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BlackBerry

2.0
241 complaints

Address

2200 University Aveune E, Waterloo, N2K 0A7

Complaints

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Anonymous

Feb 16, 2015
0

This is with reference to broken usb slot of my black berry bold. My phone was not getting charged due to broken USB slot and i showed this to blackberry service center. On checking first i was told there will be service as well as part replacement charges I asked about the payment as my handset was still under warranty period why should i be charged for service charges. only replacement on usb port should be charged.

I requested to recheck with their dept and confirm me . On this I received email from the service center confirming that my black berry cannot be repaired at all and i can buy another handset by paying 80 % of the price. This is something unacceptable as phone which had only charging issue is not repairable now. I gave the phone in working condition and its now redundant.…

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Garreth Wilken

Feb 10, 2015
0

Do not buy the blackberry z10. I have bought two of your products due to its popular demand for my boys, aged 14 and 15. The product is the blackberry Z10 cell phone. Since the purchase they have been very happy. However recently things have not been so great. We bought the first one in June 2014, the second one in September 2014. They have since then been fine till like i said recent. The second one that we bought has now stopped working or not charging or not even switching on for whatever reason. To which we thought at first was our sons fault for doing something to the phone, as kids sometimes do.

So i took it in to a cell phone repair shop and they came back to me and said they cant fix it, its a blackberry problem. I had to pay for them just too look at it. I did not understand how…

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Lizane

Feb 8, 2015
0

com/blackberryid where it still asks for the security answer,which I cannot remember, as I can see online this is a huge problem so why has blackberry not came up with a solution? isn't your email enough as it is linked to your cell number, cant blackberry see the location from trying to login/resseting the passwords location and see its from the same phone or computer?

yes its easy to say create a new id but this doesn't solve my problem as im going to loose all my contacts.

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Olayode Olalounpe

Feb 6, 2015
0

Please help me. I am using a Q10 and my blackberry app world doesn't open when I try to open it. It will write 'unable to open app world'. Please I need an urgent help and can't believe that I cannot get in touch with someone at blackberry customer service desk.

I have tried calling phone numbers and everything else and still nothing!

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Mahesh Gosavi

Jan 19, 2015
0

I have a Blackberry Q5 which is in warranty. The cellphone started giving problems related to power button and when I went to blackberry service centre they said that they can't help me because they don't do replacements and I will have to pay for the repairs. Now I am looking forward to complain in Consumer Court if this issue is not resolved by the service centre.

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