BlackBerry

Please do not get this phone. I got the phone a week ago but from day 1 its rebooting its self. I phoned my Vodacom supplier and they said they wil come and get the phone but til today no collection.

I went on the net and saw the blackberry 9720 was launched in 2013 August and still they give the phones to clients. Now I must sit without a phone because Vodacom is coming to get the phone and only then the upgrade will be reversed.

10 on 15 June 2014. The handset is getting discharged within 3 hours. The service centre of agra is closed and the handset is getting heated too much as it appears there is a major problem. I complained to the shopkeeper from where I have purchased it, he told me to remove the the memory card but the problem doesn't resolve.

Please help me to resolve this problem as I am getting major problems by heating of handset as it gives the feel of bursting.

All apps are removed automatically if blackberry z10 switched off. Very bad mobile. Nobody likes blackberry on present. Because many issues are running . Is there any formula to solve this problem? "all apps are removed automatically if blackberry switched off".

Now I am going to share this issue through all social network. And YouTube

My new passport is not configuring with microsoft outlook contacts, tasks, memo and calendar. It get hanged after downloading the OS 10 program. There needs to be away of increasing the font of the BBM on Iphone. Blackberry has to work with apple to synchronise the settings.

Please the font is way too small.

I have a Blackberry Passport with the most current operating system. Although I am very enthusiastic about the device, there is one very annoying problem. It is this: The majority of my contacts randomly disappear and then when I reboot the device will slowly reappear, though with all the favourites having been removed.

This happens regularly and is quite frustrating because when this occurs there is no way to email or phone the contacts that have disappeared until they magically reappear. This should not be happening on this device.

I am using blackberry Z3 from last 10 months, But I facing problem in my Z3 regarding voice clearance. When I call someone or receive call I am not able to get the voice properly. I have complained 3 times at customer center but no RESULT.

Two times touch screen has been replaced. Last 10 months 4 times mobile has been reached on customer center. I have tired. Please replace this phone. Blackberry is best Brand in World thats why I buy this phone. Please replace my phone.

i have a BB curve & have two google email address! both emails worked fine on my cell and showed on a common i message centre plus on individual centres! then BB said they didn't recognise my default email address!

so put in a new password for both email address at least three times! some times the message was wrong password and sometimes message was i needed a more recent browser! how come until five hours ago my internet on my cell phone worked perfectly!

i first downloaded mozilla three times then chrome then explorer with the same message of weak browser! i was going to buy a classic but i've changed my mind! i'm really disappointed because i've never had a major problem before with my two blackberry phones!

do you have a solution? caroline

I have both the Z30 and Z10. We recently down loaded your update which took a few hours. Now our phone does not work like before. When you answer it there is some clicking that goes on then it connects - mean while the person calling us is on the other end ready to hang up because of the time it takes to connect after answering it.

Do your people not test these updates before letting them out to your victims or rather customers. We are almost ready to jump ship - what gives - Black Berry use to lead the charge now they seem to be hiding in the back round.

I've had 6 different blackberry phones, 5 curves and 1 bold. Every single device has had problems were it just switches itself off. Worst phones ever I'd rather have a nokia 3210 at least the battery lasts a day and doesn't turn itself off.

Certainly wouldn't recommend blackberry smartphones to anyone because they really aren't that smart. F'ing useless in fact! I've spent a couple hundred pound on your devices and not one of them work. Blackberry can F OFF!!!!

So here i am, using bllackberry messenger on android, and suddenly i am added to a so called 'Multiperson chat' and then here i am complaining that this feature is probably worthless in this app because this feature hangs the phone, it causes delay in message reception and delivery and causes issues. In my views, this feature is an extra feature that should be removed from the app since we already have a feature called 'Group chats' in the same application.

The devices switch off at will even if battery is full. Batteries power storage is very weak and overall performance very bad. I need my two devices to be recalled and be replaced with better models

I like my Z30. But I am real ticked off with your last two software up dates. Especially the switching off the notification. On the old software one just turned it off. Now there's all these different options.. I personally have to restart the phone every day.

Please can you put in just one switch for the sound thanks

I bought a Porsche Design Blackberry P9982 in Hong Kong in Oct. 2014 , unfortunately the mirror surface broke so I called Blackberry Service for help. They collected my mobile by courier for repair last Dec., then I waited and waited and no reply.After 30 day I sent their Customer service for inquiry , unbelievably they didn't know where my phone ! I kept to ask them to give me updates via emails, sometime they did(but answer is : They still try to contact some departments for information) , but sometimes they didn't reply me at all. I sent complaint emails and asked them to find a senior manager to explain the case, finally there was a supervisor Mark replied my email at 1/29 , but there is no result now.

I sent a official complaint email again 3 days ago and asked Mark to give a reply,…

If I wanted an android I would have bought an android!!!! Let me start with that. The latest update to the blackberry ios turned my phone into some kindergarten looking talk down to me like I'm an idiot display that infuriates me.

I specifically bought the blackberry because I hate that ridiculous design feature found on all android devices. I know blackberry has less apps now but at least it`s not an android so I went with that when the retarded makers of iphone decided to go with that "let's treat everyone like they're morons" idea too.

I have been with blackberry for years and never once regretted my decision until now. I want a professional looking phone, not something that would appeal to someone in diapers. WTF is wrong with you people. bring back that sophisticated professional…

Well i purchased blackberry Z3 with IMEI number 352650061878688 last year on 19 July, 2014 and the software has been corrupted second time and there is some problem on the both the sides of the screen as seems to be crack and i told this to the retailer also at the time of purchasing and he told me that it won't effect in using and the retailer in Jumbo Electronics in V3S Mall near Nirman Vihar metro station.

And the phone hangs also as applications start closing automatically and camera also starts operating and again i need to reboot the phone so use the applications. So kindly request you the change the handset. e 21st Feb, 2015 and when i visited today i found it closed.

So i want you kindly take some action against them so that in future no other consumer should suffer.

I was facing a problem of phone getting restarted while in use sometimes it would take 5-6 hrs to boot for getting started with my Backberry Curve 9380. I took the ph to the respective service station here at Ranchi, Jharkhand, India who took the ph and called me after 5 days and gave the phone saying that the problem was with the software and

has been resolved but on checking i found the same prob to which i was explained as the battery is down i have seeing such prob once the battery is completely charged the problem will be solved. i took the ph which worked for 1 full day but after that it was not booting .

I again took it to the service station they took the ph and now after 36 days they are telling the phone cannot be made under warranty , on asking the reason they have a simple…

I have tried buying new batterys but then it wouldn't turn on. Under the consumers act this product is not 'fit for purpose' and I would like a replacemt or a replacement of the blackberry bold 9990 as I have spent a lot of money trying to fix the phone

I had bought Balckberry Curve-8520 last year on 28 September 2010 and this year on 26 September 2011 in the morning I had found my phone was totally black out.We showed it to center at Faridabad in Manhattan Mall on 26 September 2011 that means that it is in Warranty period and than we have been told that the same has to be sent to Gurgaon for locating the problem then they will tell us the charges that needs to be incurred for it than after around 20 days we went to check the status so we have been told that we have to pay Rs 9300 to get it repaired and Rs 200 to take the phone back.

First of all we have never been asked that we have to pay Rs 200 even if the phone does not get repaired and that to be they we telling us the phone has detected water drops inside.I just want to bring this…

I purchased a Blackberry Style phone in May 2011 My phone doesn't keep a charge so I went to the Sprint store to purchase a replacement battery and I was told that Blackberry is no longer providing batteries to the Stores for my phone. I was then referred to a website where I could a purchase a refurbished battery for my phone or my second option I was told was to buy a new phone.

Needless to say I am very upset with that fact that I cannot replace my blackberry battery. How can your company sell phones to the public and not provide and important componant to ensure this products ability to work properly.

I recently upgraded 2 a bb 9300 n have encounterd problems. Initially the trackpad wasn't working n I sent it in 4 repairs n was givn anotha bb 9300.

However after only abt a week of havn gotten a replacement I again encounterd another problem. This tym the fone switchd off despite being fully chargd. It switchd off n refused 2 switch bak on. So I hav nw resubmittd my fone 4 repairs.

So y am I payn 4 sumthn that has 2 constantly b sent 4 repairs? N also I'm requird 2 nw on my days off 4rm work go n sit at a fone outlet n waste away my day simply 2 send it in 4 repairs.

I'm xtremly disapointd that I upgraded 2 a blackberry 9300. N 2 think that d 8520 neva gave me a migraine lyk d way d 9300 is givin me.

Since I purchased my Blackberry 9300 Curve in May 2011, I have had no problems with it and have not skipped a month of the R60 BIS bundle. Since then I have become a part of a mobile website that allows one to download American tv series and actual is the highlight feature of my phone to me. For a while now, though, I have not been able to download anything about 40MB, and every time I attempt to do so, an "http Error: 403 Forbidden" pops up, telling me that the item is too large to be requested for download. I researched the error and that your ISP might have set a limit which would prevent you from being authorised from downloading larger files.

Did Blackberry put a limit on our downloads and, if so, why? Likewise, if it is an error on the part of Blackberry RIM, why have we not been…

I recently bought a Blackberry 9360 and the battery life is terrible! I charge it at least 3 times a day and each time it goes from fully charged to the flashing red low battery within a few hours. I previously had the 8520 and use my new phone in the exact same way (call, text, facebook, twitter)as I did with the previous one so its not due to overuse or having any extra settings switched.

I have sent my phone in for service already and the was issued a new 9360 and I have the same problem. All my applications and settings are up to date as well. I have researched about this model and now realise it is the phone model itself that is the issue not just my phone as many others seem to have the same issue.

The 9360 was issued with a 1000mAh battery which is far less than what my 8520 was…

I own a blackberry 9900 and I'm constantly facing problems with this phone. The phone keeps rebooting automatically. I have always been part of the blackberry family but I'm not happy at all with the quality of service provided by blackberry and this is not attracting me to continue using a blackberry.

I would really appreciate if blackberry can offer good service to people suffering with their bb electronic items. I thank you in advance for your co-operation.

My Blackberry Bold is 1 1/2 years old. I have had nothing but problems with this phone. I have talked to so many people regarding this problem and there seems to be know one who can help me. I love my blackberry but I am ready to switch to another phone.

I thought I would try one last time to speak with someone about this matter. I am not sure what, if anything you can do to help me. I would love to hear from someone real soon regarding this matter. Thank you.

I just got the Blackberry playbook tablet. Although I did not use because I am making the necessary update and had my first disappointment. The fact is that before purchasing the product (via internet), I entered the blackberry.com site to make sure that the product would meet my needs. I found that has good hardware configuration and what would be of great importance to me, connection to mobile networks. It was a bad surprise to receive the equipment and verify that there was no where to connect my micro sim card.

Ask RIM to change or delete this page http://docs.blackberry.com/en

It induces the consumer to believe that the tablet necessarily possess this technology, because it has no other models only 16/32/64gb settings. I'm really sad because I have to buy other equipment that meets…

I've had my BlackBerry 9300 for about a year now. I've tolerated it until now. Within the last two weeks or so it randomly shuts down. It goes dead. I have to pull the battery. Once it reboots, it shows a good charge, but it continues to shut itself down. I've replaced the battery with a brand new one, but to no avail. I realize I'm out of the warranty window, so I'm stuck with a blackberry 'brick.'Â I am extremely disappointed in the quality and performance of BB phones and will switch to either android or the iphone asap. It appears this is a very common occurance for BB, but they refuse to make it right -- this buisiness model will be their downfall.

It won't be for the lack of customer complaints that caused the extinction of the BlackBerry. If they truely want to succeed, then they…

Somebody please help!!!!! i got a blackberry UK used in feb 2012, i was happy coz that would make me get information about things happening in school on time nd for me to have a feel of having the most talked about phone on earth!

On the day i got the phone,it showed some signs but i could'nt place what the sign was,nd i did'nt have much to say about the phone coz i just bought it nd did'nt know much about it ,one month into the purchase i started noticing that when calls comes in, i don't get to pick it,the phone hang often than necessary,and so much more.

Two Months into the purchase, i got tired of the Uk used phone and decided to get a brand new phone hoping the experience would be different Alas!!!!! it did not,coz 2month after getting my blackberry curve 9360 it crashed beyond…

I did not receive a disc with my blackberry containing the software needed to use my blackberry as a modem. I have to download it from the internet but how am I supposed to connect to the internet and download the software if my blackberry is my only form of internet and can not connect on the pc because I can't get the software

To whom so ever it is concerned. I want to complaint regarding blackberry at cunningham road, bangalore. Those idiots have taken my phone for repairing and they told me they will send the phone and will give get it repaired within 8 working days.

but when i called them up after 8 days they told me to collect it after 1 week and then i called after 1 week again they told one more 1 week. The lady working there told me its in delhi and then i called again the guy who picked up the call he said its in bangalore..

I mean what the hell is going with my phone yar. no one is telling. Is there someone who cal resolve this issue please

In March 2011 I purchased for myself and family four blackberry curves, an expensive adventure, but we were excited to have them and I have maintained the equally expensive monthy fees asscoiated with the phones as we enjoy them very much. Even when we went without the phones operations this past fall due to the blackberry system crash we stood strong behind the cell phones we choose. Unfortunately these last few months I have had to question our choice. Our phones have started to freeze, to randomly scroll through text, to constantly having to remove the battery to reset the phone, delays in receiving calls and messages to not receiving the update noticifications for the installed apps.

To help I contacted the establishment I purchased the phones from, they recommended updating my OS. So…

I got my Blackberry curve 8520 in the month of may, fist it stalled and I could not use it, gave it in at Vodacom, waited for 3weeks and got it back, 1 mouth after that the phone started to just go off by it self all the time till it didn't turn on again, whent in again for 5weeks and they gave me a new phone, the same day I got the new one my screen go all white, its just working if its on charge, if I plug it out, it goes all white again and

aim not, not, not happy because iam paying every mouth for a phone I don't even realy have! Don't want the Curve 8520 anymore and i where a big blackberry fan, but how can I be again if it just go on and on and on like that all the time??? You guys tell me???

Dear Sir,

I would like to inform you that i had purchase the blackberry handset model no Bold3 -9700 from S.R.TELECOM, SHOP NO-4,KADRI PARK BUILDING,S.V.ROAD,IRLA, VILEPARLE (WEST),MUMBAI-400052 on dated 6th Nov 2011,Bill No-03471.but on saturday (i.e 4th May2013) suddenly problem occurred in my handset and i went to the Blackberry service centre at V CARE TELCOM SERVICE CENTRE, PRIME MALL,IRLA ,VILEPARLE (WEST),MUMBAI -400052,but i found it was closed on sunday . Today (6th May 2013) i went to the same service centre & also at Dadar SAP MOBILE SERVICE CENTRE 202,N.C.KELKAR MARG,OPP.PLAZA CINEMA,DADAR(WEST),MUMBAI but both the service centre are closed.

My warranty period will be lapsed tomorrow but due to nonavailability of service center.i couldn't handover my mobile handset.

This…

I sent my BB9630 in for repairs, as it wouldn't switch on. 3 weeks later I received a new phone, only to find out that it wasn't working either! It was sent back again, and after 2 weeks I was notified that it was sent for "a higher level of repair" (job nr 8371319).

I've now been without my phone for 5 weeks! This is ridiculous. I wonder if Blackberry thinks that I will promote their products after this?

I bought Blackberry curve 9830 in the month of October 2012 and itz been 4 months and i have already given it for service once due to lot of charges consumption. i charge ma phone in the afternoon and then by night phone gets heated up and the charge is full low this was my first complain and gave it for service on 17/1/2013 and received back on 1/2/2013.

and now same problem i charged ma phone yesterday night (4/2/2013) full and in the morning to my surprise again battery is full low. this is just irresistible i cant take it anymore. if a 4 months old phone can give so much problem then i can imagine after a year.

Need be's i will scan n send all the bills and service bills. i need a replacement and request you to respond to me as soon as possible. Else i would never hesitate to go to…

I took out a contract getting a blackberry 9320 and a vodafone web book. This was on a Wednesday. On the Saturday I took the web book back because it did not work. 2 weeks later and nobody is letting me know what is happening, i phone the store more than once to get information about the web book then they say they will phone me back. I am still waiting to hear from them. Went to the store this morning again to try and find out what is happening, they told me they send it to polokwane.

Polokwane send it back because they don't work on web book now they send it to the manufacturer. I feel this is lots of bulls*** because I took it back within 7 day. When I asked for the area managers number they said to me they don't have it only the shop manager has got it and she is not there. Try…

I am writing to express my disgust and disappointment in the way I have been treated by your company. In Feb 2012 I took out a contract so my daughter could have a phone for safety now that she had started senior school. The phone was a blackberry 9360. In Oct 2012 the scroller button on the phone stopped working although the phone still worked, so we took it back to car phone warehouse to have it repaired. We were told that due to the cosmetic damage on the handset Blackberry would not repair it but replace it and I would have to pay for a new handset. I explained I did not want a new handset but a repair under my manufactures guarantee. The phone was sent off on the 3/10/12.

On 15/10/12 I was contacted to say that my phone was back and repaired. I went to the store only to find that the…

On Friday 4 January 2013 I took my blackberry bold 9900 to Vodaworld in Midrand because the keyboard was not working.(I upgraded to this phone in July 2012 thus the phone was only 6 months and four days old and in a excellent condition). My phone was booked in at Vodaworld and I went to pick up my "new" refurbished phone on Sunday 20 January. Tuesday morning (22/01/2013) my phone started rebooting itself every 3 minutes. I had to drive all the way back to Vodaworld to have my phone exchanged.

After waiting there for 4.5 hours I eventually went home with another refurbished phone. On Friday afternoon (25/01/2013) my phone went off and did not want to switch on again. So for the 3rd time I had to go back to Vodaworld on Saturday morning (26/01/2012). When I got there the manager (Promise)…

I bought a BlackBerry Phone (8520 curve) on October 3rd, Activated it for the first time on Oct 6th and the phone got DEAD on Oct 7th. I went to the store from where I bought the BlackBerry on Oct 8th. They told me that they will have to send the handset to the BlackBerry Service Center, and the process will work faster if I go there myself. I went to the Blackberry Service Center the same day (Oct 8th) at Lajpat Nagar. They gave me a DOA (Dead on Arrival) certificate and told me that I can show this to the dealer and he can replace it. They said that I would need to have the box and if I dont have it then I will have to check with the dealer as to how he can replace it.

Incidentally, I had thrown away the box after activating the phone as I thought that I would not need it any more.

I…

I have a blackberry 9900. It came with an app for the Emergency alert system. Reasonable thought. The problem I have with this app is there is no way to make adjustments during tests! I received 47 texts at top volume!!!!

There was no way to stop them, no way to turn down the volume, no way to delete the app! Customer service was no help! I almost threw the phone through the wall after it happened again even after I turned off my phone!

I'm going to contact blacberry myself tomorrow and send them back their phone and tell them where they can put it!!!!

My name is molebogeng today I bought 59 rand for blackberry purchase bt I made a mistake by dialing wrong numbers which was *141*11*1# n that is for blackberry BIS activate. my number is 0781905616 m not happi wth ur service u only hav to diduct my money wen I purchase blackberry email n social service.

can I hv back my money please. Can hv ur numbers I want to call ur customer service.

After buying a playbook for my daughter along with 3 other work colleagues all of our playbooks have the same fault and can't be charged, when sending off to be fixed blackberry have said it is usb damage and won't cover the repair even though it has been very carefully used.

I am absolutely disgusted and will be warning everyone I know to never buy anything from blackberry! Clearley as it is not an isolated incident and has happened to more than 3 others the same make it is poor quality with faults.

Currys where it was purchaced from have also said they have had alot brought back with the same fault, it is disgusting that blackberry can be doing this to consumers, I shall be taking it further!

Last December i got my first blackberry i was told they were one of the best phones to have so i decided to get one. after only a month of having my blackberry it started to freeze, then after a while it started freezing everyday. i had to keep rebooting it nearly everyday so that i could stay in contact with my friends and family. then the enternet started crashing , i was not able to go online or even send messeges through bbm. i pay for all these things on my blackberry and i do not get any of them anymore. my blackberry recently started running like brand new again.

i was considering getting a new one this year, but then it started doing the same old things: freezing , no internet , my messages wont send and sometimes i cant receive important phone calls. as i said i am paying for…

I bought my daughter a blackberry curve for Christmas. it has been sent of once already and we got sent back a new one, which the screen kept going white with an error message. the one we got sent back has now also broken as we sent it of for repair O2 sent it back and said it was unfixable and it is still under warranty as it was purchased in June and

I would like blackberry to tell me why they do not stand by warranties and replace this phone or fix it. 02 have said it is not possible to course the damage inside the phone that blackberry have said. I can not stress how ANGRY I am with this phone they are supposed to be good phones and there clearly not.

I bought a Z10, it did not work, they said I have damaged the SIM card holder, it was not under warranty so cannot replace a new one. I asked for a quote to have it repaired and two weeks have gone and they still cannot quote me a price.

What kind of company am I dealing with? How much longer do I have to wait for just a quotation?

I have purchased a Blackberry Bold 2 just 9 months back for Rs- 21500.00 from my saving. Wid great excitment of purchasing a phone of a world famous & reputed company. To my bad luck there was a theft in my car after purchasing of 10 days my all things were stolen except phone & box(which I found from few steps away from my car) . There was a problem right from first day. There was a problem wid software d phone usually hangs & gets restarted 5 to 6 times in a day & dat to sometimes wen its gets restarted a battery logo wid a red colour cut mark on it displayes on d screen.

Sometimes a ERROR appears on d screen. After which I have to take out d battery den only it starts again. Sometimes wen I put d phone at charging it charges but also gets heated from d back side. My…

i am deposit by device 2times but your service center is not repair it nand saying to me that a device send by a factory but they are notsending that .... right now my device sumbit at your care center more than 20days but no call comes form your service center when i am call they saying to me we are call back in 10to15mint but they not call nd after they to pick the call

One year ago I was swarmed by the hype of upgrading to a Blackberry ... internet access at a cheap rate, receive all your mail from all your accounts, etc., etc. Today, I dread my decision, and cannot wait to move on. I am on phone number 2, and I am not a high user! My e-mail boxes constantly "implode" with a message that I need to validate my password and that Blackberry cannot deliver my messages. As from now, I shall call it this THING!!!!

I reset by taking out the battery, but nothing works. I sign in on my pc and it accepts my password, but I cannot sign in on this THING - " .... user name invalid"!!!!! But I have just checked in via my pc!!!

I bought this THING to make my life easier and not to always cart my laptop along to check my e-mail. Well, this THING did not assist me with…

I recently purchased a Blackberry 9300 and this phone is 3G and that means my internet should be going at least 60 kb/s!!! I am fed up with Vodacoms speeds it just stays at 1.2 kb/s as for cell c downloads at 90 kb/s !!! My blackberry is prepaid but my friends with Cell C is also and his is at 90 kb/s permanantly !!!

I really hope Vodacom looks into this after all I told myself I'm not going with Cell C or MTN I trust Vodacom the most but I think I need to change over, so please Vodacom do something about this my brother has the exact same problem with his 9360 also 3G.

I have the blackberry 9300 and my problem is the phone was working 100% but now I'm experience that the phone is freezing and that its taking so long to download and before its done downloading it stops and tells me…

thanx

Hello sir, I have a blackberry curve 9220. i am getting problems in the handset.the battery connectors are loose and due to that the handset restarts frequently or at times goes in off state. to make it functional i have to insert a small piece of paper in between the battery and its connectors. i had made the complaint for same in January 2013 at Nehru place service center, Delhi and they kept the handset for 15 days on pretext that they handset will be sent to Banglore. i received the handset after 15 days as it was before, ie with no corrections. its been more than 3 months that the part is still not available. the handset is still under warranty. neither they are doing any efforts nor they are replacing my handset. it is too frustrating for me.

IMEI- 352660059373725 PIN- 2A092B25 BT…