Bed Bath & Beyond

I had a very bad experience at the cash register today 6/10/18 at Bed Bath & Beyond store #197 in Aventura, FL. They refused to accept manufacturer's coupon which was for ANY Cerave skincare product, except travel size (please see the coupon attached, it's downloaded from the Cerave brand website).

I wanted to purchase a $16 face moisturizer (not a travel size). Apparently both managers that were in the store didn't know how manufacturer's coupons work. They said the exact name of the product has to be stated on the coupon, or the picture has to match, which doesn't make sense since the coupon was for ANY product.

When I said that they stated they just couldn't accept it and that's it without given any specific reason. The cashier and the managers were very unprofessional and talked…

Mal trato al costumbre en la tiendo 122 NkendAll dr es intolerable ese de costumer serves EDDY es un animal con ropa quítelo de ahí please después de comprar 200$ dólares en cortina ese personaje nos trató a mi y a mi esposo tan mal q no tengo palabras

I went onto your site to purchase an item. When I checked out and it stated order complete I waited for the item It showed delivered which I never received. 00 membership. I was diagnosed with a brain tumor and have no use for a long term membership.

I have contacted your customer service department 5 times (check notes on your computer please) I was told three times it will be credited , one rep said the entire conversation or any credit asked for was never shown. I am disgusted by your customer service .

I have owned three companies in the past and if I treated my customers this way I would have closed in the first month. Please credit my card for the last time. Diane Duprey 2132 Arbor Drive Shrewsbury, Ma. 01545 ( 508)-740-4181 I last spoke with Tom who assured me of this credit and…

As consumers when we walk into retail establishment it would be nice to be greeted with a hello the service I received today was very dull nobody was at the cash registers a man has to be called and told that we were standing in line waiting and the cashier was very blase she didn't even greet anyone with hello just asked if we found anything okay today and not even a thank you after the purchase that's pretty sad they need to step it up to the point where their customers do want to come back and Shop there again

I received the spring 2018 catalog and I found a quilt that I loved so I proceeded to try and order it online but it stated that it was out of stock. I then tried to locate a store that my have it and couldn't find one so I call my local store in north Attleboro, mass. For some assistance.

The girl said she was able to place the order on her end and when she read back the description it was not the same color as in the catalog so I told her to hold off and that I would go to the store to show her the product.

Upon arriving at the store I showed her the picture and you could clearly see the quilt was mint green and she agreed but the computer stated that it is grey. The store clerk summoned the manager and he seemed annoyed with the whole thing.

He looked up the product and said that the…

I visited a store in Raleigh, NC on Glenwood Ave. There were very few customers and no one at the checkout. The clerk at front showed little interest in helping with my inquiry about products I’d seen on line. Definitely need better training on customer service.

I am not particularly fond of Walmart but they have excellent customer service

Store browsing was nice , my wife and I found what we needed and when we went through check out we were embarrassed by sales clerks response. My wife had 2 coupons and since we were purchasing 7 items we decided to make 2 separate transactions .

When my wife had completed her purchase , she stayed in isle waiting for me , I put my items on the counter and presented my coupon ,when clerk was ringing up she stated, are you two together ? and laughed Not wanting to make a scene or embarrass my wife further , I walked away I have not been treated this way in any of my shopping experiences and am considering not shopping at your store and telling my friends.

At the very least I expect your store clerk be advised their attitude is not acceptable for the public (both verbally and body language…

Saturday August 19th at Las Palmas shopping center in El Paso, Texas

There was a huge confusion up at the register's and customers were just moving around trying to find a register. My husband who is a CPA, was talked down by the gentlemen in the front registered with no uniform who was so rude. The customers all looked at my husband with disbelief, and the could probably not believe this gentlemen. My husband was so humiliated that he put the stuff down and walked out the door.

We love your store, but I guarantee you that my husband won't be back for a long time. Your employees should realized that any customer that walks through the front doors and buys merchandise helps pay for their paychecks. As consumers we have options and your employees should realized that.

I decided to explore the Bed Bath and Beyond store near Metrotown mall today (8/15/2017) at around 1:20pm. I moved to the area recently and wanted to get familiar with the store. In my 20 or so minutes in the store I was approached by 3 or 4 associates asking if I needed help finding anything. The last time it was by a heavy set Caucasian man who asked me if he could help me with a product (that said try me) that I had tested out on my back...where my pain is. I wasn't satisfied with the strength of the vibrations, so I put it back on the display. The man then asked me to put it back, like I was stealing it! After that I was ready to leave. I only had three items in my basket totaling maybe $25, but I put my items back on the shelves and walked out.

I have a bad back, so I crouch down to…

Since you injected politics into your store and removing all Trump products, we will no longer shop and support your store. Will put block on email and trash your flyers.

I am beyond upset at the indecency of Bed, Bath and Beyond located in Chicago Ridge, IL to knowingly put a returned, highly defective storage bench on their shelves to be re-sold to an unsuspecting customer (myself!). I could tell the box was taped closed and made a comment to the sales associate. They assured me all would be fine and don't worry, I can always return it. The box was extremely heavy and I am a 60 yr old short female. I had to carry this from my car to my 90 year old fathers new residence in an assisted living quarters, which was near impossible and beyond exhausting.

I had to get it to the second floor on top of that. Imagine my horror after emptying out the box and laying all the pieces on the ground to realize all the little bags that held the screws were totally empty.…

Stood in line at Bed Bath & Beyond to check for over 15 mins. Only 2 registers open , slowest cashiers I have ever seen finally just walked out tired of waiting, also one of the store employees came up to register clerk and ask where is the short white girl, has she left already, other customers in line heard this and thought it was very unprofessional.

We went shopping at store #100 in Miami, Fl, we got help from a great employee name Rick, we found every Item we were looking for , but our great experience in the shopping aisle were damaged by the front service, there were more than twenty peoples on line waiting to pay for the Items we bought, there were not enough cashiers working. I went to customer service and they told me that they did not have any one else.

It is not acceptable having to wait more than ten minutes so I could pay for the merchandise while the store Manager save on pay roll and the hell with the customers. Employees like that should not be representing a chain store like Bed Bath & Beyond. (5:08 PM).

Last weekend I experience the same delays.

I live in NC and shop at the Winston Salem Bed Bath & Beyond location. I have never had a problem with getting sales associates to help me. While visiting family for the holidays in New York. I shopped at the Jackson Heights NY store. I needed help getting an item from very high up. I asked the first sales associate I saw. She turned to another lady walking by and said help her. Second lady says no I am going to the bathroom you help her. First Lady says no I am doing this. She was packing boxes. A 3rd person comes walking by and I ask her for help. She turns and says the lady over there will help you. The 4 th lady comes and helps me.

Bed Bath and Beyond always was a good choice for me to shop for my household needs. However after my poor customer service experience in the Jackson…