AutoZone

7951 Owasso Expressway, Owasso OK. 74055. The shift manager is lacking professionalism. I used to go into this store of ten because its close to my house. Today August 30th 2011 as I was walking in a delivery driver was standing by the front yelling and cussing at that manager.

This was in front of everyone going into the store. I walked up to the counter and the employee behind the counter was on the phone arguing with someone about the situation that delivery had caused. The employee on the phone told the guy that he would get back to you in a second, the customer said OK.

When he finnaly got off the phone he started clearing off the counter and stocking the shelf and never offered help. The manager walked back in an even offered to help. The lack of help is very common from this…

My alternator went out. So i had purchased on at junkyard and bought it to autozone to be tested. My battery died once we pulled in lot. So we asked cld we borrow tools for 10 mins so we cld change alternators while they charge battery. We were @ first told 30 mins to charge. That turned into 45 to an hour when we took it inside. The manager said no you cant do that here. Ok but you all can pop hoods take off parts in the parking lot. Now i have to stand here and wait with my car in the heat for an hour. I have a major health condition. I have spent a lot of money over the years with you to be treated like this. You will lose my business on this.

 

Auto Zone located in Mulberry, FL. There is a Rep there who is very rude, no tact at all. He is non-American, perhaps India, not sure. Call to price some items one day and when I arrived to the store he quoted me a different price.

I told him that it was not fair and he told me that they are in business to make money not lose it. One of the most unprofessional things I’d ever heard coming from an employee’s mouth…not matter how true it is.

He said in such a distasteful way as if he could care less about me being a customer. Others have complained about him as well. People should stay home if they don’t like their job or customer management. He needs to be FIRED!

I had bought some brake pads in 2007 at Autozone. We have gone less than 15,000mi in 4 years. The pads started to squeal loudly. M. As a matter of fact, I worked there for 5 years as a CSM.

Besides all that, that day they could not sell a thing because the whole computer system was down. I was advised to go to the newer store on Airport Rd. I had no problems having the pads exchanged. even purchased new rotors.

The problem is this; after doing the job. A few weeks later, they started to squeal loud!!! I was frustrated and bought a set at another place. That solved it. I took the bad one back. The Autozone mngr. could not find the warranty listed.

My family have a huge listing of parts bought at Autozone. 00 set of brake pads.

I work for Auto Zone. When I started working for AZ the DM and I agreed on my pay. While in training my pay came off the Regional office payroll. After 2 months training in a store they had no where to put me so I went from one store to another helping out and also drove 4 hours away (one way) to help open a new store .

I had now been working for Auto Zone approx. 6-7 months. After helping to open the new store AZ wanted to place me in a pernment store. I noticed it on my pay stub. After complianting to the Division Manager I was told there was nothing they would do.

In other words if I wanted tho work acepted it and be quite. I was also told they would pay for my mileage and food expense while traveling. The Divison Manager remembers submitting it. They tell me to call the office, well…

Anyone thinking of buying a car part from Autozone on line should consider choosing another company. Placed an order for a part and their website states they they will notify you of shipment within 2 days. After 4 days and no email, I contacted the company.

Found that despite their promises, that the part was not in stock and that they had no information on how long it would take. Locally I could order the part and have it in hand within 3 days or less.

The other problem is several of the Autozone employees only spoke minimal english and had to be asked to repeat information. Everyone pointed the finger at someone else and finally when talking to a supervisor found the supervisor had no idea how to handle the situation.

The training is lacking and I would never recommend anyone to use…

4 motor. They were very nice and was very sure they were selling the correct part # FL 435. I drove 15 miles home and drained the oil from the trany and the filter was 2 time larger than i needed.

So I called the AZ store and they said the computer says they sold me the correct part. I removed the old filter and drove 15 miles to show them that the computer was WRONG. The problem is they will not correct the computer and this is not the first time this has happened.

So the bottom line is if you go to Autozone for parts. Don’t trust them or their computer, take the old part with you. By the way this autozone was in marion Ohio. Note; not all autozones have the same prices, a vw diesel battery was $20 cheeper in marion ohio az, than the az in delaware, Ohio.

Looks like autozone is…

I was in Autozone today after some parts and couldn’t believe the language coming out of all the employees mouths. It was really wild it didn’t matter who was standing there, they just kept using foul and curse words like nobody was around.

I can’t believe a company like autozone and management would allow this kind of stuff to go on constantly. You’d like that they would show some customer respect, then again I think that kind of customer service is dead today.

So instead of praise they will get my complaints here and elsewhere, plus get this autzone, I won’t go back again. Sincerely a pissed consumer from the Cheyenne, Oklahoma Autozone.

Today i went to auto zone on Silverado Ranch in Las Vegas, Nv. I went through the line with a product. I was not waited on in order of arrival in line. I was told there are two lines. No one was at the cashier’s counter.

Two people walked up and were waited on first. The problem is this: The last time i was there I went to the counter with a product and was told to get back in line. A line I already went through with no one there to help me.

So, I was told two different things on two occasions. I left the product and left auto zone. I will not be back. I was spending over $100 per week between personal and limousine service parts at auto zone. Bob Leger would never run a store like this.