Apria Healthcare

I have sent 5 e-mails and 5 letters enclosing the insurance cards...UNITED HEALTHCARE===effective to December 1, 2017 and FREEDOM EFFECTIVE DEC.1,2017. SPOKE TO YOUR REP AND ARRANGED RETURN OF THE WHEELCHAIR (UNUSED) two months ago. Was told that completes everything and I iwe zero.You are harassing me for your errors. You were advised but refused to contact the insurance companies.?? United Health: 964681655-00...........Freedom: P9900605501

ONCE AGAIN AND AGAIN..I WILL NOT PAY YOUR FRAUDULENT BILLING....WHICH YOU CONTINUE TO SEND AND ADD INTEREST.I am a 90 year old WWII vet and do not appreciate being abused. Should you cause probLlems with my credit rating, due solely to your error and one dept.not telling another, I shall take all actions to protect myself.

Henry S. Harris…

someone please help, the phones are down with apria and my husband needs oxygen take filled. hes got 2 bars that will not last the night. can not get thru to get the tank filled

HHHHHEEEELLLLP help

had major issue with getting o2 delivered to a patient. o2 was ordered on thursday. there was an issue with the rx & had to be refaxed< which was done on friday. I spoke with heather on friday & she assured me everything was good & o2 would be delivered sometime friday, on friday evening about 9pm i was informed by nursing that o2 would not be delivered there was still a problem, so

patient was held here after she was discharged due to apria . on saturday 3/3/18 still had problems with form because apria didnot spell md name correctly so they would not process it. we got form resigned with correct spelling & then they stated STILL could not deliver o2.

due to being a weekend. nursing demanded delivery of o2 & subsequently it was delivered at approx 7pm on 3/3/18. if you would dlike the…

My doctor say I no longer need oxygen . I call wed for a pick they told me there be home Friday morning between 10 to 12 no body show up. I call again today no body show up pick the equipment.

when release from hospital you came to house before I was release from hospital . I feel your service very bad. the worse company out there. techs not very good . I feel want the income but they did not want work for it

I have had Apria for over 20 years it use to be when I ordered supplies i would either have to reorder from not getting them or I would get other people orders, I am on oxygen I had a appointment for them to come out beginning of this month of February no one showed I called they said it was canceled after i received the call saying what time they would be out. When I asked why no one called they say they didn't know ,I asked why it was canceled or who canceled it they said they didn't know .

I made the appointment Now for today two weeks after the first appointment Today i received a call at 8:05am stating between 430pm to 830pm they would call me 10 minutes in advanced to put away the dogs. At 8:56pm I called 513-772-1907 I asked if anyone was still coming out ,she inform me by saying I…

Overcharging me constantly, abusive, threatening outsourced customer service people who don't understand English or how to count because I have yet (after numerous years of trying to order a three month supply of CPAP filters) to receive a correct order of 6 filters. They choose to give one or two filters, but charge me for 6 filters.

Put my life in danger by giving me a CPAP that pumps out toxic fumes that smell like a mix of ether and nail polish and won't replace my machine, but tells me to deal with the manufacturer myself. They ignore what you tell them is happening to you and now won't even cooperate with my insurance company in the grievance process, but choose to ignore THEM too.

This company should be shut down and their contracts ended to the betterment of the patients lives.

entire company is a scam. they say they need the insurance company to call them. the insurance company(UMR) says they cant call Apria even though they are the ones providing the service (CPAP machine). they say they don't have a copy of the sleep study.

I Faxed 5 copies myself with a fax transmission report for each one. they are not concerned with helping you only your money. nothing but garbage don't waste your time here.

I placed a order from vanderbuilt for my sister to receive a hoye lift and some heel protectors in the first August 2017 and today date is 12-21-2017 Well I yet have to recieve them and when i call its ALWAYS I EMAIL THEM, PUT A RUSH ON IT, WE WILL CALL YOU BACK.

NOT ONE HAVE TRHEY CALLED ME BACK! I do let them know that every call is recorded from them and it will fucking show that they are lieing Today like jus about everyday when i call the women going to hang up on me!

That really pissed me off so TO EVERYBODY THAT IS LISTENING I WOULD NOT NOR EVER GO THROUGH APRIA AGAIN YALL ARE A FUCKING JOKE AND MY SISTER ALONG BWITHG EVERY OTHER SICK PEOPLE NEED THERE SHIT! DR DONT WRITE ORDERS FOR 6 MONTHS TO 1 YEAR DOWN THE ROAD TO BE FILLED!

I SO DONT SEE HOW YALL ARE ABLE TO SLEEP AT NIGHT…

I called in about an invoice that was sent t me and I never received the items as the date they said I ordered them I was at one of the centers with my CPAP machine as I have had problems with this machine. They offer a different mask and size so I would not have ordered what they claim I ordered.

I have never ordered anything that was not covered by insurance and now I am being billed for wh knows what and I never received what they claim I ordered. The customer service is a joke. In all the years I have been with this company I never ordered anything that I had to pay for.

They said it was delivered and I said prove it and of course they said they can only tell me what they see. If I did receive what they said I ordered I would have returned it as I no longer use what they claim they…

She supplied all the doctcument they requested . Now I am in Apria health care office in Bakersfield . To talk with a supervisor . If we can not get the problem corrected . A class action law suit is in order to correct these problems .

Maybe Apria should check the customer complaint

00 on sleep apnia machine covered 100% by my Aetna Health Insurance. Links on website do not work, I am never able to get a hold of a live operator on toll free number. There has been NO SERVICE or follow-up from Apria in 8 years.

I had to purchase another machine from another source outright. I've lodged complaints with Georgia Dept of Law as well as Better Business Burear. STOP BILLING ME

I have cancer and supply store were ordered 09/29/2017 they delivered the oxygen package and was suppose to order a porttable oxygen I have been fighting them since then they refuse to deliver it is a,money so upset I have to drag tanks to all visits doctors are filing a complaint with your company also I had to have them come change out these machines because they were not serviced right and

sounded like they were going to blow up now they brought this machine and the room gets so hot you can't sit in the same room apria in all the years I have used them I never ever had a problem now my kids were advised if anything happens to me because I run out of oxygen they are to sue you all I wanted was an portable oxygen concentrater

Look I made my last payment to you in March don't have equipment any more picked up in January. . Paid what they said I owed was not to be billed any more .Guess what got a bill today .. so what up with this?

I have been using Apria Healthcare for 2 years now and when called Customer Service they set up an appointment to see one of the sleep specialists at Apria Healthcare in Worcester, MA (local office). I was under the impression that I would go in and have someone to help me get the right equipment. But when I walked in, there was a lady that just had me go over the paperwork and she handed me my supplies. I then told her I was there to see their sleep specialist.

She told me that their specialist isn't in. I was very upset due to the fact that they didn't even fit me for my mask, just gave me one. Then I went home tried out the mask and felt that it didn't work/fit right and that I wanted another one. So I called the Customer Service back again and they set me up for another visit to their…

My name is Paul Martin. 313 N. 4 Th. St. Raton, NM 87740

I am not suppose to have an active account with Apria. I am getting an automated phone messages from Apria that my Cardiologist has been contacted about paper work that is needed and that there is no need for me to contact Apria.

This automated message needs to end for me and my cardiologist.

I have called Apria about this. The people I talk to do not know how to stop it.

Stop the automated message!

Apria are refusing to help my mother in law with her oxygen she has only had it for 2 1/2 years so they need to replace her oxygen cause if she dies there will be a wrongful death lawsuit on them.

I have been on hold today for over 1 1/2 hours with the Apria customer service number and am still on going into the fourth hour. The first time I talked to somebody about my problem after being on hold 30 minutes. I then called back two hours later to tell you about what blue cross told me. I was on hold thirty minutes and then cut off. I then called back 45 minutes ago and after being on hold over 35 minutes was cut off again.

I called back again and am currently on hold going on ten minutes. The problem is serious and someone in a supervisory position needs to call me. I tried another # and a mechanical voice said they were not taking any calls. Has the company imploded? This is way over the top.

I am expected to receive a CPAP machine by Fed Ex from Temecula, Ca. I called the Temecula office to see if I could just come in and get it since I'm only about 25 minutes away from the local office where I could pick it up.

By FedEx it will take 3-5 days for me to get it. I called the Temecula office 2 times o try to arrange for me to pick it up but to no effort was I given help. This is an important machine to me and in the past I have had trouble with FedEx deliveries from Apria Healthcare, I live in a mobile home park with about 700 homes.

I see no reason why I could not pick it up myself and save me having to stay home all day waiting for Fed Ex?

Apria Healthcare keeps sending me bills to pay a balance that my insurance company Humana tells me that I do not owe you this. I have called and written to you about this and I do not get any satisfaction.

The people that phone me from Apria customer service do not seem to understand English. I am changing insurance carrier in the new year and would like to get this straightened out before then. Please straighten this out from the corporate side.