Air India

Delayed outbound by 9 hrs from Birmingham missed connecting flight therefore flew out 24hrs later. Delayed inbound by more than 24 hrs no accommodation or food vouchers just left at airport while the nationals were shipped off site to a nearby hotel.

We were traveling in Air India from Madurai to Kuwait Via Chennai on 12/06/2015 . 00 Hrs. 15 Hrs. 00 hrs. and we were asked to stay in the hotel. I am deducted 3 days of salary and a warning letter from my company since AI could arranged us the travel only on next day.

The way Air India staffs behaved is surprising and they never in a mood to support our cause even at Chennai Airport. Please see the trauma we faced at Air India's hand since so many carriers are operating from Chennai to Kuwait but they do not have the will to support us and finally we are penalized for Air India's problems.

Please look in to this complaint and from were we will get the penalized money which is imposed on us for joining late.

I was booked on Air India from Newark to Ahmedabad via Mumbai for April 16th departing Newark at 5:25 pm (AI 144) returning from Mumbai to Newark on April 30th 2015 (AI 191) departing Mumbai at 1:30am.

I received a notification from Air India that the flight from Newark on 16th April has been rescheduled to depart Newark on April 17th at 1:45 am (AI1144). It turns out that the flight was reinstated to depart at 4:25pm on Thursday. NO INTIMATION WAS RECEIVED FROM AIR INDIA. I, of course, missed the flight.

I was traveling to India to attend my college 30 year reunion planned by my batch mates 6 months in advance.There was no way I would be able to make it. My husband found that there was a Virgin Atlantic flight going via London to India which would have reached me to Ahmedabad in time…

I was traveling back by Air India flight AI 131 from Ahmedabad to LHR on 13th April 2015 with my two kids aged 13 and 11. My flight was at 4:00 am in the morning and so the check in time was at 1:00 am. When we went to check in, to our disbelief, we were told that the flight from Bombay was delayed by 8 hours!!! So the officials at Bombay knew that the flights were delayed, however, no arrangements were made to take us to the hotel as soon as we landed. We were asked to wait outside for an hour and a half before the coach arrived.

It didn't get any better, the coach was so full and people were standing with their hand luggages. My kids hadn't slept all night and this is the reception we got upon arrival in Bombay. The coach driver was no good either, he drove off, but did not know where…

This is to inform Air India that on 2nd April 2015, we were traveling to Dubai from Lucknow airport at 5:35am with flight IX- 193. We had pathetic service because as soon as we entered into the flight there were lots of mosquitos causing my child to get ill and our trip was ruined as we were going for our vacation.

But this was not enough as it reached the heights of pathetic customer services. When we were coming back from Dubai on 6th April 2015, from flight IX-194. Air hostess named Rinku Tiwari with a very rude behavior and pathetic service was not listening to anybody. When I asked her for a glass of water she came back after 20 mints with it and without checking it she poured the water into a broken glass and as a result a whole water of bottle was on to my clothes and I was all wet…

On 27/02/2015 I booked 2 seats for Varanasi to Mumbai and Rs 7062/- was deducted twice from my debit card. Passanger names Ms Gauri Agarwal and Master Navya Agarwal. I have requested Bank of India to refund excess amount paid.

It was informed that amount will be refunded by the airline as double payment was made to them. Please do the needful as I am not getting any reply from Air India. Thanks.

Flight booked Birmingham UK to Amritsar via Delhi on 05/12/2014 ticket number 0986595594216 and 0986595594217 depart 22/02/2015 return 08/04/2015. All details fully confirmed and tickets issued. When we arrived to depart we were told seats had been cancelled and no reason given.

We were sent to the AI desk and after 90 minutes we were told you can have a seat to Delhi but not to Amritsar. And after another discussion they agreed to book to Amritsar also and told there would be no issues on the return flight.

To make sure we contacted customer services Delhi AI to confirm our return we were told again the seats are cancelled and possibly because payment had not been made or there are no seats. I then contacted the booking agents in the UK and after over seven days of arguing with the…

m without any information. We could not see ground officers of Air India in the airport. I was travelling alone with the grief. m. m. m. Thus my connecting flight ticket was useless for me. Again I had to go to Mysore.

The stress and tension I suffered during this 24 hours of my journey is highly unimaginable. This is the worst experience I have faced in my life . I request you to remove the name India from AIRINDIA as it is dignity of our India is brought down such a poor management.

I need the compensation for all the tension , torture and loss of money, apart from this the greatest loss was that I could not reach on time for the burial of my father.

On the morning of 6th January we were to depart at 0300hrs but when we arrived at the airport we were told by Air India that the flight had already gone and that they sent us a message informing us of this, but we did not receive any information via text or email that the flight time had changed, we were then informed to come back the next morning, once we got to the airport the next day we were then

told that the flight was delayed due to the fog and would run the following day. Once we got the flight on the 7th January it was delayed for a further two hours, we finally arrived at London Heathrow on 7th January at 2230hrs. That's two days later.

We weren't notified of anything. I need a letter from Air India to confirm the reason for delay for my insurance purposes. I have sent several…

Delayed flight from goa to delhi resulting in missing our flight back to uk.overnight stay in hotel ,in room where nothing worked,curry dinner in makeshift dirty dining room and finally getting back to the uk 25 hours late causing my wife and myself to lose a day's pay.i have been in touch with air India but no one can advise me in any way.

Hi, I booked my flight(Singapore-Chennai) in advance(14th of August) to travel on 6th of September which is confirmed. Now on 27th of august I got a mail from airindia saying that flight has been cancelled and rescheduled to 7th of September.

Now all my plans has gone. I cant attend my official meeting on 7th of September 2013. If I try to change the flight the cost now varies almost double to book. Let me know who is going to give the difference of that money for flight change.

I plan to raise a complaint with Singapore IRAS for this.

Air-India-Complaint-note-30-11-2011 Dear Sir, I travelled by Air India flight No. AI 849 from Delhi to Pune on November 30, 2011. I reported at Delhi air port at 15.30 hrs having boarding No. 106 and Etk No. 0983573609587C1. I had submitted my baggage having No. 0098366375 at Delhi air port. While depositing the baggage I had kept Rs. Around 3500/- in the same bag. My flight was reached at Pune around 17.50 hrs. and collection of baggage was started at 18.05 hrs. But my baggage came at last around 18.25 hrs.

Then I moved to my home around 19.00 hrs. I started to open my baggage, it was not opening properly, because of slight damage of chain. Finally I opened my baggage and I found that there was money at all. It was kept in side top shelf of baggage. I am sure that somebody has opened my…

Air India flight AI866 Goa to Delhi on 02/02/2013 delayed 5 hours therefore our connecting flight Air India flight AI111 to Heathrow missed. After a further 3 hours we were taken to a hotel and booked onto another flight the next morning 03/02/2013 Air India AI115 to Heathrow.

This resulted in our overnight stay at a hotel in Heathrow being cancelled and our train tickets invalid. 00. The total inconveniece of the whole problem including the lack of airline staff information and no inflight entertainment in my seat row 37K for the whole of the 10 hour flight was the final straw.

I and my wife will be going to Bittsburg from Chennai on24th April 2013 . My booking ref. is 4QI2GX. through YATRA ONLINE PVT LTD. I need for wheelchair assistance for my wife SRINIVASAGAM/PRABAVATHY who is suffering from backpain. She also wore belt for the above pain.

So I need for wheelchair assisatance for my wife from DELHI to CHICAGO in AI127 on 25th April 2013. She has also confirmed for wheelchair assistance from CHENNAI to DELHI and CHICAGO to BITTSBURGH.

they first rescheduled the fligth for a 15 hours delay then when i reach the airport which happens to be 1 hour away from home, they tell me no such fligth departs today but can put me on the next fligth 10 hours away. so i end up waitin at the airport for 9 hour.

then they are so confused with the timings that the boarding time to the boarding pass was 3 hours different if i was not aware i would have missed my fligth. so now not only am i not gona fly with them anymore but will make sure the people i know will not fly either, and will make sure the trouble i went through because of the airlines will make them pay for it.

To whom it may concern,

My brother Veraat Singh who was set to travel back to India today on flight AI-102 leaving JFK 1/20/13 to Delhi has been refused boarding (booking ref Y9MTC5). He was 4 Kgs overweight and did not have sufficient cash on him to pay the over baggage fee of $50. He had with him $30 and sufficient Indian currency (We had weighed his bags at home and they were 1 kg under). I offered to give my credit card to them at counter but the Floor manager refused citing air india policy to not take credit cards over phone.

Mr Singh could not even assist him with making a call to me as my brother's India phone was out of signal. My brother had to run across the airport to just make a call to me from the payphone to ask for my credit card number with all his baggage. For the $20…

I travelled on AI-822 from Srinagar to Jammu on 08 Sept. The flight was delayed by about 2 hours. Guidance/ Attention towards passengers in the departure hold was completely missing. After boarding I asked for some drinking water.I did not get it. After we were airborne I pushed the call button 5 times, nobody cared. The greying supervisor (male) gave me a couple of dirty looks.

I only saw him opening his mouth when he shouted like a hardened havidar when passegers were still disembarking at Jammu and an onward going passenger wanted to shift to just vacated seat. What a disgusting feeling I had! I had flown the airline (formerly Indian Airlines) for the first time in many years, since the private airlines came on the scene, although I have been one of the most frequent fliers from…

Air-India-Complaint-note-30-11-2011. Dear Sir, I travelled by Air India flight No. AI 849 from Delhi to Pune on November 30, 2011. I reported at Delhi air port at 15.30 hrs having boarding No. 106 and Etk No. 0983573609587C1. I had submitted my baggage having No. 0098366375 at Delhi air port. While depositing the baggage I had kept Rs. Around 3500/- in the same bag. My flight was reached at Pune around 17.50 hrs. and collection of baggage was started at 18.05 hrs. But my baggage came at last around 18.25 hrs. Then I moved to my home around 19.00 hrs.

I started to open my baggage, it was not opening properly, because of slight damage of chain. Finally I opened my baggage and I found that there was money at all. It was kept in side top shelf of baggage. I am sure that somebody has opened…

Recently after 15yrs I decided to travel with my family to India from ewr to bombay and I work for airline customer service agent I was travelling on Z fare the way I was treated at ewr and at ahemedabad was absoletly appaling the staff has no manners or respect and no guidance they just tell you stand aside and keep sending to different agents or officers finally to tell you flight is full and you did not make it while the reservation people at air India tells me me flight is wide open Is this the way You guys work or treat staff travelling on Z fares I can confirm there were plenty seats open as couple of my friends were on same flight I intended to go I did not make it both inbound and outbound....it was waste of time and money

Finally I did manage to go another airlines and was…

i had booked my airindia flight from chennai to delhi for travel on 21st december 2012,i cancelled the same on 19th of december .when i asked about refund they suggested to contact customer care.on doing the same they asked me to post my request to www.ecommerce.airindia.in.i even did that and sent almost 3 to 4 emails regarding the situation but not recieved any positive reply from airindia.kindly help me in this regard.

My wife and myself are senior citizens. Both of us generally prefer to travel by Indian Airlines/Air India. Yesterday evening we were three passengers and took your flight 849 from Delhi to Pune. (my wife - one of the passengers), suffers from movement disorder as a result of which she is a wheel chair bound person. Till now we had experienced that the facilities available with you were much better than other airlines as a result of which your staff was better enabled to handle such passengers. While your staff at all points was cooperative the wheel chairs given to them both at Delhi and Pune air ports were not suitable.

At Delhi she had to be left to the mercy of the cabin crew to get to her seat, while at Pune the system of disembarking was somewhat dangerous - because the wheel chair…

Where to begin.... My husband and I set out on our first holiday to India 12 days ago flying return with air india. Our first flight was to delhi which connected to our second flight down to our destination in sunny Goa.

To start with tje flight was delayed by three hours This has been ny first long haul flight therefore I am not used to such delays as flights in Europe don't tend to give you much greif. We anyway we landed in delhi 9hours later..

The flight was pleasant, I'll give them that, however when we reached delhi ny husbands main luggage was nowhere to be seen. We originally had seven hours between connecting flights in which we decided maybe we could look around delhi and relax.

Turns out those hours were precious as we needed to somehow find my husbands lost bag and allow for…

06th January 2015. The most horrifying experience and a perfect way to bring in the New Years – courtesy Air India. I had a flight back to Toronto from Delhi, after a few weeks of vacation with my family. I was supposed to fly back on 6th January 2015 at 06:50 am. I was to fly Air India – AI 115 – from Delhi to London and then Air Canada from London to Toronto. The tickets were booked and confirmed. As usual I was at the airport at 03:45 am - 3 hours before the flight time. Upon reaching the AI counters there was already a long queue because only 3 counters were functioning out of the 12-15. But we all waited for our turns patiently which obviously was taking forever.

It was only around 05:15 am that we all started wondering that the queue has hardly moved, some officials made some calls…