Contact American Water Heater Corporate

American Water Heater Company is a US based water heater retailer owned by the parent company, Smith (A.O) Corporation. In addition to wide range of residential and commercial water heaters available on their website, the company also offers services and support like product registration, manuals, mobile apps, replacement parts, etc. Their products are available on their website, Americanwaterheater.com, or at licensed plumbing contractors in all US states.

Most of the water heaters are recognized under the Energy Star program, which is a recognition of their energy efficiency technology. You can find an array of water heaters offered by this company that include gas heaters, electric heaters, tankless, solar heaters, and pump tanks along with an exclusive range of accessories. One of their most popular commercial water heater product series is HCG Series Polaris.

To contact their support in case of complaints or concerns, you can call them on 1 800 999 9515 or fax them on the number 1 800 999 5210. The head office of the business is situated at 500 Princeton Road Johnson City, TN 37602, United States. You can also use their online form to send them an email. You can also find them on Facebook, but other than that, they are not available on other social media platforms.  

American Water Heater was founded in 1996 but it is still not an accredited business by BBB where it is rated as B- business. On other review websites, it is mostly rated as below average business. For example, on Yelp, it received an aggregate rating of 1.5 out of 5 stars based on 35 reviews.