FAA Officially Bans the Samsung Galaxy Note7 on All Flights

Author: keith
Category: Business Blog

 

In what has gone from bad to worse for Samsung the Federal Aviation Administration (FAA) this weekend announced a ban on all Samsung Galaxy Note 7's in airports across the United States. This comes obviously in response to the devices catches on fire spontaneously.

It does not matter whether you pack your Samsung Galaxy phone in a carry on or checked bag, it will be confiscated by the government before you fly. 

Here is the exact announcement sent to airport employees from the FAA. My friend who works at LAX airport sent me the email this morning.

Please become familiar with the FAA mandated travel ban on Samsung Galaxy Note 7 devices:

As of 12:00pm EDT on Saturday, October, 15, 2016, travelers will not be allowed to take their Galaxy Note7 on any flights. This includes both carry on and checked luggage. We ask that you abide by any guidance from the FAA and refer to the FAA website for more information. Because your safety is important to us, if you own a Galaxy Note7 we ask that you power it down and exchange your Galaxy Note7 for another Samsung smartphone or receive a refund, plus added incentives.

Samsung has representatives in all major terminals this week to assist passengers. They can exchange a customer’s phone on-site or take possession of their phone giving them a work order number to acquire another phone at their destination. Samsung personnel will be wearing Samsung shirts with a visible company badge. Each checkpoint will be providing their contact information to the device owners and airlines are waiving rebooking fees if necessary.

In another interesting twist to the story, Samsung announced this morning that they would be sending reps to all major airports in the United States. These reps will assist with what can only be described as confiscating your phone and giving you a refund.

It is truly amazing to see the epic global failure of Samsung here. So, if you are traveling anytime soon leave your Note 7 at home!