Emirates Customer Service Destroyed $1,000 Worth of Luggage

Author: admin
Category: Business Blog


I was traveling recently on Emirates Airlines and wanted to voice a complaint about their customer service. When i recieved my luggage it was completely trashed. There was wood splinters driven into the side and one of the wheels was completely broken off and missing. It looked like my nice aluminum luggage had been used as part of some kind of destructive game.

You have to really work hard to destroy luggage like this. And I demanded to Emirates customer service they replace my luggage or compensate me, but they just laughed. Next I will be writing a letter to the corporate offices I guess.

What has been your experience with Emirates? Leave a comment! I'd love to know.