Michelle Shinsky-AspenDental-1736325436

I was prompted to pay via my Care Credit for a tooth extraction, a "flipper", and bone graph material. The flipper did not fit. When placed on one side (right), the left side protruded upward. This caused pain and rendered speaking very difficult. I made an appointment to have it adjusted. In the meantime, my insurance did not pay for the bone graph. When I arrived at my appointment, they refused to adjust the "flipper" which I DID pay for because I didn't have the money to pay the balance for the bone graph at the time. Is this professiona? Is it even legal?