Lanny Stapp-Discount Tire-1718825748

I have enjoyed great service at various Discount Tire locations around the country over several years with no complaints. Until now. Here’s my experience with the Dawsonville Georgia location: I purchased new tires a year ago. In driving home, I could tell something was wrong. My inspection revealed the wrong tires (cheaper) tires were installed. Not surprising since the manager was gone and the shop was a party atmosphere. Recently I visited again for a routine rotation/balance. I had an appointment. I waited one hour past my appointment time and my car still was in the lot. After my intervention I was told that they “forgot about “ me. This location is poorly managed. They’re good on apologies but incompetent on quality service.