Irene S Sousa-Dollar General-1715997607

The Dollar General store in Strathmore, California, provides consistently poor customer service. Upon entering the store, patrons often encounter long lines with an average of 12 individuals waiting to check out. Despite the high volume of customers, only one cashier is typically available, while the second register and self-checkout options remain closed. To exacerbate the situation, an additional employee can often be observed using their phone in the back of the counter instead of opening another register to expedite the checkout process. This prolonged wait time, ranging from 10 to 15 minutes, leaves customers feeling frustrated and dissatisfied.