Yelp logo

Yelp

2.0
65 complaints

Complaints

Yelp logo

Bruce Woolvett

Feb 29, 2020
0

Rachel Dickey (Yelp's representative) offered Yelp's service to get my business more jobs. From the very beginning I said NO THANKS. She approached my negative stand from many sides.

Finally, when I heard from her that if there wasn't any business completed all the way through Yelp there wasn't going to be any charges I accepted but with the condition that Yelp respected the agreement. NO BUSINESS NO CHARGES.

2020 Yelp made a large withdrawal but I still can't see any activity, whatsoever in my Yelp account. 2020 I called Yelp asking for Rachel Dickey and Wes told me she was unavailable, that the mistake was mine, that all what she told me was correct, that I misunderstood the information she gave me, that the withdrawal could not be undone and

that my credit card number couldn't be…

Yelp logo

JIMMY C HAMILTON

Feb 10, 2020
0

the Magnuson hotel 8230 Merriman Rd. take a look at the pictures I took from room to room as the man in the pictures tried to refuse my refund from Priceline because I was of the condition of the 1st room, by every room the smell of cover up spilt yuck smell was in each room with a muggy stale state in the air you could hardly breath in.

and im a smoker if that tells you anything about how terrible it was. like it burnt my nose. then the weed smoking looks like its welcome there but the say no smoking , the weizzel at the desk had such a smerk on his face as I fought for my money back a while telling me I HAD TO STAY THERE! LIKE IT WAS PRISON.

while telling me over and over that he would not refund my money I continued to stay on the line with Priceline,i took pictures to show them at…

Yelp logo

Connie G.

Jan 30, 2020
0

00 card. He told me that I had to send an email to them with my name, address, phone number, and a picture of both sides of my gift card. I sent the email and wait 4 weeks and called back to be told I should get it next week some time.

Called back again and was told they never got the email. Then got transfer several places and everyone gave me different stories as to what happen to my requested. I got frustrated and hung up. Wait a few days and called back again and said I wanted to talk to their supervisor.

I talked to the supervisor and he told me the card was never used and that I need the receipt for purchase of the card. 1. I don’t have the receipt, which hence the name “gift card”, so I don’t have the receipt but I have the original gift card. 2.

51, so if it was never issued…

Yelp logo

Rob Whitmore

Dec 18, 2019
0

Yelp continued to call and harass my wife about her business for a couple of years. She got another call and I being her husband had and open mind and listened to the sales pitch. I agreed to a 1 month marketing plan for a max of $100 dollar.

The sales person walked us through the process over an hour and a half. She said she had applied all these free promotions to the account and that the max we would pay was $7 per click on our add and ensured us the traffic would get us so much additional business. She was a liar.

A month later we had a bill for $320 and immediately cancelled. We had to call in because they do not make it easy. Disputed with Credit card company and lost. So we are out 320 for actually 2 clicks.

Once was for a phone call, the other was for directions. So if you want…

Yelp logo

Antoinette Nemia

Nov 29, 2019
0

I used Yelp reservations for a San Francisco restaurant, Rocco's, which Yelp listed as open on Thanksgiving Day, 11/28/19. When I called the restaurant to confirm my reservation for two at 5:00 pm, I was told by the hostess that this restaurant has never been open on Thanksgiving. So here we sit without Thanksgiving dinner.

Yelp logo

Jenny Berry

Nov 6, 2019
0

Prime Tree and Landscaping, owner, Lewis Gerry Mobley. Hired to paint 3 porches and landscaping. Sloppy job with the painting, very thin. Dripped stain down my mosaic up risers and said they couldn't get it off. I went out there with a straight razor, scraped off the tile and painted, with a small brush the stained grout.

I was told to lay my 100 bulbs where I wanted them and they would bury them before they put the mulch down. I went outside and they were putting the mulch over the unplanted bulbs! Mr. 00 worth of sod that he would put down the next week.

I paid him in full. BIG MISTAKE!!!! That was Sept 26th and he will not answer my text or calls. He told me several lies during this whole process. He is not a man who can be trusted and I would NOT recommend him to ANYONE!!!

Yelp logo

Debra Warren

Oct 30, 2019
0

Within the past two weeks 2 customers (son and mother) came in the salon and were very happy with their service. They asked where they asked what site would be best to post comments and I told them YELP. I could have recommended they post on Google and now I wish I had because your company took their posts down. I understand that your company uses a algorithm...I get all of that but this time it is simply wrong. Further we had 5 reviews before I suggested YELP and after my recommendation we had 8 and now we have only 3. What happened? We are very discouraged.

Debra Warren SPLASH SALON 918 764 0038

Yelp logo

JULIE MILLER

Oct 24, 2019
0

LOCKSMITH PROMISED A USPS GRADE LOCK AND DID NOT GIVE ME ONE BUT CHARGED ME FOR ONE. WILL NOT RESPOND NOW TO VOICEMAILS OR MESSAGES.

Yelp logo

Edmund C Price

Oct 20, 2019
0

I created a Yelp account in 2012 for my small business, since then I've had 17 reviews from 2013-present, all "5-stars". Of these Jaimie S. has written 41 reviews, Denise W. has written 10 reviews, Jeanette T. has written 5 reviews, Rebekah K. has written 3 reviews, Julie T. has written 8 reviews, Derek G. has written 3 reviews, Meg M. has written 3 reviews, Jessica T. has written 6 reviews, William M. has written 5 reviews, Chad H. has written 8 reviews, and so on. Of these 17 reviews only 3 are being shown, and none of the ones I just noted above were accepted, though each had their other reviews approved.

To be clear, in the past Yelp showed significantly more of these same reviews, just over half of them. I contacted Yelp in 2017 and asked why they would not recommend half of my…

Yelp logo

Wayne Logie

Oct 8, 2019
0

I had a problem. I submitted a high recommendation post for Key Home Sales & Management because they did a great job renting and selling my townhouse. I posted it, then remembered my sell date of my house was 1 day different.

I saw Yelp allows you to edit your post up to 30 days. I thus made an edit of the date and adjusted a few minor phrases. The post content remained basically the same with high recommendations.. When I saw my edited post live, it now appeared with a trash bin symbol instead of a flag.

Disliking that trash can symbol following my post, I tried removing my post completely and wrote a new post with basically the same content. Now Yelp has barred me from using their site. Now my name appears at the Key Home review site with no post.

Please remove my name from the site…

Yelp logo

David Flanagan

Oct 4, 2019
0

I own a business, two months ago I received a charge to my credit card from Yelp, for advertising. I called to ask about the charges as I had not posted an ad. I was told there was an ad the previous month and that's what the charges were for.

Furthermore she told me there were two other ongoing ads for my business and that those bills had not yet been charged. I told her to STOP any advertising that I had not authorized any advertising. She assured me that all advertising would be stopped and that she would send a notice to billing that I did not approve or place these ads.

She said that I would not be charged and everything had been stopped. Last month I received a credit card statement showing that Yelp had again charged my card, this time for over $900. I again called spoke to a rep…

Yelp logo

sharon petersen

Sep 30, 2019
0

They do not deserve even one star. Very lazy supposedly plumber.

Yelp logo

Maxine Schultz

Aug 14, 2019
0

I called the Yelp customer service line I found listed online. I had to phone them three separate times because their customer service representatives hung up on me each time before telling me off for not going through their web based customer service channels.

A company that doesn't care to invest in their customers by providing them help with a real customer service exchange, in real time, via a phone call doesn't deserve to be a company. I hear the review board to be on is Google's.

I will be switching to that platform indefinitely.

Yelp logo

John Kerich

Jul 25, 2019
0

I am emailing you here because I can't find anyway to contact yelp so If this is not the right place place forward it to the right people in yelp.

I had made a negative review about R.P.M. Collision and Service in Laurie MD back in July of 2017. This review talked about the how nothing is fixed correctly beyond the body damage to the car and we had to take it another shop to fix all the other stuff that was destroyed. I also said we would never go back. The responded to the review at the time basically said that Geico told them what they were to repair so it was not there fault, etc. That review, and other negative reviews against this RPM that I saw at the time I wrote it are gone. I understand that from reading your web pages that businesses can ask to you remove unfair or wrong reviews…

Yelp logo

ROBERT GEE

Jul 17, 2019
0

THERE IS AN ADVERTISING COMPANY WHO OPERATES NATIONALLY SELLING AD SPACE AT GROCERY STORES ENTRANCES, THE NAME OF THE COMPANY IS TERRABOOST OUT OF MIAMI, FL. THERE ENTIRE PRESENTATION AND SELLING PRACTICES IS FULL OF LIES AND DECEIT. THEY PRESENT A SIMPLE AD AGREEMENT THAT TURNS OUT TO BE AN IRON CLAD CONTRACT THAT HAS A NON CANCEL CLAUSE WHETHER THEY PERFORM OR NOT.

WHICH IN OUR CASE THEY TOOK OUR MONEY, NOT ACCORDING TO THE AGREEMENT TERMS AND PROVIDED NOTHING IN RETURN.

Yelp logo

alfred j mecca

Jul 9, 2019
0

net) it said i signed up please help YELP make it easier for me a SENIOR CITIZEN to leave a truthful review without saying no such account exists i know im elderly but u shouldnt make it so hard to report a car dealer service that ripped me off of nearly $2000 please RESPOND

Yelp logo

Sharon Coombs

Jul 3, 2019
0

Wrote a review on Yelp for VIRGINIA Tire and Auto Gainesville. Response received with recommendations to restaurants in Gainesville FLORIDA!!!!! It has now taken me an 30 minutes to try and complain to Yelp...….

Yelp logo

steven barca

Jun 4, 2019
0

,and an extra $500 out of my pocket for the rental.

Yelp logo

Gary Wolff

Apr 3, 2019
0

Opulent watches is operating one of the biggest scams I've ever seen. 00 and commits you to a watch a month at the same rate. One finds with a magnifying glass under the faint "terms & Conditions" the truth is revealed there.

First found them through an alleged Amazon survey, the legitimacy of which I now wonder about. It does dumfound me because they are making more trouble for themselves than they are getting ill gotten gain.

Yelp logo

Wayne DeHart

Mar 21, 2019
0

Kevin the sales rep from yelp continues to harass me by phone from a phone line in Arizona. My business is not interested in nor can afford yelp services. My business is in Burlington Wis. I tell Kevin I'm not interested and he still continues to harass me.

I just want this to stop.

Yelp logo

Robin Singh

Feb 11, 2019
0

My Credit Card was charged for 4 months without my permission. Your sleezy sales guy Mark Spruille | Account Executive, Yelp Inc. P: 646-828-4269 PROMISED ME they would not charge my Credit Card and we would test the service for 5 days.

He would call me back after 5 days to review the results. November - February.

Yelp logo

Katia Shuchman

Jan 8, 2019
0

I have a bad review that is non related to my business and its a long rant I asked yelp to remove it as if you read it ...honestly she was never a client we never even met.Her friend who backed her up was removed but it needed to be her!! Please help me. My little business is Katia's Dog Gone Walking here in Seattle here is the C & P Thank you my email is [email protected]

didn't want to post but the mom shaming just bothers me so much.

(I have video and text proof) of our correspondence. We have nest in the living room and she was on speaker. In addition to text messages.

Long and short- The lady is a dog walker and I reached out for a meet and greet to take my dog to the beach.

First meet and greet- she calls me 15 min past our appt time asking for directions. Told her I just…

Yelp logo

Rhino Auto &

Jan 2, 2019
0

I just spoke to a male rep (CSR - 8:36 am MST, January 2, 2019) about the comments that were removed from our account. After hearing for several minutes how their software removed our two stellar reviews from our Yelp page, I explained to the CSR that we are a very new business and need all the positive reviews we can receive, I also asked If I could somehow put them back on the page, and

was told no by the CSR. I then asked if the CSR knew of some other website where they would not be removed. The CSR told me to set up my own website or add the Yelp AD function for a price for our account.

When I then told the rep how disappointed I was with Yelp removing those awesome reviews he accused me of arguing with him. I assured him I was not arguing with him, but he talked over me and never…

Yelp logo

michael

Dec 26, 2018
0

This is Michael owner of Holistic Spa Therapy Center in Revere, MA I have written about my complaint and was told there is nothing that can be done about it Nov 20 2018 a Nicole wrote a bad review about my business, which was false and was told nothing can be done. Compared to my other reviews, her description does not make any sense. We tried to contact her many times and she never responded. That experience she told never happened. She deliberately stated false information and this has hurt our rating.

I don't appreciate Yelp not removing these statements from her. I know the policy, but it is plain to see, she tried to hurt my reputation. I'm asking someone to read the complaint, compare with our years of reviews and do the right thing. Our spa had no complaints that day and no one…

Yelp logo

james craig

Oct 12, 2018
0

I was on Instagram early Monday morning then went to get back on and I was blocked and I don't know why, I really don't think I did anything wrong

Yelp logo

Kyria Mumin

Jun 5, 2018
0

If I could give yelp Zero stars I would. They are a terrible company to try an advertise with. I experienced problems with my account and their answer was to tell me they have never experienced my issue before and there is nothing they can do about it.

Not only did I get charged for something that I cancelled but I never received emails they claimed that had been sent and the customer service person on the phone made it seem like I had called in lying about what I was dealing with like I have nothing better to do with my day then to call in to their number and make stuff up.

HORRIBLE SERVICE and not pleased with them at all!

Yelp logo

Delisa Herbert

Dec 4, 2017
0

I recieved $1400 worth of invouces where i thought it would only be $500 so i called ti ask about and have the charges removed. The lady Molly was no helpful, not intersted in helpung and was solidly unconcerned about me or my issue. When I asked to speak to a manager he said she was supervising manager when I asked to speak to the overall manager she did not want to give me his name come to find out his name is Ross but he did not want to speak to me

Yelp logo

Barbara Aceves

Oct 6, 2017
0

I had been registered with Personnel Solutions Temp Agency/Visalia, CA for one year now trying to find employment in the clerical field. , they had scheduled me for an interview for the position, but only to find out that it was not in Visalia, it was in another city.

When I contacted the agency informing them that they had posted the assignment for Visalia and being it was not a local assignment, I told them that I would not be able to make the interview due to that reason. Then I get notified via email that they would be putting my file in the INACTIVE file and for me to best seek employment on my own and/or check with other temp agencies.

I got penalized for THEIR MISTAKE. Then they go back and correct their error and the new posting read the correct city for the assignment. Most temp…

Yelp logo

P. B. McLellan

Aug 31, 2017
0

Patriots Construction LLC, MHIC #106016 walked off the job, leaving electrical fixtures open, half the staircase unpainted, unfinished pantry, and other errors and omissions. The owner talks a good game but does shabby sloppy work. Beware. I've got pictures to prove it!

Yelp logo

Jailene Orellana

Apr 15, 2016
0

My business reputation has been hurt by Yelp. Can I submit feedback directly to the CEO or does it have to go through their outsourced support phone number? I think if they knew how upset businesses were, who are the entire reason this website exists, they might change, right?

Yelp logo

James

Apr 14, 2016
0

Yelp used to be a great place to read reviews, now they bury all the great information and surface the negative complaints and rants. What gives Yelp?

Yelp logo

Cindy

Apr 12, 2016
0

Please help me remove negative reviews from my profile.

PreviousPage 2 of 2