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Windows

2.0
61 complaints

Address

One Microsoft Way, Redmond, WA, 98052-6399

Complaints

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Frank G Vit

Jun 2, 2016

My Internet Explorer was removed when I even declined Windows 10.

A friend was trying to use a DVD with my computer for me. showing me how and must have hit the update of Toshiba.

I declined it twice and it would not let me out of the program.

None of my files are found for several favorites.

I did not want Windows 10.

I want my internet explorer back with all my information and bar across the top.

Please contact me asap.

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Glenn

May 31, 2016

A windows "upgrade" scam by Microsoft appeared on my screen demanding that I either schedule windows 10 "now or later".

There was no other way to remove the scam than to schedule it so could be removed from my screen.

I tried to schedule it as far in advance as it would allow but that was only about five days.

I called Microsoft to cancel this schedule and after spending hours online with their operator, I thought she was able to cancel it.

However, days after when I turned on my computer it was downloading windows 10.

So trying to avoid corruption I left it continue.

Of course as I suspected, it totally messed up my computer and now I am forced to buy a new computer.

I have spent an unbelievable number of hours and aggravation with this problem.

I am looking at Apple and will…

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Glenn

May 31, 2016

A windows "upgrade" scam appeared on my screen demanding that I either schedule windows 10 "now or later".

There was no other way to remove the scam by MICROSOFT than to schedule it so it could be removed from my screen.

I tried to schedule it as far in advance as it would allow but only was about five days.

I called Microsoft to cancel this schedule and after spending hours on line with one of their operators going on my computer, I thought she was able to fix it.

However, days after when I turned on my computer it was downloading windows 10.

So to avoid corruption I left it continue.

Of course as I suspected, it totally messed up my computer and now I am forced to buy a new computer.

I have spend an unbelievable number of hours and aggravation with this problem.

I will avoid ever…

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Mary Rynard

May 25, 2016

My computer automatically downloaded Windows 10 although I did not expect it to when the pop up window came up & I hit the X.

I have just read various articles online in regards to this issue & I see that Microsoft has inadvertently configured the X button to automatically download Windows 10 onto unsuspecting users.

This is not acceptable especially from a highly respected company such as Microsoft!

They are trying to shove this program down our throats & it is totally unnecessary.

Due to the download I was unable to work (I work from home) & I am demanding to receive renumeration from Microsoft for my lost time.

I would appreciate a response in a timely manner as I'm sure you have been bombarded by other unhappy individuals who have experienced the exact same…

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Teresa

May 2, 2016

I can not log into my own computer after downloading Windows 10.

And now Microsoft goes overseas support hung up the phone, because they couldn't help.

If this is customer service, then Microsoft has re written the dictionary.

On a scale of 1 to 5, I give them 0.

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Amanda

Apr 6, 2016

I have had a Nokia Lumia for 2 years now.

My phone never updates my apps automatically, even when I click on them and try to update, as seen in the photo.

My phone also hangs up on me, when I'm on the phone with someone I or out of the state, it will just hang up whenever, its so annoying I will definitely not be buying another Window product.

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Vicki White

Apr 2, 2016

I had a Microsoft windows pop up recommending that I upgrade to windows 10 from windows 7.

I did do that and I will now have to have my computer worked on to fix the problems that it caused.

First of all it deleted almost everything on my desk top.

My computer does not shut off and stay off like it should.

There are so many things that it does that it did not use to do that it is crazy.

Windows 10 is NOT easier to use.

In fact, I have way more issues with getting things to run than I ever did before.

I am so angry with the fact that most of my desk top was deleted.

I will not upgrade my computer again.

I will not recommend it to anyone.

In fact, I already told another person about what had happen and she was thinking about upgrading until she found out about my experience.

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Sara Grinblat

Mar 17, 2016

I am 73 years old.

I am using computer every day.

I did work on my computer all the time using Windows 7.

Month before a got on my screen letter with question :" Do you like to have Windows 10 on your computer? " I voided this letter all the time because I supposed that I will need to have pay for this system but after that may be in two weeks after I got another letter on my screen::" You have to upgrade your Windows.

I wanted to void this letter and couldn't.

It was more and more times again.

They insisted and made me to upgrades.

Right now I have on my computer a lot of programs that I don't need.

My printer is not working after this.

I ask on Microsoft technical support.

They refuse to help me because I don't have money to pay for their service.

I even can't find my computer…

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allan thomas

Jan 18, 2016

Windows 10 Complaint: On August 20th I attempted to download and install windows 10.

I didn't have any success so I contacted the Microsoft Support for help.

A tech support guy checked my pc signed in etc then attempted to download and install win 10.

He then signed out told me to do a shut down and try again.

This didn't work came up with same problem.

Contacted support again but couldn't get the same tech person.

Another etch person did the same thing signed into my pc etc and tried to install win 10 at least 3 times, but it didnt work.

I was then told for help I would have to pay $120 for dedicated tech support, which I agreed to as this problem was beyond my capabilities.

Tech support person then passed me onto another department.

When this didn't work I asked for the $120 to…

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Peter Windrush

Jan 15, 2016

For approximately 4 weeks I have been dealing with a windows 10 pop up offer to upgrade to this Microsoft 10 platform.

To say that this is annoying would be to understate the situation significantly.

I do not currently want a windows 10 upgrade.

Further more I did not give Microsoft my permission to usurp my personal time to spend even one microsecond dealing with this unwelcome pop-up every time I sign on to my computer.

If I have inadvertently signed a doc. giving you free reign to do this kind of thing I do at this time wish to retract it.

This heavy handed "giveaway" is in very poor taste and I for one am very disappointed in your business practices pertaining to this matter.

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John Ladwig

Jan 1, 2016

I constantly have my task bar windows options "lock up" a i need to reboot a few times a day to get them working.

I did not have this problem with Windows 8.

Or my initial upgrade to Windows 10.

It is very upsetting to me and have tried my things to correct the problem.

Is there a problem with the current Window 10 software I have?

I have check some of the on-line forms and others are having the same issues.

Is there a fix in the near future.

Currently, I "hate Windows 10".

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Cass C

Dec 30, 2015

Absolutely sick of forced Windows 10 updates.

I've had to disable automatic updates and do research on patches before I install because I just don't trust Microsoft anymore.

My computer works fine.

It doesn't need an "upgrade" that'll screw with my setup and sell off my personal info to the highest bidder.

I like things the way they are and have no plans to update for the future.

If anything, I'll probably just be switching to Linux if this crap keeps up.

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Colin Walton

Dec 21, 2015

Windows 10 is taking up so much of my time.

When I shut down my computer I never know how long it will take to start again with all the updates.

I do not want to login to windows as there is only me.

I have got rid (netplwiz) of it but after the last update I cannot get rid of it altogether any more.

I can get rid of login at startup but then if I leave the computer I need to login later.

It is pestering me about startup pictures and Cortana and will not default to google search.

This is just a waste of my time.

When I ask for help I have to trawl through internet trash about replacement glazing and windows 8.

You guys have jobs for life and have been playing around for over 6 months now.

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Viv Frigot

Dec 19, 2015

I used to be able to watch DVDs...not anymore!

Windows 10 has messed up my computer...

I just want to be able to watch films without having to pay for something that worked just fine before "upgrading".

No wonder Windows 10 is free.

Although, given your customer service record, it's hardly surprising, you can't charge people for this software and expect happy customers.

Sort it out, why can't media player player DVDs anymore.

Is film not media?

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Mr. Rockie Bates

Dec 18, 2015

I had to completely restore windows 10.

Because, my Microsoft Store, would not even work.

But now, that I finally got windows 10 restored.

I can even download any thing.

Because, every I try to download.

It says it is pending.

Which, I absolutely do not get, because, I went on Microsoft and checked, to see if I was using the right email address and password and I absolutely did not have any problems getting on.

Plus, when, I was restoring windows 10.

It came up and asked me what my phone number was, so I absolutely could not fill it out.

Because, I absolutely do not have a cell phone any more.

So, how in the hell can I fix this problem.

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dorris arnold

Dec 14, 2015

Since upgrading to 10, the updates lock up at 45, 85, & 99%.

The last update successfully downloaded and installed was on 10/25/15.

Since then all updates have failed to install according to the update records.

I have the updates waiting to install since 10/25/15.

This has been a problem since upgrading to 10.

I'm not happy with this product at all.

I really need help as I'm not the sharpest tack in the box with computers.

I am using a H/P laptop Pavilion g6 which is 3 years old.

Please advise to my Email address and also to my husband's computer.

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Manford

Dec 14, 2015

Why should I have to be computer programmer to change my home page to internet explorer come on guys lets make it easier it took me 3 days just to find the tools icon.

Cortana is useless it just sends u to stupid forums that's no help at all other than letting you see all the people having the same problems.

You guys need to stupid it up for people that don't know a thing about computers at least put the control panel in the start window for us that should be easy enough!

Cortana acts like it doesn't even know what it is. it just sends u to web sites, let it find things on your computer.

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Bobby D

Dec 11, 2015

Make no mistake how much I despise YES despise Microsoft 10.

I use my computer in a limited way BUT I depend upon it in my job.

You have made my 'computer' life now so complicated by your incessant badgering to 'so called' UPGRADE to Microsoft 10.

The program is horrible, non user friendly and I despise Microsoft for forcing it on me.

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kathy price

Dec 11, 2015

I installed lightroom cc 2015 and photoshop cc 2015.

I am unable to make a slide show because when I updated my computer from windows 7 to windows 10 they didn't update my driver to my graphics card.

This is twice I have sent this didn't receive no link to my email.

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Joe Pronack

Dec 10, 2015

Bought new computer with windows 10.

Windows would not open, took 2 days to get help and get it to work.

Set up computer to sign in using a pin.

That lasted for 2 days and now computer is asking for password?

What happened with this pile of junk?

Had to spend about 2 hours on another computer to change password which I had forgotten since I use a pin.

If I did not have another computer to set up new password, the new computer would have been useless.

So my rating for windows 10 is it is the usual pile of junk.

Sorry I bought a new computer with windows 10.

If I ever buy a new computer again it will not have Microsoft system it will be Apple a quality company.

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margaret athanasia

Dec 9, 2015

Last Thursday, Dec 4th, my order of ink was delivered.

Just prior to that date you automatically updated my computer to Windows 10.

Since then I have had nothing but problems.

No apps were working and I only have a few.

In Word I could not navigate, delete a sentence or anything else!

My files were gone!

AND when I tried to print (Dell v525w printer)that did not work and when it did it printed some 80 pages of computer speak schematics.

This computer and printer is not even two years old.

I had to call for support which cost me $150.

00.

Since then I have had to call them several times!

This is just not right.

I am a senior citizen on a very limited income.

Now I am told that the inks are low.

I am extremely frustrated and now I have to order more ink.

What else can I say?…

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vivek pawar

Nov 28, 2015

I installed windows 10 home from CD but before that I upgraded from windows 8.

1 and due to technical problem it forced me to format.

After reinstalling windows 10 from CD I am still having problems with it.

Some apps like food and drink, health and fitness, sports and travel are missing.

This is such a joke from MSFT corporate, and I hope my complaint reaches them!

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Steve Summa

Oct 26, 2015

Why is IE 11 so unstable with Win 8.

1?

Why do you barrage your clients with upgrade requests to 8.

1 from 8.

0.

I never wanted this crap and accidentally hit yes when you threw up a dialog box while I was typing a message.

I have no doubt my problems have been because I am now on 8.

1 and MSFT did not bother to properly test IE with 8.

1.

And please don not say go to Win 10.

I have learned from decades of experience with MSFT you never go on a new OS until at least 2 years after its release.

But what is most annoying is your not so subtle efforts to renege on your fully paid licenses for client applications like Outlook and Office.

I know you want me to pay you money every year instead of using the perfectly good perpetual licenses I bought from MSFT.

But it is truly…

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Judith Inanchy

Sep 28, 2015

I was using Word 7 and was content.

Then daily, a notification to upgrade to Word 10 was posted on my computer, a real harassment But since Microsoft "guaranteed" that if I don't like W10, within 30 days I can return to W7. why worry.

So I made the bad move, but soon was convinced that Window 7 suited my needs better.

No problem, I thought, back to 7 then.

Unfortunately, Microsoft's technical department is not wort a dime.

The woman who took my call, assured me that that is not a problem, she will do it in no time.

Three hours later, I could not even turn on my computer and keep it turned on.

There was nothing left on the computer that worked.

I called a professional, who told me that the technical help emptied all my program files and transferred them to her own hard drive and was…

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Verne Wolfe

Sep 19, 2015

I upgraded my windows 8.

1 to windows 10, since I already had a copy of Minecraft 8.

1 edition on my computer I was supposed to get a free copy of Windows 10 Minecraft beta edition, all I had to do is enter a redeem code to download it.

When I tried, it said that I already used the code, which I didn't.

After trying to figure it out for a couple of hours I decided to go to the App. store and purchase it for $9.

99.

After I downloaded it my grandson went to play it and it said we weren't connected to the internet, when we most certainly were so he was unable to use it.

I contacted game chat support where she took remote access of my computer but was unable to figure it out.

She told me to contact game support by phone and talk to someone there, so I did.

He also went through what…

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