Walmart Complaints Continued... (Page 31)

On Tuesday January 1, 2013 My fiancee Mick to my 2000 Toyota Rav 4 to the Sevierville Wal Mart to have my oil changed. After the techs pulled my vehicle into the oil changing bay, the door started to come down. One of the techs yelled for someone to get it. That didnt happem. It did hit the back of my vehicle breaking the black visor.

The department manager Joe Parton wrote on my receipt that they would pay for the new visor and that he would call me and let me know what was going on. The part will need to be ordered from Fox Toyota, where I purchased the vehicle. As of yet I havent received a call. So at this point I have no idea when this issue will be resolved. It is safe to say that your company will pay to have this part installed as well?

This really is a serious inconvenience and I shouldnt have to be dealing with this at all. It's quite obvious that your staff is seriously imcompetent. I have heard horror stories about this particular location and now I see why. I do expect to have this resolved quickly. At this point im not sure if I need to contact a attorney or not.

I just dont understand how something like this can happen. It's very obvious that your staff has no regard for your customers and that unortunate. It's because of customers like myself that your employees even have their jobs.

I shop at Walmart almost daily, as the location near my home is within walking distance. I am speaking of the Walmart at "Monkey Junction" on Carolina Beach Road in Wilmington, NC. I have been living at this location for over 20 years. Prior to that, I shopped at the small Walmart that was in a shopping center nearby. I have enjoyed having a Walmart so close to me until the past year or so. This location needs to be cleaned up and not only the building but the employees, as well. The store is in serious need of cleaning and some renovations. The employees dress like they are going to a hoedown or taking a trip to the beach, and their attitudes and language are a bit to be desired. Foul mouth employees do not need to wait on customers. Some of them act like they are doing you a favor to wait on you. I don't need that and no one else does either. I have found myself traveling a few miles further now and shopping at Target. The employees are very friendly and it is a lot cleaner than Walmart. I know Walmart is a very big company and I know it got that way because it was a good company for many years. But, they have fallen down on the job and they are letting their customers down.

Walmart store on Mechanicsville turnpike in Hanover county, Va had improperly call police and identified me as performing the act of pay larceny which I was only trying to obtain help and place door locks which I wanted to place in layaway. The Walmart employee call police and police charge me with larceny. I will take this to court and also file civil suit on Walmart and their employee who improperly provided untruthful information on myself to police which were called to the scene.

I purchased a photo book on-line, prepaid for it, and received a confirmation email of the order and completion date. When I went to the Walmart store ( #1702 1000 N. Wickham Rd. Melbourne, FL) to pick it up, I was told by the man at the photo center that my item was not there and there was no record of the order on the computer.

When I showed him the email I received, he called customer service and claimed they told him my order did not go through properly on the computer and I needed to reorder it even though I received the confirmation email. I did this and the next morning I received a call from a different lady at the same photo center stating my item was there the whole time and had been processed on the original date I ordered it, but it was not finished because she did not know how to properly assemble the photo book and had to wait for assistance from her co-worker.

She stated the man I talked to last night had processed the original order, even though he told me that those types of orders were handled through a different company and then shipped to the store when completed. This man did not offer to help me find my purchased item and offered no explanation for what could have happened. He also told me wrong information and directed me to reorder the item, which ended up being unnecessary.

Then I found out today that my photo book is being created by someone who is not trained and incompetent. THIS WAS VERY DISTRESSFUL SINCE IT IS A HOLIDAY GIFT AND THE CUSTOMER SERVICE WAS VERY POOR AND UNPROFESSIONAL. THE OVERALL CUSTOMER SERVICE IS AWFUL AT THAT STORE WHERE THERE ARE FEW STAFF WORKING AND NEVER ENOUGH AT THE CHECK OUT LINE.

WALMART BETTER REEVALUATE THE PEOPLE IT HIRES AND CUSTOMER SERVICE OR IT WILL LOSE CUSTOMERS, MYSELF INCLUDED.

I went to the Walmart store in Dillon, SC at lunch today ( 11:40 Dec. 7, 2012 ) to get a refund, I was about 5TH in line, I stood there 30 minutes and the chasier was still waiting on the same person for that length of time. The other cashier was still waiting on the same person that was in there when I walked in. I just walked out of the store and other people where too, this Dillon Walmart has never been a good Walmart. A lady ahead of me said that this store was a big joke.

My name is Patricia Paraham and im filing a complaint on the behalf of walmart not hiring. I have done plenty of applications with them but still being denied. I really don't know what the case maybe. Only reason i could think if them not hiring me is because of my background.

I had no reason ny background was a mess until the general inspectors found out someone was receiving checks under my name and social security number. That's some ion have none to do with. Its not my fault that someone got hold of my personal information and has been using it for other things.

I just thought maybe walmart needed to know this and just maybe they would give me a chance.

I needed to run in the Kimball Walmart tonight around 9:30p.m to get a few items. When I went to check out there were 2 registers and 2 self checkouts open and a line in each one. I stood in line for the self checkout and the manager or whoever she was decided to close all the self checkouts and open up another register. So we went to the other register and stood in line while they attempted to checkout a couple but apparently the register went down. We stood and stood and stood waiting for someone to open up another register! There were at least 10 people in each line and no one appeared to be very concerned. When you have people waiting to purchase your products you need to have someone ready to take there money.

i called walmart in lugoff camdrn sc to see if they had a set of tires for my car . i was told yes but when i drove 22 miles i was told they could not fine them. so i then asked to call hartville sc to see if they had the tires i was told yes so i droved another 35 miles to their store at the counter i waited in line ask them about the tires they had 6 so they filled out the paper work to have them installed.iwent shopping in the store and about 30mingtes latter they paged my husband name donnie catoe to come to the auto parts.

when i got back there i was told that they could not changed my tires because my car had a sensor to let me know that air was low and walmart would not let them change my tires because they would have to reset the sensors and they did not have the tools to do the job.this took8hours and still no tires .atleast say they could say they were sorry .does walmart know the price of gas these daynot counting my time .needless

to say will be doing my shopping else were from now on .to bad kmart does no have a auto place.walmart has got to big now and dont care about the everyday people anymore......

I was shopping at the Belle Vernon, PA walmart on Monday October 8, 2012. I had some ads with me to comp some groceries. While I was checking out the cashier told me she could not comp my steaks and called for a customer service specialist to have them taken off my order( she had already rung them up). I informed her that I was not comping steaks that it was in fact a chuck roast. The Customer Service Specialist came over and immediately said we do not comp from Sav-A-Lot stores or Pechins. I said well that is not what is advertised on TV. I asked her if she was the manager and she said no, I then asked to speek to the manager because I am now embarrased. She told the cashier to just give it to me. She did not send the manager over or apologize for any inconvenience. Why do they advertise they will match any price and not follow through with it.

I was in the Weatherford Texas Walmart on 05/05/2013 at 7 am. I was waiting for the clerk to get his opening change drawer set up. I looked up a Sig Sauer M400 rifle while waiting. It came up on the walmart website while looking at it the clerk finished and turned around and I asked if he had this gun and if that was the price. $947.oo. He said yes. The gun comes with a scope. He said he had one and would go get it. He came back with the gun and told me the price was $1127.00 and the manager said the website could not keep up with the price changes and did I want it or not at that price? I thought that was a bad way to do this. They should change the ad before changing the price. Since it was the only one they had and they are almost impossible to get I agreed to this. (The clerk had told me they may get one a month or they may get zero a month and you cant order one you just have to be first come first served). While reading the serial number on the gun he asked me if I wanted to look at it. I did and upon putting it back in the box I noticed I didn't see a scope. I asked and he looked and said there was not one. He said he did not see one on the sale before this. So I did not get a scope which was advertised and in the description and the photo of the gun. I feel this is a terrible way to do business and want to know if Walmart is going to make this sale right. Thank You Ken Scott

I'd like to file a complaint on the photo dept at the Grenada, MS Walmart. The employee wouldn't release my prints to me because they were done by a photographer whom gave me the copyrights. She gave me a disc of prints without her logo on them so I could make as many copies as I wanted to. I'm sorry but if I didn't have the copyrights I never would've gone there and wasted 20 minutes of my time selecting prints and making Christmas cards. I think it's quite ridiculous how I have to have something in writing stating that I have the copyrights. This was my last time to ever use Walmart for making copies of photos or printing any photos for that matter.

After a long wait, the full service Wal-mart on 108th and W Layton ave. in Greenfield Wi., opened. On my first visit, I was shocked at the design and layout of the produce dept. It is as customer unfriendly as any store I have ever been in, dull and uninviting. The shelves were not only messy but understocked, with many of them bare. The customer service area was overwhelmed with guests, spilling into the common area, what a distraction. take a look at the Muskego store on Mooreland Rd. A class act and a pleasure to shop in such cheerful surroundings and displays, how did you get so far off tract? When my shopping list includes fruit/produce, back to Pick @ Save and as long as I am there I might as well shop for the rest of my items on the list. On another note I would like to mention that A bag of lettuce I purchesed last week contained a 3/4" piece of white plastic that appears to have gone thru the shredder/slicer. Also purchased 4# of Fugi apples that were not crisp or tasty as they should be. (I realize that the above is not the fault of the store but the vendors), however some instore quality control would be in order. Thank you for letting me "vent"

I have to get this off my chest. We were at the airport in Highfill last night to welcome home a Hero from Afghanistan on R&R. A coincidence of overbooked flights and American Airline screw up’s led our lives to intersect. It began by American Airlines in Dallas sending Him to the wrong gate, causing Him to miss His flight. There were still two more flights to XNA, so we were not overly concerned, simply an inconvenience for Him and His wife. However we did not know that both flights were overbooked. They asked for volunteers: Anyone willing to take a later flight would receive a $500 flight voucher.

Then came the announcement there was, the airline representative said, a soldier on His way home from Afghanistan, and He needed a seat on the flight. It wasn’t a hard decision for two passengers, they volunteered. But as the flight was overbooked by 3, two un-Americans jumped in front of this Hero, who had been traveling for two days, and took His seat. The USO and airline representative repeatedly called for assistance for this soldier. No one else stepped forward. The calls for volunteers may have lasted only 20 or 30 minutes, but it seemed hours.

It was almost unbearable as we stood with His Wife waiting for Him, now delayed for over four hours, to see if someone would step up on the next flight and do the right thing. I had to walk away as more than 100 passengers refused to help. Then it did become unbearable when, in a voice laced with desperation and tears, the airline representative and USO personnel pleaded, “This young man risked His life for our country, and can’t any of you give your seat so He can get home to His family?” Those words hung in the air, and made me feel physically sick. At the same time it made me tremendously enraged.

I could not believe that fellow Americans were so disgusting. Finally this Hero was put on the very last flight, and arrived around 11:30pm. I had trouble sleeping last night; I could not get out of my mind the image of the solider or the voice’s pleading for them. Or the pathetic, repulsive, stomach-turning, group of passengers on that plane who, in my humble opinion, their names should be published so everyone knows what they did. What tops it all off, this soldier personally knew four of the passengers who worked for wal-mart, and refused to help (they should be fired) and wal-mart should be ashamed. They profess to be supporters of our Military? Give me a break.

Wal-mart is "supposed" to be supporting out soldiers but this shows that their employees, upper mangement at that do not!

I really can't believe how rude the Walmart is in Checotah Oklahoma. First of all I work in the customer service business for a major company and when I went to go by fruit I was told I'm buying to much taking from their customer but I'm sorry I buying about five hundred a week and in the summer it will be a thousand a week and if I take every piece of fruit I thought it was helping produce margins as well as mine. So today my daughter didn't know that she had to have me with her to buy body jewelry so the lady was very rude and hateful why is Walmart like this. I understand you have rules and regulations but they can be explain little better then how it was today . This my local Walmart I live in Eufaula Oklahoma and I spend a lot of money at my local Walmart but if this continues I will go to Muskogee it getting really ridiculous.

I purchase your Walmart Family Mobile Plan cell phone service, my sons phone would not turn back on would shut off by it's self we were able to exchange it for another cell phone than 2 weeks later started having problems with the phone, we could not exchange it had to call the Walmart Family Mobile Plan cell phone service they said they would mail me out a box so i could return it and get my money back on a Walmart gift card, well it has been over a year and still no box to return the cell phone and no refund, i have called many times ,the people on the other end do not under stand English i keep getting all kinds of excuses . Some one needs to get there finger out of there ass as well have people talk good English. whats the matter no one has any one that speaks English, your a business you need to have people that can speak good English. It's pretty bad when you have to keep asking them to repeat them self's because you can not under stand them.

I have severe Arthritis and Degenerative Disc Decease. I walk with a cane. I can't walk very far. So if I want to go to Walmart I can hardly ever find a handicapped parking spot due to lazy people with no handicapped placard or tag using the parking spots. This makes it necessary for me to walk what is for me a long distance before I even get in the store. When I get inside it is not unusual for me to find the scooters are either not charged up or they are being used by people who don't need them. Young people and teenagers riding them for fun are not uncommon. It angers me to see an elderly or handicapped person trying to get around Walmart with a walker or cane. How do you think that makes Walmart look? Your store seems to not care at all about the handicapped, and make no effort to keep the teenagers off the scooters or enforce the handicapped parking. The scooters are left wherever they are when the batteries die or the joy riders leave. I try to avoid shopping there for these reasons. I did go there with my wife a few days ago, and had to go back to the car and wait because I couldn't walk any more. Your people don't care.

2/8/15 I shopped at Walmart on Rainbow & spring mt Las Vegas Nv. It took 45 mins. to check out because there were first 2 reg. open then as cust. complained they opened a 3rd. there were 50 people on line complaining. I asked to speak to a mgr and waited 20 mins before giving up. there were 15 items I attempted to buy but they were not priced. I needed help finding an item and asked 2 employees for help and they both told me the wrong dept and would not find out where it was located when I asked them to. The store was a mess, out of many items, Looked like the store was going out of business.I asked for a rain check for the item I came there for and was told you don't offer them. Many of us have said the same complaints in different stores so it's obvious a store policy to disrespect and disappoint paying customers. We were purchasing a few thousand a week between business, our rescue and personal shopping, but we are now boycotting all Walmarts. this has happened too often to waste our time patronizing a company that doesn't seem to want our business. We have posted this on facebook asking that people shop where we're wanted & respected.

I was at the Hallandale Beach, Florida Wal-Mart, they refused to honor competitors buy one get one free. Went late so we wouldn't hold up lines and cashier was upset they had to put everything back. She did forget one item and had to get manager approval to refund my money and she tried to blow me off until the cashier told her I was right behind her and then waited on another person before refunding my money! I was very disappointed in my service today (02/06/15) and now see why people pay higher prices, BETTER CUSTOMER SERVICE!

My family made a wire transfer through a Spokane WA Walmart location, received the receipt for the transaction and left the store. I went to the Colton, CA store only to find out the service was down. I contacted the next closest store; Redlands, CA which was operating and open for another hour. I arrived with 45 minutes to spare, filled out what I thought was the appropriate forms. I was corrected and told to use the receiving money gram form. The clerk could not find the transfer for approx. 10 min. Finally located, 'Nike' couldn't complete the transaction and showed me the screen, which indicated a code: 97? I asked what it meant? Didn't know, how do I find out? Call the # on the form I gave him. after another 30min. I was informed this was not the appropriate number. Turns out the my sender contacted the Walmart where she sent it, it was due to not being able to verify my first name? By this time still standing at the counter, and being totally ignored by the service desk, I was standing directly in front of 5 different employees whom didn't know how nor really were to concerned about my issue.

And now the service shut down because its now 10:00pm. I was furious because first of all 45mins is entirely to long to wait for something so minor and then be told that they could not help me complete the transaction. My legal first name of 45 yrs. is J', just the letter, which is clearly stated on my social and DL, which I also gave to the clerk 'Nike', also the sender gave to the customer service in WA whom never indicated an issue but gave a receipt. Why did the CS employee not know nor did the Managers know what code 97 meant. You do these transfers thousands of time daily, I find the service in Redlands, CA was extremely inadequate, untrained, impolite. Yes I was angry, so angry in fact I was cussing making a screen in the store. I was corrected and refrained. I want all charges refunded for the transfer on both ends, specifically the employees whom were working the customer service desk need further training and to be written up.

Nike was actually passed on to me by another associate whom didn't have time to help me, I was the only other customer at that moment! She only added to my anger by snap comments and poor customer service relations. I was always taught that the customer is always right or at least should be considered until otherwise properly informed. This whole situation was bad, it was an emergency to get medication. Fortunately nothing was life threatening. I do business with Walmart most often almost daily and have a high regard for your stores. This was and is unacceptable, please review the video and take appropriate actions to resolve these issues. Personally, I think not only refunds for all fees on both ends need refunding but gift cards of some sort for the inconveniences that took place.

I'm upset due to the fact that I was without my phone, after sending in for replacement. I sent phone to product care on 12/6/14. Did not receive a replacement back until 12/24/14, but was charged for the whole month of Dec. 2014. I have called, texted several dept. Sent phone for replacement on 12/6/2014. Did not receive replacement phone back until 12/24/14. Charged for complete month of Dec. 2014. I was told by several Walmart depts. to contact: (i.e. Walmart customer relations, three times, spoke to 611 customer service yesterday). I was then told to contact the email address creditrequest@myfamilymobile.com. I was also, told it would take 5 days for response. Service would not be interrupted.

I was very upset by an employee who worked at Walmart. When asking for help one of the employees named Billy was very rude to me. I asked him for help and he would just glare at me and grunt it’s in that direction. I felt very uncomfortable around him. he gave me a very threatening feeling and I will never go back to that Walmart again. I had my 2 year old with me at the time and she became very upset when he raised his voice to me for no reason. I have never felt this way anywhere and I was so upset I left that Walmart without buying anything. I felt like he was racist towards my color. When I turned away from him I heard him say nigger. I have never felt this discriminated in my entire life. I didn’t even ask to speak to a manager to complain I was that troubled and just wanted to leave. But I believe I heard his last name from one of the other employees. It was Ludloew . As long as this individual works here I will never return. This employee was very nasty and rude and needs to be fired.

Before Thanksgiving I went to the Pharmacy at the Walmart in Huber Heights and asked if they could still order from Pure Health a dietary supplement called Pycnogenol The Pharmist on duty that day said to give her my name and phone number and she would check for me. After Christmas I went back to the Pharmacy to see if they had found out anything and nobody knew anything about my request and the female pharamist that took my information left the counter when she saw me and didnt return. Now today I went back in to see if anything had been done about my request and was told these werent available anymore it was only a one time thing Which I find funny since the Walmart in Sparta Tn says they stock it alll the time So I guess my question is is it company policy to sell to one of your stores and refuse to sell to another store. I use this supplement to make my psorasis go away and now I am being told it isnt available at the Walmart in Huber Heights. I believe the pharmist just didnt want to check on this for me and was trying to cover herself. If you could give me any information on this problem I would appreciate it. I live on a fixed income and cant afford to drive 6 hrs away to get this supplement.

walmart fired un fairly a worker that was devoted to walmart in Warsaw mo another worker lie got the faithful worker fired she been trying to get her fired for months because she didnt like her the worker that got fired because she asked the other co-worker if she could put back to carts into the freezer an she said yes an didnt an the faithful worker got fried because of the other worker didnt put the stuff back not fair or right the worker there worked over four years this will be a law suite unjustafided firing of a faithful worker. thats always try to go by the walmart hand book,this will be on the news to show how walmart treat there workers unfairly an not justafied . i have shoped at walmart in warsaw mo four over 26 years this is an outrage how walmart treat there workers

A supervisor name sunny on 01/19/2015 @ 12:4pm noon time while I as picking up item @ site to store, behaved very rudely & unprofessional. First did not have I.D. Badge & when asked his name refuse to give the name & even told the associate Ashely ( young girl) that was trying to get my order , he comes in out of know where without introducing himself , just jumped into my conversation & said not to give me his name, & stated do u understand English. This person need to be written up for this & the record to stay in file for future reference . Please someone f/u. Thanks