Blog 
Write for Us Walmart Complaints Continued... (Page 31)
1684+ reviews added so far. Upset? Call Walmart corporate: 1-800-WALMART
Shopping at Uptown Walmart in Victoria this afternoon I encountered a very powerful smell while I was in the produce section and then it quickly spread to the cash register area, I could not get out of there fast enough. It smelled like someone was cooking popcorn with a very strong cooking oil. My eyes immediately started to water and I could feel my chest getting tighter, I could not breath properly. The gentleman at the register said that it bothered him as well. I have now been home for over an hour and my eyes are still very watery and itchy and I still have a tightness in my chest and find it difficult to breath. I will not be going back to Walmart any time soon and with a Target store opening in my area that is where I will be shopping.
I was given an increase on my account and encouraged to use my Walmart Master Card. I started to use my Walmart Mastercard more frequently along with making bigger payments. Not too long after I was given an increase, I was given a decrease of 200.00. This was unexpected without any notice. I later received a letter in the mail after the fact. I called in to find out what happened and was told because of the more recent activity on my card they reduced my limit. I told the lady on the phone that I was using my card more but my payments were larger and more frequent.
She didn't really know what to say to that. This is very odd as I was encouraged to use my Walmart Mastercard and then when I started to use it more frequently and made more and larger payments, I was penalized. What if I was on a trip and I thought I had that extra 200 dollars? I find this poor business and now I don't really want to use my Walmart Mastercard as often as I use my other credit cards. Can this be corrected?
I have cashed my pay check at walmart in different statesfor the last fifteen or so years never had a problem walmart is everywhere i go being a contracter its easier than a bank until i got to Snellville Ga store#3435 has its own policy only one of all the Walmart stores to not cash a check because the address on the license is different than the check even thou i am in the system at the address on the license when asked to see the policy in writting they could not find it. I am in GA often and would like to see this policy in writting or get my check cashed the next time i am there or i will see if some paper work will put a little act right and thank you for addressing this problem or if there is such a policy then sent it to me via email Thank YOU william jones
I'm very upset. I purchased a loaf of bread in Walmart location 1850 SW Gatlin Blvd Port Saint Lucie FL, 34963. The wrapper of the bread had a ripp in it. It also had been eaten thru the middle, as if a mouse or rat has done it. Now I purchased this item Friday afternoon. I didnt notice this until Saturday morning when I made myself a sandwich for my work lunch,and I've already used this bread for the first time that morning too,to make my two year old a sandwich with out even noticing it because I was in a rush.. I called your store to report that morning. They acted as if it was nothing, and told me to go return it or exchange it. I' mean this is serious Thank God my two year old didn't get sick. I went back later that evening after work. I spoke to your manager named HARRY. And he said he would report this. I hope he did, becuase it seemed like he really didn't care. I've taken pictures of this bread and have a copy of the reciept. I always shop at your store and this absolutely unexceptable.
Today I visited your store in Muskogee, Ok. I will have to admit I had a basket full of groceries, I was standing in line 3 deep, when the manager brought the cashier her bag to open in the next line and removed her closed sign I moved over to her line. Her first response to me was it was going to take her awhile to get her money in her drawer, I said okay and started putting my groceries on the counter. It took her at least five minutes to count her money. She never once spoke to me while she was checking me out.
Then she put ten cans of food into one bag and when I picked the bag up it split. I started trying to double bag the cans of food and was unsuccessful and she offered me no help so I started re-bagging the cans myself, still no comment from her.
On the bottom of the basket I had a large toilet paper, water, large package of paper plates and paper towel I asked her if she could scan these items without me having to take them out, she responded that her hand scanner wasn't working, but she would if I would hand them to her. Let me remind you I was her first customer so really couldn't understand how she knew the scanner wasn't working.
While she was checking me out she was scratching her head and then while she was waiting for me to get my card out to pay she was leaned upon the register. I was so upset after this that I went to customer service and talked to him, he couldn't believe I had been there as long as I had after he gave her the money to open her register. He said they would talk to her.
My complaint is about the rule of the dressing room at the walmart store in Glen Burnie Md. I was shopping with my daughter she had a bra she had to try on the lady in the dressing room told me I canât go in the dressing room with my daughter. My daughter is disabled. She is a 14 year with a brain tumor that affects her motor skills. When I told the lady my daughter is disabled clearly you can see my daughter one eye is closed she canât walk straight. The lady sat there thinking about it. Made me sick. I understand where you donât want many people in the dressing room I had one item for her to try one BUT THAT RULE SHOULD NOT APPLY TO ALL.
I've been buying great value fruit smiles every week for a couple yrs, the big size box both flavors reg and tropical. got some last week and they sucked! the consistancy was hard, and flavor just wasnt there! i looked at the old box i had and saw that the recipe had changed...i wont buy these anymore...they arent good anymore :-( i loved them...the whole family did...so for the couple juices..cherry and raspberry that were removed n the tropical..and for 10 less calories and 1 more g of sugar the small changes for whatevr reason dont seem to be worth the final product now. very disappointed.
I'm sure this will never be seen. I was in your store at 59th ave and Northern in Glendale today. I ordered a blue ray player online and didn't realize the HDMI cord was extra so I went to the store to buy one. There where 7 employees standing around talking and joking so I stood there for about 5 minutes before I asked for some help. The employee had no idea what I needed and had to get someone to assist.......really that makes no sense to me. If you have a job you should be trained to assist a customer. I have stopped shopping at this location for this reason.
Bellevue Neighborhood Market Store #3098 15063 Main St Bellevue, WA 98007. I went into the store listed above to pick up DenTak to replace a filling until I could get into see a dentist. The most important thing is that everytime I go into a Wal Mart to purchase this product, I am immediately told that if it is not with the tooth paste that Wal Mart does not carry it. This is is incorrect. I have told Wal Mart stores in Washington State and Arizona State that the store does carry it but it is not in the place you would think it would be, but it is there or needs to be reordered. When I tell the various clerks it is there, we just have to find it. Wal Mart will move this product all the time. Why is isn't with the tooth paste I do not know.
Of course that would be logical and Wal Mart employees are not logical. This last time I tried numberous times to explain to "Sue", one of your employees that I have searched for it millions (OK an overstatement) and it is there and we just have to find it. She looked at me as we stood by the toothbushes and said, "If it is not here, we do not carry it" and walked away. End of story for her. I even had the box but she had no interest in looking at the packaging. I found a young man and told him you do have this. I am the customer, I go through this all the time, not every store puts the product in the same place. He took the used package from me and went to a man who appeared to be a supervisor.
This gentlemen and the young man looked up the information by scanning the bar code on the package. He found the product, gave the number to the young man and he and I went looking for it. We found it, it was out of stock so back to customer service and the supervisor ordered it and it would be in on the following Monday. This was Tuesday night. I could wait. Please ntoe when "Sue" heard the young man saying what the stock number was, she immediately appeared with a scanner in her hand. I told her to forget it, I found someone willing to listen to the customer. My question is why didn't she do that in the first place. Wal Mart is famous for having this type of customer service, "if it is not on the shelf then we don't have it" and walk away.
End of story. Stinks doesn't it. You have two males who do exhibit customer service, but not "Sue", she would do better in the stock room and never on the floor. Understand that I as the customer run into this problem with this product many times and not one of your employees working the floor will scan or even try to find it when I tell them my past experiences with finding the product. I told Sue that I have the packaging out in the car, shall I get it....she do not want it. Why or why do you train employees this way. If a customer tells you that it is available at Wal Mart but each Wal Mart puts it in different places. Why do they treat me, the customer, the one who uses the product, like I have not idea what I am talkign about. It has been a long time since Wal Mart has had true customer service, they have no-customer service.
Store # 2091 the manager by the name of Jaime was rude and disgusting. I asked for a movie and he told me that there was only one and when I asked him to double check in the back he told me he was too busy to help me. and also told me to bad for you since you could not buy one. I need for this manager to get fired as I always shopped at this Walmart, it looks like to have to give my business to another store other than Walmart. I will NOT be shopping at Walmart anymore I will tell all my friends and family to discontinue shopping at Walmart.
You need to have a better customer service managers that actually know how to handle people. Also this Walmart is all hispanics and when you ask a question in English they look at you as if you are an Alien from another planet. You should have people who Speak English and understand how to treat a customer. Please send me a response to this email. I appreciate a response. Thanking you in advance for your prompt attention to this matter.
This complaint is on reference to Walmart 92 Plaza Lane in Oxford, Alabama.
Someone from region needs to pay an unexpected visit to this store and see for themselves how terrible the management coordinates. They are ALWAYS out of everything and never have a variety or selection. My husband and I have continuously tried to give them the benefit of the doubt, but after tonight - we will be shopping at Target and Publix. People in the area have told us repeatedly that the Walmart in Anniston or Pell City is much better... well, I'm not driving 15 miles out of my way when the gas money I can save will just go to convenience and support stores that do have a variety and know how to properly order so that items are in stock!!!
I went to Northgate Mall Walmart in Edmonton Alberta and I wanted to make a payment or as I put it "put money on my credit card" and the cashiers or the customer service at Northgate mall in Edmonton did not know how to do this transaction. One associate who works in the Customer Service told me she never heard of this kind of transaction and she has been an associate for 7 months. A store manager came a lady and she didnt know how to do either. I was not a happy customer so I left. I called another walmart in St. Albert and I asked them the same question through telephone to see if they knew what I meant by saying "I would like to put money on my credit card" and they knew what I meant. I am so upset about my experience at Northgate Mall Walmart. I thought all Walmarts would know how to do this kind of transaction. Iam still pissed off and it ruined my day. I am not going to wait around so they can ask other people when Customer Service or the cashiers should know of this kind of transaction.
Walmart"s Family plan is worst wireless plan they have out there, poor, poor customer service. They lure you in saying two line will be $70.00 and approx. $5.00 in taxes and fees. I specifically asked before I sign up about all the additional taxes and fees that will be added, the girl told me will only be around $5.00 for both phones. Financially I am not ready to sign another contract with any phone company so I was deciding between Walmart Family or Metro PCS their wireless services in my opinion is about the same. When I got my first bill it was $86.46! The fees and taxes was $16.46 not $5.00.
I was upset, so I switch to Metro PCS which theirs was $70.00 for two phones everything included!!! Unlimited phone time texting & internet service!Metro PCS ended up the better deal. They are far better in customer service. They are physically there if you need to talk to a person. No one at Walmart can help you when it comes to your phone bill questions. Instead of you having to call Walmart Family Plan, make sure if you do you have that 4 digit pin code they "supposedly" gave you when you signed up with them.
If you didn't write it down or can't find the number you will need to go to the store and have some from Walmart call for you (people in Walmart doesn't even know this, they look at you and think you're completely stupid when you go there and ask them to call for you) Then you can changed your pin#. This was so stupidly ridiculous! I answer the password question and offered my ss#, home address, DOB, acct# and this was still not enough for the girl on the phone to assist me with my billing question. I had to physically go to Walmart and straighten this out.
When it comes to wireless phones Metro PCS is by far better and you get more for your money and better customer service! I am seriously thinking of starting to do take my business somewhere else, I am finding out with smaller businesses you get better customer service!
My girlfriend had used our bank card to order a phone card at walmart .com an the money was taken out a min later and they sent the details of the phone carg EG the reup # to my email. Then on the 15th I orderd a printer an usb cord. A baby carrier a wipe warmer a diaper geni refill and a safty 1st cool mist vaporizer. They took the money out of the account and told me that the vaporizer and the geni refill was already at the store in plastow ready 2 b picked up. But then the next day i got en e.mail that said they didnt have the vaporizer there and insted of shipping it 2 the store with my order like i wanted in the 1st place they canceled the order 4 it and since my 1 month old was sick and i needed it bad I asked if they would give me the credit and just send it 2 the store.
but they told me that it would take 10 days 4 the money 2 make its way back 2 my account and in the meantime id have 2 order another and pay 4 it again. and thge money never made it back and then 2 days b4 christmas and it overdrafted it 3 times. And still havnt put the money back and in the meantime im afraid 2 put any more money back in my account incase they screw up again and charge me a 3rd time 4 the same thing. Walmart.com bad dont give them your info ever online and after a purchase is made if they screw up make sure the bank or credit card co. know not to let any other withdraws until talking 2 u. Or u can just go 2 target I havent had a prob with them yet. But we will see. My and my girl r both disabled so its hard 2 get out of the house and shop like normel people. So we order alot online. and the has just ben the worst experiance ever
this is the absolute filthiest Wal-Mart that I have ever seen. I cannot believe that they are even allowed to sell food items. you see employees, including the management, just walking around like they donât have a care in the world. someone needs to pick up a broom and mop and break a little sweat. donât even get me started on the rest room facilities or the bare shelves and poor selection of products offered. I try really hard not to even visit this store but the only Wal-Mart alternative is in Savannah more than 60 miles away. hey Corporate⦠where are you?
A year ago, I was remodeling my girlâs rooms. I purchased two of your white chest dressers. They look like your South Shore SoHo Models. May be the same model. After one year, I threw one away because three of the four drawers had fallen apart. I kept one drawer as a spare for the other dresser. I have one dressers remaining in their room and the condition of this dresser is horrible. Getting ready to buy two new dressers all over again. You might want to put your name behind better products. I can send you pictures of your wonderful dressers.
Unhappy Customer, Napoleon Cotton Sr. 334-718-2519
I asked a Walmart clerk to help me find a prepaid Mastercard for $100.00. He said, " this one here, you call an 800 number to activate." It looked like a credit card under wrap, so I bought it. I didn't open the packaging, just called the 800 # to activate. They wanted my name, address, phone number, social security #, and would mail me the CC to receive in 4 or 5 days.!!!
The went back to return it, and the ASMgr Ernie said they are not refundable, even after I explained the circumstances.
"Satisfaction Guarantee" ??? I did not open or use this item. It should be refundable.
I purchased a Shark steam cleaner from a Walmart in KY on 12/23/2012. It was at 14800 Fort Campbell Blvd, Oak Grove, KY 42262. I paid $98.84 plus tax. It was a gift for my aunt who was there on vacation as well. She and I came home to Virginia Beach, VA. after New Years and last weekend, Sunday the 5th of January, 2013 she went to open the box and set things up. However, to her surprise, all the pads were inside with the instructions, but there was no actual unit inside the box. She gave me the box to return as I had the receipt. I went to do this today, Jan. 12, however, i was informed by customer service that I could not get an actual unit as it had been too long since the purchase date. I do not understand as to how 21 days is too long for a return. The only thing I can assume happened is that we accidentally picked up the floor display box. I don't know if you need to call the Walmart in KY to see if they have a floor model without the box. The number is 270-640-4744. My reference number is 235800787968. Please tell me how to resolve this as I would like an actual unit for my aunt. Thank you for your time in this matter.
Sat, Dec 8, I bought ground beef from the Walmart Neighborhood Store (3059 Lawrenceville Hwy, Lawrenceville GA) to prepare spahetti for myself and two guests. I made the dinner Sunday and within a few hours, everyone got sick. Had I been the only one, I would think it was something isolated to myself. I was sick the rest of Sunday and half of Monday.
I took my receipt and the meat package to the store and asked for a manager. A lady came and asked me to file a complaint. I just wanted to get my money back since the damage was done. She assured me that someone from the claims department would contact me that day, which was Tuesday. I gave her two phone numbers to be sure I could be reached.
I then asked for a refund, but she informed me that the refund she was authorized give was for the meat. I immediately rejected that because I'm not going to pay for ingrediants that caused me and both my guest to get sick from. As the days go by with NO ONE calling, I'm now pissed at the situation. I don't usually buy meat from Walmart and I told her that.
She proceeded to tell me that she buys meat there all the time and has not been affected. I could care less about what happens to her because I have three people that know the meat was bad. After telling a few people about the situation, they immediately asked if I bought the beef from Walmart. Not to worry because that won't happen again.
At this point, I need for someone to contact me immediately regarding this situation.
Hi, I am a loyal Walmart customer, but each time I go to the Walmart in St.Helens, Oregon I have issues. On more than two occasions when I checkout, the items I'm purchasing ring up at a price different than what was labeled on the aisle. The cashiers act like I am being dishonest. One time I just left the items because they didn't offer to adjust the price or even do a price check. Tonight I had a couple clearance items and the price was only 47 cents different. This time they did a price check, which took at least five minutes, and when the staff returned he said they must have been in the wrong place because he found them on an endcap with the correct price. I let them know that I didn't find them there, that I had found them on the aisle along with two stacks of them. I know it was a small price difference but its very frustrating and embarrassing to be treated like I am being dishonest. I have only had issues at this location, I just wanted to bring it to your attention. Thanks.
Well today hasn't been the best. Got into a big argument with Wal mart. My 10 yr old grandson bought a game for his computer that was $60. When he got home and we opened it there was no disc in the case. I called and was told that "we will mark this in our book. It happens often" We live 75 miles from the Wal Mart and don't go there every week. Today we jumped in the car and went there. All I got was a rash of shit from them and no replacement for the game. I asked the manager after he told me sorry how it felt to steel from a 10 yr old. He then proceeds to tell me that because it's a war game a 10 yr old shouldn't have it. Big mistake on his part. They also said " We will check with the clerk on duty that night and ask why it was never entered into the log book and call you. They still haven't called and don't expect them to.
I would not normally, never complain about services recieved. But.after a week of living with a haircut that im very unhappy with, I most. Took my daughter to get a haircut atWalmart in Colorado Spring Co. 85 /87. I paid $40.00 for both, after tips. I got home and my wife.pointed out the patches at the back of my head. Ive been a military member for many years. Just had to say something after my wife had to run our clippers though my hair today to try to fix it.
Ever since our smaller Walmart closed on Everhart in Corpus Christi, TX and moved to the "SUPER" Ctr on Staples I haven't been able to find the individually wrapped pop-corn balls for Halloween. For the past two years they haven't had them. I am VERY disappointed and I read that at least one other person is also. I don't know where this lady lives, but apparently she wanted to give out a MORE NUTRITIOUS treat than the confectioner's delights you CAN buy at Walmart that give a terrible unhealthy message to the children here in So. Texas who are mostly overweight. An individually wrapped treat is one that parents would not mind their children having. I could make them at home, but parents wouldn't want their kids to eat them and I wouldn't want mine to come home w/a homemade treat either. And as the other lady says, this complaint probably won't do any good, but I had to do it!
Today 10/6/12 I shopped at your Morgan Hill Store only to leave without the groceries purchased because your registers could not handle debit charges. At 11 am I called the store and they were once again working. Over a week ago at the same store whic attelmpting to check out where the lines were enormous an employee told me to go to pharmacy which I did only to be told they could not handle the produce I purchased since thsy did not have a scale. I left the groceries on the counter and on my way out I told an employee about my situation and she told me to wait while she went to pharmacy to gather the goods and checked me out at a regular counter. By then many registeres were open. For a large grocery chain like Walmart these things just should not happen! These type of events have never happend to me in all the years I have been shopping at large grocery chains. Why did I go through this?
I went to Walmart last week to buy an Ipod for my grandson as a Christmas gift. When I went to the department a young girl employee said she had to go get the key and walked away. I am not sure if she forgot what she was going for but after waiting approx. 20 minutes. I left without making my purchase and no other customers were seen in the dept being assisted either. Yesterday I went back to Walmart to buy the Ipod and the same girl came buy and said she had to go and get the key to open the case.
I can't understand why the key was so far away because she was gone for 30 minutes and I never saw her again. A male manager strolled buy and I explained I wanted to buy an Ipod and he said he had to find someone to go and get the key. I told him someone went about 30 minutes ago to get the key and has not returned. The manager could not help and but this time I was gettin very frustraed and asked to speak to another manager and was told the onlt other was in the garden deptartment and I would have to wait. About 10 minutes an older female came and I tried to explain that I wanted to but an ipod and this is my second trip to the store to make my purchase and no one will wait on me.
She was very rude and said they were busy, although there was not anyone in line or in the department to buy an Ipod. In frustration, I went to Target. I was immediately assisted with friendliness and kindness and the store had many customers in the department I was in. The employees did not seem irrated that they were busy and I made my purchase. I was also surprised that I got a free $50.00 gift card for making the purchase at Target. The employees were so nice and friendly and made my shopping an enjoyable experience. I definetely will take my money to Target. Apparently Walmart does not value customer service nor orient the employees how to wait on the customers. I am very disappointed in Walmart.
The Pharmacy in Amherst Virginia has very poor customer service. I went to have a prescription filled yesterday and they said it would be 15 minutes. I needed to get back home to take care of a couple of things but chose to stay and wait since it wouldn't take very long. I went back up after the alotted time and they said, well we had to order it, we can give you a partial tonight or you can pick it up tomorrow after noon. I said I will just pick it up tomorrow since I needed to leave. I went back today and they said they had to order it from warehouse so it would be a two day delivery but they could give me a partial or I could come back tomorrow. I said, give me the partial. I had to stand in line for 20 min to get my partial after waiting the alotted time rather than them calling me up and giving me the partial. I have also recently had a prescription filled that had the option of one month or three and I got one month since they did not have enough in stock an when I went back they said they could not fill it since I got a 3 month supply already but I had not so they had to drop the prescription as if it were a new one into the system so that insurance would ok it for me to have the prescription again. That is insurance fraud no matter how you put it!!!! I started going to Walmart for my prescriptions due to the increased cost at CVS but the lack of hassle and the professionalism they have is worth the added expense and I am now considering going back to CVS. I have worked as a pharmacy tech and have been in medicine for 11 years. I am now a nurse, so I am not new to how things should be professionally handled. This is definitely not professional. Even when discussing the issues with the pharmacist, rather than come around from the counter and speak to me he spoke to me from behind the counter that was 2 counters back. I could barely hear him and it was actually a violation of my HIPAA rights, so there needs to be some serious changes in the pharmacy in Amherst Virginia's Walmart. They also need to utilize some type of paging system or some way to notify people while they are shopping of issues that have arised because this is not the first time I have spent a great amount of time in the store just waiting on a prescription just to find out they didn't do anything with it.
The Walmart center in Murray KY is a disappointing location. My family shops there at least once a week and it is never properly stocked with products. What is the purpose of putting 2 canisters of one brand of formula on the shelf? They never seem to have what I need for my daughter. The associates seem bothered when asking them for help. With the condition of the store I'm not sure why you have them working there at all. We purchased a sandwich from the deli yesterday and it was definitely not worth the money. Overall this store is an embarrassment and something needs to be done.
I appreciate the door buster sales at different times of the day because I had to work all night. I was however able to get to my nearest Walmart for the 5am doorbuster sale. I arrived at the store at 4am and was told that the 50" TV I was shopping for was already sold out. I was quite surprised, as the sale did not start until 5am. I have been Black Friday shopping for many years and understand the waiting lines and the first come first serve format, BUT, I was told that these TVs were already sold the day before! The store handed out tickets for this item the day prior, which I find very unfair. If a sale starts at 5am tickets should not be given out until 5am, PERIOD! I was very disappointed with this set up and will not be shopping WalMart next year on Black Friday, in fact I will not be shopping at any store that opens on Thursday before midnight! My nearest Walmart is in New London, WI 54961.
I took my daughter to get her prescriptions she is visually impaired and can not drive. I saw several displays that were marked 50% off and I saw a couple different perfume bottles there next to the other perfume bottles so i decided to purchases them. When we arrive at the counter of course they didn't ring up 50% off that is the stores biggest problem things never ring up the price it is marked.
The cashier called someone we waited awhile then she just said did you check with jewelry. The cashier then said with a line full of people I might add It doesn't look like valentines stuff to me. So embarrassed mad and humiliated I told her to keep them. Try calling a manager was on hold for 30 minutes just to say she was sorry and she should have over rid the price.
I then filed a complaint on line and a what i assume is a manager he said his name was Russ. Have made several attempts at reaching him but He is either gone or can,t be reached. He left a message I assumed he was concerned about the treatment his customers receive but it appears not to be the case. Walmart wasn't like that when Sam was around.
I was in the Walmart location in Beamount Texas toady shopping for two book shelves, the store only had one on the shelf. So ask walk around the store until I could find someone to help me with this. One employee scan the product and said that were no book shelves in backroom but he had four on hand.
However he never ask me do I want him to look for them so he walked off, after him I saw another employee that I ask for help she said it depended on what I needed very rude. She didn't even try to help so I bought the one book shelf and some other items, and did the cashier didn't even acknowledged me before or after my transaction at her cash register.
This is not the first time I have bad service in this walmart, but today the employee that I came across was not helpful at all. I am never going back into walmart again. I know I am just one customer that can't make no difference in the service but I will tell all my friend to no shop in no Walmart because they want your money so they can treat like crap.
I went into Walmart to kill some time and naturally i was hungry so i picked up some wedges and popcorn shrimp (which i paid for) and got some movies. Well, there was some movies i couldn't pay for so i put them to the side wile i continued my purchase. (was at self checkout) paid for all the things in my buggy , the clerk that watches over that section was looking over me like a hawk for no reason he then started to take things from my basket and putting them where i was putting the stuff i didn't pay for and going through it and when he got to the stuff i didn't pay for he got all but hert and said why are you shoplifting and im just standing there like are you for real. well after going through my stuff for the 10th time i was let go. I lost merchandise greater than 30$ because he wouldn't let me have them claiming they were not paid for. Walmart just does not care what so ever. I still have not seen that 30$ or the stuff i paid for. PS sorry for not putting periods in there sometimes still pretty mad.
I purchase your Walmart Family Mobile Plan cell phone service, my sons phone would not turn back on would shut off by it's self we were able to exchange it for another cell phone than 2 weeks later started having problems with the phone, we could not exchange it had to call the Walmart Family Mobile Plan cell phone service they said they would mail me out a box so i could return it and get my money back on a Walmart gift card, well it has been over a year and still no box to return the cell phone and no refund, i have called many times ,the people on the other end do not under stand English i keep getting all kinds of excuses . Some one needs to get there finger out of there ass as well have people talk good English. whats the matter no one has any one that speaks English, your a business you need to have people that can speak good English. It's pretty bad when you have to keep asking them to repeat them self's because you can not under stand them.
My husband and I shop at least 3 to 4 times weekly at Walmart on West Main in Tupelo, Store #931. We have been treated rudely before by people at the check out registers, but have never said anything, but today I decided I am tired of it. If I am going to spend as much money as I (we) do with Walmart, then I want my checkout clerk to be somewhat cordial. Yesterday, I was at check out #12, clerk was Mary Osborne. She would not look at me, did not speak to me other than to say thank you. I went to get my one bag of items and it was not there. She had spun it around to her side and started checking out the next person in line - one bag in front of mine.
When I asked where my bag was, she acted as if it made her mad, and she spun the bag holder back around looking agitated without saying a word. Ms. Mary is a black lady and I am white. I watched her with the next lady, who was black, and she had a totally different attitude with her. The way she acted with me was discrimination. I try not to judge people and I try to treat everyone the same. It takes less effort to be nice than it does to be rude. People of any color working in a public place should not have an attitude as she did. I will make sure I never go to her register again.
Thank you for your time in reading my complaint.
I have severe Arthritis and Degenerative Disc Decease. I walk with a cane. I can't walk very far. So if I want to go to Walmart I can hardly ever find a handicapped parking spot due to lazy people with no handicapped placard or tag using the parking spots. This makes it necessary for me to walk what is for me a long distance before I even get in the store. When I get inside it is not unusual for me to find the scooters are either not charged up or they are being used by people who don't need them. Young people and teenagers riding them for fun are not uncommon. It angers me to see an elderly or handicapped person trying to get around Walmart with a walker or cane. How do you think that makes Walmart look? Your store seems to not care at all about the handicapped, and make no effort to keep the teenagers off the scooters or enforce the handicapped parking. The scooters are left wherever they are when the batteries die or the joy riders leave. I try to avoid shopping there for these reasons. I did go there with my wife a few days ago, and had to go back to the car and wait because I couldn't walk any more. Your people don't care.
I am a very loyal customer and visit my Walmart store a least 2 times a week if not more. This past Sat. I went to return 3 items which didn't fit the person at the service desk was very rude to me. When I went to the desk she said are you returning all this stuff I told her I only had 3 items and had the receipt for the items through the whole process she just kept making huffing sounds and seemed liked she didn't wanted to.
2/8/15 I shopped at Walmart on Rainbow & spring mt Las Vegas Nv. It took 45 mins. to check out because there were first 2 reg. open then as cust. complained they opened a 3rd. there were 50 people on line complaining. I asked to speak to a mgr and waited 20 mins before giving up. there were 15 items I attempted to buy but they were not priced. I needed help finding an item and asked 2 employees for help and they both told me the wrong dept and would not find out where it was located when I asked them to. The store was a mess, out of many items, Looked like the store was going out of business.I asked for a rain check for the item I came there for and was told you don't offer them. Many of us have said the same complaints in different stores so it's obvious a store policy to disrespect and disappoint paying customers. We were purchasing a few thousand a week between business, our rescue and personal shopping, but we are now boycotting all Walmarts. this has happened too often to waste our time patronizing a company that doesn't seem to want our business. We have posted this on facebook asking that people shop where we're wanted & respected.
We visited the Walmart in Athens Al. on 02/07/2015 at 10 pm. When we finished our shopping and started to check out, there was only one cashier open. The line was from register #17 almost to the front door coming into the grocery side. After standing in line for 20 minutes, my husband started going around the store to see if any other employees could come to check outs. He spoke to two different associates, and finally after another 15 minutes the night manager finally came to open a register. It took us a total of 40 minutes to get checked out. And at the same store the week before, I stopped in to grab a few items before going to work and many associates were stocking shelves. I waited at the soup section, trying to get a pack of Lipton soup mix. I stood there for two minutes, and the person stocking never moved or asked me if she could get something for me. I finally pushed my way in front of her to get what I needed and left. We support our local Walmart, but it's getting very frustrating with their behavior.
I was at the Hallandale Beach, Florida Wal-Mart, they refused to honor competitors buy one get one free. Went late so we wouldn't hold up lines and cashier was upset they had to put everything back. She did forget one item and had to get manager approval to refund my money and she tried to blow me off until the cashier told her I was right behind her and then waited on another person before refunding my money! I was very disappointed in my service today (02/06/15) and now see why people pay higher prices, BETTER CUSTOMER SERVICE!
I shopped in the Asda store in Leigh Lancashire UK today. I used to self service checkout and had no problems until the machine said my card was declined. That was only the beginning. One of the checkout operators who was manning quite of few of the self service checkouts came to see what the problem was she asked me to go through the procedure again, the card machine again declined my card. I was aware at that time that the checkouts on either side the customers were experiencing the same problem. The checkout operator then said in a very loud voice that there was nothing wrong with the card machine the problem was that the bank had declined my card, I said that I did not believe this to be the case as there was nothing wrong with the account. She suggested that I use another card, this I did and this was accepted.
Another customer was passing and said that the machines were not accepting any Halifax cards so she was going to the cash machine outside. I said that my card was a Santander and it had declined that card. The customers on either side again were complaining that their cards were being declined also. I approached the checkout operator and asked her to apologise for embarrassing me and accusing me of having no money in the account, she refused to apologise and again said that there wasn't a problem with the card machines. My son and his wife were then at the next checkout and again her card was declined. Again I asked the operator to apologise, she said she had done nothing wrong and therefore would not apologise. I again pointed out that at least half a dozen other customers were complaining that there cards were being declined so there was obviously something wrong with the machines.
She then said that I was embarrassing and walked off. I then asked for a Manager and again she walked away. I approached another operator and said that I wanted a Manager now. I then went to the customer service desk to complain. The lady there said that she had been sent for to deal with the problem. She wrote down a report of what had happened and said that it would be dealt with. I informed her that I wanted to be telephoned to tell me what would happen and that I expected it to be dealt with swiftly, if I didn't hear from Asda that this was the case and that I would be apologised to be the operator I would not shop in Asda again. This happened at 3.30pm today and it is now 9pm and I have heard nothing. I will leave it until tomorrow but if nothing happens then I will go online to publicise the problem.
My family made a wire transfer through a Spokane WA Walmart location, received the receipt for the transaction and left the store. I went to the Colton, CA store only to find out the service was down. I contacted the next closest store; Redlands, CA which was operating and open for another hour. I arrived with 45 minutes to spare, filled out what I thought was the appropriate forms. I was corrected and told to use the receiving money gram form. The clerk could not find the transfer for approx. 10 min. Finally located, 'Nike' couldn't complete the transaction and showed me the screen, which indicated a code: 97? I asked what it meant? Didn't know, how do I find out? Call the # on the form I gave him. after another 30min. I was informed this was not the appropriate number. Turns out the my sender contacted the Walmart where she sent it, it was due to not being able to verify my first name? By this time still standing at the counter, and being totally ignored by the service desk, I was standing directly in front of 5 different employees whom didn't know how nor really were to concerned about my issue.
And now the service shut down because its now 10:00pm. I was furious because first of all 45mins is entirely to long to wait for something so minor and then be told that they could not help me complete the transaction. My legal first name of 45 yrs. is J', just the letter, which is clearly stated on my social and DL, which I also gave to the clerk 'Nike', also the sender gave to the customer service in WA whom never indicated an issue but gave a receipt. Why did the CS employee not know nor did the Managers know what code 97 meant. You do these transfers thousands of time daily, I find the service in Redlands, CA was extremely inadequate, untrained, impolite. Yes I was angry, so angry in fact I was cussing making a screen in the store. I was corrected and refrained. I want all charges refunded for the transfer on both ends, specifically the employees whom were working the customer service desk need further training and to be written up.
Nike was actually passed on to me by another associate whom didn't have time to help me, I was the only other customer at that moment! She only added to my anger by snap comments and poor customer service relations. I was always taught that the customer is always right or at least should be considered until otherwise properly informed. This whole situation was bad, it was an emergency to get medication. Fortunately nothing was life threatening. I do business with Walmart most often almost daily and have a high regard for your stores. This was and is unacceptable, please review the video and take appropriate actions to resolve these issues. Personally, I think not only refunds for all fees on both ends need refunding but gift cards of some sort for the inconveniences that took place.
I recently purchased a, "Ninja Supra Kitchen System 1200 watt", Ninja System. at Richmond, Kentucky Walmart. I was so excited to get it home and try it out, only to find all the pieces had been thrown in the box, nothing was placed where it should be, nothing was in plastic, the main part had fingerprints all over it, like it had been used, there were no paperwork, instructions, or whatever was suppose to be in the box, so I had no clue as to how to use it, I am so upset, I did not open the box because I do not open products until I get home, If I had, it would have saved me a 2 hour trip back to Walmart, I am 2 hours from a Walmart, so its going to cost me extra gas back there to return it, when did walmart start sticking returns back on the shelf, with the expensive products like this one just thrown back in the box, and everything missing, I expect when I have to pay for an item like this one, to be unopened and new with everything in the box ! with fingerprints all over it, someone had been handling it, god knows who, I'm sorry, I never complain like this, but I am so upset I purchased this in the shape it is in, I feel like something should be done, I think me gas should be paid for, because this is not my fault the product is used and messed with by probally another customer, the product is nasty with prints.
I'm upset due to the fact that I was without my phone, after sending in for replacement. I sent phone to product care on 12/6/14. Did not receive a replacement back until 12/24/14, but was charged for the whole month of Dec. 2014. I have called, texted several dept. Sent phone for replacement on 12/6/2014. Did not receive replacement phone back until 12/24/14. Charged for complete month of Dec. 2014. I was told by several Walmart depts. to contact: (i.e. Walmart customer relations, three times, spoke to 611 customer service yesterday). I was then told to contact the email address creditrequest@myfamilymobile.com. I was also, told it would take 5 days for response. Service would not be interrupted.
Not well stocked. Don,t they have away to keep up with inventory? Store is dirty. Displays are large and congest aisles. Check out usually long. Compared to other Walmarts, It seems the managers are poor. Maybe the managers need to go a store like Tell City or Bloomington to see how to keep the store going.. I am sure Walmart wants to improve so some motivation needs to start in Bedford store and goal of excellence fostered.
I was very upset by an employee who worked at Walmart. When asking for help one of the employees named Billy was very rude to me. I asked him for help and he would just glare at me and grunt it’s in that direction. I felt very uncomfortable around him. he gave me a very threatening feeling and I will never go back to that Walmart again. I had my 2 year old with me at the time and she became very upset when he raised his voice to me for no reason. I have never felt this way anywhere and I was so upset I left that Walmart without buying anything. I felt like he was racist towards my color. When I turned away from him I heard him say nigger. I have never felt this discriminated in my entire life. I didn’t even ask to speak to a manager to complain I was that troubled and just wanted to leave. But I believe I heard his last name from one of the other employees. It was Ludloew . As long as this individual works here I will never return. This employee was very nasty and rude and needs to be fired.
I am writing this complaint to warn other potential Walmart customers that when you buy something online from them that you are taking a risk because it’s difficult to contact them, and they claim its not their problem but mine. I received a CAP Barbell Bench from Walmart and was totally surprise by the condition of the box that was delivered to my home, and due to the condition I refuse to even try putting the damaged bench together. The box has been ripped open, huge holes on both sides with pieces of the bench sticking out, and taped very badly. I complained to FedEx about the condition of the box due to their handling, that they did not knock to let me know the box had arrived, and they left the 149lb package nowhere near my front door. They probably did not want me to see the condition of the box while they were present.
I talked to a guy in the claims dept. at FedEx who basically told me that Walmart would clean up their delivery mess because they have a contract, and that they do not care how they handle Walmart shipments. I wanted to file a complaint but the claims guy hung up on me. I did call back and emailed a complaint to FedEx. Walmart will take the bench back for a full refund but I will have to wait 2 to 3 weeks to get my money back on my credit card or get another one. They can ship to me in 2 days but they need 2 to 3 weeks to return a shipped damage item. I also can return the 149lb box to the store but I will have to spend my own money on gas, pay someone to help me lift the box in and out of truck ( I am a 51 year old female), and then spend my time in their long and slow return line.
I did nothing wrong but put my faith and cash in Walmart even after reading about other customers who had the same problems. They have proved to me that they do not care about their customers because they made their mess my responsibility. Why should they care about me, one customer who contributes to the millions of dollars the make every day. I stopped shopping at their stores 2 years ago due to poor customer service and now I will never buy anything them again online due to bad customer service. Amazon will get my future orders!
Before Thanksgiving I went to the Pharmacy at the Walmart in Huber Heights and asked if they could still order from Pure Health a dietary supplement called Pycnogenol The Pharmist on duty that day said to give her my name and phone number and she would check for me. After Christmas I went back to the Pharmacy to see if they had found out anything and nobody knew anything about my request and the female pharamist that took my information left the counter when she saw me and didnt return. Now today I went back in to see if anything had been done about my request and was told these werent available anymore it was only a one time thing Which I find funny since the Walmart in Sparta Tn says they stock it alll the time So I guess my question is is it company policy to sell to one of your stores and refuse to sell to another store. I use this supplement to make my psorasis go away and now I am being told it isnt available at the Walmart in Huber Heights. I believe the pharmist just didnt want to check on this for me and was trying to cover herself. If you could give me any information on this problem I would appreciate it. I live on a fixed income and cant afford to drive 6 hrs away to get this supplement.
I stopped my service with Walmart family mobile on Dec 14 2014. I am still being charged a monthly fee. What is going on here. I no longer have service with you or t-mobile and you are still charging me a monthly service charge. I am more than happy to pay the service for Nov 4th to Dec 4th 2014, and what ever the charge is up to Dec 14 when i stopped service and had my number ported to verison. I will not pay a dime past that date. I called family mobile on the 15th of Dec and cancelled service. So what is the issue with you. If this is not resolved i will seek legal counsel and we will take things from there. Please advise me of the amount owed so we may settle this before is goes any further.
walmart fired un fairly a worker that was devoted to walmart in Warsaw mo another worker lie got the faithful worker fired she been trying to get her fired for months because she didnt like her the worker that got fired because she asked the other co-worker if she could put back to carts into the freezer an she said yes an didnt an the faithful worker got fried because of the other worker didnt put the stuff back not fair or right the worker there worked over four years this will be a law suite unjustafided firing of a faithful worker. thats always try to go by the walmart hand book,this will be on the news to show how walmart treat there workers unfairly an not justafied . i have shoped at walmart in warsaw mo four over 26 years this is an outrage how walmart treat there workers
Dear Sir/ Madam, My name is Ibrahima Bah ,my account number 939552346 I am writing in regard to the current charges to my Family mobile account in the amount $84.79 , even though I had no service in the past several months (as I was out of the country) nor was I aware that I was under the impression this was a prepaid service . After speaking to one of your customer representative who finally explained to me that even though there were no service I was still incurring charges as the line was never "formally canceled" even though there were no contract and this was under my impression a fee for service I.E. a Prepaid account. In brief , I am kindly requesting a credit in order to bring my account out and delinquency . Your attention to this matter would be greatly appreciated.
A supervisor name sunny on 01/19/2015 @ 12:4pm noon time while I as picking up item @ site to store, behaved very rudely & unprofessional. First did not have I.D. Badge & when asked his name refuse to give the name & even told the associate Ashely ( young girl) that was trying to get my order , he comes in out of know where without introducing himself , just jumped into my conversation & said not to give me his name, & stated do u understand English. This person need to be written up for this & the record to stay in file for future reference . Please someone f/u. Thanks
I was shopping at the Walmart in Hamilton,we picked out some paint,we could not get anyone to help us I walked to the sporting goods dept and asked the employee to call for someone to help us,we waited 10min.no help came,I walked to customer service to get someone,it took about 30min to get the paint.You need more help in that store!!
Have feedback for Walmart?
Thanks for your feedback!
Sorry. Please try again later!