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Walgreens Ready Response

1.0
11 complaints

Address

Walgreen Co. 200 Wilmot Road , Deerfield, IL, 60015

Complaints

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Jenean ferraro

Oct 7, 2023
0

The last 2 times i called my walgreens i waited on the phone for 30 and 40 mins this time and hour amd 10 mins. I was told at 12:30 today my meds would be done shortly. I called because i did not get a text.

Waited 1 hour and 10 mins and i was first for holding. I finally got my meds at 7:30 pm.. i was told they were all there except for one that wasnt ready to be filled yet. So i get home i dont have my zoloft. He said was ready.

Guess what i cajt wait on hold for ever. This walgreens has hardly and workers this is not acceptable. I just got ky meds for itching all ovet my body. This is not acceptable. I used to love our walgreens.

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Samuel M Freedman

Nov 4, 2022
0

Walgreens 441/SR 7 Boca Raton FL is exceptionally poor in its customer service, professionalism, attitude, and care for clientele. I’m a physician in practice in Florida for 35 years. I’ve never experienced a more unprofessional, discourteous and noncaring staff in ANY pharmacy I’ve EVER dealt with! Appointments are not honored.

Behavior towards clients/patients is rude and dismissive and time is not honored at all. I’d be happy to list the full host of issues if contacted. Samuel Freedman MD Cell 954-562-5515

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Beverly

Oct 17, 2022
0

The Walgreens store #19129 the Pharmacist is very very rude. Today is She told my Mother on Friday she couldn’t get her medication. To return on Sunday and she would fill it. Went back today which is 10-16-22 Sunday and the Pharmacist still wouldn’t give her the medication.

The Store manager called my Mother back and said, they couldn’t fill the prescription. Maybe Monday they can fill it. This is ridiculous. The pharmacist needs to go. She is rude and very nasty. We will be moving all our Mother prescriptions some where else for better treatment.

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BriAnne Barnett

Oct 3, 2022
0

m. m. it's getting ridiculous when you're a single parent trying to get things for a sick child closest store to come to and you guys never are open what's the use of having the store even open at all if you can't find anybody to either run the store or employees to do their job that they get paid to do in the parking lot shows there are employee cars when you've lived here for so

long and you know what cars belong to what employees you guys are paying people to work but they are doing nothing especially in the middle of the night when everybody sleep you come up there to get the things that you need because that's the only time you have when you work two jobs being a single parent this is crazy ridiculous I'm not usually the one to complain but this is out of control when I'm trying to…

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Sharon Potusky

Jun 30, 2022
0

I purchased a bottle of vitamins took one it made me ill tried to return and was refused i now would like to return to the manufacturer

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Carla Martin

Jun 10, 2022
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We had an emergency trip for my husband’s mom and had to leave in May 24th my Dr gave me a new script for the medication that controls my seizures to be filled the morning of the 24 before we left. I called the pharmacy 2 days prior to make sure it would be ready.

When we went to pick it up the pharmacist would not release my medication. I argued with her and told her of my situation and that I had spoken to a staff member of hers and was assured it would be ready by 10:30 at the latest.

She was mean and very rude. So when we got to New Mexico I had to go to urgent care to get enough medication to get me home. It cost us soooo much money. My neighbor wet to get my medication so I’d have it when we returned home.

She charged my neighbor 50 dollars ( usually it costs us about 12 dollars…

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Cecilia Polston

Mar 20, 2022
0

If a Walgreens is supposed to be closed shouldn't they notify the people that need the medication that they're going to be closed or some kind of notification there are people that have their medication that gives them seizures if they don't have it now isn't it their job to get a hold of everybody or at least try to according to them they haven't been open in 2 days what kind of pharmacy is this run by Walgreens and

the management is very rude racial his name is Don the manager who is racist and everybody covers for everybody otherwise like he said to them if you say anything I'll fire you this is wrong so what kind of store are they running because they should get a note out or something that they don't have a prescriptions and their stores are closed and then the manager Don very rude…

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Judy Scarpella

Nov 12, 2021
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Not sufficient merchandise in store. Sent complaint letter to corporate yesterday.

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Dorothy Murray

Mar 20, 2021
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The Walgreens pharmacy department , I e never had an issue filling medicine usually I could get it filled within 3 days of due date . Today not only could I get it filled , the date in bottle is 22nd but they told me I couldn’t get it filled until the 24th because that’s when I picked it up last time. When did that start?

I’ve been a customer and my entire family go to Walgreens but lately the service has been crap. My kids worked there and I’ve been a customer over 40 yrs when it was Happy Harry’s and the worse thing Alan ever did was sell.

Why has the pharmacy been so difficult? My number is +13023793905 please someone get back to me. Thank you for listening I’m so frustrated with this store.

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fred j ashmore

Aug 11, 2020
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I am getting robo calls form you reminding me i have prescriptions that are ready for refill but i have none. My bottles say no refills without Dr approval. I have appointment for the 19th at which time they will send in infor for scripts. Please reprogram the robot to not call untill after the refilll date.

Fred

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Marie Ryan

Aug 10, 2020
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My son takes Concerta 27 mg er. He leaves for college out of state in 2 days. I confirmed with his pediatrician several weeks ago that his prescription is due for refill on Aug 10th. I also called Walgreens store #4729 last week and they confirmed they had his prescription on file and it would be filled on 8/10.

I expressed the critical timeliness of picking it up on 8/10. I did not want to run into any problems with his medication before he leaves. On 8/10, I received an automated phone call and text from Walgreens that his prescription is delayed.

I called store #4729 to check the status. I asked why it was delayed, since I had spoken to someone last week to confirm it would be ready. The person on the line said they don't look ahead to ensure next day's prescriptions are available.…

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Maryann Peters

Aug 2, 2020
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My husband and daughter went to your Hanover Park, IL location yesterday in the pharmacy area. When it was there turn, my hisband gave them the information on what prescriptions he was picking up . While the technician was ringing up their order she forgot to acknowledge if the prescriptions were right, what the charges on each was correct, and most of all ringing up the coupon that was for one over the counter medicine.

My husband felt like he was being rushed, he also really felt that all this technician was about the paying for the medicine and going on to the next customer. The technician failed at the point is all charges were right .

the technician should have asked the following: Are the prices and medicine right and for my daughter's wasn't . If this how this store treats their…

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Dawn Childress

Nov 18, 2019
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Order #16821301321408 was to be picked up at Walgreens 13826 in Elmwood Park, IL. 49 on 10/22/19. The Manager Renee, came to the check out, they explained they could not find my order. Without looking herself this Manager Renee approaches me and says "well we don't have your order", "this happens all the time, it probably went to another location".

" Even after I explained I received email that order was ready for pickup 11/1/19. figure it out. No further assistance, no apology for my time and frustration with this matter (I always order my photobooks from the Walgreens site).

The way I was treated was totally inappropriate, especially since this order was already pre-paid for and waiting for delivery. 49. And I had to endure your unprofessional, inappropriate management at the Elmwood…

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Larry Bunkelman

Apr 2, 2019
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Your pharmacy at 8591 se 165th mulberry Lane the villages is the worst customer service ever. They don’t answer the phone. They take forever to fill prescriptions, and they are not customer oriented. I will never shop at a Walgreens again because of this.

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Thomas McCollough

Nov 5, 2018
0

You send me notifications text/email that prescription is ready for pickup. Drive to location to Pu next day and I’m told “too early”, to come back 7 days later? To early to Pu? You filled it and you’re policy is to restock after a week?

You consistently screw me out of 2 refill prescriptions every 6 months. Not to mention your prices.