Vizio logo

Vizio

1.5
30 complaints

Address

39 Tesla, Irvine, CA, 92618

Complaints

Vizio logo

Anonymous

Feb 16, 2015

I bought a a 26" Vizio tv with a 3 yr svc plan from a walmart store back in october of 2012 and just in the last month there is a crack in the screen. when i tried calling the walmart where i bought it from they said that they can't do anything about it even though i have the receipt. i also called the number that's in the pamphlet that i received at the time of purchase. the manufacture gave me a number for repairs and those people said they can't help me as well. the manager at the wal-mart where the tv was purchased at said either put it on ebay or craigslist to sell it. in the pamphlet it doesn't say anything about tv's. i am now stuck with a 26' tv paperweight til i can get it fixed or sell it.

Vizio logo

Anonymous

Jul 27, 2011

Have had my vizio since Nov.

In April it broke down.

Wouldn’t turn on or do a darn thing.

Now it doesn’t have any sound on my directv.

They said I couldn’t have a repair man come out till I had directv look at it.

They just came out today.

Its not directv.

So I called Vizio.

They wanted me to see if the dvd or vcr is working.

I told them no because the directv man had checked.

He said the problem was with the tv.

He ended up hooking it to av to make it work, but with no hd.

Local channels are fine.

The Vizio person told me to have a neighbor or friend come over and look at it.

Isn’t the tv under warrenty for a year?

I also signed up for 2 more years.

I ended up hanging up on him.

Cooled down and called back.

This time I got a lady.

Went thru the whole story again.

I’m…

Vizio logo

Anonymous

Apr 30, 2011

My name is joann i am very disapointed in your products my son bought a very large vizio tv a few years back pain alot of money for this vizio he sent it off to be fixed at his own cost it would be more to fix it than to get another one.

So he did get another one and no it was not a vizio.

Then a week ago my 32 inch also quit which was strange to say the least so now i am saving for a new one it will not be a vizio either such a bummer just thought someone should know, Joann.

Vizio logo

Anonymous

Jan 28, 2011

Purchased a Vizio 37″ LED 1080P TV.

Set took too long recognize any video signal when changing channels and would mysteriously reboot on its own randomly.

Tech Support of no value asked to speak to a supervisor twice.

Told they would call back.

After 3 weeks still no call.

Wrote to VP of Operations.

He did not respond nor did he have a supervisor respond..

Friend had same TV with same prob.

Finally returned to store and purchased a Samsung which performs flawlessly.

I would never purchase another Vizio.

Vizio logo

Anonymous

Oct 5, 2010

I purchased a Vizio LCD TV in 2008.

There are abnormal patterns on the TV and then it goes fuzzy and then eventually goes to black in a matter of 1-2 minutes.

You have to turn off the TV and then turn it back on in order to get the picture.

I paid $950 for the television and it was defective within 2 years.

That is completely unacceptable based on the statements that are listed on Vizio’s website.

The cable company has made 5 visits to my house over the past 6 months and they have assured me that the problem is not with the connection or the cable lines.

Based on this experience, I will never purchase a product from Vizio again.

PreviousPage 2 of 2