United Airlines

My husband and I were returning from The Cayman Islands on Saturday Oct.

20,2018 on United flight 1497.

We had handicap accommodations in place going and coming back on this trip.

Before going to the airport we called and confirmed that the accommodations were still in place and assured that my husband would be taken care of.

Upon arrival no one would help us and were told they could not locate a wheelchair.

This proceeded for 25 minutes.

Finally, a representative from American airlines provided us with a wheelchair and helped us as best she could.

A longer wait continued before a United representative finally came to our aid.

We finally proceeded to our departure gate.

We waited there and no help again when trying to board the flight.

I finally pushed him to the gate entrance…

To whom it may concern: Reference ID # 15201214 Passengers: Brian Crawford-Greene and Elizabeth Selfridge.

Member #s AW842213 and AT552855 Confirmation # E3EBR6 Portland Maine to Vancouver BC Date: 14th September Flight: UA1668 ETD: 0720 Telephone # 2078373734 or 2073545238 Email: gdim8@hotmail.com I have not had any reply to my phone calls to 877-624-2660 and therefore assume you are not going to be in touch.

I have never been treated in this way in all the flying I have done.

I begin with our cab that we rode for 1.

45 mins.

Yes the extra 15 mins put us at the airport a shade under 06:30.

I immediately grabbed the bags while my partner paid for the ride and hobbled over to join me at the counter.

We are both in our mid 70s.

As I arrived I did not see anyone at the counter and…

To whom it may concern, I was due to travel on September 29 at 6:46Am on flight 759.

On the 28 the day before I pull my back out.

I was admitted in the hospital.for that reason I was not able to get on the plane along with my wife.

I submit my hospital paper in hopes that I may use those tickets to travel at a later day with United.

Thank you in advance for your understanding your loyal customer Janet Caballero

I filed a complaint over 2 weeks ago and have heard nothing. can you get back to me about the problems I had getting to Oregon from Calif.

My phone number is 408=806-5548 Thank you.

Pauline Coleman

flight 2342 late because wouldn't let land cicleled Newark NJ 5 times 31 min late then flight 4112 to buffalo left 15 min early leaving my son not getting to buffalo till after 10:30 and his ride waiting after a hourin a half drive to air port not happy with this ty

Contratamos boletos bajo codigo T837UU , en vuelo 47 y 1902 del 20agosto fueron cancelados sin aviso al cliente, causó graves problemas fisicos y laborales siendo asignado en ruta larga: Francfort-San Francisco Ca -Houston-Guatemala, solicitamos una compensación acorde al daño causado.

Además en el vuelo de ida,no.

102 del 27 de agosto, Houston-Munich, tuvimos demora de mas de 6 horas y pérdida de equipaje,por 3 días, causando gastos adicionales de tipo personal.

Este otro daño se suma al ya relacionado que también debe compensarse esperando respuesta a esta queja a la brevedad.

Atentamente.

Lost and Delayed luggage .

Flight Confirmation # FKCNW1 Luggage did not arrive in San Francisco at 1:01AM on Aug.

1st.

We were told it would arrive on the next flight around 9AM.

We did not receive any updates until 1:27 PM that luggage was enroute.

Called driver who was extremely rude.

Would not tell us when he would deliver our luggage.

He happened to live in the area we were staying in so he dropped off our luggage last at 10:24PM.

There were no updates at all throughout the day.

The number I called was automated and stated the "bags had arrived".

This message was repeated all day long.

No other information was given.

We were initially informed that luggage is delivered between 4-6 hours after it lands at the airport.

10:24PM does not fall into that time frame.

We spent…

HI I had a very very bad experience with your airline/staff I departed from lax 7/31/18 to cancun and back 8/7/18, which turned out to be a worst airline experience for me and my family. first of all you always double book which is VERY noticable and an extra 1/2 hour is added to the flight so you can find your customers seats.

My story is much worst.

on our flight back they kept changing Gates and after 40 minutes of running around finally got to c24 to depart from cancun.

As we were about to get on the airline, your staff LISSET BIKOUSEH?? (not clear about the last name, she kept hidding her name, I have her photo) told me I am missing an immigration paper and I couldn't board.

I told her I had my purse stolen at the hotel and the paper was probebly in there.

I asked her many times…

I fly United often, and recently booked a roundtrip ticket [CONFIRMATION #: LDZT5F $385.

60] from SMF to ABQ for a meeting on 30 August.

The flight from SMF to DEN was late, so I would miss my connection flight from DEN on to ABQ.

No additional flights were available at all, so I had to book with another airlines [ which cost me $448.

80].

I was refunded the original $385.

60 for roundtrip flights by United.

However, the agent at SMF ALSO cancelled my 2 August return trip tickets from ABQ back to SMF.

So I had to buy two more United tickets to get home [$50 + $448.

80].

United's errors cost me a total $947.

60, an additional $562.

00 from my original $385.

60.

I feel entitled to a refund of $562.

00 from United since it was United's mistakes/errors, not my own.

Even a…

my wife and I travelled from Dublin airport Ireland on August 1st to Chicago ohare international airport flight UA 153, was so crammed In our seats could hardly move our arms when it came time to eat .

After 2 hours or so in flight only 1 toilet was operating no explanation.my husband needs to frequent the bathroom.

We were like cattle in a pin im sorry to say it put a terrible taste in our mouths I dont think we will be flying United again I cant imagine how an airline can get away with such disregard to human beings its a disgrace that people have to put up with this Ive flown many airlines in my time but nothing as degrading as this Terence Shiel

FREE flights for illegals??????

ARE YOU F' ing kidding me????

HOW ABOUT FREE FLIGHTS FOR OUR VETERANS!!!!!!

On July 29, 2018, I was flying from Washington D.

C. to Denver with 11 other individuals.

Of those individuals I was responsible for 6, 2 adults and 4 children.

We also had a handicapped individual in our party.

First, flight UA2104 was delayed due to mechanical issues from being 3000lbs overweight, resulting in a 3 hour layover missing our connecting flight UA 781.

Then our flight UA1001 got delayed due to mechanical issues resulting in us missing our connecting flight UA 2368, resulting in us getting a flight unacceptable for our party.

We ended up driving the last 10 hours.

WE WERE LEAVING FROM PHILADELPHIA AIRPORT AT 630PM JULY24 GOING TO LAX WITH A STOP OVER IN SFO.

WE WERE SPOSED TO LAND IN SFO AT 930 AND LEAVE TO LAX AT 1015 AND HAVE A FREIND PICK US UP FROM THE AIRPORT AT 1200.

BUT TO OUR DISSAPOINTMENT THINGS WEREN'T AS PLANED.

OUR FLIGHT FROM PHILY WAS DELAYED 2 HOURS WITCH MENT THAT WE WERE MISSING OUR FLIGHT IN SFO!!

SO UNITED MADE OUR FLIGHT FROM SFO AT 600AM!!

SINCE THERE ARE NO FLIGHTS THAT LEAVE SFO FROM 1200AM-6AM WHEN WE LANDED IN SFO AT 12AM THE COSTEMER SERVICE COULDN'T GET US ANAY HOTEL FOR THE NIGHT SO WE HAD TO SLEEP IN THE AIRPORT OVER NIGHT!!

AND THIS WAS EXTREMLY STRESSFULL FOR ME AND WAS VERY AGGREVATING.

I AM VERY DISSAPOINTED WITH UNITED'S SEVICE AND WILLING TO HELP.

I AM EXPECTING TO GET A REFUND FROM THAT LONG AND…

Just had the worst service I have ever been given from Customer care @ UNITED AIRLINES.

They have proved to me that they DO NOT care about it's customers so I have been looking at all the pending flights and cancelling as much as I can without having to give them any more money then I went into my American Airlines account (the #1 Airline in the World) and found that the prices are cheaper than UNITED.

Win Win switch to American Airlines to get treat better AND save money..... bye bye UNITED

Please if anyone is booking flights with UNITED please also check the same flights on American Airlines..... :-)

I was scheduled to leave Fresno, CA on Flt 5942 at 3:55PM, July 17, 2018.

The plane was late arriving in Fresno, which made me late to Denver to catch Flt 5361 to Oklahoma City, OK, departing Den at 7:55PM.

I missed my connection and was re-booked on a flight to Houston, departing Denver at 10:25PM.

I arrived in Houston sometime after 2:00AM, and had to sleep in the Airport until the next morning which was very difficult because I'm a disabled veteran.

I was booked on flight 5444 to Oklahoma city, at 7:40AM July18, 2018.

I hadn't eaten anything all day and was not offered some kind of food or voucher for food.

I had expected to be home in Oklahoma City in a timely fashion so food would not have been a problem.

I noticed other people in Denver at United customer service receiving…

My confirmation number was A1DRYQ.

My flight on July 10th from LAX to EWR was diverted due to an engine failing.

We made an emergency landing in LAS where I was told that I would be going to ORD and then to my final destination which was DUB.

I was concerned about my bag that I had checked and after speaking with 2 customer service reps at United in LAS I found one who contacted the baggage supervisor in LAS who said he found my bag and would be putting it on the LAS flight to ORD/DUB instead of sending it on to EWR/DUB.

I was assured by the CS rep that this would be handled to my satisfaction.

In the meantime I had purchased a seat in Economy Plus awaiting an upgrade to Business class and this wasn't accomplished however I now had a seat in Econ Plus which was not my original seat…

I was scheduled to leave Fresno, CA, on Flt 5942 at 3:55PM, July 17, 2018. the plane was late arriving in Fresno, which made me late to Denver to catch Flt 5361 to Oklahoma City, OK, departing Den at 7:55PM.

I was re-booked on a flight to Houston departing Denver at 10:25 PM.

I arrived in Houston sometime after 2:00 AM, and had to sleep in the Airport until the next morning which was very difficult because I'm a disabled veteran.

I was booked on flight 5444 to Oklahoma City at 7:40 Am July 18, 2018.

I hadn't eaten anything all day and was not offered some kind of voucher for food.

I had expected to be at home in Oklahoma City in a timely fashion.

Food wouldn't have been a problem if I could have gotten home when I was suppose to.

Other people who were displaced on flights received…

I FLEW FROM ZURICH SWITZERLAND TO ORLANDO FLORIDA.

THE PLANE FROM ZURICH TO NEWARK WAS TWO HOURS LATE LEAVING ZURICH.

ON THE WAY WE HAD TO STOP AT A MILITARY BASE TO GET FUEL.

WHEN FINALLY GETTING TO NEWARK, I WAS TOLD THEY HAD NO FLIGHTS FOR TWO DAYS TO ORLANDO, FLORIDA.

I ENDED UP TAKING A FLIGHT THAT GOT ME INTO TAMPA, FLORIDA AT 3.

00 A.

M.

I HAD TO HAVE MY HUSBAND COME AND PICK ME UP IN TAMPA.

THAT WAS 83 MILES EACH WAY PLUS GAS AND THE INCONVENIENCE OF GOING FROM TAMPA, FLORIDA TO ORLANDO, FLORIDA.

DUE TO THESE ISSUES I FELL THAT UNITED AIRLINES NEEDS TO DO SOMETHING DO TO ALL THESE ISSUES I HAD WITH MY FLIGHT FROM ZURICH, SWITZERLAND TO ORLANDO, FLORIDA.

IF I AM NOT AROUND YOU HAVE MY PERMISSION TO DISCUSS THIS MATTER WITH MY HUSBAND LARRY COHEN.

LOOK FORWARD TO HEARING…

1/ TINH TRINH & NHUNG TRINH , We believed our confirmation # CSLTK6 / Tickets # 0162396130656 & 0162396130657 were the regular carry on luggage, when we check in at the ticket machine, the ticket did not come out unless we pay $100.

00 for two small luggage size 22-14-9 (round trip baggage fees receipt # 0162603381747 and 0162603876731) after pay the ticket come out.

On the tickets show BE-NO CARRY ON also no Gate and Seat number we had the hard time to find out the gate and at the gate we had to wait in the line to see the agent to get the Boarding Pass.

WE were very surprise because we did not know why ? (If we know this problem we put all the belonging in to one big bag and pay only $25.

00 plus free carry on luggage.

So please refund to us $100.

00 for baggage fees).

Thank you.…

On our second leg of a trip from Oslo, Norway, we flew a United Express flight from Newark to Jacksonville on July 12th.

The plane used was as bad a condition as I have ever seen.

Ceiling units were loose and about to fall.

The leather seats were coming loose from the frame.

The bathroom had electrical tape holding ceiling panels from falling on your head.

And worst of all, the brakes made a such a loud noise that I wondered if they would be functional for another trip.

Oscar should take a look first hand at the equipment and service he is providing his customers.

So far he does not have good track recond on what he is offering his customers.

I know Oscar is not a real operating man, but he should get out and see what is going on.

When given an option, I will not choose United.…

1/ TINH TRINH & NHUNG TRINH , We believed our confirmation # CSLTK6 / Tickets # 0162396130656 & 0162396130657 were the regular carry on luggage, when we check in at the ticket machine, the ticket did not come out unless we pay $100.

00 for two small luggage size 22-14-9 (round trip baggage fees receipt # 0162603381747 and 0162603876731) after pay the ticket come out.

On the tickets show BE-NO CARRY ON also no Gate and Seat number we had the hard time to find out the gate and at the gate we had to wait in the line to see the agent to get the Boarding Pass.

WE were very surprise because we did not know why ? (If we know this problem we put all the belonging in to one big bag and pay only $25.

00 plus free carry on luggage.

So please refund to us $100.

00 for baggage fees).

Thank you.…

My daughter was on the flight from Birmingham, Al to Las Vegas, NV with my parents.

The flight was delayed from 30 min to an overnight stay in Texas that Unites Airlines didn’t really want pay.

My mom had to still pay for the night of arrival in Las Vegas and they didn’t arrive until the following day which was May 28th.

My daughter flight confirmation number is MNZKZN

To whom it may concern: I feel that the proper people should be informed of the low quality the united airways representative are providing.

My name is Kassey Weaver.

I am a single mother who saved money for a year to go on vacation to Hawaii with my 19 month old daughter, and I am extremely unsatisfied with my experience.

I was scheduled to fly from South Bend, Indiana airport to Chicago O' Hare at 7:35am on June 30,2018.

I arrived in south bend two hours before my flight was scheduled to take off because it was my first time flying with my daughter.

We were Informed that they flight was going to be delayed by two hours. being that the flight was 55 mins long on top of a two hour delay, I was already going to my connecting flight from O'hare to Honolulu, Hawaii.

I was then informed…

The person at toll free number at Gurgaon should be indian who can understand English speaked by indian because my husband contact who was foreign lady who was unable to understand English and could not able to solve problems

On June 13, 2018 at apx.

12:40 P.

M.after just deplaning from flt.# UA-4927 at Providence, R.

I.

I fell while attempting to sit on a wheelchair just outside of the aircraft door.

I hit my head above my right eye causing a bruise and on my right side causing a break in rib #7.

My doctor told me it will be about eight (8) weeks for it to heal.

It is painful.

For more and complete details contact me at the above e-mail address or (916) 933-2751.

Al Freitag