TicketCity

I ordered Queen and Adam Lambert concert tickets in January to give to my husband for his birthday in March.

I did not receive the tickets on or before July 13.

I realized Friday that I still had not received the tickets.

This has NEVER happened through any other ticket agency I have used.

So yesterday I spent most of the day trying to get the tickets.

I emailed, I chatted on line, which by the way is absolutely useless.

They do not help at all.

When you call, you cannot talk to a live person unless you want to purchase tickets.

Yesterday and this morning was horrible and you have completely ruined our experience before we have even left.

We had parking reservations, that are paid for and also a hotel reservation that was paid for and too late to cancel.

One of your customer…

I purchased 4 tickets for the Mets wild card game at citi field.

I bought tickets for myself and my two grandchildren.

I thought this would be a night to remember.

When we had our tickets scanned we were told they were for the division series game two.

I have the cover letter that states confirmation for the wild card game.

I spoke with Shawn the supervisor and he could do nothing to get us into the game.

He stated it was a computer glitch and he would give me a refund and $100 dollar compensation.

If you could have seen the disappointment on my grandsons face.

Shawn stated that the tickets I purchased were going at a lot higher price.

So were they resold and I was not informed. $100 dollars pays for the parking gas I paid to get to the stadium.

I would expect this company to do…

Heard quite a bit about TicketCity leaving Super Bowl fans out to dry.

I think the big question of how I should feel about this depends on one key factor.

How much did the ticket brokers like TicketCity do to inform the buyers of the risks involved, since they were essentially speculating instead of selling a product they'd already taken possession of.

I do think it was lousy that the notice about the tickets being unavailable came so late, but how much information did these buyers have before traveling to Arizona?

Were they properly informed about the risks involved in buying tickets on spec like this?

If so, my sympathy only goes so far.

If the TicketCity ticket brokers are misleading their customers into believing that the tickets are a sure thing, then they should get sued and/or…