Sonic

I am at Sonic frequently especially for drinks. I drove through today and they were out of ice. This is not the first time. How does that happen? I decided to get my drink anyway and add ice when I got home.

I took my drink home and it was flat. Very disappointing.

We ordered from the Teasley Lane location in Corinth, TX and are extremely disappointed. We ordered two (2) double bacon cheeseburgers and received two single bacon cheeseburgers, yet charged for the price of two (2) doubles. Next, we ordered french fries and got tater tots.

No receipt with the order so we couldn't take it back. The order on the board said what we wanted, but we certainly didn't get what we were charged for. Highly dissatisfied and will not go back. We are now going to What A Burger from here on forward.

Ordered two BLT sandwich's and when I opened them up they had put one piece of bacon broke in half on them. If I wanted a lettuce and tomato sandwich I could have fixed that at home and saved the money.

Sonic should at least make it worth the money and it clearly wasn't. That is cheating the customer. We wont ever eat there again.. HUGE DISAPPOINTMENT..

Four times I have been to the drive-through in Washington courthouse Ohio sonic. For time they have been out of ice cream are you kidding me?

I placed an online order and it said 3 to 5 minutes we got to the store and pushed the button 3 times to ask when our food was coming out it took a total of 50 minutes to get our food. When I called to speak with a manager she was rude and popped her mouth. They are very rude and needless to say I probably will not return to that store.

I came to order a cheeseburger and a large coke at the sonic on 3000 cypress street in west monroe, Louisiana. My carhop Kasee Reed was so friendly and had the best customer service i have ever experienced. She greeted me with a smile and made sure my order was correct and was super sweet when i asked for extra napkins.

Will definitely be coming back.

Why do you always get old cold hamburger, and French fry, the lat 6 week I ate at this one #1303 at least 5 time think only one time was it good and hot. You would think they would have better food, good service but very bad food, Keith

I was trying to order 2 small cups of ice cream the guy name was karry Cory he was taking orders. He couldn't understand or hear me. I kept repeating myself. I'm aware they were pretty busy as it took 30 minutes to bring the ice cream an then it was melting.

I called for him to come get this ice cream it's melted I wanted some fresh. He again couldn't here me so I yelled at him. He said don't yell at me and I needed to leave. Service was horrible and I will never go there again.

I placed an order through Grubhub. My driver went to the location and they said they didn’t even have my order. I called the restaurant and told a team member to cancel my order yet, order. Manager indicated that he absolutely had no record order .

Later he indicated that the food was actually ready for pick up, but there was a miscommunication between him, and another manager, who is cleared my order away from the screen! It is TOO MUCH hassle to do business with them.

This is the second time in three months that my order has been misplaced.

Problem #1 At the speaker to give my order the person inside would not let me complete my order before interrupting me with her questions, it would have a lot better for her to listen to my order and then ask any question that she might have. Problem#2.

Part of my order included onion rings. I got the most refried, burned hard tasting items for onion rings that I have ever had. Wendy's make Sonic look like a garage can because that is where I ended up putting them. Problem #3.

, but it will be the last, The SONIC location is 11529 S Western, OKC, 73170 Cust # 464061 Since Sonic is wanting to go out of business I will more than be glad to help them at this location, as I am in a school system and getting the word out won't take very long.

Service has always been pretty good. But in the last month I have tried to order at 9:40-9:45 and never be a knowledge unless it was at 10 to say they were closed. In the mean time I'm watching them take orders and bring food to others the entire time.

I live behind sonic and love it but I'm about to say forget it. Treat everyone of every color the same!!!!!!! This doesn't look good for sonic. Hope this helps make it better.

Sonic in fm 78 in converse died bot have respectful employees nor do they even talk to you and they never get anything right and you can't use a gift card to sonic unless it covers the whole bill they said they can only take 1 payment WHAT EVER NEVER EAT THERE AGAIN AND IM SEKLING MY GIFT CARDS CAUSE I CABT USE THEM

Burgers were cold and hard, and i will not be eating at Sonic anymore

Sonic on North Porter Norman Oklahoma. Three times in a roll cars using drive thru waiting in line and no one speaks to take order. This Sonic used to be one of the best in Norman. They have taken all the menus down from all spots except three which forces the drive thru and then no one takes your order most of the time.

You either move ahead or leave. Bet they have loss lots of business.

I went to sonic about a eeek ago a food was a total disaster.. call corp nobody called by went by sonic today just to get a slush it was watered down… Don’t waste your minty on sonic it’s not worth it‼️‼️‼️

I ordered an Oreo blast. It took forever for my husband to receive it. We live three minutes from the sonic and by the time he got home it was so runny it wasn’t even thick by a shakes standard.

All he ordered was a medium Oreo blast and a bag of ice and it took forever to get his order so I know that Oreo blast sit the whole time he waited and then on the three minute drive home it was almost completely melted.. I am so sick of the service at our sonic in Rosehill.

Everything is over cooked, almost burnt most of the time it takes forever to get your food. They’re always mixing up and never getting the order right or you get home and they forgot to give you dipping sauce or a straw or napkins it’s always something at this sonic .

We have just decided to not give them our business…

Gross. We have been to three locations in two different states. ALL three locations we have had our order wrong and HAIR in our food. There was so much hair packed in the burger I was pulling it out my mouth.

WE WILL NEVER GO BACK TO ANOTHER SONIC EVER!!! Employees that cook NEED to wear hair nets and gloves. Looking at the people's hands that bring you your food is disgusting. Their nails are dirty and stink.

Also the Employees need to not come to work smelling like pot.

I arrived at about 2:15 PM / Saturday (7/15/2023) ........Poor service....drive through 5 cars deep .... went to place an order pushed the red button.....waited about 5 to 8 minutes NO response NO body came out etc., poor bad service....decided to go somewhere else....this place needs help !!! and clean up !

REF: SONIC - 123 DULLES AVE - STAFFORD TEXAS - 281-261-8801....

Service is so so so slow. Food is old and hard and not freshly cooked. No one pays attention to detail and gets orders correct. Location is also very dirty. Several of the screens don’t work properly.

Bag of iCE was nearly $4. WTF. It's ice man. Every Sonic I've been to in a 100 mile radius had a different price. What's up with that . That RIDICULOUS

I bought my favorite foot long coney 2 of them with jalapeños it was the worst 2 foot longs I have ever had!! The Chile looked like it was old and burnt just nasty!! I live in Wichita Kansas was on west 21st and Tyler!

I’ve been eating these since I was 17 I’m 66 now I’m very disappointed in my order! I actually threw them away they were that bad!

the store in Colorado springs off Filmore say to me its going to be a 15 to 20 min wait, ive not even had any chance to say what i wanted to order! so i decided to play their game and wait,.

look around didnt see anyone around just me in the drive thru.... nobody else outside and i didn't get no explanation of any kind its 10:30 pm! this is beyond ridiculous! and the best part of all after the 20 min wait i get to pay almost $7 for a shake that took damn near 1/2 hr to get....

i don't even know how to feel about this store wasting my time. But what do know is that ill NEVER and again i say NEVER go back to that location!!! poor customer service this place!

I was at fort Gibson sonic! I order 4 ice waters and I had to wait 16 minutes for my waters! They only had 2 other customers there!

Order was placed online for 71 dollars mgr stated it was handed out to someone else. I showed the reciept that was paid online. She refused to even look at it. I asked for the number to her store she told me to Google it .

She was very rude and unprofessional. Her name is. Angelica. She refused to investigate or try to help with my order. She wanted to close and go home. Said she doesn’t care for me to call whoever I want. I would like a call back 5207094349

We wait and wait way to long on the drive thru at 85 N Estrella Parkway Goodyear AZ and we call over and over no one answer it happens at 6:51pm July 3rd. We also had cars ss on front no help at all. Very disappointed.

Other places will walk outside and take orders or say please wait on the intercom. Employee fail. We want food for four and we had to go to get food in Another place. We are upset.

We had two items, a banana shake and a lemon berry slush. We had been there 15 minutes when the car next to us wanted his order he had been there 30 minutes. At 25 minutes I told them to forget it, and a carhop chased us down the driveway screaming she had our order

I went thru drive up at the Thomasville, Alabama location. I pulled in at 1:06 pm. Took several minutes to get someone over intercom to place my order. I placed order for large popcorn chicken entree only and large buffalos chicken nugget entree.

I waited for 20 minutes. No food. Tried several times to get someone on the intercom, like at least dozen times. No one would respond. I waited about 10 more minutes and nothong. At this point it was 1:40. Got out of car and walked up to kitchen area.

No one would answer my knock. A server finally walked up from delivering someone else’s food to their car. I told him I had been waiting for approximately 30 minutes. He ask what I ordered and when I told him, he said “Oh yes, I remember that order, let me check”.

He went inside and I went back to…

Today I pulled into the sonic on west market street around 1:45pm I ordered the same thing I always ordered . Well the tall guy with shorts on that almost went to his ankles reeked of cigarettes smoke . He did not ask me if I needed any condiment's he just handed me my food and walked away. I was very upset.

I needed ketchup but he was gone so fast. And I was in a hurry to go to my doctor appointment. My food was good. But if I ever come back to this one again. I will leave the second I see that man.

I wanted his name . As I've been to sonic several times they like to tell me there name. He seemed like he didn't care about nothing. I want to complain about this man. He was tall had blue jean shorts and he just was Soo disrespectful.

I honestly don't think I'll ever go back again. I was…

The app was down once again, and the woman I spoke to was very rude and would not help me receive the half priced drinks when I have many times had other sonic workers accommodate to me when their app was down. It was very unprofessional and she wasn’t even bothered to help.

I visited drive in 5601 around 18:38:3 on 30-Jun-2023 and there food was awful. The foot long coney tasted like rubber the tater tots were way over cooked and the Crispy Chicken Sandwich was also way over cooked. I love sonic but today it makes me not want to go back.

todayJune 29.... Stall #17 and the Drive Thru are not working. No signs posted so you just sit there thinking thay it is working... WHY can they not post signs.???? On the the stalls sign needs to be posted on end of Menu box not on the glass part.

You can see a sign until u turn in so please post on the Yellow end part not the glass This is so time wasteful when you only have 30 minutes to get lunch and get back to work. One time I actually pulled in 3 different stalls that weren't working, so I just left.

Thanks for any help on educating Sonic Employees where to post a sign saying Not Working in the end of the stall and not on the glass part of menu. They could even put those orange cones in the stalls that aren't working!!!

On a good note the food is good and all the employees are…

Rancid oil

I ordered a Double Cheeseburger with extra pickles. This was by far the worst hamburger I have ever had! It was cold and the bottom bun was hard. some type of very thin wanna-be-beef...???? 45, it was a total rip-off.

That's my last visit to Sonic!

There is no manager here. It's been the 3rd time this has happened. It's either there drinking by the dumpsters or they are not there. Joe and Nikki are never in the store, there always outside drinking or smoking weed.

Ashley go to work and sits outside in her car watching Facebook video's. I used to work there but Nikki and Joe where to drunk when they fired me. It's not the first and it will keep coming if they don't get this shit fixed.

Went to location: 13947 New Halls Ferry Rd. Florissant, Mo. 63033 at 5:47 pm. On 6/22/23. Upon getting to the drive-thru speaker there were 2 cars ahead of me. When I got to the speaker, I was put on hold for approximately 15 minutes.

Several cars were behind me of which 2 cars drove off. After waiting for several minutes, I said something to make sure that they were aware that I was still waiting. They responded for me to hold and never came back.

I finally drove around to the window after waiting a total of approximately 15 minutes. No cars were at the window and a young lady(cashier) was leaning against the window, talking to a young man on the inside. They looked at me in a surprised manner upon which I drove away.

I watched the next customer place their order immediately after and…

I use to get bags of ice at the sonic near me all the time. I would purchase 2-8 bags every week. Then their ice machine was down supposedly and I couldn’t get it for about a week. Then they started selling it again.

Now every time I go to this particular sonic they state that they only have enough ice to service their customers because their ice machine doesn’t work. If this is true why don’t they replace it or repair it so they can sell it.

I get the impression that the employees there just doesn’t want to be bothered to actually bag the ice. 3 miles from my house.

Tonight on the way home from work my wife and I decided to stop at sonic in Rocky Ford Colorado to get a hamburger 2 corn dogs a large order of cheddar peppers and a medium water with lemon and a route 44 water with lemon. This was placed on the mobile app at 8:50 PM we arrived at the Rocky Ford Colorado Sonic at 9:03 PM we got our order at 9:28PM.

This was without our cheddar pepper order, we were told we could order something else off the menu if we liked or get a refund---I don't know if we will ever see the refund and I really don't care. Almost 40 minutes for 5 items is ridiculous.

I would say this is the worst Sonic ever if I hadn't been to the La Junta Colorado Sonic. I don't just think it's coincidence your managers stink your service stinks and as far as I can see that is…

I was at the drive thru for a long 5 minutes, keep saying Hello and no one assisted me. I proceeded to the window and no one acknowledged me. There were 4 employees which all of them saw me at the window & yet ignored me.

I was there for another 5 minutes before driving away. If you are not going to acknowledge customers that are there to purchase food then you do not need to be there. Very upsetting and disappointed.

After activating the red button, we sat with no response fir 10 minutes. There was only one other car there and one in the drive-thru. We left after the ten minutes. This was at the Jacksonville Illinois Sonic.

The Sonic in Brownwood on Austin Ave hardly any of the credit cards deals work. When you try to put a order in on the app it says this sonic is not taking app orders. Why the hell have the app.

This sonic looks like San Ford and sons

Went to the Sonic in Franklin North Carolina and ordered a glass of lemon water and was charged 1.65 for it. Will take my own from now on.

It took the sonic in Warrensburg mo.4 times to get our order right they even came out n took our order still got wrong.6-18-2023.

The sonic on beach blvd in jacksonville florida is slow also the employees where not working and seems to be on drugs i parked in a drive in spot and waited for 20 min to served decided to go through the drive thru and still waited for an additional 10 mins

I need to bring this sonic location to your attention this location is at 7925 Coit Rd Plano, TX 75024,United States. This is hands-down, the worst Sonic I’ve ever been to. On several occasions in the past I have experience terrible customer, service and slow wait times.

The least amount of time I’ve spent at this sonic has been 30 minutes. They literally take forever, even getting something as simple as a cherry limeade, all the employees are playing on their phones instead of taking orders. We asked for a spoon for our milkshake and after waiting five minutes and after figuring out that she wasn’t coming back with the spoon, we went up to the door and she laughed and said she forgot.

Someone needs to look into the SONIC location because it is fucking terrible. The employees and…

We frequent sonic often I am originally from Oklahoma. Eat at various sonics several times a month. The one in Wallingford CT. Is consistently exhausting. In the past 2 years. They have never gotten the order correct. Today we had to go inside the employees only door because neither at our car stop or in the outdoor area was anyone responding.

They proclaimed that stall was not working? (No sign) neither on the one in the communal area. Giving a bad name too a great company

Zero stars would have given -10stars. Sit there for at least eight minutes at one of the stalls then I finally did not know what was going on after I push the button several times got out of my car walked up there and Amanda playing close I don’t know if he was the manager he said I’m on the phone talking to corporate those are tore up well he should’ve come out and told me that as I sit there that’s ridiculous waste all kinds of time at the drive-through is backed up everywhere OK

Sonic drive In Store # 5736 Austin,TX 78753 This location has the worse customer service Unprofessional employees and management Team,ghetto location Cold food and sloppy burgers. My burgers had the whole mustard factory on it cause thats all I taste.

Tots were cold and this location didnt replace my food even after bringing burgers back to restaurant. I waste gas coming back to replace order and money for cold food. This was the worse customer service I ever had at any restuarant

Service was the worst food was cold . Carhops attitude needs improvement. I will never ever return to sonic on 25 the st in Cleveland tn again or any other sonic for that matter.when I ask for a refund the manager was apparently to busy to help me

I purchased a double meat with bacon meal on 6/9/23 and a medium strawberry shack. After eating this meal I got extremely ill with severe diarrhea for 3 days. I have never experience anything like this. Have not been able to eat or leave my home due to how bad and constant the diarrhea is.

Due to it being the weekend will call my doctor on Monday.

Sonic is the worse place to ever go to for food they take for ever the employees have no drive the just move so slowly eith no care taking 30 to 45 minutes for a order is not okay