Samsung TV

The TV speaker has been damaged.There is no clear sound.

Sir I have Samsung tv au80004kled series now problem display workin time green line and on and of himself what salootion how to this repair please help iam living kerala malappuram (ds)

A Samsung repair tech came out to fix issues, and didn't fix nor attempt to fix any of them. " She explained a bunch of stuff to him (which I would've understood technical speak), and then he relayed to me that nothing's wrong with the TV, even though he did no troubleshooting.

In fact, he said, this is a TV, you don't do gaming on this TV. )

I have a Samsung 55 inch smartTV that I have online had for 3 years and now it has a black line all the way down the middle of the tv a tv that's only 3 years old and I pay alot gor shouldn't be like this

I am complaining once more. I bought my Samsung tv on 3/31/2021. The screen started going black till there was no picture. I did get a response on my complaint. They sent a repair man. But upon checking he said it needed a new panel.

Now Samsung worker Milagros D. will not fix my tv because it was a one time accommodation. Well if it needs the part to fix it, what is the problem. I believe this tv was defective when I purchased it.

They should back up their products. I paid $600 for this tv and now it is not working. I need it to be repaired or replaced. I am not being told by this woman that they cannot fix it. It is only right. Santi Reeder 615-485-6412

My 3 year old Samsung QLED 70 inch TV crashed 2 weeks ago it took this long to get the warranty service company to come out and diagnose and now it looks like the entire TV board is bad and will need to be replaced . God knows how long this will take now to get fixed.

I bought this TV because I assumed Samsung would not give Technical problems , but I guess I was wrong, thank god I took the warranty but this will not happen again though. This is the last Samsung product I will buy.

The Nosey channel doesn’t have volume. I tried to see if other channels volume work and yes it does. I don’t know what going on if someone who work for TV guide put it on mute and that’s not okay.

I hope Samsung tv fix this issue soon thanks

I recently bought my Samsung smart TV my volume is working but not my picture and I don't understand why this is happening I read that people who purchase the Samsung Smart TV has been having the same problem is that I have been my complaint is why don't you recall these televisions and let us have the money back to purchase another television that works

My Samsung TV sucks! It stopped working in a little over two years. I thought their products lasted longer. And, their customer support is a joke. 30 minutes for them to tell me they don't have a complaint process!

Choose another brand. Low quality TV: Samsung - 50" Class - LED - 7 Series - 2160p - Smart - 4K UHD TV with HDR Model: UN50RU7100F

Bought the QN75Q60T 75 inch TV.Hardly ever used quit working.Tried getting repairs done through uss repair/samsung.J7st the run around.$1700 plus dollars for this TV.

I purchased 2 smart samsung TVs in Jan 2020 in Chicago Recently, Both TVs screens got black shadow on one side hiding around 40% of the picture Customer support was a nightmare ( two calls for 30 and 55 min) … no solution provided I was promised to recieve follow up calls from the service center 2 times but i never recieved any till now.

Later, via text message, I was asked to confirm the payment of at least 200 USD gor each TV before any service because my warranty was only for one year Samsung wasn’t honest yo tell me before purchasing that their TVs are workkng only for 2 years!!!

I have a 2 year warranty on my Samsung qled tv from Samsung choice I've been getting the runaround from Samsung for the last month my tv broke down and everytime I call Samsung they tell me they'll take care of it this time they say a ticket has been generated and someone will contact me within 24 to 48 hrs then I get an email from the service company saying I have to pay for the repair after Samsung said and I sent Samsung a receipt showing my warranty is still good your company is the worst by far that I've ever dealt with I will never buy any of your products again and

I will tell all my friends and family of my experience

Samsung TV Model UN43NU6900FXZA 43" Inch NU6900 Smart 4K UHD TV 2018 Sl # BZB234CK940298P Type UN43Nu6900 8 8727626698 8 UHD TV 6 series 108 cm Class

Literally, at least 10 times a day, this TV loses internet connection and will give an error message. And then we have to spend at least next 10 minutes, multiple times trying to reconnect and at last it will happen. Again in a short while, same thing. This is getting extremely annoying. This issue is there for many months now. refer attached document. I want a proper resolution for this.

Samsung TV channels are uncomfortable to watch because the commercials are twice as load as the movie and its impossible to keep turning the volume up and down

Bought a 75" August 25 2021. Was told it would be here Sept 1. Then Sept 3. Then Sept 8. Then Sept 13. NOW we're being told Sept 17. And 2 of the online chat people just disconnected me when they wouldn't give me a definite date.

I need to have a definite date! I've had to scramble to rearrange 2 weeks of doctors appointments & now I have to reschedule ANOTHER week. I'm really happy for you, since apparently spending that much money may be nothing to you, but it's a huge amount for us.

5 yrs ago, and we've been saving since then for this splurge. Do something about your customer service because it is absolutely AWFUL! I work customer service & if I was as rude to people as you all are, I'd be fired.

I'm a huge Samsung fan, but after this... And I know you don't care about 1 person, but…

I would like to start off by saying my entire house from kitchen , laundry room to bedroom are all Samsung products and I’m losing faith and trust for the SAMSUNG products. I purchased a 82in QN82Q6FNAFXZA (10/12/18 ) tv @ the cost of $3189.99 as our formal living area in which is very minimal in use. In a short period of time our 82 inch TV started having issues so we called Samsung to set up a ticket for repair. Due to COVID 19 the techs were unable to provide service to repair our 82in TV in which was still under warranty at the time the ticket was created. Both my wife and myself were on the phone when the Samsung rep confirmed our warranty was still valid.

Now that things have settled down we called back and asked to have Samsung tech to come to our house and fix our TV unit. So…

We purchased a 50 inch 4k Samsung TV less than three years ago and a local technician told me the Screen was defective. I contacted Samsung Support and they would have charged me $85 for a service call to my home and it would cost me aroung $450 to have the screen replaced.

IT'S NOT WORTH IT ! I am very disappointed - imagine that bad screen in less than three years.

Our t v was purchased in December. It simply stopped working in may. We contacted Samsung and did everything they told us to. They then confirmed it was a faulty part that they would come to repair. at the end of may, ( after having called them most every day) we were told the parts were not going to work and we would get an exchange/ refund.

Contact continued with no action on their part. In July we received a message that an acceptance letter needed to be completed and sent to them. We ended up sending this TWICE due to some b s about initialling this online letter.

A few days later we spoke again to customer care and was told that our ticket would be expedited and asked us to resend the letter to 2 Samsung emails. it has been 4 days and this is still not resolved.

Thought was the best? Tv two yrs old 55 inch tv picture going bad already

I bought a brand new Samsung UHD TV on May 6th through Amazon. The TV worked for approximately two weeks and died on me. I contacted customer service tech support and was able to get the TV working again for about another two weeks and then it died again.

) No luck and the person I talked to said that someone would call back in 24-48 hours about a repair from the service center in my area. After I did not hear back I again called and was told that the service center had moved and would be operational the next week and they would call me.

After another 2 full business days I called…

installation of tv was late more than 24 hour

Pl send ur installation engineer at the earliest. Because not installed properly.

We purchased two TV units on 19th of Jan 2018 and we opened the seal of both today and found one is not functioning at all and the second one is showing a light line in the middle of the screen. We submitted a complain over the phone and through WhatsApp as requested however it is already end of day and we are not contacted till now, we are afraid the complain is not taken seriously.

Tried to talk to call centre about issue with TV QE49Q70RAT. Date 3/01/2020 between 1430hrs -1600hrs. I spoke to two people who clearly have no idea what they are talking about rather then fix the problems. The other Lady said I quote " get in touch with John Lewis perhaps they can help or arrange a replacement" I asked for an Engineer to call and sort this out I was told get in touch with John Lewis!!!

If this is first contact with Customer Services at Samsung it is very poor indeed. I'm now Looking to return the TV to John Lewis

My TV model ultra slim starts and automatically turns off within few mins

सर मेरा टीवी बहुत दिनों से ख़राब है एक बार आपका एक मिस्री पिंटू कुमार जिसका मोबाइल no 9572338886 है ये हमसे 500 ठग कर चला गया टीवी भी चेक नहीं किया उसके बाद मैंने आपके यहाँ बहुत बार cusrumer cara नो पर फ़ोन किया जिसका complain no -4293126261 है मैंने ये टीवी थाईलैंड से लाया हूँ तो कभी बोलते है बाहर का टीवी है मैं क्या करूँ तो क्या मेरा टीवी अब नहीं बनेगा सर

I have three Samsung TV's and have been very pleased. I also have a refrigerator, Washer and dryer, and a computer that have been great. Recently I have found out that the smart tv is no longer compatible with Acorn TV. The shows freeze after a while. Acorn says Samsung changed browsers and the new one is not supported by Acorn. I want to know if there is a plan to fix this or am I out of luck. It was not a cheap TV but for it to be obsolete after one year is unacceptable.

Thank you

Dear Team

I had received my Samsung TV Order but still not installation and demo so pls send your service engineer and complete installation.Service engineer Manoj 9152010277 his not contactable .Installation date is 1 Nov 2019 as per message but still not install. I m not satisfied for your service i decide if today not install tv i will do cancel order. Details below mention Dharmesh Maisuriya 9909793693 Samsung 7-in-1 80cm 32 HD Ready LED Smart TV Order id OD116896510633738000 Service order 4293804708

Hi

I bought a curved Samsung 65 inch TV from JBHIFI (Frankston) in August 2016. The price was nearly $3000. In September 2019 a white spot appeared in the middle of the screen on the left hand side. Shortly after again on the left hand side all the picture became distorted when the TV warmed up.

All the products in my house are Samsung, Tvs, dvds, fridges, washer/dryer, computer and phones and I have never had a problem and none of my items were near the value of my current TV, as you could call me a loyal customer. Due to this the extended warranty of 5 years was not taken out, as one would think an item of this price should last longer. However a TV that cost nearly $3000 has broken down. I have asked for advice on repairs and have been told that it would cost more than the TV is worth…

Complaint Against: M G EZONE, 500-R, Model Town, Karnal (Haryana) 132 001 India (Dealing Person; Mr Ajay: Mob. 0091 9996435368

Purchased a LED UA55RU7470 on 29 September 2019 from ' vide invoice no. 10/MTK/19-20; from the said Samsung Plaza, in name of my wife Shipra Gupta. (Copy attached). It is very discouraging and painful that dealers are making false commitments at the time of sale of product and refused to full, later on, after purchase. Same happened with me. As per Samsung policy, few reward points were to be credited in my account of samsung smart club, which i could redeem as per my requirement. At the time of sale (29 Sep 2019) Mr Ajay; committed that total 4000 reward points will be credited in my samsung smart club account; and specified that these points will be valid for 2…

The Smart TV function on my 55" Class NU6900 Smart 4K UHD TV (2018), MODEL NUMBER: UN55NU6900BXZA is not very smart. For some reason, while my apps are there, when I select a specific video to watch, the videos fail to load.

This happens with both Netlfix and Amazon Prime.

Also, I have Sprectrum TV Choice, an app to watch live TV, but when I select specific channels to watch, I get a black screen. I have already had the Main Board replaced twice on this TV, and am now waiting for yet another service visit where I fully expect the same outcome.

I got rid of my Roku streaming device when I bought this TV, and now I wish I still had it! I asked Samsung to either replace the TV or refund my money, but apparently they will not do that.

I guess, if I have to, I will buy another Roku, or…

I just bought a brand new 85 inch Samsung TV from Costco picture was great on light scenes and TV shows but once you put a dark Scene like a scary movie you can’t see anything! You can’t even see the actors in a dark scene, I put the same movie at the same time on my 65 inch Samsung and the screen is 100 times better.

I also had Samsung Come to my house and look at the issue and they said there was nothing wrong with it, the technical person even said that there’s a clear difference in my picture on my old 65 inch was way better basically they told me don’t watch dark scary movies and that there was nothing they could do.

Pretty sad because I just remodeled my whole house and all of my appliances are Samsung I want to keep it all the same.

I had purchased a 65" Samsung TV made in Egypt online . After 3 years certain Apps like Netflix, Amazon Prime stopped working . we lodged a complaint innumerable tines with Samsung customer support. Finally a technician came & checked the TV & said that the Mother board has to be replaced and same will be replaced within a week for an amount of Rs 7000. Despite repeated calls the Samsung team hasn't been able to replace the Mother Board till date. Can you help us as the expensive 65" TV is lying unutilused.

Col Prashant kumar Aggrieved client Bangalore India 9341231429

I’m a regular SAMSUNG product consumer in Dhaka, Bangladesh. I purchased 2 55” QLED TVs last year. One got out of order and I lodged an official complaint with the SAMSUNG service center in Dhaka on 25/08/2019 . Till then no one is contacting with me to render the service .

I phoned them 4/5 times to enquire about my service . But no result as yet . I’m so exhausted and exasperated with the poorest service of your after sales services in Dhaka . Please bear me out from this dreary and fearful experience and situation.

for years my washing machine would DE on spin cycle and shut down or start over. Tried a few different ways to correct it but no luck. Please com;e and take it away!!!!!Lemon

I have owned a number of Samsung tv but recently I have had to trash 2 tv,s because the sound has gone bad on both. Spent hours on phone with customer service and got no where except “ SORRY CHARLIE”. Finally asked what tv should I buy because there is no way I will buy am other Samsung. They could not answer

Very disappointed

00 three years ago on a 75" Samsung Smart TV. It now has 4 bright spots about 3" in diameter on the screen with many more starting to appear. I have purchased many TV's over the last 50+ years. This is by far the biggest POS I ever bought. Beware POOR QUALITY!

Television started loosing the picture and I only hear the sound. this can go on for days minutes hours. I had this Tv 22 months when this all started happening. I was getting ready to trash it when all of a sudden after a day of leaving it plugged in, it came on again.

I love the picture on this tv. when it works. cant afford to repair it, I paid so much, to get so little. O Gresham

I did complaint on the toll free no. 1800407267864 of samsung customer care service....the mechanic/engineer came today as on 19/03/2019 and asked us to call on the number 7617511400 for asking of some spare parts of the TV. But that lady(on phone) said that the TV cannot be repaired as parts are not available in the company.It seemed that the above mentioned lady who seemed to be an employee of Samsung had connections with the mechanic and favoured him to force the customers buy the spare parts from this mechanic personally..

On November 15, 2018 I made two television purchases at CONN'S appliance store. I selected one 82 inch Samsung QLED and a 65 inch Samsung QLED this decision was based on a Samsung 55 inch that I purchased 10 year ago that continues to work very well.

Best Buy geek squad came out approximately 3-4 weeks after the initial purchase and mounted the 82 inch on the wall. Before Christmas I notice a black horizonal 1-2 inch dark spot on the right side of the screen. It continued to spread the next few days to approximately 6 inches.

I contacted the tech repair department who referred NISI out to service the problem. The tech person recommended a panel replacement. I was not happy to hear that this brand new expensive TV needed repair this soon after the purchase.

I contacted Samsung for a…

My Samsung 60" TV is broken. I purchased it on Thanksgiving 3 years ago. No I didn't purchase the extended warranty but in reality you would think that a tv from a reputable company would last more than 3 years.

I am so disappointed in Samsung. My kitchen appliances are also Samsung. Sorry I did that. The cost for Samsung to come out and fix my tv is ridiculous, we may just go buy another tv but you can bet for sure its not going to be a Samsung tv.

I called Samsung support today and the representative was very nice and helpful. My TV blacked out but still had audio. He walked me through a few steps and seen right away that it needed servicing. After we talked a while, he gave me a ticket number to reference and told me that it would be no cost to me.

I received a call from the repair facility and they told me that Samsung is not responsible for the cost but I am. I understand my warranty is expired, but I also understood that Samsung was going to extend my warranty and take care of this problem.

However, I called back to clarify this and got a different representative and he informed me that they could not do that and there was something they could do, then we got disconnected. So, I called again and got yet another representative…

Used two years now need major repair not reliable built in failed parts No real person to speak to about how I feel about Samsung tv

Model # LN46A650A1FXZA. I have been a customer for many years. This TV is a disaster. For the second time it is in need of repair due to poor electrical components. The first time it was repaired under warranty and now the same problem has occurred and it is no longer covered.

I can tell you that i am finished with Samsung as are my employees.

On August 12, 2016, I purchased a Samsung television through your online stores. My husband and I spent 4 hours looking and comparing the various TVs offered. When we finally chose one and went to pay for it we thought we were done with the purchase. But no, Walmart offered us a 10% discount up to $250.00 if I would open a charge card with Wal-mart. As I do not need or want another credit card I was very much enticed by a $25.00 savings and I believe 6 months interest free payments.

So I said yes let's do it,so I spent another 3 hours trying to pay for this TV as your application apparently does not recognize my address (from what I could tell), I contacted your customer service via email and a very nice young woman tried to help but to no avail, I was even in touch with Synchrony Bank…

3 years ago when I purchased my house I bought all Samsung appliances through out my house. Researching online I believed you had the highest quality. I have had some issues with the ice maker on my fridge but have been pleased.

With that being said I also purchased a un60eh6003f led tv from beat buy at the same time. This tv was not cheap and thought I had bought the highest quality I could get but here just a couple of years later and this tv will not come on, just clicks and goes right back off.

I have a small tv sitting on my mantle to watch because I refuse to purchase another one this soon. The serial no is z6a33cdca01130. I hope you can resolve this issue for me. I also have 2 other Samsung TVs in my house.

I will be force to search other companies for future purchase if not. I…

Samsung had a promotion where you'd get a 48 inch Samsung smart TV if you added a new line of service on the AT&T Next Plan in conjunction with having UVERSE or direct TV. I did exactly that, followed all instructions needed to redeem my claim since 4/18/16.

Samsung never sent through TV. They keep finding excuses to deny the claim even though everything is correct. I've called them numerous times, waited on the phone over one hour or more at times, been promised follow ups, and nothing happened.

I even emailed Samsung's office of the President and never got a response. Samsung is deceptive in promoting products that they have no intention to give you. I've had horrible customer service experiences before but Samsung is the worst.

Samsung had a promotion where you'd get a 48 inch Samsung smart TV if you added a new line of service on the AT&T Next Plan in conjunction with having UVERSE or direct TV. I did exactly that, followed all instructions needed to redeem my claim since 4/18/16.

Samsung never sent through TV. They keep finding excuses to deny the claim even though everything is correct. I've called them numerous times, waited on the phone over one hour or more at times, been promised follow ups, and nothing happened.

I even emailed Samsung's office of the President and never got a response. Samsung is deceptive in promoting products that they have no intention to give you. I've had horrible customer service experiences before but Samsung is the worst.

I purchased a Samsung TV on Xmas eve as a present for my self six months later I have had the screen replaced and the second time some sort of Module. I also purchased a Samsung Note 4 phone and not even 12 months old and I have been told no warranty as there appears to be moister damage. Definitely will by the last time I purchase any goods with the brand Name Samsung attached to them so many other companies out there with far superior products.

If there was a - Star I would rate it as such. I was on the telephone this time for over 50 minutes. I purchased a Samsung Sound bar to couple with our new 4K SUHD TV from Legend Mico. back in July of last year. We finally moved into the new home in January and proceeded to have someone hook up our equipment. We very rarely use the Sound Bar - so imagine our surprise when it started shutting off on us for no reason. When I contacted Samsung I was told that the date on the ticket was the date they go by, and our sound bar was actually a refurbished piece of equipment.

We opted to have it repaired and were told it would be under a 90 Warranty period. The thing shipped back to us at the end of March. We again, had someone hook it up, and rarely use it. Now, 3 months later, it is turning…