You have an Arrogant, non customer service Safeway assistant Manager here in Northern Virginia store (Kingstown) whom I think should be removed.
He seems to think he is to good to work the customer service counter(a joke of a name when the customer has to look for service) when there is no one there.
I have also brought this type of attitude to the store Manager obviously to no avail.
This has become a problem of horrific magnitude.
I bought a 2 layered chocolate cake for my birthday on October 26, 2015 at Safeway in San Ramon California.
Brought it home, put it in the refrigerator and cut it up for desert that night.
We all thought it tasted funny (as if the icing was made with milk that had soured).
I never took it back to tell them because we through it out (not much left).
We weren't going to take it back after taking a bite out of so many pieces.
I went to Safeway in Castro Valley California on November 5, 2015 and bought a single layer cake, which tasted similar to the other cake.
I figured the chocolate icing on Safeway's cakes are made of something that tastes sour.
I just want you to know that I will not be purchasing anymore bakery goods from any of your stores.
I also will be advising other people…
Claim Number: L1379219.
I'm waiting since December 2014 that my case finally edited.
I have emailed customer service multiple times with my complaint.
You have all paperwork (Hospital, Work etc) it just goes from one desk to another and no one is calling me back or sending me an email.
I'm tired of waiting to hear from someone at corporate.
Please make sure that I receive a note from anyone who is finally working on my case.
This is truly a bad mark for Safeway complaints in my opinion.
Beware Safeway grocery store #1438 in Aztec, N.
M., managed by Chris Davison.
After about 3-4 months of finding errors on my receipts after getting home, I decided to tally my purchases in-store prior to going to cashier for the entire month of April in 2015.
Apparently, the onus is on the consumer, leaving one only to return to the cashier, who is now occupied with the next cart, or waiting for someone at the Service Desk.
Three of 4 weekly purchase totals were wrong!
Of approximately $110 total for all 3 overcharged visits, I was charged in excess over $11!
That's an average of 10%.
Safeway has been sued numerous times by the states attorneys general of California, Oregon, as well as their problems in Arizona.
And now, here in New Mexico, the practice continues.
Apparently, it's…