Safeway

I go to the store @ 3900 Wadsworth Blvd. in Wheat Ridge.

I like to go there often mainly because I like the Lucerne brand for dairy and cheese.

I like the deals on those items.

I also will browse the meat and produce depts.

With that being said, for one, the prices are unbelievably high in grocery and GM depts.

My husband and myself used to work for Safeway, we did all of our shopping there.

But since then, the prices have risen so high, that we had to choose shopping elsewhere.

Another issue that I have with Safeway is when I receive a coupon for a free item.

If I don't go to pick that up within 2 days, it's unavailable.

They stock only a certain quantity of the item, then the shelf is empty.

I guess that's what your protocol is?

Along with sale items.

Is that the way it's…

Great

In the Safeway in tracy calif on 11th st , you will find that half of your people are not wearing the protection required by the state. all the other Safeways Ive been in are following Governor Newsomes mandatory distancing and face shield order.

If your managers cant follow the law, replace them

thank you, somebody that doesn't want people breathing all over them

My complaint is about the way safeway in bullhead City Arizona meat dept.

Really its a joke how that dept is ran and i think its ridiculous how you have meat cutters you pay $20 or more an hour act as though a customer request us an inconvenience to them i also think its ridiculous the way Safeway is treating one the best employees Safeway has ever had and that dept is overworking him and severely under paying him and i wouldnt be surprised if he did find a different job .......also he was employee of the month and has still.

Not received the gold name badge ......

I’m not sure if the current condition started with the consolidation with Albertsons or when the latest manager started at the Ukiah store, but customer service (specifically the number of checkers available at any given time) is very bad and getting worse.

Most of the employees are excellent and the complaint concerns the lack of checkers available to serve the customer.

I have stood in line with no less than 6 other individuals the last 4 times I have shopped at the Ukiah store.

There are at least 8 checkout lanes yet there are never more than 3 checkers available.

What is the matter with you?

I have shopped at this store since 1979 and this situation is terrible!!!

If you can’t make positive changes expect to lose me as well as many other customers.

We talk with each other quite…

Went into our nearest Safeway today with my son to go grocery shopping and came back outside to find damage on my vehicle.

We were parked pretty close to the entrance, and I've gone to this location a million times and have never had any issues, much less so any like this.

When I inquired within, the person behind the customer service counter said if there were video of the parking lot I'd have to obtain a police report.

I'm livid.

This happened at the 5060 N academy location.

The manager was very much so not concerned with my issue once addressed.

To whom it may concern: I am still terribly upset by the rude conduct of Pharmacist Shannon Herman in the Antioch Osco!

On April 17,2019, I had called in my prescription for Irbasartin, I always had gotten a 3 month supply.

Shannon Herman gets on the phone with me and starts berating me about how this drug has been recalled for the last 4 months!

I had told this woman I had no idea this was the case as Osco never informed me or my doctor with this serious information.

I told her I was just in to see my doctor and she never said a word about it!

I said to Shannon I really needed my medicine as I was just about out.

She starts yelling at me that she only has 10 pills and that won't help me and that I need to call my doctor and have her call the pharmacy.

So I asked her if she thought…

Boy have you ever screwed up the online just for u.

It is now totally useless.

It used to be OK but now it's not!

I angel Luckett brought a bucket of chicken from the Safeway deli on the 15th of April I didn't eat anything all that day and I only had a peace of toast the day before .

I went home and started eating the chicken that I bought and then I layed down and when I got up the next morning I started feeling chills cramps and I was throwing up and had the runs bad every five to ten minutes I was running with the runs and throwing up St the same time I tried to ignore it by drinking lots of water but I still was really sick so my friend drove me to the emergency we're they out a iv in me because I was dehydrated and my blood pressure was way over the amount it should of been so the doctor told me it was food poison are a bacteria from the chicken now I contacted s lady named Karen kehr and she's…

My husband was with me when I Called up on a call a day prior that I needed more Diabetic Test Strips they they did not work consistantly. [Acu-check] I needed help. it was NOT their job! sHE ONLY SAID At the time there was one gentlement infront of us and we gave him ample room but yelling and rude we could still hear them.

He was upset about an order called in and not filled on time.

My turn, my husband and I stepped up. and I explained what was wrong.

The tech only rudely yelled at me for using up my aloted new Diabetic Strips [100 2 vial all but 9 worked and the 2nd vial did not work with a E-9 error since purchacing 3/18/19] I know how to fix Meters having used them since 2007.

She scrampled to retrack.!.

I tried to explain but instead We and the other 4 persons behind us heard…

My husband was with me when I Called up on a call a day prior that I needed more Diabetic Test Strips they they did not work consistantly. [Acu-check] I needed help. it was NOT their job! sHE ONLY SAID At the time there was one gentlement infront of us and we gave him ample room but yelling and rude we could still hear them.

He was upset about an order called in and not filled on time.

My turn, my husband and I stepped up. and I explained what was wrong.

The tech only rudely yelled at me for using up my aloted new Diabetic Strips [100 2 vial all but 9 worked and the 2nd vial did not work with a E-9 error since purchacing 3/18/19] I know how to fix Meters having used them since 2007.

She scrampled to retrack.!.

I tried to explain but instead We and the other 4 persons behind us heard…

There is a man everyone at the store knows as Michael.

He stands in front of the entrance all day smoking, spitting, cussing and asking for money.

I have complained to numerous employees many times, as have other customers.

When he is asked to leave, he just keeps coming back.

He uses the money he gets for scratch cards and if he loses throws a fit.

Today I came to my breaking point.

He stood close behind me as I was getting scratch cards and was looking at how much I had put in.

He got irate and started cursing.

He was way to close to me also.

Please have this man not allowed on the premises to harass me and my children when all we want to do is shop.

I was aware of how courteous the cashier was with the customer ahead of me, thanking the customer at the end of their transaction.

During my checkout I noticed the cashiers facial expression and attitude totally change.

After giving me my change from my transaction, I thank her.

While walking away I remembered that she did not give me my monopoly tickets and turned back to her and said, "excuse me madam, you didn't give my monopoly tickets.

In an agitated response, she replied, " we're all out!!!!!!

I then told her I was going to report her attitude to the store manager.

She then handed me 8 ticktes!!!!!!!!!!

I did speak to the store manager about the incident.

He said he would take of it.

I was upset leaving the store and felt as if I had come face to face with a " pit viper".

For the second time in a year the Safeway on Balfour in Brentwood CA has no crab on sale.

Safeway ran an ad for 3 day sale of crab and when I went to the store to buy they had no crab and did not know if they would get any.

I talked to the asst. manager and was told it was subject to availability and they could not get it but the ad ran anyway.

Now, here is the kicker-- The Livermore Safeway has plenty of sale crab so it is available.

This tells me there is something wrong in the Balfour Safeway as this is the second time this has happened.

Someone is not ordering when ads run or does not know what they are doing.

Availability is not the issue but running the seafood dept. and management is the issue.

Don't run ads that ALL your stores cannot fulfill and pass it off as availability.…

I live in Lakeside, AZ and shop at the local Safeway store for grocery and pharmacy items.

This store is very poorly managed.

We have had higher than average snowfall and when we went to the store to pick up a prescription, the parking lot was not plowed and extremely dangerous.

I confronted the manager Dave something, he had a lame excuse that because there were cars in the parking lot, nothing could be done.

Really?

He and some other employees could have been working snow shovels because the store wasn't very busy at all.

He has NO compassion for the people that frequent that particular store.

If they can't afford to address the parking lot, close them down until a new manager has a realistic plan.

I would appreciate an answer to this problem.

we went to our local safeway at 7340 35th ave ne seattle to purchase some things one of which was crown we pushed the service button there where 6 of us waiting the lady that came to help all of us told us lets get this over with I don't have time for this I said excuse me. and asked her her name and she said rachell .

I called store manager right away to complain ass a paying customer I don't expect to be talked to like that.

The personnel at the woodland Washington Safeway pharmacy are the rudest most unprofessional folks I have ever had to do business with.

I feel they should have to answer to a supervisor or something, I really feel Safeway corporate should address some of the issues with their woodland Washington pharmacy employees, they can do a lot better job.

1018 Casitas Pass Rd Carpinteria Ca.

93013

Yesterday around 5:00 pm I unloaded my groceries and returned the cart.

There was a girl that was going to follow me to my house cause she had never been there before.

I backed out of my parking spot and was still going backwards for 2 more car stalls and then I backed in a parking stall.

With no car on either side for at least 3 stalls.

A male employee that was collecting carts walks up to me and says that was a stupid thing to do!

You don’t pull in a car stall backwards your lucky you didn’t hit anyone.

He was pretty angry.

I was surprised he said that since there was no one around where I was.

The girl in the car right across from me witnessed the whole thing.

I apologized to him and thought he maybe saw something that I didn’t.

So…

I hear your company is in trouble.

I believe I have discovered the reason.

I shop at your store in Clackamas,Or on Webster Rd.

My experience is that if 3 checker are needed your co. has one on duty, with lines reaching out into the isles.

However my main complaint is you no good 2nd rate pharmacy.

I have had to make multiple trips back over the last couple of years to get a prescription filled, always an excuse of no physician response.

I have a new Dr.

12 days ago, I ordered 5 Prescriptions.

2 were out of date.

4 days later, no medications.

By 4th trip, no medications.

Asked to see if they had been ordered & no record of ordering was found, plus no medications.

Promised it would be done.

After 3 days returned, & some of the medications were in.

However, was advised I would…

I am an avid shopper at Safeway in Gilroy & have been there to many times lately that someone is walking out of the store with groceries Alcohol, baby formula & the checker says there isnt anything we can do.

Well I suggest you have someone at the doors checking their receipts like Walmart & Costco.

I will quit shopping there until you do something about this stealing.

That only ups the price of groceries. so I will be going to walmart until I hear you have solved this problem.

Thank you!!!!

Kay Carlson

Yesterday I shopped at Safeway to pick up 8 pieces of chicken, the only purchase I made.

I waited in line behind a man who also had one item.

When the cashier finished checking him out he told me to go to another check out line.

Why?

I had one item, no one was behind me either since the store was not busy at that time. (11;30 am).

I felt that was very rude not to check me out.

I called customer service when I got home, got a manager who listened to me and then, without putting me on hold, talked/took care of another customer complaint.

Very, very poor customer service all around.

I may not shop at Safeway again, but if I do, I will certainly not shop at that store again!!

Store #4833-Canada- purchased a Danone yogurt on Friday, December 28, 2018- sticker said 50% off- new clerk never saw it- any way- never gave the discount.

MY offers site was temporary down on that day- so couldn't download offers to my Air-miles card- spoke to the assistant manager- was told to bring my receipt in at a later date and would receive my air miles.

On December 31 went in to shop- went to customer service and got the manager-Dale ????- had the lid from the yogurt, my receipt- he said I could have brought in a lid from an old product, already got the discount-, needed the whole container- so he could get the UPC code, asked if he couldn't look at another yogurt- no needed the whole container- - so set it aside- talked him about the air miles- said my print out could have been…

Someone digitally stole a Safeway gift card from me last summer.

The card was for $50.

When my daughter I bought the card for tried to use it, she told me there was zero balance on the card.

I went to the Safeway customer service desk to complain.

I showed the clerk my receipt for the card.

The Safeway customer service clerk gave me a number to call, which I did.

The call taker got all of my information, and gave me a case number.

Apparently, someone had stolen the numbers on the card, then spent all of it.

That happened back in last July.

Now, 4 months later, I have heard nothing from Safeway, and I feel that I have been lied to by them, and I have decided to NEVER again buy a Safeway gift card, because they are not secure.

I wish I could give the experience I had "zero" stars.

This store in Willcox is the worst.

They finally got rid of the manager, but 90% of the employees are rude.

The products are out dated you have to check the date on every thing we buy.

Today I had my Just For U List.

They had nothing...

I asked a produce guy if they changed things, his response was " I DON"T KNOW".

The cashier told me they had trouble ordering..

Safeway is lucky we have no other store in Willcox or they would be out of buissness.

But the people of Willcox are trying to get a STORE We hope something will be done..

I was in the store on 10/22/2018 4:15 pm I went to the hot food bar to get dinner and discover that a vegetable item ( corn) needed to be replaced on the serving table I ask a lady attendant do they have corn available she said that she would the gentleman in charge of that counter when she ask him about the corn he said no without saying why the vegetable cannot be replaced at 4:15 in the evening the food bar closes at 7:00 there was plenty of time for the vegetable to be replaced I was VERY INSULTED ABOUT THIS I went to the customer service department to the manager Mr Simon and he handle my problem that I had very quickly and I was VERY HAPPY HOW THIS PROBLEM WAS TAKEN CARE OF Mr Simon is a very professional manager at store 2737 in Washington DC Mr Simon takes his manager's postion…