I have a complaint regarding a Reebok jogger I purchase from your store, for which the claim has not been settled. I purchased Reebok leather joggers on September 6, 2017 from Reebok Shop # 2061, sales invoice number 20171212315. This store is in the Packages Mall, Walton Road, Lahore, Pakistan.
After a few days of walking in them the left foot big toe got bruised and infected due to the abrasive sewing located on top of the big toe. I returned the shoes to the shop for adjustment on September 14, within the two weeks warranty exchange period.
The sales person was apprised of the problem and shown my infected toe of which I took a photo in his presence. This problem was only in the left shoe, as the right shoe was alright. I wrote to the local Regional Sales Manager and informed him of…