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RCA

2.5
56 complaints

Complaints

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Tony Gallo Sr

Oct 30, 2017
0

I am truly sorry that i wasted my hard earned money on your product. I have never been given such a royal run around until dealing with your so called customer service rep named June. It is morally outrageous and offensive that your customer service knows absolutely nothing about your products or how i can reach someone in the technical support department to help me with a brand new microwave that the red clock light does not go out even after setting the time.

She provided no help or support and gave me the exact same number that i dialed to unfortunately reach her. June could not manage her way out of an open box. She was dumb as a tree stump and a deer in headlights.

All she did was waste my time.

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April montanez

Sep 19, 2017
0

My husband bought me a tablet and I was so happy I got to talk to my family and share my son's photos. After only 7 months and limited use it has died it won't charge or even turn on.I remember growing up an RCA was such a great company, what happen?I am so upset.

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Glenda Leon

Sep 15, 2017
0

would not go any further. RU kidding me?!?! It's bran new =(!!!!!! When a customer is frustrated and calls tech support for help it would be great if they spoke clear English and DID NOT GET snippy with that customer.

I am so disappointed and frustrated.

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Leon sanderson

Sep 15, 2017
0

FUCK U n ur 3rd rate useless piece of shit

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Phil MCcabe

Aug 28, 2017
0

I purchased a 48 " float screen tv with in 6 months I returned it because the picture went the tv was a year old when I bought it the second one did the same after 7 months I paid good money for this tv calling your coustomer services I was not treated fairly I was told flat out one year warranty and without extended warranty to bad about my luck really your company sells tv a year old and this second tv last a year and you tell devoted customer to f bad I'm sure this is not the last thing I wanted to hear I'm so

angry that I will spread the word about CRA products and services. Thank-you

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Rose Marie SaintJean

Aug 21, 2017
0

I purchase a 40 inch Hdtv back of August last year, I tried to call the number provide on the web site, its no longer in service, I sent emails, no response, I proceed of contacting Better Business Bureau, and they also waiting on RCA response to my complaint, this a second Tv with the same exactly issues. Sound no pictures. Very disappointed with RCA.

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Kristine Frank

Dec 6, 2016
0

My battery only last 3 hours and hast to be plug in or shut off to recharge

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terry a rogers

Dec 5, 2016
0

I bought a RCA sound bar model #RTS735E about a year ago. This is the worst piece of electronic I have ever had, in the time that I've had it I have been able to use it maybe a half dozen times.

I've changed the battery in the remote, I've bought new cables on it, I don't know if it's the remote or the sound bar it's self. When I try to turn it on sometimes it comes on sometimes it doesn't.

00 dollars I spent on this is the worst money I've ever spent. I'm on disability I can't to waste my money on your products again, no more RCA for me.

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stella ray

Sep 15, 2016
0

I bought a RCA 10 Viking Pro for my daughter only 6 months ago and the battery will no longer hold a charge. I found out its not a simple fix, its requires multiple tools and soldering. For the short time I have had this tablet I should not already be having issues with battery life.

I will not be buying another nor would I recommend anyone else too because lets just face it, its too much work to do to change the battery. Unsatisfied customer!

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Nancy Lemoine

Aug 31, 2016
0

My 75 year old Mother purchased an RCA tv in May 2015, August 2016 the tv picture stop working. My mother purchased this tv at a Walmart in Ottawa, ON. She took the tv back to Walmart with the receipt and they would not help her in anyway. She then contacted the company that was in her instruction manual that came with the tv. RCA company did not do anything, said it would be a $150.00 to look and see what was wrong with it. Come on a tv should last longer then 1 year. My mother is now without a tv and lives on a fixed income. In order to purchase this tv in the first place she had to save for awhile.

I am wondering if any of the RCA tv's have been recalled? Like I said previous a tv should should last a lot longer then 15 months. No she did my get the extended warranty, it took her…

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Carole Woods

Aug 11, 2016
0

I spent over $1700 on 2- 42" & 1- 32" RCA flat screen lcd TV's. 15 days after the warranty ran out 1 of the 42" 's sound went out. 30 days later the sound went out on the other 42".

6 months later the sound went out on the 32". I will NEVER buy anything RCA again.

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Carl Cave

Jun 10, 2016
0

I saw 55" RCA tv advertised in Big Red weekend flyer 2016/6/8 for $499. Ad said numbers were limited. I went to largest store in Canada at South Common Edmonton for 7:00 am. I was first in door and greeter said they never got their shipment and listed numbers of tv's at other stores.

I went to Windermere in Edmonton that opens at 8:00, where reportedly there were 5 such tv's. I was early and first in door again. Salesman and customer service said they only had one tv and it was sold. How the hell does the only tv in a store get sold before the first customer comes in the door?? They will sell me a much smaller tv at the regular price if that will help. One big scam. This, with the last 5 customer service scams and rip offs for warranty they never honored, I will turn everyone and anyone…

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Catherine Wood

May 17, 2016
0

I purchased an RCA tablet received on April 13 2016. It has not worked properly from day 1. I have sent numerous e mails to RCA since Walmart will not refund my money, and all I get back is we did not find your complaint, we can't find this, blah blah blah.

I contacted RCA on May 9 2015, before the tablet was even one month since purchase. And I am stuck with a tablet I can not use because it shuts itself off numerous times a minute. And touch a key you never know where you might end up.

The product and service are both worthless.

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kelly

May 7, 2016
0

Just bought a M6504 mp3 player. The user manual is so poor you cant find any information on what to do with the thing. Will not sync with media player. will not load easyrip. Tells me needs to be in msc mode.

Can't figure out what that is. dragging and dropping files works but when player disconnected from computer only 2/3 show up on the device. Not listed in drive download section of your sight. You want money for an asked question in customer support.

don't think i'll ever recommend or buy Rca product again. You should be ashamed!

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Maureen Copeland

Mar 7, 2016
0

On May 15, 2015 I ordered 2 RCA 7" Android 4.4 Tablets for my 11 year old grandsons (twins) for their birthday (Nov 15) from Walmart online. The confirmation #: 1084197847---model #:RCT6773W22. By the end of July 2015 Dustin's was no longer working and the power cord. I sent it back to Walmart to have it repaired. I received it back the end of October 2015. By December 2015, not only did Dustin's tablet stop working for the second time, Dion's had stopped working.

Over a period of seven months, both tablets have ceased to work, twice on one and once on the other. Walmart refused to take the units back for service and stated that they needed to be sent back to the manufacturer. For this reason, these two tablets will have to be sent to RCA for repair. Instead of going through this issue a…

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Maureen Copeland

Feb 21, 2016
0

May of 2015 I purchased from online Walmart 2 RCA 7" Android 4.4 tablets at a total cost of $155.94. The Order Confirmation #: 1084197847 and the model # : RCT6773W22. These were used a Birthday presents for my two grandsons, 11 year old twins. They were given to them June 2015. By the end of July 2015 one of the tablets no longer worked and the power cord. The tablet was sent back to RCA for repair was returned September 2015. By December 2015 both tablets stop working.

Over the course of 7 months, both tablets have ceased to work. Walmart has refused to take them back or fix them. Instead of going through this issue a third time, I think it would be prudent to upgrade the tablets to the newer version at the same cost. This is an inconvenience to both myself and my grandsons as they have…

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Dale Charles Spears

Feb 1, 2016
0

I have applied to several RCA positions in South Carolina. I've been passed over by individuals that are less knowledgeable. Some of these individuals don't even remain at these positions. I have all the credentials for this position. I think the selection Committee may overlooking the more qualified candidates!

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audrey raymond

Dec 30, 2015
0

On 10/28/14 I purchased a RCA 7" SMART TABLET WITH DTV model; DAA730R. price $199.99 plus $19.99 total $219.98. The tablet stopped working so on 8/28/15 I contacted rca as instructed I sent the tablet to them. They sent it back it still did not work so I sent it back they sent it back to me and said it was the wrong tablet.

They sent me an email with the picture of a tablet and I emailed them this is not my tablet mine is an rca with dtv. So I called them again I was told that the tablet could not be repaired that they send me a new one with a return label for me to send the one I have to them that was 9/1, the lady's name was Bridgett. I never recieved anything nor did I get a call so on 10/15/15 I spoke to daisy she said to give them 3 days they would take care of the matter.

The same…

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