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QVC

2.5
29 complaints

Address

1200 Wilson Drive, West Chester, PA, 19380

Complaints

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Monique Moore

Aug 27, 2016

I ordered a Serta mattress from QVC in December 2015.

In less than 7 months the bed broke.

I called QVC which had scheduled to have the mattress replaced back in July 2016.

So far, No mattress and over several phone calls because this company and Serta.

I still have not received a replacement I will call my lawyer if this continues.....the lack of unprofessionalism is atrocious!

I deserve to have a new mattress delivered to me immediately.

I didn't pay $1000 for nothing.

Serta Perfect Sleeper Glitz Euro Top Cal King Mattress Set.

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elizabeth beers

Jan 18, 2016

On 2 separate occasions ordered a dell laptop on QVC for a gift.

On December 18th I received a note saying they cancelled my order because they now do not have that blue color which they had when I ordered it.

So now I call again to order another color which they now say they have red color.no delivery in a weeks time.

So I call and now am told its on back order.

QVC assured me it will not be cancelled again like the last one.

Well decided to call and check and guess what, true to form there is a letter dated 1/15 on its way to me that they have cancelled the order again.

I am so done with this company.

Learn from HSN and ship what people order the first time.

I will be writing also to complain with dates to the QVC corporate office.

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Blevin Jones

Dec 26, 2015

QVC advertised a Dell Computer Package about two weeks ago.

My wife ordered one as a Christmas present at a cost of over $700.

00.

It was promised to be delivered by no later than December 24th.

Christmas came and went with no computer arriving.

We called QVC today December 26th and was told we had never ordered one.

When we gave the Customer Service person our ordering info they still insisted we had not ordered one or had ordered from another company.

We were finally offered a the package except we were unable to get the color we had ordered and told it would be shipped from the Factories where the computer and printers were made, our projected delivery time is January 8th, sixteen days from the original projected date.

I could order one from China and get it faster !.

I being…

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Anonymous

Mar 16, 2015

Shoes, handbags, jewellery, fashion accessories, electronics !!!

You name it and QVC has it all.

I love the stuff that I have purchased at QVC.

The quality they sold at QVC was not compromised.

Shipping was pretty quick and I received all that I ordered within 3 working days.

They have many items under the clearance section.

I give them a 4 star complaint rating for the variety of products they sell with quality not being compromised.

Its a highly recommended site for anyone who is looking for gifts,cosmetics,electronics or anything that they need for their home.

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