Monique Moore
I ordered a Serta mattress from QVC in December 2015.
In less than 7 months the bed broke.
I called QVC which had scheduled to have the mattress replaced back in July 2016.
So far, No mattress and over several phone calls because this company and Serta.
I still have not received a replacement I will call my lawyer if this continues.....the lack of unprofessionalism is atrocious!
I deserve to have a new mattress delivered to me immediately.
I didn't pay $1000 for nothing.
Serta Perfect Sleeper Glitz Euro Top Cal King Mattress Set.