Quality Inn

One year later after a stay at Quality Inn in Matteson, IL, I get hit with an extra charge of $260.

00.

I want my money back.

Rm 411 ac was not working had dry my clothes twice dryer had proplem

We stayed at Quality Inn Port Clinton, Ohio on Memorial Weekend and the room had bed bug.

This caused us a huge discomfort and we check out the next morning due to this and sought medical attention.

This was the first time I had ever seen this problem in US.

The door to the room had a large gap in the bottom (you could see the light coming through into the room)

The chairs to the table that was provided were filthy (didn't even want to sit on them).

The shower curtain liner was dirty and did not make taking a shower very inviting.

There were 3 live bugs in the room upon check in.

Would have gone to another hotel if it hadn't been a holiday weekend (Memorial Day).

This was a Quality Inn facility at 9373 Cortez Blvd.

Weeki Wachee, FL 34613

I can provide photos upon request

Confirmation number is: 71549434

first night in motel cleaned either chocolate candy or poop off the wall and second night some lady who did not identify herself tried to come into the room with a master key and I was only partially dressed and I had to stand against the door to keep her out , we called the desk and have called several others and all we are getting is laughed at and have a blessed day .we are not asking God to fix this this is Quality Inns way of doing things ?

I have spent my one and only times in one of your so called hotels.

I know you are not interested but just wanted to get this off my chest .

This was your hotel in Prestonsburg, Ky.

This is such a busy area that I am sure they can afford to loose all kinds of business

The room was was run down & the refrigerator did not work well & was iced up bad & the toilet ran all the time & the shower faucet would not shut off ( run to ) & mold on the tile & broken tile & the toilet seat was stained ( bad ) .

The room was barely cleaned & ran out of toilet paper & tissues had to go to the front desk and get those items ( why me ) paid over $ 1200.

00 dollars for this crappy room 144...

I HAVE SUBMITTED A PREVIOUS COMPLAIN ON MY STAY AT YOUR PROPERTY FLAMINGO IN ATLANTIC CITY .

YOUR MANAGER MR.

NELSON WAS VERY NASTY TOWARDS ME KICKING ME OUT OF THE PROPERTY BECAUSE I WAS ASKING WHY TAXEs are more booking OUT FROM THE INTERNET .

HIS RESPOND WAS THATS HOW IT IS .

MY STAY WAS END OF APRIL .

SO FAR I HAVENT HAD ANY RESPONSE ITS BEEN A MONTH .

The hotel Quality Inn at 1265 Cherry Road hotel is outrageously nasty they have roaches water bugs the size of my thumb smells like marijuana I stayed there for two weeks I had to get the hell out of there I rather sleep in the damn dump cuz that's what that was I had no water off and on in my hotel room do out the hotel for two weeks Brenda which is a supervisor was very nasty no help the housekeeping manager was very nasty when I told her I had burn holes on my sheets and brown spots she gave me new sheets those had blood spots on the back of the pillow case and burn hole or my quilt I wasted my money in this place police is there every two days did just closes shut down I wish I would have took pictures of that bathtub animals that was on my "TV stand roaches"

Arr.

4/27/19--2 nights Man sitting on curb outside entrance #5 (11PM) I got an employee to accompany me in to bldg. trash in Parking lot and surrounding area tray with dirty dishes in hall from arrival until11am 4/28 dead hay in/outside door #5 Rm.

167- toilet seat very loose mold in bathroom Wi-Fi intermittent or none (mostly none) furniture very beat up no newspapers Breakfast: 18 people one server (he worked very hard) 20 min to get order table sticky

I have been given 3 different email address to file a complaint with Choice Hotels regarding a Quality Inn stay in Sevierville TN and have pictures for back up I wanted to attach.

Can you give me a current email address where I can file my complaint.

Thank you,

The manager at the Quality Inn In Ridgecrest California is extremely rude.

I called with some questions and he was very short with me and said that he’s very busy and that I would have to come into the lobby and then he hung up on me.

That’s not all he rambled on about but I could barely understand him.

I have never been treated like that just for asking a question.

I recently stayed at your Detroit Metro Airport location and unfortunately experienced several things that I really don't ever seeing us stay again unless we can get this resolved.

The hotel offers a park and stay program so we decided to take advantage and stay overnight the night before our flight out on March 26th.

Our flight was leaving to Tampa, Fl on the 27th.

We were ask to leave our keys with the front desk and that the car would be there when we returned in the shape we left it.

I won't even complain about the fact that the next room the people we re smoking and we had asked for a non-smoking room......the room was a connector so myself and my wife and our two kids- ages 5 and 7, had to try to sleep through the haze of smoke that was coming from the next room.

We asked to…

We stayed in your motel in Hollywood Florida at 2520 Stirling Rd on 3/25 3/26 4/7 and paid over $500.

00 for the worst stay I have ever experienced at a Quality Inn.

I will start at the first visit the door wouldn't lock which made us feel unsafe and put a chair up against the door.

THE CARPET WAS SO FILTHY after walking on the carpet had to wear shoes after seeing how filthy the bottom of my feet were.

Safe wouldn't lock maint had to come and change it out which was a inconvenience to us due to dinner reservation we had scheduled had to cancel dinner.

No microwave in room.

Fan in bathroom very loud and noisy when taking a shower stood in water as water was taking a long time to drain and faucet dripped all night Put in a wake up call and did get it as well.

ROOM 204.

Needless to…

My boyfriend and I checked in for a MUCH NEEDED AND DESERVED night alone and away! but an hour after that the room above us had children running around constantly and jumping off the the bed , other children/teens running up and down the hallway as well as multiple drunk people slamming into our door.

I called multiple times to the front desk and was told they would go check it out and after it continued.

We did not get get much sleep.

I’d have to say that it was an absolutely horrible experience! all we were looking for was a night to relax.

I have called the hotel multiple times to talk to the manager and I have yet still to here from anyone at the hotel in Eagan.

As a business owner I have to say that this was the worst job of customer service that I have seen.

When I called the…

My and family and I had traveled through the night, and arrived at Quality Inn 6135 Youngerman Circle Jacksonville 32244 FL US

Around 4:15 a.m., Friday April 19 , 2019, while my family waited in the car, I had went into the office to continue check-in (I had made a reservation online through hotel.com).

There was another family in the lobby as well with check-in issues (that I was unaware of, obviously bc I had just entered the lobby upon my arrival).

The staff member working, Christine, had informed me she was busy helping the other family and to wait.

So I patiently just stepped out of the way...and my choice was to stand up (I had just drove 9 hrs straight) and I was leaning against the wall with my back turned (bc my eyes were heavy and I was ready to rest) (this part is crucial).…

Qaulity Inn of Lake City Fl told my wife and I they dont rent to locals i was born in Fl i reside in Lake City Fl .

I want my money back so I can get a different Hotel who will Accomadate us for may 13 and 14 Our 19th Anniversary

February 27,2019 Quality inn/ Rm 169 Item 1 entry light switch broken Item 2 bathroom faucet hot and cold reversed Item 3 no aeration screen in sink faucet water sprays everywhere Item 4 blow dryer falling off wall Item 5 sink dripping Items 6 top of the headboard so sticky my hair stuck to it Items 7 back door security lock hanging off door Item 8 breakfast tables so wobbly you couldn’t keep a cup of coffee on them.

Item 9 entry door security latch does not work properly does not line up.

I have recently stayed at the quality inn West in Pueblo 2 times .

On April 11 2019 I had a reservation for Wich would be my third stay at quality inn West Pueblo CO.

I was told by a female receptionist that I could not stay at that motel because I was a resident of Pueblo CO and they don't rent rooms to residents of Pueblo CO although this would have been my third stay .

I rent the jacuzzi sweet because of back injuries my fiancee has as well as my leg injury .

I felt discriminated against because I was from Pueblo CO.

The lady made me feel really bad left quality inn crying .

Would like to talk to someone about filing a compaint

Manager Christie (Friday night 1am) Yelled at me for knocking on a locked door.

Said I was an ignorant ass cause I did not read the sign first or see the bell.

After I called police because she said she would not rent to me since I was recording her, she ended comment with “with your goofy looking ass”.

She told representative on the phone she would cancel my reservation and hung up phone and then told me “I ain’t canceling nothing I’m bout to get my food” (while laughing).

I have multiple videos and a more in-depth statement if needed.

Because she would not cancel reservation when asked and agreed too, my family and I used the money that we had for food to pay for another hotel borrowed money to eat at our event we drove in town to attend at 0630am V12 track meet.

Federal Officer…

I booked a hotel at the Seattle Quality Inn located on 618 John Street Seattle WA 98109 on Feb 18 2019 for a two night stay from May 22-24.

I booked this room because I bought tickets to the Rolling Stones concert.

On Saturday March 30 I received an e-mail from Ticketmaster that the concert was postponed due to one of the performers medical problems and will be rescheduled for a future date.

I contacted Expedia immediately to cancel the hotel as I had made the hotel reservation through them.

They informed me that the hotel didn't have a refundable cancellation policy, but they would reach out to the manager and ask for an exception as the circumstances of the cancellation were unforeseen.

After several attempts of not being able to reach the manager, they were finally able to reach…

The sheets were filthy.

There were blood stains and other stains on the sheets of both beds.

I took pictures.

According to the CDC, sleeping on filthy sheets contain dead skin cells, oils, germs, body fluids, and toxins that will cause skin and internal diseases caused by rapidly multiplying bacteria.

Thus, aside the fact that this makes for a drastically less than appealing sleep spot, it will also egregiously affect one's health, which can lead to death or illness.

Because of the aforementioned life and health threatening issues, I am requesting a full refund of all expenses incurred from my stay at Quality Inn at Woodland California.

Your immediate attention to this matter is expected and appreciated.

Regards,

I made a reservation at the QUALITY INN Tucson Airport on the afternoon of February 17, for February 18.

I was in Mexico and was to travel to Tucson for medical reasons.

The morning of February 18, I got notified by the Doctor's office that the Dr could not see me on the assigned date, so I called the hotel on the morning of February 18, to cancel the reservation.

I was told that they could not accept the cancellation because I had to cancel 24 hours in advance.

I was unaware of the clause and the 24 hours could not apply because I had not made the reservation with the 24 hours the person was referring to.

I called several times and was never able to contact anyone that could speak English.

I am disputing the charges.

Your hotels are nice, I stay often but with a thing like this,…

Our overnight stay at Quality Inn Jersey Shore Beach, 201 Hiering Ave.

Seaside Heights, NJ 08751 on March 29, 2019 was a nightmare.

Our room was not equipped with the amenities that were listed on our confirmation report.

No hair dryer, no microwave, no coffee pot.

One bath towel no wash cloths.

I had to ask 3 times for more towels that were thin like rags.

Lamp did not work, broken outlet, told desk said they were sorry couldn't fix problem.

TV did not work, remote broken, had to have desk personnel work on it for 30 minutes.

Water spigot in shower fell off did not regulate water temperature since it continually turned and turned.

Our door to our room had to be kicked open kept getting stuck.

No other rooms available and again were told sorry.

Breakfast that was included was…

$169.

00 for a nasty moldy disgusting room??

The shower scalded my teenage son and the room was really beat up!!

One would think that for all that money for a room it would be in decent shape but it was downright awful!!

What a rip-off!!

The owner's wife has continuously given me dirty looks!!!

I have no idea why, or what she does not like about us?

I have gone out of my way to shower her with kindness.

My Uncle just stopped by to bring us our dogs treats I had walk to the back door to meet him and she came around the corner from the front desk is I was guiding him to our room and gave me the nastiest dirty mean look and I don't understand why?

We've been nothing but polite courteous neat and tidy respectful and friendly!! the owner of the hotel her husband has been nothing but overly kind considerate and very genuinely nice and very caring toward us.

In fact we told him this was going to be our last night and he seemed sincerely sad almost that we are leaving LOL