Pilot Corporation logo

Pilot Corporation

5.0
3 complaints

Address

491 St. Mary's Road Saint Mary's, GA 31558, Saint Mary's, GA, 31558

Customer complaints primarily focus on unprofessional behavior and poor management at various Pilot Corporation locations. Common issues include staff harassment based on appearance or customer type, managers acting inappropriately toward customers and employees, and lack of proper customer service training across multiple facilities.

Generated 2 days ago

Common Issues

75% (2)
unprofessionalmanagermaking fun
50% (2)
harassmentsuspiciousappearance
50% (2)
harassedcustomer service traininghow to speak to people
50% (2)
managerfirst shift managermanager on duty

Complaints

Pilot Corporation logo

Dustin Bowman

Oct 16, 2023
0

I was tryin to be understanding. that you have to buy something if you walked in regardless or ur suspicious and not welcome there.... I don't know if anyone will read this but I really hope someone does.... because if this incident I will not go to that store ever again and my hip problem has gotten worse since..

thanks for the time took to read this....

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Paul Renney

Apr 26, 2023
0

I have been using the facilities at pilot gas station and truck stop in Salinas California for many years. It was 3:15 this morning April the 26th. After I arrive and lock my bike up I walk inside to request a shower.

I do not know if it is what my appearance was or if she was just having a bad day but the lady told me after my request that I cannot shower there. I asked her for a reason and she said because I'm not a truck driver.

I have a job interview early this morning and wanted to have a shower so to make a good impression on th company to hopefully land the job. This isn't right and I have looked with the better Business bureau and there are many things that she has violated.

This is a customer service job. I want to know where to go from here. Not only am I worked up I am not…

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Nate

Sep 7, 2022
0

First shift Manager at pilot on 68 in wilmington ohio making fun of workers

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Ellerton

Jul 21, 2022
0

(Pilot 338 cayce, South Carolina the manager on duty the time I was there was very unprofessional, she needs customer service training especially with how to speak to people she was very much acting ghetto (Myra) is her name. I never write reviews but had to do this one.