Petland

I purchased a puppy about two years ago at the Mason OH store. Very sweet girl helped us. We had also with back there for supplies and were considering a second puppy. ) she was covered in tattoos. The first time we saw her being very rude to the girl who had helped us with the puppy. It was very unprofessional.

We had a couple trips in for food and she wasn't there. The fourth trip in , we went to buy our second puppy, the tattoo woman was there and that same girl who sold us our first puppy. We really liked her and wanted to work with her but tattoo woman jumped in and mad some very uncomfortable and unprofessional comets to and about this girl.

The girl looked like she wasn't feel well and tattooed woman was so rude to her, we walked out. The next day we went to Puppy Place and…

I just am upset with them.

Sold me a sick puppy.

I adopted a dog from petland in texas. The understanding was the animal was healthy. The staff did not disclose to me that he had an undistended testicle. They told me to file a claim and I did which resulted In them offering to pay for the surgery which is what they should do.

But I also asked for a loan reduction and was told by the claims dept that it was denied but they refused to show me proof of this. Which is not legal. Then I told them I want to appeal the decision and they told me they can resubmit the same stuff.

The lady told me that the email I send things to petland corporate sees. But if they see it then why does she have to resubmit the paperwork? I have been trying to get ahold of th em for almost a month with a response only yesterday.

I have a letter from the vet…

I purchased my puppy under the believe he would be what his name implies. Mini Irsih Doodle. My Vet said he will be no mini as his weight and age show. He also shows very little Doodle. I wanted a small dog that won't shed. He sheds and he won't be small. I paid thousands of dollars more than I've ever paid for a dog. So I should at least have the dog I wanted for that investment. I asked for a refund. I was told it would be presented to the review committee. I have not heard anything. Would you please research my complaint. And respond to me. I am close to leaving a very poor review online as well as notify the better business bureau.

thank you for your attention to this matter. Sincerely, Katherine Holmes

So when I went to purchase my 2nd dog from this location I ask them to give me an estimate on what my new bill would look like with the new purchase of another dog. When I received that information there was only a $15 difference between what I was paying previously and what I was going to pay supposedly with this new purchase.

I have now received my 1st bill and it is over $80 more expensive not $15. I called the location gave me the phone number to their claims department. When I called claimsThey told me there was nothing they can do I ended up having to call the finance department could not do anything as well.

Basically they just give you the run around and I am trying to figure out whether or not I am going to be able to afford this dog due to the fact that there lacking…

Every customer service reps there today were so negative the moment we walked into the place then we had a moment to play with the puppy we further then found out the price and we said no thank you and so while we walk out the front desk guyidk what his name is idc but he is the worst associate I ever met he says to us oh what did you expect like are u kidding me that is so disrespectful he needs to be fired !!!

My complaint is not about service. I is about your price labelling. As a customer I feel your company is deliberately misleading it’s customers. The label underneath the products that has the price has the petclub price in big bold red letters.

As a customer I don’t notice that it says petclub because those letters are much smaller than the price. I have petclub because who wouldn’t it is free and easy to get. 00. 00 with 20% off that’s a good deal but the problem with your labels for pricing is on senior day it is 20% off the regular price and this is where you are deliberately scamming your customer because the regular price on your…

I bought my puppy from Petland in Fairfield, Ohio. He was an adorable red dachshund that we named Cooper, who happened to be very sick before I made the purchase. No one told me about his health problems and his medical chart said that he was caught up on all of his shots except for his second rounds, however I don't believe that to ring true.

The night I took him home, he had a terrible cough. I took him to the vet just two days later and they said that it could have been kennel cough, a liver stunt, or distemper. They wouldn't really know what was causing his cough without proper testing.

They gave Cooper medicine for his cough and he got to go back home. Within that same week, my puppy developed an eye infection. I again, took Cooper to the vet, and they gave him medicine for his eye…

We were bought 2 terrier puppies from the back that were not displayed in the showcases. 00 an Petland failed to mention the $143 fee just to apply for financing. Our lives have been a nightmare since bringing the 2 pups home. They were stir-crazy.

Loved urinating an pooping in their bedded crates. They eat their own poop even after being fed. 1 pup constantly screaming an hitting his ear. Took them to Petland's recommended Vet and were told nothing was wrong-that all this is normal. It's been Hell! a horrible experience.

We feel these pups were problematic an they knew that's why they were hid in the back. They are not registered which legally their supposed to be and now we know why Petland refused to give us a receipt. They like being dirty and we feel they developed this behavior…

We were at the Petland store in The Mall Of Georgia. The puppy we liked was too expensive. I asked the girl did they ever get Yorkshire terriers? She said yes, we have 2. I was surprised because we didn't see them in any of the puppy windows?

She went in the back and bought out a yorkie & a yorkie poo who she said had been there a long time. She said you can have them both for the price of one. The bill came too $1900 dollars when it should have been $1700.

The yorkie poo hasn't said a word/bark in the first few days, I informed Petland an took him to their Vet who said it will happen. It's been 30 days, no change, he loves lying in his urine and eats his poop, lays in it, plays with it!!

I called Petland several times an explained how unhappy we are with this pup. Petland refused to…

On the evening on June 15th I arrive at Petland in Pembroke Pines around 5:45pm with my two kids who are 6 and 7 years of age. After being in the store for several hours, I decided to sign the paperwork to apply for a Petland credit card and purchase a puppy.

After being approved, I signed over all of the documentation to purchase the puppy, however I did not go home with the puppy the same night. After leaving the store around 8:30pm, my kids and I left to head to another store and I realize when we left my son face broke out in hives which was a result from the puppy licking him in the face.

I immediately called Petland but did not get an answer. That may be due to the store closing around the time I called. On Sunday around 1:30pm I arrived at Petland explaining the situation to…

My daughter and I drove from Bartlett Illinois to Peland Batavia on 2 different occasion's within the last 2 weeks. Our 1st experience was all of the employees very derogatory, disrespectful and all Hispanic. Enquiring about the maine coone Persian Mix which is still there.

When we went we were told the kitten was $1700. We went back 10 days later and inquired about the same kitten to have the same experience disrespectful from the white employees last night, viewing the same kitten and told 2 weeks later his price is now $1875.

The employee a bitch correcting another business owner in the same industry commenting about the animals to my 17 yr old daughter. I am a business owner, handler and trainer, we have been in 2 Petlands lately with the same experience both places. Your employees…

I had a friend that worked for a Franchise of petland and he sold out and she was fired over back ground check is all they could tell her.Petland Ashland. And the fill in General manager was very rude to her about the hole thing.. what happen to people getting a second Chance in life when she was an employee for 2 years..

We purchased an English Mastiff puppy at the Fairfield Ohio location the puppy was sick almost from day one she was taken to their vet who diagnosed her as having a stomach issue where she was given antibiotics all this was paid out of my pocket although there was a warranty on the puppy supposably what we found out is Petland does not back their puppies this store has an independent owner who chose not to back to warranty of Petland she remain sick after several stays at the vet and

intensive care her leg was swollen had some kind of infection in her bloodstream this is the sickest animal I have ever owned paid over $2,000 for this puppy we were given the option to euthanize her or remove her leg and save her life since the owner of the Pet Shop had no interest in backing his warranty or…

I went into the Pines store to potentially purchase a Bernadoodle, which they did not have at that time. We looked at a dog de bourgeois mastiff. She was cute and sweet but I had expressed my concerns and had a bad experience in the past with a different mastiff.

I was reassured that it was a mild breed and should have no problems with her with the family or my other dog. I tried to call my trainer I used for all my dogs for advise prior to purchase but he was unsolvable at time.

He called back later and told us it is not a dog that is good with other dogs especially of same sex. I called store back same evening and manager tried to convince me to keep her. The next morning I brought her back and they sent me out without help. Your corporate office assisted.

I went into store and was…

The Petland Dunwoody knowingly sold us an unhealthy puppy (kennel cough) and when confronted with the issue the manager takes NO responsibility for their fraudulent business practices. At this time we are unsure if the puppy (whom we love) will live or die.

In the mean time she is in severe pain and anguish. Who know how many other puppies that were in the store the day we bought our puppy also has kennel cough.

I went to my local Petland store as I always do for grooming. They do an awesome job with my grooming, however they are very rude and nasty to each other especially the groomers who are new. I have witnessed her being very nasty and rude to one of the managers which was so wrong of her and I saw another groomer crying, she was the one who did it.

They need to fix that problem, because this is not the first time Ive seen this behavior.

I recently shifted to Petland and was settling in. I wanted a pet dog to keep me company and for the love of animals. So someone suggested I go in to Petland and find one. I must say these guys are amazing.

People at Petland match the right pet with the right customer. Petland promotes ongoing veterinary care and offers a free veterinary check-up which I think is really good on their part. When my puppy came home, we received a Puppy Resource Kit with the basic training, free consultation and toll free number for any issues.

I am happy with my puppy and with the kind of service Petland offers.