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Paula Deen

2.5
51 complaints

Complaints

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Donna Fagerquist

May 10, 2018
0

I'm sure you don't have anything to do with this, but perhaps you should, since it's YOUR PRODUCT. 5 Air Fryer. I ordered it 7 weeks ago, after I received an email saying it was back in stock and available.

) I was told my Air Fryer would be "in my home no later than May 11th". I waited a few weeks, and then started checking the status. still said it would arrive by May 11th. checked again Monday, May 7th. yep, still coming tomorrow.. Yahoo ! Finally !.

Today, May 10th, I received an email saying my product was no longer available and they were cancelling my order !!! the place is offering it today !. And the accessories. Says it's available now. Says it can arrive as early as May 22nd.

Have some one on your staff check out Evine. It's your product. You should know how upset many of us…

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Charlotte I Bailey

May 1, 2018
0

I would like a replacement or refund for the Paula Deen cookware. It is horrible. Handles fell off and have been burnt by the use of these worthless cookware Thank you Charlotte Bailey

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Karen Goodwin

Jan 8, 2018
0

My family was looking forward to going to your restaurant in Myrtle Beach. We went for my husband's birthday, January 7, 2018. There was no wait and we were seated right away. Ordered our meal and while waiting for it 3 or 4 employees were cleaning a booth directly across from us.

This continued through our whole meal . They were sweeping the carpet with a broom that was directed right at our table. I mentioned it to a server that it really was not a great idea to be cleaning that way with people eating .

They said they understood, but went right back to it. I spoke to the Manager explaining my concerns. She shook her head rolled her eyes and said thanks for your input. That's it ? What a disappointing experience. Somewhat spoiled the occasion.

Having worked in food service industry for…

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Joyce Robben

Nov 25, 2017
0

First off I want to say I love Paula Deen's cookware I bought the whole set I do not put them in the dishwasher I wash them all by hand what I've noticed is on my biggest pot the coating is coming off the handle now it's like down to the bare metal I've only had this set for a 2 years should not have be doing this how long does the warranty last I just feel like that should not happened since I take such good care of the pot I'm enclosing a picture to show you what I'm talking about I think Paula Deen should stand behind her products I love her I enjoyed the recipes that she has on the internet I use a lot of the recipes that she has there just like to get this situation straightened out thank you very much Joyce Robben

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Bonnie & Robert Davis

Oct 2, 2017
0

Tonight my husband and I decided to experience Paula Deans new restaurant in Myrtle Beach, SC. We had the unexpected wait of only 15 minutes! What a pleasant surprise. We ordered your famous fried chicken, chicken pot pie, pot roast, creamy mashed potatoes, creamed corn, squash casserole and coleslaw.

That was at 6:35 pm. We waited patiently and we were told by our waitress that it would be a little while longer for our food. At 7pm she told us it would be about 10 more minutes as they ran out of fried chicken.

15 minutes past and the waitress brought out our food, except for our chicken. My husband advised her to take back our food until the chicken was ready. At that point we asked for the manager, Steven. We explained how long we had been waiting for the fried chicken and his answer…

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John Shostek

Sep 3, 2017
0

Saturday September 2 my wife and I went to the Myrtle Beach store at Broadway at the Beach. We sat and waited for a table for seventy five minutes to eat which was fine. I understand its new and extremely busy.

It would have been nice to show Southern hospitality by providing possibly sweet tea or something to make the experience pass by. Our waitress did a good job with us. We found the food disappoinitng. We were expecting the food to pop.

I wish I could say that we found the food to be delicious. We found it to be very bland and just buffet like. The manager came by and asked us how our dinner was. I explained to her nicely that we thought it was lacking the flavor and surprise we were looking for.

Her reaction was not professional at all. She started to change her attitude. She…

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Marianne follin

Aug 28, 2017
0

On Sunday 27th Aug appron 4pm I visited your small home store in Gatlinburg with my family. We are visiting from England and have stayed in Pigeon Forge for 14days. We were served by an elderly gentleman who was an absolute star and was asking us where we were from?

And were we enjoying the smoky mountains. We were overjoyed with his service and I was telling him how proud and very patriotic everyone was. Sadly in England we aren't allowed to be and we engaged in a lovely conversation about this.

Then to my absolute disgust this lady who was of large stature with long dark hair and glasses, wearing a blue dress came and rudely told the gentleman worker to stop talking about this subject as he needed to remember what shop he worked for. Both my young children were very upset to witness such…

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John korte

Dec 12, 2016
0

We ate Paula Deen Restaurant in Pigeon Forge. What we got was an expensive cost for less than quality food.

The chicken & pot roast was very good & tender.

The squash casserole was not edible. There was so much salt that I would have spit it out if we could have.

Chicken & dumplins was not any better. So much grease in the liquid, we could see it floating on top & could not eat it.

It just was not worth the wait to say, we ate at Paula Deen. I am sure that this is not what she would expect from a restaurant with her name on it. We could have gotten chicken at Kentucky Fried for a lot less money.

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Eileen F Yates

Nov 14, 2016
0

I made vegetable soup in my large spotted stew pot. Love the look. After cooking I went to wash it and found that in 3 spots in the bottom of the pan the enamel was off and black was showing.

Will Paula Deen replace this or not? Tried to upload picture, cannot get camera to work either.

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Donna. Templeton

Aug 31, 2016
0

I recently received a large red soup pot, the red paint has tarnished. I'm not a happy camper. Love Paula Deen products, but this one takes the cake. Can you do something about this before I am forced to get corporate involved with my complaint.

Should I mail it in?

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Marilyn Warren

Jan 9, 2016
0

Service and food was great. I want to know why I could not take the food home that we had left. Half of out food was not eaten. We did not ask for any extra food. So I payed $70 to have half our food thrown out. Just does not seem fair. Next subject...

I don't understand why you don't let local artist have an area in your shops for good art. Love ya Miss Paula, but you are not an artist. Just sayin'. Thank you and have a good day.

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Nancy Greer

Jun 8, 2015
0

I purchase a Paula dean I call it a stock pan the big one I use to make soup and the enamel on the inside of the pan on the bottom. It has a very big spot that has come off can't use it anymore was so happy to get it but you had to watch the food would stick on bottom.

I pay a lot of money and did not use it very often only use it when I made soup so dis pointed after buying it. I hope Paula reads this complaint!

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