ahmed safwat
Dears Nokia team, I have an issue regarding to a hardware, that the phone wile it was charging with the origins charger it burns the socket and the charger socket ,noting that it was after stabilizer also the burn was at the charger socket not on the adaptor which is clear for any young boy, the problem happened during the insurance period when I introduced the phone to your maintainance team the first impression is that client will not get his rights from your side and
after their diagnosis of the problem they intend that it is a users problem while the problem is very clear that it is a problem phone not the charger not the electricity and all agents was not able to convince me with their point of view ,it was just intention to run away from their responsibility and after discussion with…