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Nike

2.3
54 complaints

Address

1 Bowerman Drive, Beaverton, OR, 97005

Complaints

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Rasheda Deloney

Apr 19, 2018

Order Number C00025999798 Placed on Tuesday April 17th.

On April 18th, I received a confirmed notification.

Now on Thursday April 19th, I received a notification that my order has been cancelled due to the product being out of stock.

I am bringing rise to this issue because this has happened now on numerous occasions and has caused an unnecessary and undue issues for me.

If an item is out of stock, the consumer should not be led to believe the product is available.

It is misleading and unfair to the consumer.

As a longstanding consumer of Nike, this should not happen.

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Sherrie Dobbins

Apr 18, 2018

I have a defective Nike shoe.

I contacted the corporate customer service 1-800-344-6453.

They told me to go to the store where I purchased the shoes.

I went to the store and the General Manager said the best she could do was offer me $29.

99 credit.

I phoned the corporate customer service AGAIN and was told that my concern would be escalated.

After OVER 2 weeks, I was advised today 1) the corporate office does not really support the outlet stores and to go back to the store AGAIN with my concern and 2) that my complaint was just escalated on yesterday.

POOR SERVICE at the highest!

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claudio tudor

Oct 22, 2017

Regarding my Nike shoes I am really mad and upset and angry about my Nike shoes I bought them one month go I never wear them then one day I this side to wear them I put my shoes on then I was walking on the street then the heels of both shoes it ripped from the sole of the shoes I don't have the receipt no more,I trusted so much Nike bread I am angry and mad and upset I what it to attach image of the shoes but I can not .

I would like refund if not anther shoes .lets make this happen if not I will go social media whit Nike name. thank you.

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Tyler Kampmann

Oct 21, 2017

I drove 3 1/2 hours to come to the Nike outlet store located in the suburbs of Omaha.

On arrival store was not open employee said it would be open soon only to have them come out 2 hours later and say they would open in 2 hours.

I drove specifically for this store leaving without stepping foot in.

Very disappointed about being lied to upon first contact at 10am when the store was to open.

No notice posted on door or anywhere stating this.

Will never go to this location again.

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Jennifer Appelhans

Nov 29, 2016

I purchased my son a pair of Nike tennis shoes for this school year, he has worn them for 3 months and the sole is already detaching from the top part of the shoe in the front on both shoes.

I believe they are called "basketball shoes" they are blue and black with the Nike swish on the back side and say Nike across the other side.

Very disappointed!

For the price I paid for them they should have lasted longer than 3 months.

Will be thinking twice before purchasing this brand again.

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Dave Hill

Nov 24, 2016

I purchased a pairs of Nike football boots for my son in a size 6.

5 from the Nike outlet store in Gun Wharf quays last week for his birthday for £95.

While he was putting them on last night the one of the lace eyes split.

I don't expect this from a well known manufacture but understand it happens from time to time.

Please would you be kind enough to advise me of the next steps to rectify this issue.

Please see picture attached.

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John

Oct 19, 2016

My basketball shoe came apart in the middle of a game.

They are more than two years old, but as one can see only worn a couple of times.

I was told my only recourse was to take them back to the original store.

I honestly cannot remember which store that was.

It also appears that Nike has no address or phone number where issues can be escalated.

The customer service rep is the end of the line.

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joe cresta

Oct 18, 2016

I purchased a pair of nike air monarch sneaker.

Very poor quality.

White tops pealing, side coming unglued.

2nd time this happened to me with nikes.

I expected better from nike and they just lost my business.

I have read similar complaints with this sneaker too.

What is the phone number for Nike head offices?

I would like to file a formal request to get my money back and move on for good.

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John

Sep 15, 2016

Bottom of golf shoes pealed off both shoes after a minimum amount of use.

These shoes cost over $100 and had only been worn about 8 or 9 times over recent years.

The fact that the bottoms came off both of the Nike shoes indicates to me a serious design failure in the shoes.

They looked so pretty new but now they are terrible.

Will try to send a picture later.

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Bill Stolzmann

Sep 8, 2016

I have bought two pairs of Air Monarch IV from Kohls, The first pair didn't last 6 months because the rubber tip on the front of the shoes let go and the whole sole in the front of the shoe was coming off.

I tried glueing them but that was no help.

Reluctant I bought another pair, this time saving my receipt.

I purchased them on 12/09/2015. and the left shoe has already let loose some time ago and now is completely let go.

I am a 100% disabled person, the most I really do is walk my dogs in our neighborhood.

I would expect a shoe to last longer than 6 months.

Just poor workmanship in my opinion.

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Christina Enenbach

Sep 4, 2016

We purchased football cleats from Dicks sporting goods and they have not held up.

He played in his second game last night and the cleats ripped.

These are expensive and I would have thought they would last at least the whole season.

They are supposed to be designed for football and should later more than 1 and a half games.

We are loyal customers and would hope they stand behind there products.

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Lisa Gage

Aug 15, 2016

My son is 8 years old and he went camping for 2 nights and 3 days up north.

When he came home his left foot had a rub burn from the nike strap that goes overtop of the slip on sandals and all across his toes and open blisters across the top of his foot.

The swelling so bad that he couldn't walk on his feet normal for 4 days, he was walking on his heels.

His right foot had the same irritation and swelling but no open blisters on that one but still could not walk on his feet only on his heels.

I did take him to his Pediatrician first thing on August 4th and they put him on antibiotics and an antibiotic cream because they were concerned about a staff infection because of the open blisters that were draining.

I have attached a picture of his left foot because that is the only one I took,…

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Vitor Manuel

May 19, 2016

From the website and an online Nike shoe store.

My order #100000010 from April 28 2016, $84,99 Nike Nike Air Zoom Pegasus 32 shoes, request shipping to Portugal never arrived neither I got any feedback following payment.

Site never responded to the contact form or product review on subsequent attempts of contact.

The website seems dead but will accept your payments and I lost my money,.

I wish I could get reinbursed on my credit card.

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theresa davis

May 2, 2016

I got a pair of Nike sneakers for a gift and the back of both sneakers has broken down and tearing.

I have only used them occasionally for a few months.

I would like to have them replaced, size 7, any color.

I am very dissapointed as I know they were expensive.

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Carrie Hamilton

May 1, 2016

I purchased Nike KIDS Fusion X 2 (PS) sneakers for my son at Khols.

They were comfortable and looked great!

However, within a very week we were back at the store to return the sneakers because the front of the toes on not only one, but both of the shoes were ripping at the seams.

I was very disappointed especially after paying $50 for a five year olds sneakers.

After returning the sneakers and having to select another color because they did not have the same exact color in his size. (Now he was disappointed!) My son wore the sneakers to school a few times and the same thing happened a second time!

I am very discouraged with this product!

My family and I stand by Nike sneakers, however after this happening twice it was a total inconvenience and frustrating at the same time.

I am…

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ella burchett

Mar 9, 2016

I went to the store happy to get a new pair of shoes and I got a pair of black leather girl shoes for skateboarding.

I went to go for a ride on my bike and I've only had them for about a week.

I got home and realized that the bottom was already ripped off!

Has anyone else successfully contacted Nike corporate and complained to get a refund?

I was so angry about it because I've only had them for a week.

I made the switch from Vans to Nike and that was a huge mistake because my Vans have lasted already 3 months and they are still in better shape than my new Nike shoes.

I wouldn't recommend Nike shoes or products to anybody.

They are trashy and cheap products that wont last and the company just wants your money.

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K. Feuerborn

Feb 17, 2016

Oh Nike.

You have NEVER failed me, until now.

I always insist on purchasing Nike Athletic shoes for myself and my children.

They usually fit like they are made for our feet, and they are incredibly durable.

I have been purchasing/wearing Nike exclusively since the 1980's.

In January I purchased a pair of Women's Dual Fusion X shoes for myself.

They felt wonderful.

I loved them so much that I purchased another pair for my daughter.

Within 5 weeks, the mesh has separated from the other outer fabric on near where my foot bends!

If these were shoes I wore daily, or if I were on my feet all day, then I MIGHT find this understandable.

But they were only worn about 7 or 8 times before this happened!

The only reason I can justify buying $70 shoes is because I assumed they would last for…

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Casson Hatton-Jones

Dec 23, 2015

I am disappointed in Nike, I first bought my sneakers in New Zealand 4 years back.

These shoes never lasted long and the sole started coming off (they were not cheap) I then contacted Nike and they replaced them.

I was sent another pair of sneakers, I have had these shoes for possibly (just over 2 years) and now these soles are starting to pull away from the shoe.

For the price of Nike I do not expect to replace my shoes every 2 years and I don’t wear them on a regular basis.

I know of people who have Nikes for years but these shoes are not worth the money.

I would appreciate a customer service phone call or email from Nike please regarding this and would like my shoes replaced as I am unhappy with Nike, these shoes are supposed to be the best out there for the price but lately that…

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Laundy

Dec 18, 2015

Wacthed NFL Thursday night football, bucs vs rams.

I am not color blind and game was unwatchable.

Your color rush should be renamed color flush.

Won't spend a dime on that crap.

Goodbye TNF NFL.

Someone should tell the corporate execs at Nike their new product is a joke.

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Brian Cruz

Nov 16, 2015

I wanted to file a complaint against the Nike Company.

I, Brian Cruz residing at 31 Leonard Street, Brooklyn, New York 11206 bought a pair of Nike Sneakers at Footlocker Action Store in Long Island.

I was in need of sneakers to run in the 26 mile Marathon 2015.

I bought a pair of Nike sneakers (Nike Lunarestoa 2 KJCRD QS size 8.

5 Number 777503 001) in the amount of $100.

00 which were suppose to be running sneakers.

However, the product was not suitable for running the 26 miles in the Marathon.

The sneakers were my size but the product were not wide enough to be able to run.

I have always brought Nike sneakers because I am a runner with an agenda.

I am writing to notify you that I am not satisfied with the above sneakers which I would like to be compensated.

I was running for a…

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Richard Manfrin

Oct 27, 2015

I have a complaint about 4 pairs of Nike shoes, having one right now, soles are falling off--Why---wrong glue maybe?

It seems when they get wet they weaken then fall off 1 at a time. has this problem been fixed?

I would like to continue wearing this brand of shoe but not if it continues to happen.

This is the second complaint email I've sent to Nike and I am hoping the corporate office will reply by email or letter to my complaint, look forward to your reply.

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joseph cook

Apr 25, 2015

Ok, first let me start by saying I love NIKE, loyal customer and will cont. but the last two pairs I brought they didn't last very long.

4 to 5 months and that's just the gym and around house.

I thought maybe I was to hard on the shoe, but the second I don't regard buying the shoe's honestly I prefer Nike overall.

I just was not pleased with the second pair.

It's crazy my wife won't let me wear them out in public had them 3 months, she swears I had them years but I refuse to throwing them she say maybe it time. to try another shoe which I don't see myself with another shoe so I will be shopping for another pair pretty soon I hope these are better but as I explained I'm fan to the end so regardless I'm love them.

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Dave Roberts

Apr 19, 2015

I'm frustrated.

My 13 year old son plays on a nationally ranked premiere soccer team.

He so badly wanted nike's Magista soccer cleats.

Because they are about $300.

00, we told him he would have to earn the money himself to pay for them.

He saved up his money and gave up his birthday party, with all his friends, so he could take the money and put it toward his cleats.

He was so excited to buy them.

In his first game, a week after he purchased them, a stud broke off and he couldn't wear them anymore.

He was devastated!

The store wouldn't take them back because they said it was a Nike defect, and we would have to contact Nike directly.

So here we are.

Thanks Nike!

You just broke my kid's heart!!!!!

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Anonymous

Mar 16, 2015

I was looking out for Fly knit Lunar3 Blue Running Shoes and found them at Nike.

Like the brand name itself suggests, the quality is just awesome.

I really love what Nike has to provide in terms of their products.

One can be rest assured that they provide the best in class quality products.

I suggest Nike as a brand to everyone who is looking for sports and good quality then Nike is the brand to choose.

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Jordan

Mar 10, 2015

I purchased a pair of shoes on a Thursday night and paid for "next day" air shipping. $25, I knew the purchase wouldnt be processed until Friday so logically next day is Saturday.

I initiated a web chat with customer service they told me first that "FedEx doesn't deliver on Saturday" which is a lie.

The customer service agent then blamed a "major storm" in Memphis...

2" of snow lol.

He then showed me their terms and conditions where "next day" is 1-2 business days.

That is purposefully misleading, it's an absolute joke that they charge extra for 1-2 business day shipping when that is what ground shipping basically provides.

It's misleading and shady to say the least.

Nike's greed has driven this loyal customer to the competition, all over $25 that they wouldn't refund.

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