Morrisons

One of your staff his name was James working in restaurant in Norwich was very rude to me just asked him a simple question don’t think I will be eating in there again until you get some well mannered staff

Staff attitude is terrible, I was at check out point when my wife called asking me to grab something else which is 4 meter away from my check point (there are 8 check out point in total and 6 are unused) I looked around and saw the staff is at quite distance, so I quickly go back and grab the things that my wife asked me to buy and

when I come back to the self checkout till, I saw Gillian (staff name) was trying to cancel my item I scanned. I told her that I quickly grab another thing and now I'm back. ) and the self check out till detect scanned item as additional unknown item, so I can use that till to proceed with the purchase.

I went to the next till. But she turned back to me and saying I can't use…

Now the worse thing in all the time we sat in your cafe no one wiped or cleaned the tables with covid its not right thank you for your time D Evanson

I bought a joint of special roasting joint of beef for my Xmas dinner and we’ve cooked it and it his so tough and chewy you can even eat it it’s very very poor joint of meat I haven’t got a photo of it has it’s gone straight in bin

i am elderly with mobility problems and rely on my home deliveries from morrisons. i ordered the 'best festive cheese collection' which cost £7 as a gift for my friend for christmas and received it today,december 9th.

however i was shocked to see that the 'use by' date was december 17th . , since it was very misleading to advertise it as such. but the lady i spoke to was adament that i wouild not get my money back because when i ordered it it stated 7 days, but i presumed that meant AFTER it had been opened, as other edible items which i had ordered which stated the same, were all dated for late december.

i am very dissapointed with their decision, and feel i have been very badly treated, and would like to warn other morrison customers to be aware of morrisons policy when ordering edible…

It seems every time I go to whitleybay morrisons tyne and wear a certain member of staff and a rather rude person towards the cafe staff she always helps herself to coffee I notice this when the staff are not looking I am sure this is lost revenue her name is Barbara as the staff mentioned her name when she came to the counter they said she worked in the cafe all I can say what a rude person she is not what you would expect from a big company having a none customer service employee

I bought Morrisons extra mature cheddar at a cost of £2

This extra mature is really awful and isn’t truly extra mature. So don’t waste your money buying this product

Marks out of 10 0 nil points

Unable to resolve issue by phone, twitter and Facebook. Extremely poor customer service.

Sumner..

30, because of the fuel station I was still stuck at the same place in the carpark at 12 dinner time I couldn't get out, I went in to speak to a manager to try and get help in directing the traffic so we could leave but the manager wouldn't come down to speak, it was like they where putting their staff in the firing line which I think is wrong, managers in Neath store are a joke, I was late for work an very unhappy about the way they handled the situation will never go there again absolute clowns for management.

Me & my family visited morrisons cafe today for lunch. 1st thing when we went to our table no 27 it still had plates and cuos and the table was so dirty it had not been cleard away or cleaned.

So i got some tissues went and put some hot water on them from the hot water machine and cleaned our own table. We then placed our order it took over 35 minutes to come. Then they had not gave my mam her food she ordered.

I went and asked and they said sorry but there was no more items on your order. Yes my dad had orderd 2x fish & chips 1 with mushy peas 1 with out. Steak pie mash and peas chicken pie mash and peas with gravy also saussage mash peas and gravy.

The lady finally came over 15 mins later but we had all eat so my mam was a little disappointed. 50 back.

Poor customer support from Skipton Store.

Rarely do they pick up the phone to answer but tell the customer to ring again later and close down the line. Not good enough when one is a regular customer.

I just watched this. v=ldcmAPSkiUo As a customer of Morrisons, your company better have a very robust response to this as this is simply intolerable for a store guard and some jobless tit to be assaulting prospective MPs. Does Morrisons have an anti-BREXIT policy.

What is your equality policy? Do you discriminate based on political views? 4 million + of the rest of us that suddenly find Lidl and ASDA more appealing places to take our business? What have you got to say to us?

I sincerely hope the company that is providing this service beating up and bullying members of the public loses its contract immediately. What is your company anti-bullyng policy and does this not extend to customers?

I'm a outside caterer & had a very special Birthday Occasion booked . The majority of guests were vegetarian but would eat fish - So, after several days of researching dishes, we came up with a menu . The main course was Hake & not having a fishmongers nearby anymore - I went to visit your store @ Ilkeston, Derbyshire as it always looks very fresh and inviting.

I did my research & decided I liked the look of your range and the price - so after a discussion with an assistant I wanted to know how to order 2 weeks in advance. The Assistant said I needed to go to Customer Services.

Customer Services were vague of how to place an order - called a senior member of the fish counter - They were most helpful and we came to an understanding that they would save me several pieces of Hake of a couple…

Welwyn Garden City, Herts Store - Usually the meals are good for the money but today my meal arrived in just a few minutes so therefore the food had been kept warm. Meal not very hot which is a food safety issue (I have level2 food safety certificate).

I was hungry and it was edible so I ate it because it wasn't bad. 80 is a lot out of Carers Allowance but I needed to eat. A few hours later I'm at home on the toilet - all day and night probably.

We'd been before and found the same thing empty shelves,so we turned round and went to Aldi near us and saved money too. I proceeded with my shopping only to find no tomatoes,out ! The fishmonger came to serve us !

Old Ken Morrison will be turning in his grave . Management needs to do a lot more else the future for the Morrisons supermarket looks grim,especially with the Aldis and Lidls that are in competition with cheaper produce ! Sincerely an old caring customer . 19

Friday morning on the 5th of July me and my children came to buy some water at Morrisons in King's Lynn, but we saw some kids jumpers so we brought it. We went to check out on the costumer service, once we finished on the way out the beeper went off one of security man came to sort it out.

He took our jumper and was standing with it and not doing anything. I told him that I might be late for my work (work as a doctor and I might be late to see my patients) and can he help us out.

He turned to me with his back and was quite. No respect neither understanding. After 10 minutes I went to find my receipt in the BIN and he continued to stand with jumper in his hands.

Finally I have found my proof of purchase and passed it to him. After all finished he event did not apologise and just gave me…

19 at between 3pm and 4pm. as we are no food at al. I am 88 years old and not mobile unable to go local shops. Immidiate action reqd. pl. Manjit Sihota.

Having moved to Wetherby in 2018 and since using my local Morrisons, I have not had a good shopping experience there, yet. The staff are generally rude, impolite and unhelpful and wear the expression that everything you ask, is too much effort to be bothered with.

The shelves are almost continually half stocked, no matter what time of day I visit. It is a miserable experience shopping there. At first I thought it was just myself that experienced this, but upon speaking to neighbours and friends who live in the area, it would seem that this is the rule rather than the exception.

The only competition in the area is Aldi, who will receive all my custom from now on. I am sure Mr Morrison would not want one of his supermarkets, which after all, is situated in a fairly affluent area, bearing…

the store is badly managed .Prices not correct or in wrong place many empty shelves some foods out of date .Some items marked OUT of stock but are clearly on the shelf.

In the morning before i go to work i went to the petrol station to buy some diesel . and I went to Ely to work in ely college ,it meant be after work meet some friends in Ely, however in the medill of the day i received a phone call from the police to say '' Morrison petrol station reported that you brought some fuel this morning without paying ,,you need to come pack to king's lynn and

pay for your fuel ,so left my work and came pack to king's lynn what happen as i am sure i paid using my card using the pump pay by card only ,before i go to morrison i went to my bank to check what happen , looked at the statement i found the transact for the fuel went throw , i asked the bank to print out…

This food service services the Northwestern Grayslake facility. The food choices are terrible. There is never a change in the menu. I have had spoiled milk, and Broccoli cheese soup. The service is absolutely the worst I have ever seen.

There is never enough help at lunch time. I only get a 30 minute lunch and it can literally take 15 or more minutes to stand in line and get my order made. There are many times that there are no napkins....

two napkin containers are empty. Unacceptable!! JUST AWEFUL. This is a fairly large out patient facility and the Café should be 100% better than what it is. This is such a disservice to a very busy out patient facility. Something needs to change from the top down!

Me and my wife visited your cafe in your store at Kidderminster at 17.26, we ordered fish and chips they were served after about ten minutes,the chips were overcooked and the mushy peas had dried up crust on them.The cafe looked very uncared for with food debris under many of the tables and over loaded trollies full of dirty plates and leftover food.Needless to say we will not be eating here again.

I have always shopped at Morrisons Whitley Bay since the day it opened and found it excellent.

However over the past few months they have reduced their smaller trolleys. They are like gold to get from the trolley stores. The only ones available on most days is the very large heavy shopping trolleys or baskets. These very large trollies are difficult to control, no good for smaller shopibng.

Today I searched the car park for the smaller trollies and came across a group of customers looking for them and also complaining. I spoke to at least 10 customers on my shop and asked how they felt and they to were complaining.

People who are disabled or elderly cannot manage the large trolleys. Please could you persuade who ever is in charge of these items to restore a quantity of the smaller trollies…

Dear Sir / Madam,

For the third time in three months I have had to alert your sales staff to THEFT within the store . I have witnessed men filling large, canvas, carrier bags with expensive alcohol - malt whiskies and large bottles of spirits.

This must be costing you a fortune!

Where are your security cameras pointing at - the sweetie counter??

I think you need to increase your security on the alcohol aisle - perhaps paying for alcohol at a separate till at end of aisle - just like you have to pay separately for cigarettes at the tobacco kiosk.

Just a thought!!

Hope you find this information helpful.

Kind Regards,

Tracey McGowan

Did my shopping this morning and went for a small breakfast with brown bread got told they don't offer brown bread challenge him saying that unusual he then asked a person behind the back counter saying that they only do brown bread in bloomer loaf which I I'm very surprised as you don't do brown bloomer laid in store then asked for three crumpet saying that they don't do three only two when reicieving they where cold as though they came straight out the packet

last week i bought a pack of vitamins from Morrisons and start taking them and after taking for 2 days i felt sick and nausea and realize the pills was out of date.The date was expired on July.

kind regards Fahime

i have shopping at this store since it opened but today was a joke far to many products [sorry out of stock] never been as bad just as well staff were great as usual came without 5 or 6 products will go and get them at asda if it is the same next week the wife and i will be golng to asda PS and we dont really want to

Hi me and my wife regularily use your store in Dalkeith for shopping however we have encountered problems at the cigarette counter with giving the wrong item we asked for and dont notice till we get home when you try to change them they treat you like a criminal and it is your fault and say after phoning manager that they will do it this time but

if they make mistakes they will not do it having went to Tesco store not far from Morrisons their attitude is completely different and would change them no problem i no this aproblem as all packets look the same but if they look at the packet this problem would not occur

I use your store for my major shop and have limited time and once again found that your shelves were practically empty what's going n n the hartlepool store only a third of what I required was available a sheer waste of time . So I had to go to another reputable store to get the remainder of my shopping list

just had a terrible experience at morrisons in willenhall, west midlands. been waiting for a parcel from doodle for the last 2 days, have been complaining to the supplier on ebay, but it seems the parcel was already waiting at the store for the last 24 hours...

it seems the staff don't know what they are doing..... the parcel had not been booked in. i was told to come and collect the parcel when i rang up to enquire,but when i got in store, was told to go home and wait for the collection code.

was told by a member of staff "we've got 3 sections to look after", that is not my problem, i am a customer... total lack of training and customer respect.... was also told - "if you want to put a customer complaint in, thats up to you," - so i have...

if this is typical of morrisons service, i…

We visited your store in Hadleigh Suffolk on Friday 22nd December to finish our Christmas food shop only to find empty shelves in some aisles. There was minimal smoked salmon left and prepacked luxury vegetables, and when asked where supplies were, we and other people asking were told they were expecting a delivery.

This is all very well and good, but for people who had come to Hadleigh especially to purchase these types of items it was very annoying. We had to go elsewhere, which was greatly inconvenient as we were on a tight time schedule. 30 am.

Some of the aisles where I presume you had a delivery were partially blocked by cages of goods and people putting them on shelves. A comment was made to me by another customer in passing. why at this busy time couldn't this…

I put a order in for my shopping over the Easter holiday, and legs of lamb was half price so i bought two I put one in freezer and cooked one which wasn't very nice and didn't taste very nice. So, I cooked the other one two days ago and the same with this one my husband who really liked his lamb and was put off by the smell.

We know lamb as we are in our 60 ad 70 years of age. We know this was old lamb very old lamb because of the smell any way it went in the bin. I wasn't going to complaint but I am fed up of being sold rubbish stuff off other Morrisons supermarkets and shops.

50 per week if I don't cancel by finding a code to send to whoever is sending. I thought I should inform you as there might be people that cannot afford this con. There are a number of different ones that pretend to be Morrisons, details at the foot of the e-mail Marketsharembu 223W Bulldog,BLVD 136 Provo UT 84604.

These spam emails basically say, "CONGRATULATIONS! Claim Your 500 Morrisons Gift Card!. Act Now! " This is really my only complaint, otherwise I like the store.

Went into Kings Lynn store, ordered food, was told it would take half an hour, changed order and just got sandwich at the till the cashier was so stressed there were only two people on duty do not think this is fair on staff. As having retail experience i understand the stress factor, this is not the first time this has happened. Most people were just moaning but i thought this should be brought to your attention.

In May 2015 took my Mother for breakfast at Hanley Stoke on Trent store. Food and service unacceptable and complained. Chris got back to me and offered a compensation voucher. Nothing received but complaint no longer on Twitter. Was that the objective? Awful customer service.

Customer service at Morrison is very poor. Women who served me on the checkout was very very rude. Never smiled Never said hello or thank you and was rude when I asked for more bags and when it came to paying.

I told her she was being rude she never said sorry and that I said I was going to put in a complaint about her and she just said go head what I thought was very rude.