Miracle Ear

Miracle Ear phone calls – Beginning 7-18-25

7-18 - I had received a "Birthday Gift" from Miracle ear for a "FREE Hearing Evaluation & $50 Amazon* Card." and had an appointment w/Kim at Columbia MO office – Had my hearing checked. Kim said I didn’t have “enough” hearing loss to continue to hearing aids at this time, but made an appointment for next year to make sure the loss hadn’t progressed. And “unfortunately” I didn’t qualify for the $50 Amazon gift card. (*Read the small print on the “Birthday Gift For You” sent to me without my solicitation).

7-21 – Called Miracle Ear, talked with Jonathan. Was transferred to Kim – Told her I’d read the fine print myself, and it said I would qualify if I had hearing loss. Did not say “enough hearing loss to get hearing aids”. (I DID have some…

I recently punctured my eardrum while not wearing my devices. I went in today for an appt to have a new exam after it healed to see if I had the same hearing loss. I currently have the universal, outdoor sports, noisy environment , privacy, and tv settings.

Prior to my appt, all 5 settings were working today and I used 3 of them yesterday. After the appt and adjustment of the devices, only 1 setting was working and it would not adjust to the other 4 settings.

I even walked outside of the office into the noisy street traffic and changed the setting and nothing would change . The tech said nothing was changed as far as the settings today and that she would have to send them back to the mfg for examining and it would take 3-4 weeks.

I've also had problems with very low volume coming…

00 dollars in one lump sum for my hearing aids and my cleanings and appointments were on fridays which was my day off from work. Now, nobody is in that office on fridays and I don’t want to take time off from work or travel to who knows where to a different location.

I wasn’t even notified of the change. I would never recommend miracle ear to anyone.

I purchased a pair of OTE hearing aids for $8,000. My insurance paid $1,000; u paid $1,000; and I paid $6,000. I signed the contract, because I was assured they were going to work. In the last year I paid over $300 in hearing aids.

I told them, from experience, I needed a mold to keep them from coming out of my ears. After a year, I will b getting my hearing aids with a mold.

I believe I should be given money for the year without hearing aids. Thank goodness I had an old, old pair I could wear.

I missed most of my social events, because of my hearing. I’m going to b 82 and it is crucial to hear. Closed caption is definitely for those who no longer can hear a pin drop. I missed Advent services and Sunday service. We r now into Lent and I have missed those services. Church is a big event…

I signed the contract, because I was told with a few adjustments the hearing aids would work. After a year, I was contacted by a Miracle Ear representative. I finally, was able to make them understand what I was talking about to make TOE hearing aids to work. I told them, when I took my fingers and gently pushed on my hearing aids they were great. I told them I needed a mold, in order for them to stay in my ears. I’ve had OTE hearing aids before and to keep the receiver in my ears a mold was needed.

I’ve spent over $200. In batteries. I missed social activities, like attending Church. We are celebrating Lent. We have a supper and a service every Wednesday during Lent. I have not been able to attend Church, because I can’t hear. My social activities have been compromised. I’m almost 82…

To Whom It May Concern, My mother Joyce Vaughn went to miracle-ear located at 2121 Airline Drive, Bossier City, LA. 71111 back in November to see about getting a hearing aid for her tinnitus. She talked to Justin Stuart. He told my mother we can help you.

My mother informed him that she can’t buy a set of hearing aids until she talked to her son. He told her no problem. Justin gave her a pair of hearing aids. Joyce informed him that she can’t buy them at this time.

Justin then told her not to worry about it. He had her sign some papers and my mother Joyce asked Justin what am I signing. I can’t read the papers, because I left my glasses at home. Justin said the first page is that I am giving you the hearing aids and not someone on the street.

She said OK and signed the papers. At this…

What started out as a friendly respectful professional relationship has disintegrated into a complete collapse of trust. After being evaluated for hearing aids, purchasing those hearing aids, putting a substantial down payment on those Hearing aids we signed a contract with a finance company RECOMMENDED by Miracle Ear staff, we are devastated by the manipulations of the finance company ALLY.

But worse we are completed disheartened by Miracle Ear company distancing themselves from Ally when we accepted their word and signed papers in their office. We are elderly and the treatment we have received is shattering. They said, “We’re out of it.

It’s between you and the finance company; you own the hearing aids and they are not returnable. We recommended it to friends, but under the…

I filed a complaint with you a week or so ago against miracle ear and I never received a response. What is the best way to find out what happened? H. Davis

when I first got these hearing aids the technician at your Olympia Fields store seemed to know what he was doing. since he left been having a new tech almost every time I go. They have messed with these aids to the point I have been living with a constant whistle I went for mycheck up told him about it and he stated that if turned in for repair I would have to do without the aid until I get it back.

That's unacceptable since I'm as close to deft without them I truely believe all thats needed is a larger ear piece, because if i hold the hearing aid in tightly the whistle goes away I explained that to the tech and he wouldn't replace it with a larger one. I can't believe that a company as large as yours wouldn't have loaners for this type of situation

You would think that after $6000 you would get better service and get the help you need. They have gone through so many workers and not everyone knows what they are doing. Went in one time for an appointment and wasn’t really helped left with not really being able to hear, but there was not much more he could do to help us, we went in for an appointment today that I had scheduled the day prior.

My appointment was at 11:45. We showed up at 11:40 and the guy work in the elevator said he just had left so I went up and called the number on the door since there was a sign that said he wouldn’t return to one.

The lady on the phone said she would try to give him a call to see what was going on because we did have an appointment at 11:45. she got a hold of him and he said he would be there in 10…

00 down. 00 for 5 years for balance. 00 due on 7/27/22. I contacted miracle ear. Said I couldn't afford payment and tried to return hearing aids. Admittedly I was a few days late of the 30 day return period so miracle ear refused to take them back.

I filed a dispute with Comenity. They investigated and essentially said it was miracle ears fault for a misquoted monthly payment. I have since tried to return aids to miracle ear with no luck. I have not made a payment to Comenity which caused the bill to keep going up and my credit score to be reduced by 100 points.

Comenity has tried to be helpful by removing some late fees etc.. 51,which I still can't afford to pay, due today 1/27/23. 00 per month. ) Now, I don't want the aids anymore. I just want to be rid of this hassle and get my credit…

I purchased and paid in full for my miracle ear November 23, 2022, I still do not have the item - it is now January 23, 2023. I am getting no cooperation from anyone at Miracle Ear- neither corporate nor the NY office I purchased it in.

This is so ridiculous that I would suggest buy one anywhere else and I now have seen them cheaper and probably better. 00 dollars so it makes no difference to them. Egregious. ……….

I had hearing aids made in Ravenna Ohio they did not fit, they made second pair, still didn’t fit ( in the ear model) I dropped them off , Oct. 25 they made a new pair, I still don’t have them , meanwhile I have made 2 payments and another one is due tomorrow , I still don’t have hearing aids WHERE ARE THEY?

I am still in the middle of trying to work with ME to either get the replacement aid cost refunded, or, ideally, get simpler aids. We paid over $8,500 for the top of the line hearing aids BECAUSE of the “find my device” app.

That app DOES NOT WORK! Therefore, I find these aids unacceptable. I have been contacting ME since October (over two months) and get nothing but promises to call me back. I have been scammed. This is THE most unprofessional company I have ever done business with. What a scam!

Why am I paying $1000 for cheap hearing aids when I went to return that $1000 once they refused to take him and let me pay the $250 for a restock instead they refinance and gave me some cheap hearing aids I will be contacting the district attorney

I want to complain in reference to the past service that my mother received. She went to the Gainesville Ga office and she was told she had no insurance coverage.

However, she does have coverage. Then when I got involved I was told she could not get refund because of too many days. I feel like no one even bothered to reach out to her insurance company at all. She is old and gets things confused if they had called to verify an appointment with miracle ear would not have been set.

The expense is just to much for her and I feel like she was taken advantage of. I have spoken to everyone in that office all I am asking is for her to get a refund of what she has paid in.

00 is a little much on a fixed income single lady that I call my mom she has only made 1 payment of $112 and some change I…

They did not honor the Butterball gift card promotion when I had a hearing screening done on 11-4-22. The person that performed the test said he was not given these gift cards & we would have to wait to be contacted.

I recently moved from Mississippi to Newport News, VA. I took my hearing aids in to the Newport News office on Warwick Street and they had to send one to the factory. I was told it would be 7-10 days. I took them in on Oct. 3. When the office answers their phone, they tell me they don't know anything and that they don't know what to say. They have never returned a phone call.

I am hoping someone can help me get my hearing aid or at least find out what is happening.

I can't rate my experience because the rating scale doesn't go below 1! Dont believe all the hype. My mother made the decision, at the age of 91 to purchase a set of these hearing aids. 00. When she first got them, her old hearing aid (she only had 1 at the time) was still working so she continued to wear the old one unless she was going out somewhere.

Plus, she was accustomed to putting the old one in as it was molded to the shape of her ear and easy for her to insert and remove. Over time, the old hearing aid became of no use to her so she began wearing the miracle ear hearing aids every day and I have to say that she and myself are very dissatisfied with them for a few reasons.

First off, at her age, she has severe arthritis in her shoulders and hands. Raising her arms or just holding…

This company has the worst customer service I have ever experienced in my life. They are happy to take $8,000 from a 90-year-old woman but are too busy to come out and service her hearing aids. She was desperate to hear !

with the so-called guarantee of 30 days which is a total farce and scam. Buyer be ware! They make appointments to see the client and then do not show up and don't bother to call and reschedule. 00. Totally unethical to these elder folks who still believe that Miracle Ear will stand behind their product.

Miracle Ear sells defective products. When you pay 6200 US dollars cash for a product, you fully expect it to work. I have been unable to contact Miracle Ear either by phone or on-line. They have no respect for their customers once the product is purchased.

Buying hearing aids from Miracle Ear is the biggest mistake I made. I hate to get a lawyer involved, but it would appear that I have to. Miracle Ear deserves NO STARS at all, unless like numbers, they can get a negative star.

I’ve had 2 unfortunate experiences recently with the receptionist, Shameka,She has always had an attitude when we,ve been in the office but these last 2 were the worst. Then I received the newsletter and the coupon for a free gift.

When I showed her she told me that was for new customers only, then she stated she needed to see the entire newsletter. We,ve been going to this offfice for several years I hate to see someone like this ruin it.

We love Michelle Bridges, she is so caring ,always makes us feel good.

In December 2021 I booked my first appointment with Miracle Ear due to a friend suggesting the company may be able to give me a better product, as he was very happy with his. Although I have had hearing aids for 30+ years and used the same audiologist for most of that time, I decided to go to Miracle Ear due to the large number of facilities and warranty services. That looked inviting, boy was I taken for a ride.

At the first appointment, 60 N. Merrimon Avenue, Suite 109, Woodfin, NC 28804, the limited knowledge testing person ran a quick beep test and handed me over to Beth. (Elizibeth Biebinger) Due to my sever loss she recommended the highest quality BTE device with molded ear inserts. I informed her that it is very important to me to hear my family speak as well as music comprehension…

I waited a month for my hearing aid.It didn’t fit right so I told them within a week at next appointment .She order another with a fuller fit in ear.Been almost another month and still waiting for it.I can’t wear the one they told me to wear till the other one. It hurts my ear and falls out so I can’t wear it anywhere so I keep it home.Paying good money shouldn’t have to wait for this.Not happy and wish I went someplace else

The Henderson office had a very good personnel named Mrs. Cheryl Jones. She left . The company hired a young lady, which was ok on service. I was Scheduled for an appointment on 4/6/2022. I showed for my appointment, but Mr.

James Sugggs, the new professional said my appointment was changed to 4/7/2022. I did check my cell phone. He went ahead cleaned my aids . He said I needed to clean the wax off my aids myself.. Why can't you get a good experance person run the Henderson, Ky. office.

The reason I use the Morganfield, Ky. office , I live 4 miles away. They changed. the appointment. to. Henderson ,Ky. I live near Morganfield, Ky. I don't believe Mr Suggs is a good organized individual. He had 3 months to let me know about. date change. Not 24 hours.

i was ROBBED of the APP that had theater and restaurant mode and when i tried to get some answers from Miracle Ear. 00!!! what kind of CRAP is that!! I have been with Miracle ear for almost 14 (FOURTEEN) years!!

and this is what a long time customer gets?? what BULLXXXX is that!!!!

My hearings have had problems charging, a noise. The phone at the Miracle ear office doesn't work properly, it won't let you leave a message if it does happen to ring, it usually rings busy. You can never reach them when you need to.

The finance company Ally Lending Company is horrible. If you pay a payment early they don't count it as the the next month's payment and they charge you a late fee. Found this out through an email, their customer service is very rude.

I have a judgment against Miracle Ear and I have tried very hard to be patient, go through the proper channels to get my $1100.00. Now times out!!! The sheriff will be assisting me in a "asset seizure" unless I hear from someone in the next 72 hours.

still haven't received one. ty Christine Rodriguez 724 216 3146

I purchased H/aid on Nov. 25, 2020 payment of $7638,98. 95 since. Since I wear them, nothing but unhappy about tinny ( metallic) sound laughter or softer. I need to hear my voice to talk and understand conversations. I visited office often to adjust the sound to understand contents I’m hearing or talking.

Some ways I don’t hear because my ears are plugged. When I move it around, mostly I hear tinny sound, don’t understand about 50%. They fell off very easily and I was going to tape them in ears. I don’t know they are too big or too small.

I tried small and large tips, nothing satisfied me. On Dec. 23, 2022, I lost one. I went to office again, to report for lost one for replacement. Now Im in desperate situation. I need to communicate. I called to have an appointment, no one bothered to…

Not able use hearing aids was 15 minutes late because death son would not even let him leave them all they need is programmed to phone

Purchased a set paid several thousand dollars . Sales person told me it would all sorts of things . Got a mew person manager very likable guy . And tried to help . But they always say it ear wax .

Wen in the car one side will will sisal noise and will quit. Tired of messing with them . Their in my dresser drawer . To streeful to deal with them . Seems every one I’ve talked to are very unhappy .

They said they would make it right. Not true!

Went July 20 2021for hearing test was told it would take about a week to get hearing aids needed for both ears. Well it’s September 22 2021 and no hearing aids.

I have called several times to office in Slidell Louisiana they always say I will check on situation and call you back guess what no return calls. Called Mandville Louisiana trying to get answers they don’t answer phone it’s an answering machine. I called 3 times left messages no response from anyone. Called customer service they were nice tried to help but no response.

Miracle Ear actions have given me a bad taste..I’m being ignored if there is something I need to do on my end someone needs to tell me but NO ONE is willing to help me.

This situation has been going on since July and now it’s September so my next step is I’m…

Purchased Hearing Aids Duluth Mn Gina was FANTASTIC to work with but just couldn't get Hearing Aids to work for me. We tried a number times but just wasn't satisfied. So through all these trials we went past the 45 day limit only because Gina tried everything to please me.

The Gentleman Jason who sold me the Hearing Aids REFUSES to Credit me because of time limit even though Gina explained to him why we went past the time limit. telephone 218-340-4994.

Total rudeness from receptionist. I showed up early, I was told they needed a lunch break. I was not happy with over the ear and was fitted for in ear twice. I called to see if they were in. They were and I have to wait another 10 days for appt.

I was not happy and she said do you want to cancel my order. She said she called me but I had no calls from her. I want my hearing aids but I'm not happy with the care I'm getting.

I did a Hearing Test at Miracle Ear in Lubbock TX performed by Ms. Katherine Hill. I am on Medicare through United Healthcare Medicare Advantage Regional PPO - I gave them all my information I was not sure if the PPO would allow me to go through Miracle Ear.

I have severe hearing loss in both ears, I never heard back from them so I contacted to find out if my insurance covered full or partial for hearing aids, they told me no that they had their own hearing provider that I had to go through so I called to make sure & they had told me that Epic Hearing was the supplier & since I had the hearing test already done at Miracle Ear if Ms.

Hill would just email or fax my hearing test results they could send the hearing aids to my door without having to redo a hearing test, etc... I have called,…

Ordered hearing aids didn't fit or work right. Tec Joey in wareham mass was rude wouldn't listen to anything I had to say.gave me a real hard time.now won't give back my 200 dollar deposit. Will never use them again.bad company.

My mother-in-law, who is disabled, was refused her latest appointment due to the absolute incompetence of the East Brunswick, NJ employees. She was asked at 11:20 to wait to come in for her 11:30 appointment. Promptly at 11:30 she walked back in to check in and was asked to stand outside until the current customer(s) exited.

She willingly complied but sat in the car with the person who drove her because there were no benches or chairs to sit on outside and she is HANDICAPPED and cannot stand for more than a few minutes without excruciating pain. They claim they looked for her but never did.

She walked back in at 11:40 and was told that she had missed her appointment and would need to reschedule for the FOURTH time. And now because they have rescheduled previously she has to pay out of…

I purchased a pair of hearing aids in December 2020. I had to return them due to unforeseen health issues. I could no longer wear the aids over my ears. They were returned within your 30 day policy for credit.

That was in January 2021. I still have not received my credit to my credit card account or to my federal BCBS FOR $2500. I purchased them thru your Lawton, Oklahoma store. Please advise

Kennedy bld, 813-5217897 in tampa fl. Because they told us to quit calling them for repairs, they couldn't fix them. Now 7 months later they have us in collections and they still have the product. They called months later and said they had them repaired but we told them we went somewhere else.

They they won't returned the money or take it out of collections and they will sell them to someone else.

when I went to your store in Baker City a few years back got my ears checked . the person said your hearing aids would help me. Now their is yet another person in the store so iI let him try to adjust them.

He sent me to get my ears cleaned by a doctor . The amount of hearing loss I have he told me he would of never recommended hearing aids for me. 00 I payed for them . They don,t work and I don,t need them laying on my dresser.

Thats alot of money for something that doe,s not work . I,m sure you will do the right thing here . Thank you for your help Tim Gassner 541-350-2859

We purchased the Miracle ear hearing aids at the store on San Jose Blvd in Jacksonville, Fl. We now live in Middletown RI. I went into the office in Middletown due to problems I was having with the hearing aids. Before we left Florida I went into the office and they said they would forward my records to Middletown, RI. I went to the Middletown office with a repeat problem of the hearing aids not fitting properly. They were very courteous , but said they needed the records and would request again. This was the third time. Now I am being told I should have had a mold taken at the time I purchased the aids.

These hearing aids were $5000.00, and I requested this type because I was told they were the best. I have had the hearing aids for almost 2 years and have not had the quality I would have…

Aids didn't work second day, never got rid of tinny crackling noise, kept my 3hundred as restocking fee, they were sent back to be repaired and paperwork said corrupt from new. For $4500.00 should have worked. Now going without.

My finace has severe hearing loss in both ears, due to very low an limited income we are not able to afford hearing aids for him. So i went online to find places that will help him to get hearing aid an miracle ear was one that came up that had a program that could possiably help my fiance get hearing aids miracle ear being a popular name and

a big company i decided to see what we had to do to see if he qualified for the hear now program. 00 application fee that is nonrefundable. so i make an appointment online an in the coment box i put the reason for making the appointment to see if my fiance qualified for the hear now program.

10/3/2019 to remind hom of his appointment so when we get to the office i walk up to the desk an the receptionist says to fill out this form at the time i tell…

00. After purchasing, I realized the aids was highly uncomfortable, too bulky, kept falling out of my ear, and made my ear itch a lot. After returning the product, I was told by Mr. Roberson that I had signed a contract and that the 30-day return policy had been voided but was lead through conversation that I was signing an agreement to get a credit increase with Synchrony Bank. Mr.

Roberson assistance had called them for the increase and the assured me it had been approved. When I discussed with Mr. Roberson that he never conveyed to me that I was signing a contract. His response to me was "you should have known that when you walked out the door:.

With the deception of the so=called contract, the misrepresentation of the quality of the product and the attitude of Mr. Roberson, I feel…

earlier this year, April, 2019 at the Miracle Ear location, ,2102 McArthur Dr. Ste. C, Alexandria, LA.

However, the hearing specialist that assisted with the order for the hearing was not the specialist, Lauren who assisted at the initial visit. , assisted by Lauren.

However, their have been ongoing issues with me being unable to hear clearly , due to on going statiic,-when listening to the tv, inability to hear, a person next to me and in crowds, with the current hearing aid. (I do have Tinnitus ) The hearing aid was also sent to be modified, in an attempt to improve my hearing and to make it more secure in my ear.

However, the modification has not made a difference. ) In an attempt to resolve the issue, since I am required to pay for the Genuis 2, because Care Credit has paid for it.…

earlier this year, April, 2019 at the Miracle Ear location, ,2102 McArthur Dr. Ste. C, Alexandria, LA.

However, the hearing specialist that assisted with the order for the hearing was not the specialist, Lauren who assisted at the initial visit. , assisted by Lauren.

However, their have been ongoing issues with me being unable to hear clearly , due to on going statiic,-when listening to the tv, inability to hear, a person next to me and in crowds, with the current hearing aid. (I do have Tinnitus ) The hearing aid was also sent to be modified, in an attempt to improve my hearing and to make it more secure in my ear.

However, the modification has not made a difference. ) In an attempt to resolve the issue, since I am required to pay for the Genuis 2, because Care Credit has paid for it.…

Hello Mr. Lundberg, I am speaking on behalf of my parents one living and one now deceased. The reason I am contacting you by letter is that for the past four years your companies have repeatedly sent solicitations to my dead father and it brings up thoughts of grief and remorse each time.

I have contacted the number each time and explained his passing and how it affects the rest of our living family. After an unbelievable exchange from your Idaho branch never returning our call and never following through we feel we have no where else to turn.

I have tired of giving information for a man that has been removed from this address for more than 30 years. I would have to comment and say that what ever data base you are working from it is flawed.

Please remove Alonzo Hollins 14610 132nd Ave E…

My father bought a pair of $6000 hearing aids less than a year ago. He is 93 and now in a nursing home. The nursing home lost his left aid and I have attempted to get a replacement under the lost and damaged warranty he purchased.

Not only is the replacement going to cost $700, they are going to charge almost $30 to ship it from "corporate" to the store, where it will be programmed. Nothing the size of hearing aid should cost $30 to ship!

We have since moved my father 9 hours away from the store where he bought it (San Antonio). I figured it would be better to deal with the San Antonio store, where it was bought. Big mistake. The San Antonio store said they can mail the hearing aid to us but it will not be sent insured to us "and things do get lost in the mail" says one of the people in…

I am not sure when I got my first Miracle Ear aids. It was at least 2010 and I am on my third pair. I have not misplaced them until the last day of September. They were always in the same place at night when I removed them but now I cannot find them. During the years, we have found a different representative in the office which has been discouraging. In June of this year a bought the "Protection Plan" for $263.40. We were not given any paperwork or even a receipt for the purchase. My husband was not for purchasing the plan as he said so many are "bogus".

On October 3, we went to the local (Gilroy) Miracle Ear to report the loss. Guess what?? Another new agent (since June). The Claim form reported the serial numbers of each aid, Today, October 9, we got a call to go in for information,…