MidFirst Bank logo

MidFirst Bank

5.0
2 complaints

Address

5701 N Shartel Ave, Oklahoma City, OK 73118-5911, Oklahoma City, OK, 73118

A long-term customer of 28 years experienced unexpected account overdrafts affecting both their account and their son's account, totaling thousands of dollars. This occurred during a particularly vulnerable time as the customer is dealing with serious medical conditions and limited income after leaving work due to disability.

Generated 4 days ago

Common Issues

100% (2)
overdrawnthousands of dollarsbank account
100% (2)
28 yearscustomerworked at
100% (2)
quit workinglung conditionheart fail
100% (2)
mortgageMidland Mortgagehouse payment

Complaints

MidFirst Bank logo

Erin Singleterry

May 8, 2023
0

I was a Midfirst bank customer for 28 years. My mortgage is through Midland Mortgage which is a division of Midfirst Bank. I even worked at Midland Mortgage before I became a nurse. I had to quit working May 2022 because I was diagnosed with a rare lung condition that caused my heart to fail.

I had $1000 in my savings and just enough to pay the current months house payment, utilities, car ins, etc when my entire bank account and my son's bank account was overdrawn thousands of dollars due to a garnishment for an old medical bill from 2016. I was of course panicking because I had just found out about my illness and was unable to work and I was negative thousands of dollars.

This all happened on the 1st day of the month, so I could not stop my automatic payments from being taken out so I…