I have the Michelin pilot 4S on my 2019 Mustang Bullit and have had multiple issues with the tire separating issues , poor wear (down to 3/16 of in left, cracking on side walls with only 27000 miles on them. These tires used to be great on other vehicles i owned, but the quality has gone down hill.
They all will have to be replaced for safety issues. 000 miles and I don't drive the car hard or in races.
I purchased 4 michelin tires for my corvette and have less than one thousand miles on them I noticed that the drivers rear has two small screws in it I went to st Lucie battery and tire and they said there’s nothing they can do about it that I would have to purchase a new tire for a tire with 1000 miles on it this to me is unacceptable I have two vehicles and
so does my daughter I will never purchase another michelin tire again and will also discourage my friends from buying Michelins. Thank You. Francis Jaillet of Port St. Lucie Florida
I bought four Michelin defender tires and I mailed a copy of the invoice to your rewards department for my $70 rebate. I have called and spoke with the women in this department more than 10 times. Yesterday I spoke with a woman who thought it was funny and she literally laughed at me.
I recommend you guys do a quality control on your employees if they are laughing at customers who spent $1120 on a set of tires. I have never in my life experienced such unprofessionalism on the phone. If you guys record your conversations, I would challenge you to use those recordings as a sales technique on what not to do.
I’m not expecting special treatment. Your rebate thing online did not work for me, the other options were to fax it in and of course I don’t have a fax machine. It took me a lot of time…
I bought an a brand new Audi Q5 two years ago and after 30000 kms and proper maintenance My dealership told me the tires need replacing which came as a rude shock to me. This was a big reason I chose Audi, I thought with Michelin tires I get a good mileage but I was wrong.
Customer service sucks as they dont give a darn. I am dissatisfied and disappointed in Michelin.. Never Buy again.
00 in July 2019 for 4 new tires with a 45000 mile warranty, I am spending another $520 now as those tires, (after 21000) miles, are shot. They call it 'chunking', as the tires literally fall apart in chunks. 00. Never again Michelin.
I would not have bought them again this time, but had no choice due to it being a warranty claim. I wish they would have just given me 70% of what I paid originally, and I would have found a better tire!!!
Bought new Cadillac had new Michelins on it. Haven't quit 12000 miles on my car and having to buy mew tires. Not much tread left! Can someone tell me why? I have never had to replace tires .
NOT A HAPPY CUSTOMER!
I have a 2018 Chevy equinox. In August, 2019, I had 23,000 miles on my car. My tire had a flat. I went to Discount Tire and they showed me how bald with no tread my tires were and said that I needed to replace them. So, I bought four new tires.
Recently, I heard from people that this was an issue with Michelin tires during those years. I was never informed about this. Some people luckily complained to the dealership and were given four new free tires or a refund/credit through Michelin.
I called Michelin customer service a few weeks ago. The lady said since I didn’t buy the tires through the dealership I can’t get any type of refund. I was never informed of this issue. She said my car wasn’t on the list of being affected by this. My tires obviously were. I never thought to check on my…
I am a truck driver and I was into the Michelin plant in Granton Nova Scotia on Abercrombie Road and I was treated very poorly by one of the security officers driving around in a blue pick up truck his first name was Philip I was proceeding to the back of the building with my doors open driving slow not knowing you’re not allowed to drive around the yard with open doors and he proceeded to Stop and call me a liar I was very upset
False warranty. 100% satisfaction for 30 days is lie. Bought tires through simple tire. Had a flat tire withing 2 weeks. Started contacting simpletire customer service. They would take long time to respond. As I questioned why I needed to provide a tire shop report on faulty tire when warranty says if I dont like it take it back.
They made sure to bump me out of my 30 days without help. I contacted michelin saying my documentation shows dates within 30 days but they said oh well. Should have called us. Altbough website clearly instructs you to contact dealer.
50 r 15 the 345 time out of 4 tires there always been 1 tire that was not any good eighter they couldn't balance it out right or they seperatored know I just bought less then a year ago discount tire has been trying to balance out the one tire every time I take in they try to balance it wether they brake the beer and spin the tire on the rim and
put it back on my truck they say it's good no it's not it's worse I took it in last week and told them I wanted a new tire this tire is so bad it shacking my truck apart so they agreed to give me a new one and they told me they can't get one what kind of shit is this I want a reply back please
Bought the car April 1, 2021 the first week I had to put air in the tire, I also called Roncraft Dealership in Baytown Tx asking why do I need to put air in my tire and they said some they don't put the full amount in when transporting cars to dealership.
Then two weeks later had to take car to the dealership in Waco because of the same and they fixed it. On the 3rd of July. 2021I had a blowout on the front passage tire got that fixed. Now at the dealership for the same back tire, the dealership is replacing.
Also I took the car to discount tire they said it's a bad tire and the dealership said it's the same on the tire that's bad, which make me a little afraid to drive it.
I bought a set of 4 tires from Michelin on April 5, 2021. It offered a $120 rebate. I submitted the rebate on April 8th. It's now May 26th and still no rebate. Every time I call or email Michelin Fulfillment Center I get a different story.
2 weeks ago Alvin assured me I would receive the rebate that Thursday. Thursday came and went and no rebate. I called again and this time Alvin told me it would be another 2 to 3 weeks before I get my rebate.
How hard is it for their bank to issue a virtual rebate card? Obviously Michelin likes to hold it's customers' money hostage so they can collect interest on their money. Shame on Michelin. From now I will only buy my tires from Goodyear.
Much better company for sure.
00 service charge to fix my car after using their "smart" charging cables. Following the instructions to the letter, getting the so called correct indicator lights and attempting to start the dead car resulted in a 100 AMP blown fuse.
The Firestone technician diagnosed the cause as a reversal of the polarity during the charging attempt. This was not supposed to happen, and yet even with the correct connection between batteries it did! NOT HAPPY!
Poor tire wear on a new vehicle. Tires Michelin Primacy MXV4, P235/50R/19. Purchased new 2017 Toyota Sienna and had 20,000 mile service completed and all tires at 4/32. Purchased vehicle pleased to have the known quality of Michelin tires on my vehicle.
I am extremely disappointed at the wear when I expected at least 50,000 miles on what I thought was a quality tire. Thank you for your consideration in this matter.
I have gone thru two full sets of Michelin Pilot Sport N3 tires on my 2004 Porsche 911 Carrera 4S with the six speed manual transmission since early June of this year, 2019.
I purchased the Porsche from the original owner in early June 2019 in Houston, Texas. Had the car inspected by a local Porsche shop and they reported it was as close to perfect. It had just over 26,000 miles at the time of purchase. At 15 years of age that is extremely low miles. The Michelin tires were about two years old when I bought the Porsche. They were/are 225-40-18 (front) and 295-30-18 (rear) which are the correct size for that make and model. In inspecting the tires the treadwear looks totally even which indicated proper suspension alignment. The car drove perfectly.
In late June we were in Canmore, Alberta…
I went to the store in Millington, TN on 10/15/2019. The front desk person was so rude, I just needed to ask a question. I am an elderly woman using a cane. I know he was with a customer and started to walk outside with the customer and didn't even smile at me.
I went to the bay and a young man asked if he could help me, I just needed some air in my tires, my gauges were saying low and in the red. I will not recommend this store to anyone.
My husband knows the previous manager and told me to go there, he works for the company that delivers their tires. Next time I will drive the extra miles to go to a more friendly business.
WE HAD TIRES PUT ON OUR CADILLAC ABOUT 2 YEAR AGO. 235 55 17 AND THEY ARE MICHELIN'S. THEY HAVE BIG CHUNKS COMING OUT OF THEM. I CANT DRIVE MY CAR BECAUSE I DONT FEEL ITS SAFE, IM AFFRAID THE TIRE WILL BLOW OUT AND CAUSE ME TO WRECK. THANK YOU
ROBERT LEGG SR. 321 431 9871
It was brought to my attention by the tire tech that my Michelin Primacy front tires on my Mercedes were separating and were dangerous. The condition of these tires were not noticed until my car was placed on the car rack and raised up. I was told that I was in imminent danger if I did not remove the tires and replace them immediately. A closer look at these tires shows that they are defective and I am requesting reimbursement for my losses. After a documentary on 60 minutes revealed others who have died from tires unraveling is cause for alarm. Please see the attached pictures.
Clifford Sanders
My front tires (235/40R18 Michelin Primacy MXM4) are faulty and endangered my life because they started unraveling on the inside. It was unseen to the human eye until the tire techs raised it up on the rack. I want to be compensated for those faulty front tires, because after seeing the 60 minutes documentary on people who lost their lives because their tires unraveled while driving, I am concerned.
Thanks,
Clifford Sanders
I have Michelin tires on my Cadillac. 235- 55- 17, I took a look at them and there is literaly chunks coming out of the tires. the tires have less than 30,000 miles on them. and they are cracked around the sidewall.
they are less than 3 yrs old according to the date on the side of the tire. nee something don't. Thank You Robert Legg phone # 321 431 9871
First I went to the goodyear on west alameda, Lakewood Colorado last night at 5:30 and they were closed when the hours are until 6:30. Made an 8am appt online and was told the tech comes in at 9:30, but they open at 7.
They we're to do a brake inspection, no other appts on calendar. 3 1/2 hrs later I cal to find out what they found and was told he is just now looking at it I pick up my truck and the pedal goes to the floor and you can hear all the air.
I take truck back to them to bleed the brakes and they insist they didn't do anything to put air in there. It was NOT like this when I dropped it off and now I have to go find someone and pay them to bleed my brakes. What poor customer service.
I won't be taking anymore business to this location. I guess they have enough customers that's…
I recently changed my fitted tyres (at Purchase) from my CX5 to Michelin given I was told that they are a softer tyre. That is true but I do not enjoy the tyre noise whilst driving. I change my previous Dunlop 17 inch tyres at 45,600 Km because they were nearly three old.
However, the fitted tyres at 46,000 Km where much quieter than Michelin.
Hi In July 2018 I bought 5 brand new tires form TAMCO company in Cairo they said 5 years granted but unfortunately one of tires crushed while my driving August 2019 on a highway I went their for grantee they refused with a bad attitude and irresponsible behavior that makes a very bad reflection to your name all documents available upon request regards
Have a 2016 Toyota RAV4 I bought new It came with Michelin Lattitude tour hp had them rotated every 5000 miles at Walters Toyota when they change oil same dealership I bought car from figured I would get more miles than I have got 55000 miles on them. Going to have the replace them.
Was going to try the Defender t+h they are pretty high priced are they anyway that you can hel with this. Thank you Ronald Bentley (606)794-2363
Have a set of Michelin’s LTX M/S2 I bought new a few years ago having problems with them dry rotting. Have a friend was having same problem he took his of said he would not own another set. I have Michelin on all my vehicles but as right now with the dry rot I am feeling same way.
This isn’t the first time I have heard this from other people. I am getting ready to purchase some new tires I am torn which way to go. Back with Michelin or to another tire. Thank you Ronald Bentley (606)794-2363
I HAVE 285/55/R20 TIRES-THEY HAVE AROUND 25000 MILES ON THEM. WHILE DRIVING DOWN 64 HIGHWAY SATURDAY 5-4-2019 MY FRONT LEFT TIRE CAME APART AND DID AROUND 3000 DOLLARS WORTH OF DAMAGE TO TRUCK AND NOW I HAVE TO BUY ANOTHER SET OF TIRES AND THEY ARE 1800.
THE GUY AT THE TIRE STORE THAT SELLS MICHELIN TIRES SAID TO CONTACT YOU BECAUSE THESE TIRES ARE NOT SUPPOSE TO DO THIS. I HAVE PICTURES OF TRUCK AND TIRE IF YOU NEED THEM. I WILL BE CALLING MONDAY MORNING ALSO.
This tire has proven to be a great disappointment. All my previous experience with Michelin has been positive. But the Latitude V101 is not crafted for Colorado weather. They are a hazard in wet/snowy conditions and the tread wear is abysmal, not 3,000 miles before needing to be replaced.
I purchased two tires each: on 11-15-18 at Big O and on 12-21-18 at Larry Miller Chrysler. I must now buy tires again, they will not be Michelins!!!
Your Delar Calra tayar and area Maneger Lavi Agrwal”s response and behave Is not good for complain against Tire blown up to 1500 kilometers
a. 2018. 00 rebate check in the mail. I was very happy with the excellent serves and very an appreciate with the tires . They drive extremely great with my car. please update me with rebate information. Sincerely, Greg T. S. p..
In April 2015, I bought a set of Michelin tires for my Ford F150. Tires were rotated every 5,000 miles and the alignment was checked at each tire rotation and aligned as needed. At 40,000 miles, the tires are down to 3/32" tread.
The actual mileage is about 45% of the warranty which I understand is pro-rated based on tread wear.. Tire Discounters where I purchased the tires contacted Michelin. Michelin's first offer which I refused was to cover 20% of the replacment cost.
Their second offer, also refused was 34%. The math is pretty simple. Michelin should cover 55%.
My car was stolen yesterday as I watched someone jump in and drive away. I called the police and onstar. I have been an onstar loyal customer for over 20 years and this is the first time I ever needed them and the certainly let me down.
The police officer and myself begged the lady who answered the phone to disable the car and tell the officer its location so they could quickly get it back bf damage was done. She continued to say she could not help us until a complete report was emailed to her.
All this time, the car is speeding away and we know every minute we spend begging this uncaring, unhelpful girl to help us, they are destroying my vehicle. We called her twice and she would simply not help us.
Finally, I made her let me talk to her supervisor, who did tell the officer where the…
I purchased my 2014 Camry LE auto from Sloane Toyota, of Glenside, PA new. It is equipped with Michelin Energy Saver tires which are advertised as having a 65000 mile treadlife and a fuel-saving design. I have had he car serviced at my local Toyota dealer (Peruzzi Toyota} during and since the warranty period , including rotation of the tires and alignment as recommended during my ownership.
With less than 30000 miles of driving, I have been informed hat the tires need replacement.
Furthermore, while I have been a conservative driver, I have rarely gotten over 23 or 24 miles per gallon of fuel while the care is rated at 25 MPG city and 35 MPG highway, or an average of 28 MPG. I have been satisfied with the ride, handling and braking abiiity of the tires but very dissatisfied with their…
I am 2 years into a 39 month lease on a GMC Acadia. The vehicle has Michelin 235/65R18 tires on it. I currently have 30K miles. I get these tires rotated at the dealership every other oil change (6K miles per recommended). All four of these tires need to be replaced already as they are down to the wear bars. I have leased many vehicles and never had to replace tires within the 3 years. I believe tires should last longer than 30K miles. When going to check on replacements they said this particular brand of tire is JUNK!! I believe you should stand behind your tires and replace these.
Thanks, LeAnn Ridgway
Bought 4 Michelin tires started sidewall cracking at 3 years Went back to store mgr of tires said normal wear Went to another tire store said chart shows severe damage defective Factory gave me more than 50 percent off new Michelin tires Jan Consumer Report says sidewall wear worst than tread wear. Went back to Sams mgr never took my name said would talk to tire mgr.
This was a safety issue they don't care. He never said sorry for your trouble.