Meijer

Dear Mr.

Murray, I would like to lodge a formal complaint regarding the rude, unprofessional and discriminatory treatment I received by one of your associates.

I recently had an eye exam at the Round Lake Beach, IL Optical center, and I had a couple questions and concerns.

I called today and spoke to Sandra who apparently is the office manager.

I explained to her my situation and she said that was not her problem and refused to help.

She was very arrogant and condescending.

This is not the first time she has conducted herself in this way.

I let it pass the first time because I thought she was just having a bad day.

It’s quite disturbing to know that she is in leadership.

I pray to God that no one else is treated in this manner and I hope that corrective measures are taken swiftly.…

I called about my sons prescription that got sent over from the doctors office.

The lady on the phone told me that it wasn't ready because they needed a prior auth.

I asked if they had been in contact with the insurance company to get the prior auth and they said that they didn't have the fax number to the insurance company.

They told me that I was to supply the number or get a hold of the doctor myself.

I asked if they planned on contacting me about the need for this information and she told me "No.

This happens all the time, all day, it's just not something that we notify patients of." I said "Well, how am I supposed to know that you need information or that I'm supposed to do something if nobody notifies me?" She said "Okay...".

I said there wasn't any way for me to know that…

You advertise ground Chuck $1.

99 a pound this week's ad starting on Sunday.

Today Tuesday at 9:30 am there was none.

Told the truck didn't bring any.

Told I could buy some at higher price.

I feel this is false advertising and bait and switch.

What is the problem with the Portage Indiana store.

Shelves are repeatedly half empty.

Items are out for weeks.

How do you not properly stock a store?

Obviously you think your customers want to keep coming back to see if you have items.

Well I can't buy what you don't have.

I think you should have supplied the store with adequate amounts of sale items.

Maybe you should hear the remarks other customers make about empty shelves.

Going to customer service was no help.

No rainchecks.

You really need to improve.

With computers there…

I spend lots of money on home delivery and shopping at my local Meijer, But have been very displeased with Produce quality. and the on line menu as most item are out of stock, I also find that Fish counter needs better or more selections.

I was in your store #163 today at approx.

9:57 am and in line when another checkout was being opened.

Instead of taking the next persons in line by nearby registers the person in charge of the front end was directing persons just walking up to be checked out.

I do not think that was right and the persons already in line should have been directed to that register

I have been a long standing customer at Meijer's on Main Street in Hamilton Ohio.

While checking out Monday evening with all my groceries, I asked the cashier if I could write my check twenty dollars over because the banks were closed and I didn't have an ATM card.

She nodded that it was fine, so I did.

Since there was a line at the register, I hurriedly packed up my cart and the cashier reached me my cancelled check and grocery receipt.

I was half way home before I realized that I had not received $20.

As soon as I got home, I called the store back to reported the incident.

They asked if I was coming back that night and since it was late, I said I would return the next day.

I returned the following day with my grocery receipt and my cancelled check which was written for $20.

00…

When I go in there the last month it seems like they’re shutting the store down.

There are never enough people at the registers there another never enough registers open when I stand in line with people they say they’re going to go to Kroger.

I was so close to me I don’t want to go to Kroger but I’m about done at Mrijer.

I.went to the meat department and there was one person at 5:30 cutting cheese and helping people and we waited and we waited and we waited Done with Meijer

My husband and I love the multigrain bread that the bakery makes.

It's the one that comes in a large loaf the size of French or Italian bread and you have cut it yourself.

I would pick up a loaf or 2 most visits to Meijer.

Now I cannot find it at any Meijer stores.

On inquiry, I was told that the bakery no longer makes this bread.

They said it was a Meijer decision and not the bakery in the stores.

I have tried other breads and find none that are as good.

The only other one we find that is similar is at Kroger.

Please bring back this bread.

When you have a winner, why remove it.

So disappointed in Meijer stores lately.

The other complaint I have is that you always advertise a sale for a Meijer, "buy one get one free", and when I get there, it is out of stock.

I have found this…

I spend several thousand dollars a month at the store located off Groesbeck in Mt Clemens, Mi 48043.

Earlier today, I was refused service because the cashier said I smelled like a beer.

I said fine, let me talk with your supervisor,she also said I smelled of beer, I worked hard all day cleaning Apartments and probably had a beer smell on my clothing from doing this cleaning and throwing empty beer cans out.

If the cashier or her supervisor care about Meyers in general or its customers they would ask questions,instead of makeing a quick judgement call.

Maybe it was that time of the month!!!!!!!!!!!!!!!

However my 2000.

00 a month will be directed to another store such as Aldies or Krogers where the people actually care about their customers Have a nice day======= your 0 money customer…

I am a faithful customer at your Mokena, Illinois store.

Recently, I have encountered 2 extremely rude employees.

One was in the women’s department, I had asked an employee to get a shirt off of the mannequin, I wanted to buy it.

She said it was too high up, and she didn’t have a way to reach it.

I said I get you don’t have a ladder, but please call a manager to come and help.

She refused to help me any further, and was extremely unprofessional and too lazy to call for help.

I spoke to the store director, and she took care of it, but a week later, I had another incident at the deli with another woman with a major attitude.

Your employees at the Mokena store, need some serious training on how to treat and speak to customers.

If this doesn’t stop, I will take my business to Walmart…

Customer service sucks.

Long lines although personnel are walking around seeing the lines.

Do nothing about it with clearly the frustration is apparent with customers.

Shelves are never stocked no matter what time day/night.

Complain to Managers....response is I'll take it to the management team.

Good Luck cause it doesn't matter.

Meijer products are sub standard.

Don't buy the chicken.

Poor quality!!!

You must hear the excuses all the time, especially around the holidays when people want and money don't grow on trees.

But I did accidently fail to scan some goods.

The lady who stopped is saying 11, No way .

I am not a theft, I don't shop lift.

I definitely not going to try it with my grandchildren and children.

Lost prevention act like I'm part some theft ring.

She ran up yelling grabbing ahold of the person with me who was handing me my items to scan , pushed in front of me carting the front of my ankle and scratched it now I have a bruise.

I asked her WTF ?

She said I watched you not scan stuff, it didn't get scanned REALLY you couldn't come help ?

I have done the scan it yourself 4x including this one.

Twice I double scanned products I had to go back because I only bought…

your fish department in the pets fish are sick with ick fungus i can help part time if you want more bissness in that area no one will buy sick fish or take them if there free iwant to buy fish from you but there sick i have 30 years experanice with fish and want to help thanks nick

Today my wife and I were at the Meijer store #53 in Waterford MI.

We used the self help photo to develop our pictures.

When we were done my wife asked the associate how long before they were ready.

He sated 15 minutes.

As we were walking away I again asked are you sure its only 15 minutes and he said yes.

About 50 minutes later we went back after shopping to find out the photos had never been developed.

I asked the associate who was not the same as the first man what happened and he stated he was the only one in the department so that's why the delay.

Al I said was well you would think the first man would have said it was going to be longer because he was not someone who developed the photos.

The man then said well I'm the only person here so what do you want, a manager?

I really…

I am disgusted with the poor quality of meat.

I just bought an Instapot from your store hoping we could tenderize your meat.

I just threw away a beef roast that I cooked under pressure and it was like eating bubble gum and could not be sliced.

Last night I threw away ground round because it made us sick to the stomach.

I always buy angus thinking it is the best.

Guess I will have to go back to Krogers.

Earlier this year I was injured at the Mijer located in Marion, Indiana.

Was contacted by a insurance or Corporate adjuster from the Mijer Corporate office located in Michigan.

I was sent paper work to fill out and return so my Hospital bills could get paid and compensated for loss of work time and pain and suffering.

It's been several months and I've not heard from you.

It's Time to get this issue resulved and get me paid..

THANK YOU: RODNEY PLUMLEY

Management at Meijers on 28th and Kalamazoo???

The store parking area is always filthy.

The area for carts inside, is filthy.

The bottle return area filthy.

The restroom are filthy.

You're not stocking the shelves like you should.

I love Meijers, I'm not going to any other store.

Hire the right people, with the right attitudes.

I have shopped there over 30 years, and will continue.

Again, I love Meijers

This is not a complaint.

I was unable to find a product and asked ,May S. to help me at the Meijer store in Three Rivers,49093,Mich.

She went out of her way to locate that item.

She make me fell that I wasnt the only not able to see what is in front of me.

Also, the staff that work on the floor are courteous.

I have purchased multiple t-shirts from my local Fred Meyer store every year.

I loved the Indigo brand shirts and wore them every day as they worked well with my country life style.

As usual, I made my trip to our Redmond, Oregon, Fred Meyer store and excitedly purchased 8 new shirts.

When I arrived home, I immediately washed and dried the new shirts.

I noticed at that time the material was inferior to previous products and in looking at the name see that "dip" is the manufacturer.

I truly wish I had not removed the tags and washed them or I would definitely return them.

They are horrible.

I will never buy another item of clothing from Fred Meyer.

So I just blew $50 on rags and am very disappointed that I now much try to find alternative daily shirts.

When I first entered the store, I went to the Service Desk.

There was only one employee behind the counter.

Waiting in line now was six other people waiting.

On the sales floor standing off and watching was another employee, name tag "Erica" .

I recognized "Erica" from a previous complaint in August, 2018 concerning her poor customer service while being the lead cashier.

Finally "Erica" came behind the service desk, and I was next in line.

So she waited on me.

When the transaction was over I never received a receipt.

After leaving the service desk area, I went to finish the rest of my shopping.

I heaed for the checkout lanes, and went thru lane #14.

On 10/10/2018 The receipt, Tx:126 Op:1981994 Tm:14 St: 102 14:41:19.

When the cashier "Diana" started to ring up my items I handed…

Livonia Meijer had a man that is head of frozen, dairy and writes the orders had a heart attack on Tuesday. the shelves were about medium full because of the week-end and waiting for Tuesday night order to come in.

I came in on Wednesday to do my shopping and they were even more empty. so I come back Thursday now it looks like the freezers are broke down because of the emptiness. they didn't have one person on it . the man will be off for a while and when he comes back he still will have to take his time and not have as much on him as before. that store needs help desperately or even floaters for certain departments, like meat and dairy and frozen. even during the holidays they work the same way. big people walk through and I'd like to ask them what are you looking at with areas being so…

I was shopping at Meijer 16 Mile rd and Vandyke on October 10 At about noon.all but one of the bottle return machines were full.

Seems to me store management was not paying attention.

I did my shopping and returned {20 minutes}, machines still full. .

Beautiful new store.

Management, not so good.

I get upset when I come to your store in Fairfield, Ohio.

Your customer service leaves a lot to be desired.

I do not like the fact that I have to load my own groceries and cannot watch the screen to see my charges at the check out.

Many times, including my visit yesterday, I have had to go to the service desk to be refunded money that I was overcharged.

I would prefer to pay more money than to be ignored as a paying customer.

I am not an employee that was hired to be a bagger at your store.

Also, many times I have seen your employee's not offer to help the elderly load groceries in their cart.

This happens a lot.

They do not leave the cash register area for any reason and show little or no concern for your customers.

Your store is convenient for me but if I have the time, I will…

The store management Meat Dept Managers and customer service managers have repeatedly disappointed me and insulted me I made 3 trips 2 weeks ago to try and get shoulder sliced they forgot to do and then they didn’t slice the right thing this has happened on many occasions the other thing that happened recently was that Patricia at the service desk pretty much called me a liar to my face.

I was gave the store directors number but chose not to call because didn’t want to give them any more of my time I thought they would have contacted me I gave 2 different people my info.

As for now Meijers has lost my business sale or no sale.

MPerks had done it again.......

I went on line to clip mperks coupons, but cannot access mperks "home" to access the coupons unless you "accept" the pharmacy pop up.

Pop up indicates "Account now includes pharmacy rewards".

The pop up blocks the mperks page and there is no option to "X" out and continue with mperks coupons- YOU MUST ACCEPT the pharmacy reward program or you CANNOT get to mperks coupons.

How aggravating is Meijer!!!!!!!

I do not want nor need their pharmacy garbage and really do not like the underhanded sneaky way they are forcing customers to accept a feature they do not want.

They did this once before and I quite shopping in their store, opting for Kroger or Good Foods and Trader Joe's rather that Meijer.

Why do they do this to their customers???

I am perfectly…