Maybelline

Hello. I always use your products, since forever (I am 62). I recently bought your Tattoo Studio brow pencil. I don’t know if the one that I bought was defective, but no color came out of it! I shook it, nothing. Finally I took it apart. There was a wet strip inside, but that was it. I not sure what was suppose to release the product, but it wasn’t giving up any color!

This was the worse product of yours that I ever tried! Very disappointed.

I have used Maybelline products for years. The last couple of times I used your mascara that says "no clumping" it clumps so badly that I can't use it. I can't make this complaint to be 100 words. Do you ignore complaints such as this? I would appreciate you giving me information on which mascara that you have that doesn't clump? Please respond to:

Rebecca Brandel 8108 W. 98th Street Overland Park, KS 66212 Phone: 9134841879 email:[email protected]

I bought Super Stay Matte Ink #25 thinking that this will stay on my lips for a while but when I drank my coffee after one hour it was all over my mug. What's that all about?

so i got the fit me foundation and it was all good until i applied it on and it burned my skin like the area around my eye

I have bought a Maybelline Superstay 24H Full Coverage Foundation. I have used it for 1 week and got an allergic reaction. I have lost my purchase receipt and I cannot return it to the store. I would like a refund or a voucher. It was bought at Dischem South Africa.

I have tried the email contact and have received no reply.

Hi I have used your products dream wonder fluid-touch foundation and big shot mascara for as long as I can remember Last week I purchased them both again as i was running low and I’m so disappointed in what I got! Both products were dry and clumpy so I took them back to the store where I purchased them and was told there is nothing they can do it’s not there problem! Customer service my backside!!

So I now have no products and as a single mum can not afford to replace them again just yet, my partner passed away suddenly 6minths ago and I’m left in a lot of money issues! I’m very upset and angry as I’m sure you understand Miss Mackay

I recently purchased a Maybelline Super Stay 24 Colour, particularly because of the colour and advertised as long lasting. 99, more expensive than I usually pay. I have to say I was very disappointed in this product, no way was it long lasting.

I await your response Regards Linda Turner

I have used your eyelash curler for 40 plus years. Within the last 1 to 2 years, it doesn't even curl your lashes. When you squeeze to curl it use to be tight, which curled the eyelash, now when you purchase it, there is no tightness, which you need to make the curl!

What happened to such a good product? Cheaper metal? Please advise.

I used your gel eye liner a while back and it caused bumps on my eye which i have seen a doctor for and insurace wont cover it i am now very self conscience over it and

also recently used a eye shadow that cause burning and redness then a week ago baught the new eye liner which adverstised as water proof but isnt i believe that is false advertising im not sure what is in your products but its not good and makes me upset because i have spent thousands through the years on your products.

I am not sure what to do do i need to get a lawyer ?

This lipstick does not last if your lucky but 2 hours max. No way this would last for 24 hours if it does not even last 2 hours. Poor excuse for a lipstick. So very disappointed.

I've bought at least five different kinds of mascara that said they were water proof. Guess what? They weren't water proof. I spent a bit of money trying to find one that works with no luck. Years ago I used Marathon mascara that worked great, but can't find that kind anymore.

Why is it that you find something that works great, they no longer make it.... Thanks for letting me write you, Jane Graves

Hi - I have been using your products and I quite like them. This time I bought your Color Show nail-polish from "Lifestyle" showroom in Forum Mall of Mysore. The sample I tried was good. But when it was packed and got home, the texture of the nailpolish itself was very bad.

There was absolutely no sheen and smelled more acidic like acetone. After I applied and removed the nailpolish it has discoloured my nails totally. I am not sure if it some duplicate that the store is selling . Attached is the picture of my nails after use and the picture of your bar code.

I would like you to investigate on the same and let me know if this batch itself had a problem. I am very concerned that a reputed company like yours have such a bad quality which is harming our nails.

I am a loyal Maybelline customer use all your products. I have recently purchased the matte stay lipstick in pink , orange and red. the pink and orange are fine but the red is awful. does not go on properly and is all over my teeth and comes off everywhere. never experienced this. help what is the issue. I brought to cvs and they said they could not take back to contact Maybelline.

I would appreciate your help. thanks. Estelle janis

I have been using your mousse foundation for many years well over 20 years, I absolutely love this product, then suddenly my eyes started burning and swelling to the point I bought very expensive creams after I tried everything at the drug store to figure out what is the cause of this sudden change in my face, I didn't want to believe it was the makeup. So one morning getting ready for work my eye were so swollen, I looked at least 10 to 20 years older I didn't want anyone to see my face like this.

I decided not to put on the makeup just to see if that was the culprit, during mid morning the swelling started going down, very little mind you, by the time I got home it had went down drastically, still burning. Mabelline I don't know what your doing to your products, but it's a shame because…

I am a Maybelline customer and have been for many years. As I get older, my eyebrows are getting sparse and I find the need to experiment with eyebrow products. However, I feel duped with regard to your new product "Tattoo Studio Eyebrow Gel". According to your advertisement, this product can last up to two days. Well, that is true, if you don't wash your face. I cannot go to sleep without washing my face with more than just water, and I believe most women feel the same way.

This product costs $13 and I would return the product if I could; however, used makeup is not returnable. I do not think it is fair for you to advertise this product as you do. It is very misleading.

I USE THE MEDIUM BROWN EYEBROW PENCIL AND THE LAST PACK I BROUGHT THE PENCIL KEPT BREAKING AND HAD TO KEEP SHARPING WHICH USED THE PENCIL UP FASTER.THESE PENCIL ARE TO EXPENSE FOR THE LEAD IN THEM TO KEEP BREAKING ONE USUALLY LAST ME A MONTH

I have been using Maybelline Dream Matte Mouse since it came out,but the past 3 times I have used it about threee fourths down the mousse gets a clay feel not smooth anymore,which I cannot finish using it. Any suggestions why it does this?

I have already mailed you people regarding the colossal kajal but still not received any revert.

I always use super stay better skin powder, I usually but multiple at a time bc I use the exact one all the time. I opened the package and use it for about 4 days and the powder is completely gone already.

It normally lasts me over a month or two. The layer of powder was so thin in was gone in a few days. I tried to bring it back but since it was purchased a while ago and I did not have a receipt they told me to file a complaint on the company website. Here I am.

I am a loyal customer and would be happy if you couldn't send me a new one in the mail please.

I've used the twin stick eyebrow pack for more than 50yrs I refuse to use any other the pass few yrs I notice the wood is no good I loose more pencil thAn I use so upsetting. Help pls. The product without the wood works for me

BLUSH IS NOT CHEAP. WHAT HAPPENED TO THE BRUSH?? SOON AS YOU USE IT THE BRISTLES START COMING OUT.. USING YOUR PRODUCTS FOR YEARS. MY FRIENDS SAY THE SAME GUESS YOU WENT TO SOME THING CHEAP WILL HAVE TO CHANGE BRANDS.

I ought Age Rewind eraser make up with the sponge applicator top only to find I could not use it as the applicator doesn't work. I was on vacation at the time. On arrival home I had to force the top off with a screwdriver so I could get to your product.

Good idea but bad design. I can only use remainder at home now.

I bought the new Maybelline Lash Sensational Curvitude Mascara, it was horrible, it clumped really bad and caused lashes to stick together. I had to completely remove it and where another brand, usually Maybelline is that bad, I will admit Maybelline is not my favorite but I do try the new things that come out. This was very disappointing and for the money I had to pay for it.

I used a stay 24 fixing spray and it was awful! It was white and left white patches all over the left side of my face. I am very disappointed with this product as it did not give the results it is supposed to.

This spray also left my skin irritated for a short period of time. I do not recommend this product.

There is 90% of product remaining in the tube. I have been using Maybelline products since I was a teenager, and have never had an issue until now. I no longer have the receipt, so I can't return it to the store for exchange/refund.

Shame on Maybelline for putting an inferior applicator into a superior product. It's all about cost saving in manufacturing.

Dear Customer Service

I am a regular purchaser (have been of many years) of the Maybelline makeup products and am now wanting to put in a complaint against the unstoppable eyeliner/traceur onyx. In the past 4 months I have had problems with this eyeliner breaking up not once, twice but three when I use it and is not lasting as long as other brands I've used in the past. The main reason for purchasing the eyeliner in the first place, is because I want to use the same brands of makeup (to be consistent) on my skin and like the mascara, foundation and eye shadows, but I may need to change review this as I am not happy with the eyeliner continually breaking (at $21- $23 per eyeliner) I am not happy, so far this has happened to 3 that I've used in the past few months and as I said I like to…

I bought a new Maybelline lipstic, MATTE 4 MFG052015 72M500 ON 07/12/2016. I am a regular user of this product, but the product I bought this time is not satisfactory. I checked about the manufacturing date, the product is manufactured in may 2015, but the shop keepers convinced me saying that it can be used for 3 years and they said like all the shops are selling the product with same manufacturing date.

But when I used it, the moist content of the product I bought is very low and feels very dry when applied, which is disappointing. Kindly help me in replacing the same.

new york waterproof liquid eyeline i really loved this stuff for many years, i purchased on line as i always do because i cant find them is store anymore so i i four at a time. this time i i ordered four went to use it and was upset totally different more vinylly wet look started flaking peeling and irratated my eyes very disappointed im use to a very creamy smooth longlasting eyeliner.

so once again a unhappy costomer thanks jan

I recently purchased Maybelline Lasting Drama Gel Pencil (Nude). it turned and nothing happened. The pencil did not advance. So I have a brand new pencil used over maybe 2 weeks, and it is now useless. 99 do I want to take a chance on buying an additonal pencil and have the same problem?

That brings the price to $16 plus for one useful pencil IF the second purchase works.....

I have been using Maybelline brow pens for many years. The one that worked really well was one with a built in sharpener. The top of the pen could be turned for the brow pencil to come out and retract as well.

I believe that one got taken off the market for some reason. Since then, I have been using the "Maybelline Expert Wear Twin Eye & Brow" pack and my last three to four purchases have not been the quality I would expect from Maybelline.

In attempting to sharpen these brow pens with a small pencil sharpener, the crayon type part breaks off before getting it to the needed point to use. Receipts weren't saved so there is no way for a refund on this defective product.

Should Maybelline be obliged to send some samples to help rectify this problem, my color is light brown. Thank you for…

I purchased the fit me powder a few days ago and began to use it. I have clear skin and I immediately started to break out the next day. I have deep painful pimples from the product now.

Just today I bought a product brown satin duo in dark brown from your abu dhabi mall location. Unfortunately, I opened it or use tonight but it kept breaking from the pencil side till it left with 1 cm.

Furthermore, the powder side it not functioning properly as you feel it is empty. So what shall I do? I'm sure it was sealed. Yet to me it is brand new but defected.

While sharpening the red eyebrow pencils, they fall apart. I am gentle and I use the sharpening tool that is recommended.

I have been a long time customer of Maybelline products, especially loving their great lash mascara and eyeliners. But recently I have had nothing but bad experiences with their products. I tried the fit me poreless foundation and broke out worse than when I was a teenager, I tried the rocket mascara after reading a lot of reviews that must be fake because it made my lashes stick together, clump oddly and was hands down the worse mascara I have ever used.

My eyes itch and feel tight and my eyelashes look terrible. The eyeliner makes my eyes water and if i don't get every little bit off before I fall asleep at night I wake up looking like I have pinkeye. I will definitely be finding a new company to give my business to.

I just recently bought a Brow Define and full duo in Blinde. I've owned at least 7 or 8 of these previously and I love them. The most recent one I got, it had almost no powder. I've had this product multiple times so I know it takes a while for the powder to start coming out so I worked with it for a while and when it finally started to come out I was able to do one brow before it bit the dust and stopped working.

I'm very disappointed since maybelline is the brand I use for pretty much everything when it comes to my face.

I have been using Maybelline gel kajal for at least 3 years. Recently I bought a gel kajal a week ago. suddenly I noticed immediately that my eyes became red and looked like I had red eye. Very irritating like I had something in my eye.

Didn't make the connection at first. Have never had this problem ever before. Even after having medicines, the pain seemed to subdue very slowly. Pain persists in the eyes and eye lashes area. It takes very long to overcome it.

It has been a very horrible experience for me. I never expect this from this brand as I always trust this brand.

The Kajal eyeliner says it is waterproof, it is not! I need my money back.

I purchased the Maybelline Brow Drama and it is the worse product I have ever bought for my eyebrows:-( I usually use a pencil and thought this would look more natural but it was quite the opposite. It looked just like mascara smudged on my skin and didn't do anything to darken my eyebrows. I was extremely disappointed.

I have used many Maybelline products and have been very satisfied but this was a first.

I bought on 7/8/16, your Maybellline ultra liner (Waterproof), in black. I have used it a few times now and this stuff is awful! This liner does not dry (it seems), and so you get a black line in the crease of your eye lid.

And also it feels sticky/heavy on your lids. Quality Control need to re-evaluate this product. Because it is a mess on your eye lids. I look terrible in just a few minutes. I would have brought it back to the store (CVS), however, I threw away the receipt. I love your mascaras!

But, this liner is junk!

I purchased the Fit Me Foundation in 103. It was very patchy and offered me no coverage at all, when I attempted to blend it in it just came off on my beauty blender. For only£7 i expected much more from this product and am very disappointed.

Bought a Maybelline brow satin pencil and on first usage there was no cream powder in the bud end, absolutely empty. Have had these previous with no problems. Serial number on the pencil 26N42N.

Bottle claims to be no-transfer, 24 hour wear; withstands heat and sweat and won't rub off. I bought this product feeling so excited to not have to worry about my foundation during the summer due to the hot temperature. Well was I ever sad to have to wipe all my make up off during the day because of the sweat.

It all wipes off with a dry napkin. Not impressed, wish I was able to find a way to get my money back.

Hi, I purchased the Maybelline eyebrow satin pencil and on first usage there was no cream powder in the bud end, absolutely empty. This was disappointing as I was looking forward to using this product as it is meant to fill in the gaps, which I have following surgery. I only ever use Maybelline products.

I have been a customer for many years wearing your Super Stay 24 lip color. I've never had any issues with it and have had consistent results. In the recent purchase and use of your product, my lips have blistered, peeled (and still are peeling). They remain very chapped. I purchased these at Walgreens, CVS, and Walmart. I believe Maybelline has changed the ingredients in these lipsticks, I have 045, 025,010, and 100. All of these are causing the blistering on my lips. Even the balm is different, the texture, the smell.

The formula has changed and the improvement is not an improvement, it is poisoning me. If you have any of the old formulas I would love to have them. Otherwise, I am going to have to buy other products. Also the new formula balls up/rolls up, and not because I don't let it…

I was on vacation in Florida and decided to try a Maybelline product for the first time. I bought a green eyeliner from CVS and when I opened it, I was only able to use it twice; it seems as if it dried up and I keep turning it to see if it would work but it appears to be defective.

It was bought at CVS Pharmacy on 6/22/2016 at 10001 Sheridan Street, Cooper City, Fl 33328. A copy of the receipt and a picture of the item can be provided. I would appreciate if I could get a replacement and can be contacted at the email address provided above.

I bought Maybelline eyeliner from a local departmental store - It was bought by me on 11the May 2016 from Kamdhenu - Andheri West. I have not used the product even one and found the product dried up and of no use?

How and where do i get it replaced? This is my first time buy on eyeliner and have never used it before. I am really disappointment on the buying experience of a reputed brand.

I bought the Maybelline Lash Sensational Luscious Oil Blend in Boots last week. This is the worst Mascara I have ever bought as it smudges and flakes not a good look for work! - I think esp in the hot weather.

I have used Maybelline Mascara for years even though my Daughter works for Mac and thinks I should change. I just wanted to vent at how disappointed I am with this product.

I recently purchased maybelline colossal kajal. At the time of usage I found that the stick was broken into pieces. If I try applying it, the black stick comes to hand. How can you people help me out with my comment?

I bought a maybaline dreamlumi touch concealer. There is no production date or expiry date on the packet. These dates are shown by a sticker attached to the pack. It shows production date 10/3 and expiry date 1/18 but the pack looks old.

Will the dates on the sticker be correct?

I purchased a Maybelline New York The Colossal Go Extreme Volum Waterproof mascara approximately 2 weeks ago {14/4/16}, unfortunately I don't have the receipt. The first day I opened it I found it very dry, clumpy and most unpleasant to use.

I have purchased Maybelline products before so I know this isn't right! I would like to know should I return the product to the store (Tesco Ireland, Vevay Road, Bray Co. Wicklow, Ireland) where I purchased it or send the said product back to Maybelline directly?

I'm not sure if the picture uploaded correctly, but it will show the condition of the mascara if it did! I look forward to hearing from you at your earliest convenience.