LG Phone

Due to recent kitchen remodel, I was in the market for new appliances. On may 18, I purchased a lg bottom freezer refrigerator at Lowe’s. Upon the remodel completion, the refrigerator was installed only to discover after a few days it wasn’t cooling.

I called Lowe’s and they referred me to lg. I contacted lg only to be given the run around for a week in a half. I contacted Lowe’s finally and paid 79$ to return the refrigerator. Will never purchase anything else from lg!!!

Tricked by the service provider who came after lodging a complaint on the toll free no. Fridge purchased in Nov 2020 Charged Rs 4600/- for ? Gas Dr Rahul Gupta C 38 Friends Colony East New Delhi 65 41628281/26838776 09811014354 [email protected] India

Made a mistake in life, took LG AC, you take ransom in the name of installation, the one who installs his own from above charges a different kind of extra, does not pay the bill when I asked, when I asked you, When I spoke to LG staff in Muzaffarpur, their language was such that they are threatening me that I will do whatever I want, After that he will provide a such a fake bill.

We have been waiting for an answer on our dryer that's not been working for over 2 weeks now. DRN210524231358

720-338-3544

Purchased a LG black glass top stainless steel stove from Lowe's. Believing both to be reputable and reliable. Unfortunately this has not been my experience with LG. Stove has not worked properly from the beginning. Only two of the five eyes seem to work properly.

Called many times for an appointment received a few only to be stood up and blamed.

Finally have someone show up just to tell me that it would be easy for me to repair, haven't received parts just prior to his arrival. Apparently there is a concern for liability in that there is a initially small Nick which has turned into a fissure while waiting for initial repairs.

It would be over $300 to replace the inferior glass top which I am not able to do. So essentially I am stuck, without so much as an explanation or apology. I…

I have been trying for months to find a resolution regarding my monitor being sent back to the WRONG ADDRESS. I am very frustrated. I do not know why it's so hard to get it to my correct address; the one I was assured it would be sent back to.

Finally, I heard back and their response was I "need to find my own shipping arrangement", without a 100% guarantee of being refunded is simply unacceptable. I do not trust that I will be refunded.

Also - I do not have communication with the tenant at the location where my monitor is STRANDED! How am I expected to arrange for this???? This monitor was over $600 and is the means by which I work. I have been struggling to do my job by just using my 13" laptop monitor... for months now.

Simply put, I am deeply discouraged by this "solution". I feel…

Purchase a refrigerator apr 30th 2020. It is currently not cooling. When I purchased this appliance was told I had 12 months regular repairs, 5 yrs cooling, 10 yrs compressor warranty. what does that have to do with me? And why would Home Depot sell your product and fraudulently mislead customers into buying your products?

funds are not available for my of us during this time and the lack of compassion and defrauding customers is beyond my comprehension. I need some form of resolution

I have an active Defective Return Number active and an offer for refund for a 2019 refrigerator from LG. No answer to my calls, mi txts and my emails. This claim started Feb 5 2021 when my refrigerator stopped working for the second time in less than two years.

3 companies certified it could not be repaired, one of them came 6 times in the middle of a pandemia (and broke a tile in my kitchen with their equipment). 2 months without refrigerator buying ice for a cooler with small children in the house and me being diabetic without being able to follow my diet.

Around 100 hours in the phone taken from my work time. not even one call back from LGE and always expecting an email back before 72 hours. Multiple DRNs that got cancelled without even being notified. What kind of customer support is…

My LG Range broke in March 2020. The warranty holder Asurion sent several technicians to my home to repair the the range with no success. The last technician to come indicated that the parts for repair was no longer available via LG therefore the range can not be repaired.

Then the warranty holder transferred my case to LG who in-turn had another technician to come for repair, who was also unsuccessful. I then had continuous communications with LG from November 2021 - Feb 2021 to which I believed that the issue was resolved.

I received an DRN# 26 Jan 2021 via Morgan and instructions via email on Feb 20, 2021 at 11:07 - was sent by Brenetta Johnson -RA Specialist | Return Authorization, LG Electronics Alabama, Inc. 201 James Record Road | Huntsville, AL 35824 on .

I followed the…

Bought an LG 38UC99-W 38-Inch monitor in Sept 2018, and it stopped working Nov2019. Reported and requested a box, got the box and shipped it Mar2020. In short, they told me Aug2020 that they lost my monitor in Jun2020. Made numerous calls, and follow-up emails and texts to get a refund, including emailing Peter Kim and Jay Pak a couple of time, no response or follow-up.

1st RNN 191112025669 issued 11/12/2019 2nd RNN 200427006161 issued sometime in 2020 Refund DRN 201019161149 issued 10/19/2020 Please help, i'm at a loss for what to do.

Purchased a demo tv from Sam,s club and after setting it up at home I found that there was an image burned into the screen. After sending in the required photos and image of my original receipt several times and talking to countless representatives, one who actually lied that he was scheduleing a tech to contact me, I have not had my warranty honored.

At this point I will never buy another lg product and share my expierence with others. You should find all my info in your records

I have a problem with the two of you payment dept repair there is the name Joy and Grey but I think those are fake names. it is very rude and I felt when I was called I work them up from sleeping.

I keep trying to call other people and they keep connected to them and don't want to talk to them. I believe they have a boss and the boss those not call me or related to my problem at this point I will make sure all customer know how these LG work and the type of company it is.

all I want to have somebody that is not them to call me because of their rude and attitude I didn't feel right to give them my credit card if they're working from home or sleeping on the job who want to give their credit card. can any manager or district manager call me about this problem in the LG dept repair 2155…

Two months ago lg ac has been gas refilled due to error shown CH 38 by authorised person, who has been provided by company. He charged Rs. 3450/- and not given any receipt. Promised to give it online but not given.

NOW, AFTER CORRECT TWO MONTHS LATER, AC AGAIN SHOWS SAME PROBLEM, CH 38.. THIS MEANS REPAIRS NOT MADE WELL. WHAT SHOULD I DO??

My stovetop would not work properly from the day it was installed and completely stopped working in February. After many difficulties with trying to get a repairman to see the unit, he finally determined the part needed was unavailable. It has now been three months, with many hours on hold, that I have been without a stove because I can not get a RA number.

I have DRN 210505225972 but have not been able to get a return authorization. I am on hold as I write this and am sick and tired of hearing that they are working hard to personally respond to my call.

After finally getting to talk with a human I've just been told it will be another five days before I can expect to hear anything which is basically the same thing I've heard since February.

We have had 3 appointments NO SHOWS, No body bothered to call, if I could give no stars I would!!!

All we want is our washer fixed!!!! My wife has missed time from work, we were give text messages that they would come but no one came and no one bothered to call us!!!!

I am filing complaints with Lows store tomorrow and the BBB asap,

I will never buy another LG or Lows product and I will tell everyone I can about your terrible CS dept Jim Hanson Shery Hanson 7277736623

I have used LG phones for years. I had the V10, V20 and now the V60. I love your products and was sad to learn that you are getting out of the cell phone market. To your corporate offices all I can say is please reconsider your decision for all your loyal LG customers.

We love the LG cell phones.

I purchased a microwave on 05-04-2019. It is model LMV2031BD. I neglected to purchase the extended warranty as I assumed the microwave would last for at least five or so years. I have been purchasing nothing but LG products for over twenty years and have recommended them to my family. I have also always purchased extended warranties with my other appliances. This time, I didn’t. The microwave started making a very loud noise about a month ago and now will not heat the food. I was advised that it is the magnetron which is covered under warranty. However, I would need to pay $129 for a service call plus any labor involved. I don’t think this if fair as the microwave isn’t even two years old and has been treated with kid gloves since I purchased it.

I have made numerous calls to LG asking…

Refrigerator filter popping out is an on going issue with your LFXS26643D units seen by 75+ complaints. Have spent over 2 hours speaking with multi CS Reps. Lex, CS scheduled a 1 time courtesy call to look at the issue since warranty had expired. 21, afternoon.

Send email for proof of purchase which denied due to warranty. When calling to verify info on receipt, I was told they would not send out anyone. 2 of the times I called left on hold over 30 minutes when I asked for Supervisor.

75+ written complaints on the same issue of filters were previously installed with no issues, then replacing and filter does not lock in and when closing case and dispensing water filter pops out! 00 way over a plumber to visit the problem.

Last LG product I would buy with a customer service worth -0.…

I have many LG products. Just bought a new French door refrigerator, wall oven and microwave. I would say that I am an LG fan. I have a top of the line LG washer and dryer bought previously. Here is the issue. One of the baffles in the dryer fell off. Another is loose. I have a service contract with a company that repairs all of my appliances and charges for parts only. I called them and they said they can't fix the dryer because the screws are not available.

I called LG and was given the name of several distributers. They said that new baffles were available, however the LG schematic doesn't show the screws. I called another distributer and was told that I should open the top of the dryer and remove one of the screws on the other baffle, then go to a hardware store and replace the other…

My refrigerator is broken. It’s only 2 1/2 years old. This product is horrible. A 2000 dollar refrigerator shouldn’t b broken already. It’s unacceptable

I brought a Lgk51 phone February 2021. I had my phone for three days and it stop charging, running hot, freeze and say it's charging and the phone is not connected to a charger. I called Lg they said send the phone back.

I said will you send me a replacement phone.. Lg said No.. I said why would I send you my phone and don't have a replacement!! Well that's not Lg problem.. we only fix phones..

also how can my warranty be up if I had my phone for three days.. I asked to speak with a supervisor and the supervisor told me the same thing. Customer service is poor, they do not try to work with their customer..

I will never buy a Lg phone. Now I'm stuck with a new phone..

RNP210404003291 very Delay in installation of split Ac. No proper response from Seyon customer care.

LG has very poor/BAD service with a repair on warranty work. They have jacked us around from August 2020 till Dec. 2020 sending numerous incompetent repair man. 00 to get a local estimate from a repair what was wrong. Now they say its not fixable and won't refund our money back.

:( ) This has been a nightmare. I would NOT buy an LG product!! IF this wasn't fixable why did it take so long to find this out. VERY UPSET

I tried to return my LG vacuum cleaner and I needed to get a return label from the company. The representative just kept hanging up on me. The took my number and never called back. They lied and stated they would send me the label but never did and on and on.

Overall, do NOT buy a vacuum from LG they are terrible!

I purchased a LG refrigerator in Oct. , 2021. I was compensated for the food loss but not the compressor. I called LG and was given a list of 3 authorized service centers for the repair. None of those service centers were able to do the work, I center was no longer in business, 1 center no longer services LG compressors, 1 service center couldn't do the work for over a month (I couldn't wait a month without a refrigerator).

I called LG back and told the representative about the situation and that I found a service center that could do the work in a couple of days (TruBlue appliance repair-they said they did LG work in the past). 96 expecting to be compensated by LG.

Now I'm told that because I didn't get an authorization for the work by LG I'm not going to be compensated. I don't think…

We have the worst product and support experience of my life while interacting with your company. On January 28th. Two weeks after install, the ice maker in the door stopped emptying automatically. I pray you never have to deal with your, LG customer service.

After hours on the phone, we were confirmed a service appointment for February 22nd, three weeks from the time of the call. On February 22nd, when the third-party technician showed up, he confirmed that the ice maker was bad and had to order one. Nothing was resolved.

Another week went by and on March 1st, the ice maker was switched out. March 2nd, the ice maker continued not working. Now, the temperature of the fridge was off. another week goes by while we wait for a second diagnosis. March 10th. It is now March!

Yep, it looks like…

i paid over 3, 000 three years ago. when the service man came he said it was the compressor and our fridge was one of the models that had bad compressors. i lost 400 worth of food , it 1000 to fix and ilife i don’t get compensated ( money ) for repair and food i will need to go to posting on the media.

this has been very upsetting . the part will take two weeks to get here . we are without a fridge and it’s making life difficult. i bought the most expensive fridge because i thought it would last. kenmore three door Elite .

waiting to hear back . 895-698/8533

Ref/freezer stopped working all food spoiled called to set an appt. Tech apt set for 1 1/2 weeks out, appliance is only 18 mos. old. Was told there was not a L G service in my area I am 20 miles from Sacramento.

Can,t believe you don,t have a LG service near me. I am a senior city. 12 days out for an service apt. Is not acceptable.

We bought an LG Refrigerator from Home Depot in Greensboro,Ga on 01/22/2020. Beginning in May the freezer section started icing over and not defrosting. We contacted LG on 05/28/2020 about repairing this refrigerator. We have yet to get a repair person to our location.

We can hardly open the freezer section now. We needed help last week but we cannot get any help. We are very disappointed in our over all experience with LG. Why can't we get some help.

SERVICE SERVICE SERVICE SERVICE SERVICE COMMUNICATION SERVICE A MONTH TO SCHEDULE SERVICE PHONE CALLS E/MAILS TWO WEEK OLD GAS DRYER ISSUES FOUR WEEKS TO GET SERVICE NOW GOING ON MY FOURTH SERVICE CALL ECH TIME YOUR TECH SHOWED UP WITH THE WRONG PARTS NOW WANTS TO REPLACE THE ONE MONTH OLD DRYER HOW STUPID CAN LG BE?????????????????????? CALL ME 508-226-3479 W HASSEY WATCH FOR MY REVIEWS ALL OVER THE INTERNET

I purchased a new LG K51 model cell phone at your BOOST Mobile store at 411 Locust Street in Columbia, PA. on 5/26/2020 from Erin W. Phone purchase was made specifically for me to work from home. I can not work from home without my phone. My previous 2 phones were LG through Virgin Mobile and received excellent customer service. Old phone became water logged and it quit working.

My phone is only used inside my home in air conditioning for work. On 6/11/2020 at approx. 5: 5 pm my cell phone screen went completely black. Was simply checking my emails. The phone was still active and receiving notifications as I could hear them coming in. The phone was fully charged. Went on line to see what to do and I shut it down and restarted it several times with no success. The phone also became very…

LG Refrigerator continues with problems even though it has been repaired several times. Technicians servicing the product contradict each other and the one technician who appeared to be the most knowledgeable refused to work on the unit because, according to him, LG did not pay attention to his recommendations. So the LG refrigerator continues to malfunction and not cooling properly, ice maker continues to not work and LG customer service is refusing to deal with this matter.

Home Depot, their 3rd party delivery service and our first LG appliance. The first order was canceled unknown to Home Depot after a scheduling date was set and preparations were made. The appliance was reordered and a new delivery date was scheduled for May 15th. No refrigerator.

We called the delivery service and was told that the refrigerator was on back order and didn't make it to the warehouse in time. We received no courtesy call. Who is responsible? Was there a paper trail of mishaps? The order ID is HO287-150802.

Purchased at Home Depot in Oviedo Fl . Still no refrigerator. I hope I like our first LG. If this in any indication of an LG experience, I will think twice. I am hoping to get compensated for the inconvenience from one of the parties if not all.

Thank you for your…

Have phone less than 2years an it died spent alot if money on it an now to fix will cost me more i liked the phone but i dont feel like spending more money the phone dosent even have a scratch on it an wont turn on very disoppointed can simebody do something for me i like lg products

Absolutely terrible company with terrible customer service. Product became a danger in my home & because it was outside of warranty they refused to do anything about it. Received zero call backs or emails responding back even communicating their decision.

I will never purchase another item from them.

Purchased range 2013. So many problems from first year. It has become necessary to purchase a new range. Concerned about purchasing another lg. All other appliances are lg including tv's & phones.

I have been going in circles for almost 2 weeks attempting to remedy a “burn in” issue of which the LG OLED specialist acknowledges the damage (see profile pic). I have only had the set for less than 15 months (the damage was becoming visible at about 10 months) and I did not have abusive viewing patterns other than watching a couple news programs on a daily basis for 2-3 hours.

I have since resorted to watching news programs on my IPad to prevent further damage. Last Saturday I was told a service technician (a name was given) would be contacting me in 3-5 business days to schedule replacement of my screen at no cost to me.

After not receiving a call I contacted LG again (3rd call and several emails) only to be told that was incorrect and they need a digital copy of my purchase receipt. I…

dryer was installed on 10/22/2019 It stopped heating that night. $ 900.00 dryer worked once! I tried ro register my washer/dryer. web site would not take my model number. tried numerous times.

It took many times to gt through the phone maze. When i finally got a rep, had to repeat model and serial numbers multiles times. I am a new L G customet. very disappointed with the lack of service.

I had to set up a service apt, which consists of going through multiple people. Imposible to schedule apt without multipl calls.

I purchased an LG Condensing washer/dryer in January 2019. I have one in my other home on the Jersey Shore and it has been a great machine so we thought we would get another one for our home in Maryland.

We have logged 11 calls with regard to the W/D running too long of a dry cycle and burning our clothes. 9 calls were handled by Hyssong in Maryland they were helpful but unable to repair the appliance. The control board and most if not all of the sensors were replaced with not result.

We are pulling our clothes out of the Dryer up to an hour still on the dry cycle and the clothes are completely dry. Doesn't make sense for the Dryer to continue running for another hour if the clothes are done.

They (LG) has since asked for another company (ASAP) to come in for a second opinion. I have to…

I called the LG customer service number on Mon September 16th about our 3 year old refrigerator (under warranty) no longer cooling and the freezer no longer freezing. The customer service lady was very nice and walked me through the digital diagnosis process, asked if there were any vents blocked (no food in fridge or freezer anymore so no), and then walked me through the resetting process.

She told me to wait 4-6 hours and to call back if the refrigerator was still not working. I called back on Tuesday morning to report that my refrigerator was now completely warm. I was told they would put in a work order and that I should wait to hear back.

By Friday, I called again to see if I could get an update on the progress and was told they would pass it on to service (again) and that it could…

I bought a LG 7 TGINK cell phone 4 months ago been back to Virizon in Tampa volume on speaker is fine the voulmone on the regular earpiece is to low and cannot understand callers. Please have someone contact me 813 622 4566 William H Young in Brandon FL. [email protected]

According to Verizon in Brandon FL. cell phone needs replacing

Two weeks ago my phone died. The charge port burnt. That day I called to get warranty service. it didn't happen. I called to check and found out the guy before never started the pro A very nice English speaking man got me started down a journey through hell.

I waited a week and I had Make calls to get updates. After having my phone i am trying to run a small business with 2 weeks i got a lady telling me it was not repairable. i Two weeks. And it's not repairable? And it's on me?

After nearly 2hours on the phone with someone who barely spoke english. They wanted a bench fee. Holly shit. After my wife went to the complaint site i was told it's now fixable. I have already ordered another phone dam it.

Can't believe LG treats customers so poorly. My new montra, get the insurance. Can't…

only have 1 year warranty on expensive TV! Estimated 410 to fix! only 2 1/2 years old. Called to complain, said may be able to help with cost, will call in 3-5 days. Waited a week and called customer service back and they said they were waiting to get serial number from me! No one called!

Then when I found on the box from the TV they transferred me to someone who would only say its only a 1 year factory warranty! Product is junk obviously. Shouldn't have to buy expensive additional warranties on expensive products. LG doesn't care.

We are an older couple who doesn't abuse TV and no warning. Just didn't come on. This is the 1st and last time buying LG! Estimated cost is $410 which we don't have. So we now have a large piece of useless junk mounted to the wall!!!!

Hope you sleep well…

The customer service and delivery department are totally not run correctly.. I ordered a fridge in the middle of May for delivery at the end of June. The delivery was late because the shipping department did not put the fridge on the truck.

I called and was told by customer service that there was nothing that could be done. I spoke to Kevin and he sort of said he would compensate me for the delay. The customer service rep I spoke to before Kevin pretty much laughed at the issue and really pissed me off.

I said I could cancel the order and the rep said go ahead, he did not care if I did. Nice way to run a business. Customer service What a joke. I sopke to customer service yesterday to follow up on my compensation and the rep said it would take 6 weeks for the check to process. Once again…

I have a two-year-old LG refrigerator. At the end of May on Labor Day weekend the compressor went out. I had a service man from electronic experts come out and replace the compressor which he said had been a long running problem with LG The new compressor does not stop buzzing and rattling and the service man came out multiple times to correct the problem to no avail.

No the service man won't even return my calls. After talking to LG again spoke to Michael on June 20 he said things would be taken care of. Spoke to Maria on July 5 with a new approval code to be repaired again to no avail.

I spoke to James on July 8 and he said a compressor would be expedited to my home to have another service company replace for a second time. The service man was due at the home and no compressor has…

we purchased an appliance pkg. FROM LOWE APPOX.16 MOS. AGO THE ITEM IN QUESTION I A STOVE MODEL # LSE4613BD, PROBLEM IS MY WEIF WAS USING THE SELF CLEANING FUNTION WHEN DURING THE PROCESS THE GLASS SHATTERED HUGE CRACKS IN THE GLASS , WE NOW HAVE HEAT AND ODERS FROM COOKING COMING FROM OVEN WHICH MAKES IT UN USABLE. I WOULD LIKE TO KNOW MY OPTIONS AS I SEE THIS AS PRODUCT FAILURE AND A DANGER TO YOUR CONSUMERS.

THANK YOU 0 RUSSELL BILLER

Boost Mobile on berryville Ave Winchester va doesn't know how to activate a new phone.. I bought my phone may 20th and have had to fix there mistakes as in sending all issues to my new phone when switched from old device.. my service sucks.. this phone sux..

and I myself want my phone fix by boost who messd it up and push me away bc I'm asking boost Mobile to fix a problem they started day one.. I also have warranty.. I was told to leave by them bc they stare at a and think everything is ok..

I have factory reset 4 times . Messaging it up more bc idk how to fix it..

To whom it may concern. I talk to your customer service today and they were rude and really got me upset. LG has no customer service at all. All they want to do is pass it on to the consumer. So hear is what I have to say. I will never buy lg again. The entire Kitchen suite was purchased and you didn't care at all.

Your refrigerator hasn't worked since I got it and your microwave lasted a year. I have never been so disappointed in a product ever! All I get is the run around over and over again.

Now you just don't care and want to tell me that I am the one that is not cooperating. I have spent so much money on this fridge and now I am faced with what to do on my own. Thanks LG

The LG refrigerator we got from home depot has been one big head ache we cannot get the ce maker to work have had a tech out 3 times and 1 new door put on would not buy any other lg products ever

Screen is locked customer service says you need to call on another phone to fix this phone.like taking a different car to a mechanic to fix your broken car. Makes no sense