LA Fitness
2.0
LA Fitness faces significant issues with staff professionalism and management responsiveness, particularly around billing disputes and membership cancellations. Equipment maintenance is consistently poor across locations, and during the pandemic period, mask enforcement and cleaning protocols were inadequate. Customers also report aggressive personal training sales tactics and difficulty canceling services.
Common Issues
35% (50)
managerrudeunprofessional
25% (36)
cancelchargedbilling
20% (28)
brokenequipmentpool
12% (17)
masksCOVIDcoronavirus
8% (11)
trainerpersonal trainingsessions
Complaints
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