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Instagram

1.0
332 complaints

Address

1601 Willow Rd, Menlo Park, California 94025, Menlo Park, CA

Instagram users are primarily experiencing serious security issues including account hacking and unauthorized suspensions, with many unable to recover access. A significant portion of complaints involve harassment, impersonation, and scam accounts. The overwhelming frustration stems from Instagram's unresponsive customer support and ineffective appeal processes, leaving users without recourse.

Generated 1 day ago

Common Issues

30% (100)
hackedcompromisedunauthorized access
28% (93)
disabledsuspendedbanned
20% (66)
impersonationfake accountharassment
15% (50)
no responsecan't contactemail doesn't work
7% (23)
scamfraudscammer

Complaints

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Rhonda

Oct 17, 2019
0

There’s an ad “ Charmwish”. I have just gotten ripped off for $100. Then I went to check out the reviews it seems that everyone is calling it a scam! There is no customer service. Nowhere to email. I tried to cancel my order because I made errors in size within 30 seconds and my payment went through!

I suggest you don’t allow their ads on Instagram Thank you

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Musab

Oct 15, 2019
0

I was scammed Rs.50000 on 5th October 2019. I bought an E-commerce store on Instagram and paid the money through G-pay. I was promised that I’ll be getting the store on Monday ie., 7th October 2019. And after paying the amount i was blocked with getting any store. I tried calling them, messaged them and even emailed them.

The Mobile numbers are: +91 7019493320(this is the Gpay number) +91 8861680042

Email id: [email protected]

Instagram url: https://instagram.com/adithyaaa__ecom?igshid=1ihz4j8i1zrwq

This scamming has become a business for those people. Please help me in getting a refund as it is my hard earned money.

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Vijayyadav

Oct 8, 2019
0

My account is not updated new version and same issues my account here big problem

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Sarah

Oct 6, 2019
0

Fucking people someone was bullying my partner and i reported them so many times and they did nothing and let them bully her and when we blocked them they made new accounts and blocked them on there and they did it over again They need to deal with fucking issues right away this is crazy This is the account that was bullying my partner and they are bad people and Instagram needs to fucking deal with it.

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tamica ford

Sep 30, 2019
0

there is a guy that has instagram @georgecigardukes he uses it to get money from people he lies and tells people that he can make them a star then asks for money there has been alot of money sent once he gets the money he blocks you this guy needs to caught this is not the first time . i filed a complaint with the police found out the guy name is george dukes hes banned from westrn union amd money gram

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pooja sirvi

Sep 26, 2019
0

actually I have lost my old number and old email id...so I need to login to my insta account but it is showing suspicious attemts...now tell me what to do

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Robert Caby

Sep 20, 2019
0

I was contacted by a woman by the name of limon, who claims to work for Facebook. She said I was a lucky, because I won some money from a promo lottery going on this year on Facebook. She said I should call a number belonging to her CEO to get my money.

After questioning her more and refusing to call the CEO, she said I would get my money on a card, but I would have to pay to get the pin number from her. I believe this is a scam. Am I right or is this legit? Thank you, Bob Caby

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Bushra shaikh

Sep 15, 2019
0

I had deactivated my account a month back toady I login & 2 of my post are missing , I’m so disappointed I want my posts to recover please

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Elizabeth Ochoa

Sep 14, 2019
0

I've been trying to locate my page.. I woke up 2days ago and my page was gone. liz_zy4 Please if you can help me its very urgent!!!!

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Tejas

Sep 13, 2019
0

Hi Sir... One Person Instagram I'd Name: @sumant_gowda. This Person Do the Bad Messages and sexual arresment of Many Girls In The Instagram Please Closed account this person... We reported this account but not waste of time not deleted that account.

We hope u sir this social media very important girls privacy and all... Please considered strict action @sumant_gowda Account...

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Garv Singla

Sep 7, 2019
0

My instagram account (Shahrukh_ke_dilwale) was hacked.I was changed passward many times.

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Sem M Philippe

Aug 25, 2019
0

Navigating Facebook this morning in order to address my complaints to the management, I have been directed to Instagram then this website.

TO WHOM IT MAIN CONCERN: Knowing how busy you are, I am going to be simple and direct: First, It has been about three to four months since I can no longer share on my facebook page. The page has been changed. I try to follow all the procedures but it nothing happen to that point. Secondly, for about one month now, about half of of the page items come under an unknown language, maybe chinese. I do not know what it says, I can only see pictures. I think it is an unusual presentation to an audience.

Please, help me resolve those issues. Thank you in advance.

Sem M Philippe

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Primm

Aug 17, 2019
0

For a few days now. Every photo that comes up on my page, you will not let me check it. And when I do and come back it shows it hasnt been checked. I say checked you say liked. I check it and a small window shows up, shown below. And its dishearting

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Patricia Woodard

Aug 15, 2019
0

I ordered from this company back in February. Products arrived--both poorly made and way too small. I notified them about a return and followed their directions. I followed up when I did not hear from them and they said they did not receive the return.

I had a tracking number and checked and it was indeed delivered. They offered me a partial return and as of this date still have not received a penny. I have contacted them 3 times and each time they say it will be refunded.

Please be aware that this company is not honest and product information should be removed from Instagram. I have informed them that I would be getting in touch with you.

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nilesh patel

Aug 7, 2019
0

I have been trying to delete my profile for a week now but keep getting technical difficulties from their system, I have tried both by using my cell phone and laptop but nothing seems to work. Every time I try to delete my profile, the system tells me to login to my Instagram account however I forgot my password so the system says to reset my password.

the problem is that when I try to get a link for resetting my password, the system says that I am not doing the CAPTCHA correctly, but there is nothing to capture. Hence, I cannot reset my password and cannot delete my profile.

I have researched to try and find a customer service phone # or email but everything is out of service. what do I do? I want to delete my profile...

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john gaze

Aug 7, 2019
0

i want to delete my account but it wont accept my password when its the right one.

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spike blake

Aug 7, 2019
0

learn what a fucking joke is, you cunts, when i mock the conservative party by making a joke out of their racist views towards europe, that is not hate speech, and anyone who reported my comment for hate speech should be directed to the wikipedia page of what a joke is, you should not take their report seriously and delete my comment, especially when the majority of people who saw it quite enjoyed it and

recognised it to be a joke, including many of the european people who i was using stereotypes of, basically, learn not to delete jokes, and might i point out that you deleted this comment mere hours after it was posted, but there is genuine racist, sexist and homophobic content that does call for violence and bigotry posted on your platform that is still up after months, fix your fucking…

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Gary ONeill

Aug 7, 2019
0

I am a long term Insta user and it’s been great till now but I have found that all my posts since the middle of May 2019 have disappeared, from both app and desktop versions. Please look into this for me and restore my posts. G_in_NZ

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Christopher Shannon

Aug 6, 2019
0

Dear Instagram managers I would like to complain about you blocking and trying to suspend my account I will no longer no longer Tolerate this kind of abuse from Instragram Christopher

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spike blake

Aug 5, 2019
0

my complaint is about this odd system of blocking comments that are considered 'too long' i am aware instagram believes they are helping minimise spam or abuse or anything, but what you are truly doing it making it very inconvenient to say basically anything, when i wish to make a point, i shall type a long paragraph that those who i am talking with can read in full, but because of this idiotic system, i am forced to split up my comments into very short comments that result in something very similar to spam, because instead of commenting once i am forced to comment up to six or seven times, which is very counter productive, and

i'm not hurling abuse at the people i talk to, i am simply having a discussion with them, and this system makes it very inconvenient for that to occur, and just to…

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James W Liles

Aug 1, 2019
0

I’m Mr. James W. Liles a user of Instagram almost 2 years. Issues started about a month ago and has been on going. As I reported to Instagram nothing. I’m being singled out from the others when I try to make a nonsensitive comment I’m blocked every time yet other males comment sexually nasty and females post nudes vulgar content continuously.

Being blocked by just a simple push of a followers button being harassed by multiple followers. I’ve had it Instagram is not getting away with it. I will not be Discriminated.

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david walker

Jul 27, 2019
0

foul language telling people to fuck fuck off finding people use fooul language on social media sites

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Sky Wizard

Jul 22, 2019
0

I am a progressive and an artist and I study media manipulation . Instagram has muted my page . I believe you are doing this because I do not believe in poisoning people with vaccines, Ido not believe that our government tells the truth, and I do not believe that Russia had anything to do with our last election and

that Clinton killed her own chances by cheating in the primaries. These are unpopular positions with the ownership of these platforms. The ownership of these platforms is now engaging in suppression of free speech which is guaranteed by our constitution.

Hiding behind some corporate ideal of what information is 'correct' or right' is not the purview of the platform. THe platform is a place where ideas are exchanged these ideas can be shared by all or none depending on the…

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Alexander Harnum Telfer

Jul 20, 2019
0

I cannot log in to your sites because every password I create I forget!! I am not good with short term memory, and am severely restricted from participating in any form of online life. This causes unbelievable stress and frustration, and then I say or do something that is almost always misinterpreted by literal people.

Please help me, or give advice besides the usual Go Away and Die.

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Mr. James W. Liles

Jul 19, 2019
0

I’m a instagram user 2 years. Been very nice. #1But being attracted by other instagram users mainly males. #2 receiving dozens of fake profiles I have details and is fact. #3 Is singling me out personally for a month now from other instagram users and they are commenting with nasty words yet I’ve haven’t said anything close and I’m blocked immediately.

Yes I’ve sent feedback reported it as if it’s a technical issue weeks ago. And still being single out. It will stop with or without you guys is Cooperating no I don’t mean any disrespect to you hope you understand. Thank you Sincerely Mr. Liles

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kenjal

Jul 18, 2019
0

my account has been blocked from performing some of the actions such as liking others post..following others ….I request u to let me do best with my account and not disturb me....

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LaQisha Cuthbertson

Jul 15, 2019
0

My account was hacked can u please look into it lc.uord

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Laura Bekdas

Jul 14, 2019
0

By mistake I sent one of my post into Archive and I don’t see anything in the archive. Can I restore my post?

Also can Instagram create a way to switch photos without deleting the post. When u press edit the only option you get is to tag someone or change the caption/writing There is no switch photo option.

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Bridget Young

Jul 6, 2019
0

I cannot access my business account because there is one letter left off the email address in order to login. I have followed all the directions on the help page to try to reset and nothing works. I have emailed explaining the issue and I even included a screen shot of the problem, but still no assistance.

To be such a big company one would think it would SOME type of customer service.

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Jasmine Seager

Jun 29, 2019
0

Are you guys just gonna sit there and let everyone get hacked with no way to stop it, they have our sensitive information and nobody wants to make new accounts because we have important things on there and they'd just get hacked anyway. There have been so many complaints and you guys haven't even done anything about it, you act like it all fine but it's really not.

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Andrew cappy

Jun 23, 2019
0

A person on instagram conning money out of a person this is disgraceful and I would like to no why this can happen and why haven't you done something a out it. Have told the police about it,but this is your responsibility.

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Lesley britten

Jun 20, 2019
0

A fake account has been set up by someone using my 13 year old sons photo and name, my son does not own a phone and has no social media accounts I want to close this fake account but apparently I need to prove that this is not my sons account with a birth certificate while The person who took a snap shot of my son in the play ground and

used his name did NOT need to prove anything when setting up this fake account!!!! I want it closed immediately!!

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Sara Lari

Jun 8, 2019
0

I dont know why my instagram account can not be login from my device i.e iphone as it showing an error in login I m realy upset by this thing Please help

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CHARLES KENNEDY

May 22, 2019
0

I've been trying to send a simple message to Melissa Benoist, Supergirl and your system keep blocking it. there is nothing rude or crude about its just a simple greeting to her and her co-star Katie Mcgrath, Melissa is sitting on Katie's lap and and they are smiling. There is nothing rude in my comments it entails only a greeting as follows:

Supergirl is Carol Susan Jane Danvers, whilst Supergirl is Super Lena Luther is Daper meaning calm, cool and debonair...

Does that sound disrespectul. Most of these famous ladies have liked my funny and daper comments including Jenneifer Love Hewitt when I make a play of words on her poingnant and extradnory middle name. When you see her she exudes nothing but love in a Lovely, Voluptuious Cleavage Intense & Heavy Breasted Young Woman., who has great…

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nilesh maheta

May 12, 2019
0

dear sir,maam,

i found that someone hack my account with username maheta2894 ,i cant login and cant reset my password

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Daniel Bartlett

May 1, 2019
0

My account was hacked a week ago I have sent all the requirements Instagram have asked for. My account has been reported to Instagram yet Instagram are just sending me around in circles and the problem is not being dealt with and now they are failing to respond to me

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elliott simpson

Apr 26, 2019
0

there is a site bbtfootwear on insta , it has taken money from me for shoes , non arrived I have messaged them several times asking for info , they have ignored all correspondence and now have blocked me , I think this is a fake site taking money for goods which never arrive .

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Sachin Vaidya

Apr 14, 2019
0

There is a page on instagram by the name of "truedealers". I bought hotstar premium account for 400/- from that website and they sent me account details of 2 people with password and when i used that i couldn't browse premium content.

I was shocked by their reaction when i asked my money back,they muted me on instagram. I want my money back and it would be nice if i get details about the name of the admin.

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Brooke Ruby

Apr 7, 2019
0

I think that you should be able to change the order of posts with multiple pictures and delete/archive individual pictures out of the post. This way, if you like one of the pictures in your post but eventually don't like another one, you'd be able to change this and would cut back on archiving whole posts.

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skylar

Mar 29, 2019
0

A picture I recently posted mysteriously got deleted and I am not very happy about it. I would like for it to appear back on my account.

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Isabell Nunley

Mar 13, 2019
0

My Instagram page, the search page and the home page would not load or would not load new posts so I uninstalled the app and reinstalled it. When I tried to log back in, every time I put in my username and password and click log in, it tells me I am having connection issues but all other internet using apps on my phone work perfectly fine.

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Hunter Yoho

Mar 11, 2019
0

I have never posted anything political on my page until recently, and I posted a picture in support of President Trump. Now I feel like Instagram is messing with my account. Although, each day in my notifications it shows that a ton of new people are following me, yet the number on my profile never increases.

I have heard of this happening to multiple people and conservative based accounts. This problem NEEDS to be fixed, we feel that Instagram is discriminating against us.

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Jen davies

Mar 7, 2019
0

The adds that sell stuff on instagram are mostly dodgy ,you should be accountable instagram !!??!!4 family members have been scammed and myself .so could you imagine how many people out there have been scammed on instagram

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Yajas Modi

Feb 26, 2019
0

I have 2 problems 1)I am not able to resize the image which I want to upload on my Instagram story. 2) Story which I upload on my Instagram is doesn't disappear after 24hrs. That means I still able to view my 2 days ago's story also

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sandra cattich

Jan 22, 2019
0

I have researched the use of Instagram and realise that there are people who follow and unfollow. I also realise that there are healthy habits to grow one's account. But I am HIGHLY SUSPICIOUS of the fact that my number of followers has stayed within the EXACT same range for 6+ months. I think it's fixed.

And I think Instagram is the only entity able to do this. How is it possible, with new followers all the time (and I have to accept that at least some of these are genuine followers), the number of followers to my account stays between 68-72, usually under 70? It's statistically unlikely. PLEASE UNFIX IT!

Otherwise Instagram is just corrupt.

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Jeremie loble

Jan 14, 2019
0

Every 4th post on my feed is an irrelevant ad. Stop with all the ads. Don't become facebook

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R

Dec 22, 2018
0

max_christofides

Max Christofides Ilfracombe/19/Luton/Surrey. SnapChat:Maxchristo199

given the threat the above instagram user has made( and is now on youtube) why would you permit an account for this abusive person ?

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Zainun

Dec 20, 2018
0

How can someone access my account from a different location without me getting any notification.

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Akshat Akash

Dec 20, 2018
0

Respectfully i want to say that Instagram is too low in its guidelines. I want Instagram to please tell me that why they deleted my comment. Ok clear me onething country is more important or stares are more important. Seriously same on you guys.

Reality is this that you are real bloody loosers.

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Jennifer Williams

Dec 20, 2018
0

I have just received notification that my instagram account, @stat_babydoll was disabled. This comes after yesterday, noticing a page @the_hoe_preacher tagging me in an abusive, bullying post shaming my body. I have lipedema so my thighs and butt have more fat distributed than others.

This fat is unable to be lost without plastic surgery. I promote body positivity on my page so that other's can see its ok to be different. This guy posted things saying I should cut out my thighs, that I look like "bubble gum left over under a desk", totally making fun of me.

I contacted him nicely and explained that ive lost over 100lbs in the last couple years and that's what happens, skin sags. Its natural. I asked him to remove my photos and he refused. I contacted Instagram to remove for property…

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