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Hyundai

1.0
116 complaints

Address

10550 Talbert Avenue, Fountain Valley, CA, 92708

Complaints

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Elizabeth and Beverly Van Zyl

Oct 14, 2018
0

2015 Hyundai Eleantra SE is a LEMON!!

We have had problems with this car for years now. It is one thing after another. We had the car in for several issues with the car. Two of the issues the dealership could not even fix the problem. I made a list of all the issues that we are having with the car.

On 11/15/2016 with 12185 miles on the car, we had to replace the battery on the car.

On 05/22/2017 with 15516 miles on the car, we had to replace (2) tires on the car because the tires were bald.

On 11/03/2017 with 18268 on the car, we had to replace the other (2) tires on the car because the tires were bald. We had problem with the car stalling. The dealership could not find anything wrong with the car.

On 01/18/2018 with 20747 miles on the car. We had a problem with a sound when the car…

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Regina Cherkowski

Oct 13, 2018
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Ever since we bought the car the battery goes dead. I am sick of this. It is a brand new car. 2017 Hyundai Elantra. I am very upset with this problem. I had in the dealership for three weeks .

They thought they found the problem,but they didn't. The battery is still going dead. I am fed up with this car. I want something done. You pay good money for them and you sell us a lemon????? Regina Cherkowski. Will not recommend this car to anyone.

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arturo lebron

Sep 1, 2018
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I have a 2003 Hyundai Santa Fe with 95000 miles purchased new. The fuel tank quantity indicator fluctuates and shows erroneous readings. Has caused engine failure on Ohio interstate highway due to fuel starvation, which resulted in rear end collision.

Many similar complaints have been filed with Hyundai for a recall to repair this problem. Where can I take my car to have the fuel quantity indicator repaired?.

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DILIPBHAI JERAMBHAI DHODIA

Aug 29, 2018
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I MR.DILIPBHAI JERAMBHAI DHODI PURCHASED AN HYUNDAI VEHICLE CRETA SX + AT CRDI COLOR WHITE BEARING CHASSIS NO: MALC381MHM239164C & ENGINE NO:D4FBHM311394 ON APRIL 2017, MY VEHICLE REGISTRATION NUMBER IS DD/03/AJ/0023 . MY COMPLAINT IS ITS JUST AN 16 MONTS ALMOST NOW MY VEHICLE STARTED TO RUST ON SEVERAL PARTS I WANTED YOU TO TAKE IMMEDIATE ACTION AGAINST IT MY NEAREST DEALER IS DIVINE HUYNDAI ,VAPI-396191 MY CONTACT NO : 9714099200/9825365067 EMAIL ID : dilijp5050@gmail.com dilij5050@gmail.com

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Zahra

Aug 17, 2018
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Dear Sir /Madam, Reference to our order no. C00001301 (5NPE24AF8FH207385) of 2nd June 2018 for Sensor Ambient, ordered from Bahrain branch which has not been received by us till date. There were promise if the part available Dubai then the delivery will be within 20 days, and if the part is from US the delivery will be within 25 days.

The non-delivery causing us other damage in car as Air-condition stop working after washing the car. Please intimate us on the phone the status of delivery schedule as soon as you receive this letter. We shall be glad if you understand the urgency of the matter and support.

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Dara Hanna

Aug 4, 2018
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To Whom it may concern; My name is Dara Hanna, account number 1513200317. I am a co-signer to the Hyundai Elantra 2016. My brother Daniel Hanna is the main signee of the car. I am writing in great distress. On Tuesday July 31, 2018 around 8pm, my brother and I went into South Shore Hyundai dealership on Sunrise Highway in Valley Stream, NY to lease a new car.

My Hyundai Elantra lease was up and my last payment is due August 7, 2018. We walked in hoping that Hyundai dealership woud show us respect and apprecation for my brother's loyalty and longevity to Hyundai. He has in the past broght two cars and leased four from Hyundai.

That is exactly why we we shocked, insulted, and disrespected by the offer we were given. The salesperson we had was very helpful. I believe his name was Charles, he…

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Pat Barnes

Jul 28, 2018
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I had an 8:00 AM appointment at the Courtesy Hyundai in Pawtucket, RI this morning. No one was there to open the doors. M.. I find it difficult to understand that not ONE employee was on time for work to open the doors and at the very least get the waiting customers in line for the required services.

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george drukas

Jul 19, 2018
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This has been on my mind for a past few months. I was looking for a new Kona and went to glassman Hyundai in Michigan to negotiate a deal and everything was set for pickup very good experience. I decided to look one more place Suburban Hyundai in troy motor mall troy mi.

I had purchased 2 cars from them prveviously. I was confronted by a young salesperson and was treated like a bum. I asked for a quote on a new kona and the salesman was disinterested and only said as he took out his cellphone and said about 400+ a nd never asked the model or offered to sit down and research the prices.

I immediately went back to glassman Hyundai and completed the deal. I felt very humiliated and snubed. com 6819vernmoor troy mi 48098

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MARINA VESKANIAN

Jul 13, 2018
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AFTER 6 YEARS AND LEASING MY THIRD CAR, AND BEING VICTIM OF IDENTITY FRAUD BY HYUNDAI'S VERY OWN DEALERSHIP AND CONTACTING CUSTOMER SERVICE FOR ASSISTANCE TO SOLVE THIS ISSUE, I WAS ASKED NOT ONLY TO CALM DOWN. BUT DISRESPECTED AND HUNG UP ON AND TOLD THAT ITS NOT A BIG DEAL.

HOW THE HELL IN THE WORLD ARE YOUR PEOPLE ALLOWED TO USE MY IDENTITY, AND THEN TELL ME TO CALM DOWN? I WILL SEEK LEGAL SERVICES TO MAKE SURE YOU KNOW YOUR CUSTOMERS ARE NOT YOUR DOGS.

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Wilma Guillen

Jul 13, 2018
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I have a 2009 Santa Fe and it has turned off while driving 5 times, today was the worst I was driving on a highway with my daughter when the car turned off. When it first happened I took the car to the dealership they had it for 2 days and they said they didn’t find anything. This is a mager issue and I have seen many complains about the same thing on line and Hyundai doesn’t want to do anything about it, are they really waiting for something tragic to happen to take action about this issue.

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Tamara Lopez

Feb 16, 2018
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Staff at Thornton Rd has deceptive business practices. Intentional or unintentional. Mis information. Provided by the service department. 00 problem. They did not care about me as a consumer. My vehicle shut down. Inthe middle of on coming traffic with no warning.

My Family and I could have been killed or seriously injured. They do not care about right or wrong. I have had my car 10 months and this has been a horrible car buying experience!

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Victor Greco

Feb 2, 2018
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I have purchased 8 Hyundais in the past 8 years, in 2017 I purchased a 2016 Tuscon with a Dual Clutch transmission, which is the worst transmission Hyundai ever put in any vehicle. This vehicle is dangerous. It lunges, it stalls, it bucks, it does not shift right, I almost had 3 accidents from it lunging from a dead stop to letting my foot off the brake it lunged and almost hit the car in front of me.

I am really shocked Hyundai has no cure for this problem and refuses to do something about it. This will be the last Hyundai I will ever buy, if Hyundai has no regard for there customers safety, then I cannot purchase another Hyundai nor will I ever recommend.

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Preston Boskett

Dec 14, 2017
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I recently took my vehicle in for service and was told it was repaired. 00. 44. I don't believe my service experience was professional or adequate. How could your Dealer not know how to repair this vehicle in two days?

I also found the Service Advisors to be less than patient and should have placed a more skilled Mechanic on this repair. I will never use this dealer again! Poor Service, less than skilled Mechanics!

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Ariana Machado

Oct 13, 2017
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On 10 October 2017 I received a letter in the mail from Hyundai Motor Finance regarding unpaid tolls from March 2017 through September 2017. 80) because the bill hadn’t been paid on time. This was slightly confusing so I called the customer service department (10/11/07) to inquire.

I was told by 2 of your representatives—yes, I called twice—that when a vehicle is leased, toll bills are sent to Hyundai Lease Titling Trust because the vehicle is registered to Hyundai and not the customer. Further, both reps confirmed that Hyundai Finance pays the bill then mails an invoice to the customer.

When I explained that Hyundai Finance never paid the bill and therefore was…

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Sharon Chase

Oct 3, 2017
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My husband and I bought a 2014 Sonata in January of 2017 with 37,000 miles. After 2-3 months, I started having problems with the gasoline fuel door not opening when I pushed on the fuel button. The emergency lever inside the trunk did not work well either.

I took it in to our local Hyundai Service Dept. They adjusted the activator and it seemed to be working fine. Two months later, it started giving me the same issue. I was actually traveling by myself and was quite aggravated that I had to pop the trunk, pull on the emergency lever several times to get it to open.

I took it back in for service. They replaced the activator. Said they tried it at least 15 times and it worked perfectly. Two months later, again, I am traveling by myself and the gas door would not open without getting in the…

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Robert J.Reynolds

Sep 7, 2017
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I bought a new Genesis on Monday (9-4-2017) afternoon, I drove it home. The next day (Tuesday 9-5-2017) the engine light can on and the car locked in park, I called the dealer (SPRADLEY of PUEBLO, Colorado) I was told by service manager, Andie, to call road side assistance.

So, I called about two hours latter a truck came picked up the car. I was not even offered a loaner or another vehicle to drive while my car was being worked on by the dealership, especially since I just bought it. M. M.

the service manager called me and stated they have not had time to look at my car, that he was working on a motor and a starter on some other car, and then stated he MIGHT get to my car this afternoon. At about 5:15 I called back to see what was going on, I was told he has not had a chance to get to…

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Emellee Grubbs

Sep 2, 2017
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On August 11, 2017, we bought what should have been a dream-come-true turned into nightmare 2017 Hyundai H100 CASH to be used as vehicle for our non-profit organization's outreach and feeding programs to the poor. We bought it at Hyundai Dasmarinas Cavite Branch (CTM Ventures and Equity Group Inc, Emilio Aguinaldo Highway, Dasmarinas, Cavite, Philippines, Office number: (046) 424-2114).

The agents gave us a so-called brand new H100 that rains inside when it rains heavily because it has 8 holes on the side of the window (manufacturing defect). The agents were very attentive when we were buying but concealed important facts about Hyundai.

Only after we paid IN FULL IN CASH did they tell me that it will take forever to get it repaired or fixed because each part is sub-contracted. Even so,…

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C. Jurgilewicz

Nov 30, 2016
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We brought a Hyundai Azera to the Smyrna Beach location on 2375 State Road 44 while on vacation for service diagnostics of a rubber burning smell, battery light illumination, and intermittent brake noise on 11/29/2016. We were notified of estimated repair costs and 100,000 mile maintenance service of $2500. This spring 100,000 mile maintenance service had been provided plus additional expenses with a Hyundai dealership in Massachusetts.

Hyundai in Raynham, MA was contacted with service needs and suggested towing the vehicle to a Hyundai dealership in Daytona Beach because the alternator and hind brake service were still under warranty. When discussing this suggestion to Peter Engasser, we were informed that 100,000 mile maintenance, which had not been authorized had been completed. We…

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Cynthia Pepe

Sep 14, 2016
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When we purchased 2 vehicles in one night at the dealership we were told by the gentlemen that we worked with (Michael Bennet Milford CT dealership) that we would receive $300 each in key cash (myself and my daughter). When we left the dealership he said it would come in the mail.

I have emailed him about 15 times between April and August and had been consistently getting the run-around until finally he just stopped answering at all. I have hear "I am checking into that" for months and it is now clear to me that you are all as dishonest as a car dealer is expected to be!

" I will make it my mission to tell anyone who will listen about this situation.

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Edgar Jerome

Sep 5, 2016
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I am the proud owner of a Hyundai IX35, VIN #TMAJU81VLDJ25488. I am now at a point that my pride and my faith in your product gets questioned based on the service I am currently enjoying from your Milnerton dealership. My car went in for a noise on the gearbox sometime in May/ June 2016. I have been told on numerous occasions that there is nothing wrong with my car. I was asked to record the noise and then bring it back afterwards. I then noticed that the noise became more and more obvious. On starting my car one morning I noticed the noise was back and decided to drive it straight to the workshop where the manager and a technician heard the noise.

The car was given back to me and then booked for the following week. I was then told that this part " Dual mass Flywheel" must come from Korea…

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Debra

Aug 25, 2016
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If I could rate below 1 star I would. I have my 2006 Sonata serviced and less than an hour later the check engine came back on. I couldn't call the Service department in calumet city, Illinois because it was closed.

When I finally spoke to someone in service, they refused to refuse my money which was over $600. The only thing they offered was to repair a secondary part which may have caused the light to come back on, they would have cost me additional $1300.

Why would I have them repair something else on my car when they wouldn't guarantee the original repair. I called Hyundai Corporate office, HyundaiUSA refused to even consider refunding any portion my money, my 2006 was not covered because I purchased my 2006 on December 31, 2015.

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Jay Warren

Aug 17, 2016
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I purchased a used vehicle three weeks ago from Hyundai and it has been the worse buying experience I have ever had in twenty five years of purchasing a vehicle from a certified dealer. The salesman was horrible, the service department with Doug Mricszka was terrible and the general manager of the used cars is a liar.

I would not recommend buying a piece of gum from this place. My vehicle still has issues and I have received no help from anyone at Hyundai.

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James Cummings

Jul 1, 2016
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My son bought a brand new 2015 Elantra last year and now his AC won't work. The dealer told us a small stone put a pin hole in the condenser. It is a leased car and Corporate said the warranty doesn't cover it.

They quoted us $440 + tax to fix it. Tried getting a hold of them and all I get is the run around with them saying they won't cover it. It looks like a poor design to me with nothing from keeping anything from going in there and causing damage.

there is no cover, shield, nothing. I have read that this has happened to a bunch of people with the same results. I call it poor customer service and rest assured they have lost another repeat customer. Whatever you do, don't buy Hyundai.

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Sandeep Nagpal

Jun 27, 2016
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I have been driving Verna Fluidic 1.6 SX vide Registration number PB 13 AF 6003 since 27 Nov13. The delivery of said vehicle was taken from Hyundai, Jaipur. It is intimated that post delivery of the vehicle till date the upkeep and maintenance of the vehicle in terms of service have been followed as per the laid down parameters and at proper time intervals as guided. But to my utter dismay the parts of the vehicles has started deteriorating in just over 2 years. It is never expected from a vehicle of worth, which is claimed to be of such high quality and from a reputed brand Hyundai to demand for replacement of parts at such an early stage.

Apart from this I got the Teflon coating done on my vehicle during first service at Service Centre, and it was supposed to be done 2 more times, one…

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Martha Leticia Vargas

Jun 2, 2016
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I purchased a 2016 Tucson in Sept 2015 and as of Feb 2016 I've had nothing but issues with the Idle. I've brought it in for repair and talked to the dealership several times including Hyundai Motors and I've been told it's a software update issue that is still in the process of being approved by the EPA, however because of the rough/high idling I am not getting the gas mileage I should be.

Initially I use to get 28m/gal now I'm getting between17-20. I purchased this care solely because of the gas mileage I commute 80 miles a day and it's costing me a lot more than what I had initially planned when considering purchasing this vehicle.

I know from the dealership that I am not the only customer with this issue, I need a resolution from Hyundai asap or I need to be able to return my vehicle…

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Anton Venter

Jun 1, 2016
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I bought a brand new I20 in February 2016 from Stellenboch branch. 1000kms the automatic gearbox keep on changing gears up and down on its own. When you pull away it is in the wrong gear and it is difficult to accelerate.

I booked it in at Brackenfell branch after a long battle - twice already, and the problem is still the same. It was also promised by the dealer in Stellenboch that the car will automatically lock when driving, and it does not do it, and that problem is also ignored.

I've sent numerous emails, which keep coming back. The 2nd time when I booked the car in at Brackenfell branch, the aircon did not work thereafter, and I had to book it in again to fix the aircon. They told me that this brand new car of 4 months needed gas as their is no leak.

I am beyond frustrated with…

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Carolyn Heien

May 17, 2016
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Took my vehicle to get an oil change and have my tires rotated they checked my fluid and hoses everything there checked out ok. One big problem which is a safety issue and that be a inner tie rod end that is bad, my front driver side wheel was loose they showed it to me and I was quite upset being I don't know how long it has been that way.

My whole wheel could have dropped off at any given time causing an accident. Now I was told it is going to cost me over $300 dollars to fix it. I am really upset because I only have 36,000 miles on this SUV.

The company I took it to said that it didn't have that many miles on it to have that happen. I am the second owner of this SUV and it is like new. The dealership here said the warranty is expired but the mileage is still low and I feel something…

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Irma Naicker

May 5, 2016
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I am not happy with the service I received from Donna Greer and Chantal Plater as they promised to assist me and went back on their word. I have been purchasing vehicles from Hyundai from 2009 and now that I require help from Hyundai I have received bad service. I am in a financial situation at the moment and I explained this to Donna and Chantal, I have two i20 and wanted to sell back one vehicle to Hyundai. Donna and Chantal promised to assist but have now gone back on their word of purchasing back the one vehicle from me. Chantal advised me to take a personal loan to cover the shortfall, which I did, as Hyundai would buy back my vehicle.

Only to be told when not hearing back from them, that they could only buy back the vehicle if they had a buyer for it. At no time was this the initial…

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Huseyin Seren

Apr 4, 2016
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I was sold an extended warranty by HUB-Hyundai in Katy, TX. The next day, when I asked if I can cancel it, I was said not possible by the finance manager, Frank. Then, talking with a few friends, I realized cancellation is possible and went there again and requested a cancellation.

Finance manager was very rude with me and after ten minutes of arguing he told me that my money will be refunded in 4-6 weeks. More than three months now, I still did not get the refund. When I asked, the same person told me that there are many like me and it takes time.

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Thingahangwi

Mar 22, 2016
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My car was towed on the 10th March 2016 to Hyundai in Hatfield and the lady that is helping me is Betty. She told me that the warranty won’t be covered for my car because they have the old car details, I went to Hatfield in 2014 and trade in my 120 car with you guys and how possible is that the information they have is for the old car not new car. The time I trade in my car why was I not told that I have to change my details with SAA Warranty so that my new car will have warranty.

Betty doesn’t call or give feedback, every time I must ask her what’s going on, what kind of a service is this? My car is not old and already im experiencing problems and I have heard lots of people talking about the same thing with Hyundai accent. My car is just sitting with you guys and im busy paying an…

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Dawn Needler

Mar 7, 2016
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I leased a Hyundai Tucson 2015, from Rick Case Hyundai. Since I got the vehicle it has had weird transmission issue (s) that are intermittent. It loses acceleration on take off. It sometimes does not want to go into reverse when I start the vehicle.

It shifts at weird intervals and jerks. I live 1-2 hours from a Hyundai dealer. The 1st service I had done with my dealer to express this concern, there were no codes when they hooked it up. And Could not get it to replicate the failure.

It has continued to intermittently do this. I had a local mechanic look at it also. They can not find any obvious issues either. I have called ( Rick Case Hyundai) a couple times and always get the service department at my dealership.

They (service writers, I guess) can not log notes/complaints. So a manager is…

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Debbie Butvin

Mar 3, 2016
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Brought my car in on late afternoon of Weds. 2/24 for my 15,000 mile check up...I had no problems whatsoever with my 1014 Tucson, just following the guide for my oil change and 15,000 needs. Thursday evening I left work and I got onto a busy road and my whole muffler and exhaust fell on to the ground. People honking and pointing for me to pull over. Scary situation. Finally got through to Hyundai service manager who said he's seen a lot of that happening lately. Coincidence after my recent service the night before?

Then a get a loaner car after I was towed to the dealership...my loaner car had only 1/8th tank of gas...really? Finally after a week I pick up my car. I noticed I may have left my garage door opener at the cashier desk. I called the dealership to see if they had it...said they…

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john gallo

Feb 22, 2016
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00 to fix it. This is a 2016 sonata I have had it for only four (4) months. that means this could happen again and I will have to pay again isn't this a design defect since the condenser is open to flying rocks I think this should be cover.

To spend this on a NEW car is frustrating and I am disappointed in the Hyundai dealership that sold me my car. This is my first Hyundai and my last.

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ronald kellock

Feb 20, 2016
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I bought a second hand i30 last February from Arnold clark in the fiat broxburn branch within a month I was experiencing loss of power so I booked it into my nearest branch which is a 80 mile round trip, when it was there I was told that there was a problem with the fuel filter which had waxed over and it was going to cost £100 to replace. I explained that I only had the car for a few weeks so Arnold clark agreed to fix it for nothing.

Then around December 2015 I noticed that in cold weather ( appox 1 degree or less ) whenever I had my car in reverse gear and then tried to put it into first my car would go back into reverse again I took it threw to my nearest Hyundai dealer and they had a look but could not find anything wrong with it, I showed them a video that I had taken of the problem…

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Janis Galbraith

Feb 6, 2016
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My dilemma is when I leased my Hyundai Sonata I was NOT told that there was no spare tire or donut in the trunk. I was driving ( alone at age 75) from Charlotte, NC to Pittsburgh, PA. ( a 7-8 hour trip.) While driving through West Virginia ( miles from nowhere ) my right front tire had a blowout. I was able to control my car to the side of the road. It was late afternoon, lots of traffic and I was very nervous being on the side of the road. A family of four came by and the gentlemen said he could change my tire. BUT.... there was no spare tire for him to use. He was shocked and said he had never heard of a car not having a spare tire.

I attempted to call AAA, but I was so far from any nearby towns that I could not be helped. I called the WV Highway patrol, they arranged for a tow truck…

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kumar gaurav

Feb 6, 2016
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To the CEO of Hyundai Motors India Ltd, Chennai. Sub: Complaint against the defect that has been persisting in my car. I am writing this mail to inform you about my experience with your product as i have been using your car having model I-20 Elite, that i had purchased from your authorized dealer namely AKC Hyundai, AKC auto pvt ltd lakhimpur kheri 16/10/2014 having VIN no MALBM51BLEM027993 Eng no G4LAEM436898 MODEL IB**B Elite i20 (1.2) Color V3G S Dust. Since its purchase till the date of writing this mail, my car has run only 19,680 Kms which is not very long.

Recently, on 31.01.2016 i had sent my car for servicing (3rd free service) at AKC Hyundai AKC auto pvt ltd lakhimpur kheri and after it returned from service, there happened to be some knocking noise from the engine of the car…

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Bongani

Jan 24, 2016
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I bought a car on 24th December within 3 weeks it overheated. I was given another car for exchange, it happens to be worse bad than the first one. Within an hour It had a clutch problem. Both of them are with the dealer now.

I'm left with no car. Please I like Hyundai cars, just give me the best mechanically good car. With my heart broken, I even deserve a 2011 model now from you good people since that I bought was 2010. Month end (1 february) and I'm paying my 1st installment.

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Marcal Bolden

Jan 23, 2016
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In November 2015, I Marcal Bolden, purchased a 2011 Hyundai Sonata from Hyundai on Airline Hwy, Baton Rouge La. Within the first 24 hours, I noticed a pulling to right in front end and immediately notified Justin Brady after returning to dealership. After weeks of talking to Justin, I became angered that I had trusted him to handle the front end problem on the car and he did'nt. I then reached out to Lee Carty, Manager, address the problem to him on one occasion and he was going to call me back and didn't. After numerous of calls, still no response. To date the Hyundai Sonata that I pay a note on has not been repaired nor restutions made for problems that were under warranty and I also paid for an extended warranty.

As the manufacturer of this vehicle do you not find a problem with a…

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Steve

Jan 13, 2016
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I am a employee for a Hyundai dealership in the Dallas area. I am filing this complaint for the employee's that go to work everyday and put in numerous hours. I have worked for this dealership for 6 years and put up with a lot of racism, unprofessional just to feed my family.

Star rewards have been ripping off employee's for the last time. They base how you get paid on your CSI score. And for some reason every time you sale a large number of new cars. They will always find a few bad surveys to put in your file so they don't have to pay you for the cars you worked so hard to sale.

Please let me know who has control of this illegal act.

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Ken Merrill

Jan 7, 2016
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We own a 2012 Hyundai Sonata Limited edition, we purchased the car used with around 42,000 miles on it, it now has around 56,000 on it. It needed some warranty repairs done on it nothing big just some minor repairs, we took the car down to Lithia Hyundai in Odessa Texas. My wife gets a phone call from the service righter and tells her that the car has been wrecked and that's why one of the problems is not going to be warranted, so we looked the car up on Car Fax to make sure, the information that we got off Car Fax says it has not been in any accident, so why would he tell us that.

The problem I am talking about is the piece that holds in the radiator under the car, so I called the service righter (MIKE) who proceeds to argue with me and tell me that there was front end damage to the car,…

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Mohammed Firoz Khan

Dec 7, 2015
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Dear Hyundai customer support team, This is to bring to your notice an incidence that left me wondering whether my decision to buy a Hyundai i10 grand on 15th Jan 2015, was proper or not? The incident occurred on 28th of November, 2015, when all of a sudden my vehicle came to a halt because there was a cow suddenly came on the road and so that I cross my vehicle beside the road (On Road Berm).

There was a small stone which was touch with the vehicle. After this incident the vehicle came to a halt within 100-150 meter only. Upon contacting the customer care, assistance was provided to toe the vehicle to the service station, where it was diagnosed that somehow the oil sump had been damaged and it led to lube oil seepage ultimately resulting in engine seizure (this was reported on Monday,…

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Al

Nov 20, 2015
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On Nov. 9 I went to Carousel Hyundai in West Chester, PA. The hatch wouldn't stay open so I went for a diagnosis. When I called to schedule I was told the car was under warranty. After the technician looked at it, he told me it would be about $400. to fix it. I told him that when I made the appt., I was told it was under warranty. He then looked at his computer and said, "oh yeah, it is under warranty." I firmly believe he had to know that because he had already looked at my registration to see the yr and someone had looked at the hatch at that point so he had to know it was a 2013.

My gut feeling is that when he saw an older woman come in, he thought he could get away with charging me and even if I'm wrong about that, it's a mistake that shouldn't have been made. A lot of people don't…

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Kay Kowalczyk

Nov 11, 2015
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About a month ago the engine light came on in my 2012 Hyundai Accent. My grandson took it to a garage he works for, bottom line, there was a leak somewhere in the fuel system. I called Hyundai of Auburn, Mass.

I brought my car there to be fixed. I thought it was fixed right being that it was still under warranty and Hyundai had to foot the bill. Got the car back and a few days later the engine light back on.

Back to be fixed or at least I thought so! Not to be. They took it back a 2nd time, said it was fixed. It went back a 3rd time for the same reason, is still not fixed. Engine light came on today 11-11-15

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Judith Malkowski

Nov 11, 2015
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I am a 75 year old lady who took her car in for routine maintenance at Bergstrom-Hydundai at 3023 Victory Lane, Appleton WI. The vehicle has approximately 49,500 miles. It has been driven in a normal fashion for this area.

The dealership Repair manager persuaded me to change the radiator fluid, transmission fluid and install a new battery. None of these fluids and battery are recommended for change by the Hyundai car manual maintenance schedule under normal usage. No written evidence was provided to me on the battery condition. 95. 00.

Clearly, I was targeted as an easy mark to rip off.

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Shannon R Torres

Oct 27, 2015
0

I turned in my lease to Brad Benson Hyundai and switched to a new vehicle. They have me a check for $3000 to pay off the lease so they could sell the vehicle. I just received a letter since they were going bankrupt and am being sued by the creditor for this same amount of money.

I am ready to sue both the dealer and Hyundai since I would have never taken the vehicle had I known they were going through bankruptcy.

Furthermore, I had a written contract and the credit should be going after Brad Benson Hyundai and not me.

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Paulo Bellotti

Sep 8, 2015
0

I live in Brazil and left my 2011 azera for services at a Hyundai service dealer near my home. After a few hundred miles I went to a gas station and realize that nothing that I have paid for were done.

I've paid for full warranty services such as oil, cooler, brakes and a bunch of other things and my engine was simply empty. In Brazil when you leave your car for warranty services, they simply do nothing but charge you.

I had complained at local owner of Hyundai brand and they simply ignored me.

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Marguerite Sutterfield

Aug 21, 2015
0

I am a disabled veteran. My wife and I saved enough money to buy a new car. We went to Crain Hyundai in North Little Rock where we found a Hyundai/ Genesis with 5,700 miles on it. 00 when new.

However, the car had 5,700 miles so he reduced the price to 47,847. 000 for the car if I would pay cash. 00. The Kelley Blue value of this car with 57,000 miles on it is $38,000.

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Charles Perelman

May 29, 2015
0

The GPS on my Hyundai 2015 Genesis 3.8 comes up with "No Result" for addresses that are correct. The GPS doesn't help you to complete any address information as you go along for any address. This is the most difficult GPS system I've ever used. Car was purchased in January 2015. Had a prior 2015 Genesis 3.8 purchased in July 2014 and had an entirely different GPS which worked properly.

Very frustrating when you the GPS won't accept an address to which you intend to travel even though the address is completely correct. In this case, the address is: 1725 N Broadway, Santa Maria, CA. This has happened any number of times previously. I have been told there is no update for the GPS at this time.

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Milton Schwarz

May 7, 2015
0

I have been hesitant to write, because I thought there problem had gone away. When I drove into a Ga station to fill the tank for the first time, I experienced the problem. As I backed up, turning the wheel to get closer to the hose, I placed my foot on the brake; 'BUT MY FOOT WENT TO THE FLOOR !. As I attempted to use the emeregency brake, the car rolled up against the cement island. The driver's front door rode against a pipe, and dented that door. After filling the tank, I pumped the brake pedal, and slowly drove, gaining confidence as the problem did not reoccur as I drove home. A few days later, when I left my home, I started the car, to find that the brake problem occurred again.

I took the car to my dealer. The service supervisor tested the car, and did not experience the problem.…

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Dylan Bachlor

Mar 31, 2015
0

I recently purchased a Honda Accord from Tulsa Hyundai 8 months ago, I went in for a 2 door accord and they told me it was sold the day before, so they showed me the accord I ended up purchasing which was a big mistake... I tried to trade it in since I need a bigger vehicle for work and find out its not only been wrecked once its been wrecked twice and has frame damage so

now after speaking with a manager and General Manager they have nothing they can do to help me nor have tried besides offering the worst options such as a more expensive car out of my range or tacking on a ton of negative equity on a cheap car... I just want out of this vehicle and am stuck in it.

I have been in contact with an attorney, better business bureau, and a few other agencies and plan to get this resolved one…

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