Hyundai Complaints Continued... (Page 2)

113+ reviews added so far. Upset? Call Hyundai corporate: 714-965-3000
60

Dear Sirs, I bought from you a 2012 santa Fe Limited exactly a year ago. Vin # 5xyzkdag7cg094929 Model# 62462A65 Engine# G6dcbs685044 Although I am happy with the SUV in general- love the truck, I am trully UNHAPPY with Hyundai Motors Corporation, because of the EPA Fuel Economy estimates write-up. We still hold in our possession the Window sticker, that illustrates City MPG "20" and Highway MPG "26". My Santa Fe is giving me an average of 13 MPG- which is far less than your projection. I dont like it when companys like yourself lie just to sell. I intend to follow this through, write letters to everyone- its not fair for the customer that is currently paying $4.29 per gallon and getting 13 gallons per mile in City use.

40

I purchased my hyundai Sonata in 2006 brand new with 4 miles from the showroom . I love my hyundai sonata but I am very displeased with the hyundai paint job, I would think for 20k, when I wash my car with a regular hose with normal pressure that the paint would not just peel and chip off like I'm using a pressure washer. I am very aware of the normal scratches and dings on bumpers , but this has been an issue for past couple years and every year has progressively getting worse. I would appreciate it if you could tell me if there has been any re-calls on the 2006 paint. I would provide pictures if needed.

40

Hello, I purchased a Hyundai Santro car from Pioneer Hyundai, Sherpur chowk, Ludhiana in June 2006.Till date, the car has clocked 29,930 kms only. However, I have had to replace the tyres before the car had reached even 20,000 kms. Usually the tyres should run well for around 40,000 kms. The signs of wearing out were recognized at time of 1st service itself and common measures like rotation of tyres, alignment testing( which turned out to be O.K.), and addition of weights to the rim were done at subsequent services at your authorized centers but the wearing out of tyres continued.At each service. I pointed this out but no expert help was made available to me.At the last service, conducted in August 2013,on repeatedly pointing out the problem, the "Technical Service Advisor" told me that the car had a "dead axle" which would require replacement and cost around Rs., 18 to 20,000.

Having had the car serviced at your authorized centres in Ludhiana, Jullundur and Chandigarh and no one being able to spot the reason for the untimely wearing out of tyres, I did not immediately get the Dead Axle replaced and need expert advice in finding out the exact reason for this problem. Also, I was told by Pioneer Hyundai that since the warranty/guarantee period of 2 years since the purchase was made had lapsed, nothing could be done.I feel that since the authorised service centres had not been able to remedy the problem in time, the problem should be handled and the expenses borne by the company, including a new set of tyres.I hope you will help find a solution soon, as me and my family are forced to drive an unsafe Santro Car.

60

This is the third time the EPS light came on in my 2008 hyundai elantra, but thats not all. The power steering goes out before the light even warns me of the problem. I am a young lady of 28 years old and consider myself in shape but when the power steering goes out in the middle of the city while i am making a turn the amount of effort that is put into to turning the vehicle is incredidible and very disconcearning.

60

I bought my 2006 in 2008. It had only about 22,000 miles on it. Now it has about 58,000 miles on it and the CHECK ENGINE light came on. The diagnosis code was P0741. My Hyundai dealer says I have to replace my transmission, which I am doing. However, I would just like to know why a Hyundai Sonata transmission with less than 60,000 miles on it should need a new transmission so soon.

40

I'm upset about paying $561.13 for a Ignition Lock Cylinder that should have been a recall item given the reported problems from customers. Ignition key would not turn at all so the car could not be started. Steering did not lock up initially, but when I tried to turn the key along with steering, it got locked. I called the dealer and explained what was going on and they told me to tow the car in so they could check it out. They checked the car out and determined that the whole unit needed to be replaced. This is a common problem with Hyundai of various year even though it has not been recalled. I paid $561.13 all of which Hyundai owes me immediately.

60

I was sent an e-mail by Andrew Zeller on 3-31-14 quoting a complete description of the price breakdown for a 2013 Sonata Hybrid (stock # 709947) complete with all discounts. When I arrived at the dealership there were no 2013’s available. All had been sold days before. You can imagine how disappointed I was when I had been told minutes before I arrived that they indeed had this vehicle.

I have been a loyal Hyundai customer since the late 1990’s and continue to verbally support your company to family and friends. I have purchased a used Hyundai and a new 2000, 2006, 2010 and 2013 Sonata. Additionally I have a 2011 Santa Fe at this time.

 

60

In 2005 I bought a brand new Santa Fe or so I thought until I went to sell it.Car Fact was done on my car and I found out it was hit on the right side before I even bought the car. This was never told to me and I lost 500.00 dollars on the car. I have recommended people before to this dealer ship but never again. Michele mariano

60

Had new wipers motor put on cost $285.81 and that`s with a $30.00 discount. salesman said it was $300.00. $145.50 labor, $131.02 parts, $14.55 environmental charge, $24.74 taxes. I feel like I got taking begin a woman. $285.81 for wipers motor. not going back trying to find someone else to work on my car that is lot more reasonable. northland Hyundai Sherwood, if I find someone else to do my work see you.

 

60

I am leasing to own a hyundi santa fe suv and the right side rods snapped and threw my suv into a tree. And the prob is i know now it a recall and done exstensive reseach and dealer in bennington vt where i got it said nothing. My loan is through santander usa and iI have notifed them of this as well. I want it fixed or replaced. What can you do to remidy this before I contact a laywer? My phone number is listed online.

 

20

Upon leasing my Hyundai 1.5 yrs. ago i was told by the F&I employee that i would receive 2yrs. free oil changes on my car.On Dec. 8 2012 i brought my car for a oil change & i was told that the oil change was not free due to the fact you are not allowed more than 3 Hyundai  oil changes in a given yr. I was never told this by the finance & insurance man. All he had said upon leasing the car was that oil changes were free for the first 2 yrs.

That’s what i expected! It was the principle not the $38.oo over charge for an oil change.After being extremely satisfied with the dealership up to this point this situation has left a bad taste in my mouth. Before this i was definitely going to go back to Hyundai to lease another car; now i am not. I do not appreciate being lied to by salespeople who only care about their commission. Extremely disappointed!

20

We went to Hyundai (constantia Kloof), the guy that gave us service is “Madi” not sure of the surname. He helped us to buy a Hyundai Atos 2009 model, we got the car one week after applying, Madi said that there are a few things to be changes on the car, it didnt have a back board and the radio that was in the care was seeking for signal so he said that my husband should bring the car in about a week so that theycan put in a backboard aswell as a new radio. The day my Husband bought the car home he relised that there was nothing keeping the spare wheel down in the “boot”, the fog lights was not working, as well as some small stuff, he phoned “Madi” to tell hom all the things that was wrong on the car and he said he will figure it out and get back to him.

He didn’t phone us back so my husband had to phone him all the time and to me thats not good service. When we went there for the car my husband asked the Hyundai sales guy if he couldnt take out a backboard out of one of the other Atos’es, he said that its against the policy, now i dont understand during the week he said that a Atos 2010 model is coming in and he will take that backboard but he said its against their policy??? He also said that the car will be having a “valet” but we found a bottle of water and a packet of simba under the seats of the car so it couldnt have been for a “valet”. Up to today 26/03/2011 we had no service to put in a new backboard and radio and all other things wrong on the car.

Will we get some service on getting these things sorted out???? Weve got the car for a month now this is really getting on my nerves…

40

I am at the end of my tether I have brought my Hyundai car in now over four times for the exact same complaint and each time I get told it is something else….I got my car back on Tuesday afternoon and by last night the noise was back and I can hardly get the car in to first gear and it is sticking in reverse as well. I am a bookkeeper that gets paid per hour each and every time I have had to bring the car in to Hyundai and fetch it, it has cost me personally…I really need this to be addressed ASAP or I will have to go directly to Hyundai and express my totally dissatisfaction with the way in which the problems have been!

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