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Harris Teeter

1.0
56 complaints

Address

701 Crestdale Road, Matthews, NC, 28105

Customer complaints reveal serious issues with employee behavior, particularly rudeness and unprofessionalism from staff and managers. Additional recurring problems include coupon/pricing disputes, poor product quality and stock availability, inadequate staffing leading to long waits, and concerning allegations of racial discrimination and profiling at checkout.

Common Issues

42% (23)
rudeunprofessionaldisrespectful
18% (10)
couponpricingovercharged
16% (9)
out of stockrottenbad quality
14% (8)
long waitunderstaffedno manager
10% (6)
racial profilingdiscriminationtargeted

Complaints

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Mary Stephens

Sep 27, 2016

There is an extremely rude associate at store 340. I was doing my nightly shopping one Tuesday night and overheard her at the U-scan. She was making a racist remark against an African American customer. He came in the store and walked out empty handed.

This happens with all people. Sometimes you don't see anything you want. This foul woman had the nerve to say that he looked like someone who would steal. How ignorant and racist is that? We live in a world where we are supposed to be treated equal.

Yet we have rude associates like this. I know all associates aren't bad but this is ridiculous. I heard this woman got a service excellence award? Really? How did this happen? She needs to be fired for her rude remarks.

This is totally unacceptable for Harris Teeter. I may take my business…

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proctor paskalides

Sep 25, 2016

I was hired for a new store opening in Bowie Maryland and part-time. I was given computer training and then in-store training, which lasted 3 short shifts (less than 5 hours each shift) Thought my hands on training was complete and I asked numerous times for a schedule, what shifts I would be working, etc and got zero response from management because the store had not worked out a schedule for its' employees yet.

Asked about the corporate policy to reimburse employees for drive time and mileage during training and got the cold shoulder from management and was told they were unaware of said policy, even after I made a copy of page 55 from the associate handbook. After a week of receiving no shifts and no calls from management, was told I no longer worked at Harris Teeter because I missed a…

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Ulana Stuart

Sep 13, 2016

A little over a week ago on Sunday a friend and I (we are both senior citizens) were volunteering to help folks to register to vote at the Chapel Hill NC University Mall Harris Teeter store. The back of our clipboards which we prominently displayed to the public, clearly stated "Register To Vote" in big letters. We were not in front of the doors but to the left and about ten feet away (mostly for the shade). After a few minutes, the store manager came out and told us (politely) that we weren't allowed to do that due to company policy.

I was taken aback since these were nonpartisan forms and we were not doing anything specific for either party. There are a lot of university students who have come back for the fall semester and are too far from home to vote easily which is why we were there…

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John J,. McKenna

Jun 26, 2016

My wife and I started to use your Millsboro, De store about 5 months ago. We have been mostly satisfied, but today (Sunday June 26 at about 3:30pm) we were very taken back by 3 of your employees : the woman cashier, her manager, and another younger blond hair cashier. Although we have purchased fresh corn several times in the past few weeks at $2. 00 for five ears, it was reduced to $1.00 for 5 ears if you had a VIC card. When I mentioned this to the cashier, she told me they never sold corn for that price. I told her Giant had corn also 5 ears for $1.00 but we we somewhat loyal to HT and rarely use Giant. The cashier asked her manager who also told me you never sold at that price and the second cashier also kept shaking her head that I was Wrong.

I'm sure you recognize that the customer…

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sara

Feb 26, 2016

I am a very faithful customer of your Harris teeter in Alexandria on duke street , I like to have my meat cut in the meet department but it's coming to the point where I think I'll start going to another store, you have a gentleman that works in the meat department by the name of Calvin and he always reek of alcohol and appear to be intoxicated almost every visit, he also at times is very rude it would be greatly appreciated if this matter is resolved in a timely manner.

I am humbly offended by his actions and wish to report this to the Harris Teeter corporate offices.

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Anonymous

Mar 23, 2015

Harris Teeter a neighborhood food store and dedicated pharmacy super-market is an absolute solution for my family's health and nutrition. It's an awesome experience when I enter the store. The most wonderful support and the good quality items are the brand services of Harris Teeter.

Harris Teeter has Butcher's market for ready-to-cook food, farmer's market for fresh fruits and vegetables, fisherman's market for seafood, pharmacy for the best medicines and flower gallery for bouquets and event based floral arrangements.

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