Hainan Airlines

I am a Korean passport holder.

I flew from Barcelona (August 13th) to Berlin (operated by Vueling) and from Berlin to Beijing (operated by Hainan Airline) and finally from Beijing to Taipei (operated by Hainan Airline).

At the transfer from Beijing to Taipei, local ground control reviewed my passport before issuing a boarding pass. The ground control employee has identified that my passport's expiration date is less than 6 months which is a pre-requisite for Korean passport holders to enter Taiwan with visa exempt status. The ground control employee wanted to confirm with the airline to see if I was able to enter Taiwan under this circumstance. After checking with a Hainan Airline employee I was informed that I could enter Taiwan under this circumstance and proceeded to issue my boarding…

Flying from Boston Logan to Beijing and on to Chengdu on Sept 8th. 5 hours due to mechanical issue. This delay caused me to miss my connecting Hainan flight in Beijing. Hainan said it would arrange the connecting flight the next morning at 7:30am and provide a hotel until then next day.

The staff said it would provide a hotel and told me to sit and wait. Other passengers with similar issues also were processed and sent to the hotel for the next hour. After seeing other passergets leaving for the hotel I ask why I was still sitting there waiting.

They then said there were no more rooms available and could only compensate 200rmb. This is 1:30am. 5 hours of sleep before coming back to…

It think my last flight Hainan Airlines is one the worst ever. Wenzhou -- Brussels Sunday August 12lf 2018, my colleage and I took our flight from Wenzhou to Bejjing (HU7252) at 19:30. It was curious because our flight was the only one have not been cancelled because of the typhoon at Beijing.

We took off without delayed, but after 2 hours, they advised us we will land at 22:00 in emergency at Jinan Airport, a small airport in south of Beijing because of the very bad weather. We thus missed our connection to Brussels (HU491).

Then we wait during 6 hours at Jinan, with no information, no accomodation, no water, no biscuit, ... We were like pity dogs.

Finally at monday 13th August 4 am, they litteraly yelled at us to quick jump in the airplane, and we landed at 4:30 to Beijing…

I am scheduled to fly back to Seattle ( Shanghai-Beijing-Seattle) HA 7602 & HA 495. My father in gravely ill in the hospital I was trying to fly out tonight 9/28/17 rather than my scheduled flight on the 9/3/0/17. Really frustrating trying to reach anyone to help me here in Shanghai ended up taking a 2 hour subway ride to the airport (SHA) where the Hainan people at the ticketing counter said they could not help me I needed to go on line.

Finally had them contact someone at the airlines using my girlfriends phone. 01 for the round trip flight, business class round trip goes for about $2800, complete rip off and no cares about my situation and stress. Ticket Number 8808693352058. Is…