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Gardens of Time

1.0
46 complaints

Address

208 Utah St Suite 300, San Francisco, CA

Complaints

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Anonymous

Feb 16, 2015

Got new ipad (3) transfered everything fromipad2 to (3) somehow the recognition of my purchasing power got lost.when dealing with apple support, was told to delete it, ask Game Center to keep, I did.everything was gone, this was after trying to reach playdom for a week prior.

One wonderful man with apple got a hold of playdom for me, of course when they called me the game had crashed, he never called back!

I stupidly forgot to get his name, so when I called playdom they threw me to the wolves.

I'm upset because I was at level 78 & had invested over 1000.

00 and 10 mos in GOT . iTunes basically said tuff luck no refunds get ahold of game maker.!

Here I go again.

This has gone on for 2wks, 5 days with apple support who will do nothing!

PLAYDOM on LINE won't even give me…

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Anonymous

Feb 16, 2015

I was very upset to find that I had purchased $80.

00 worth of gold only to have accidentally hit the "special feature" Halloween scenes.

It did not even come up with a "verify" this purchase.

The icon for "Main Story" was so close to the Special Feature" icon I told my husband given each time I had to play the game I wondered when I was going to accidentally hit it since it continued to ask me if i wanted to buy it every time I tried to play the game.

Well, sadly this self fulfilling prophecy came true.

Not only can I not see the scenes they are so dark, it is forcing me to play them as part of my quests.

Amazon at least has a way to refund your money within several days if you buy a book you didnt want or accidentally purchased.

I love this game and Disney...we just returned from…

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Anonymous

Feb 16, 2015

I have cleared my history, reset myiPad, updated my game, and logged in and out numerous times however I still cannot receive my materials, energy, gifts, or log into any challenges.

HELP!

This has been going on for a week and I cannot upgrade any buildings to the next level.

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Anonymous

Feb 16, 2015

I have an account with Playdom's Gardens of Time...the 'neighbours facility' in my garden has been faulty for months...

I have put at least two dozen complaints into the 'support facility' and keep getting asked the same dumb questions over and over again about my computer set-up at home.

There is nothing wrong at my end, because I actually set up another account and managed another garden...which works perfectly in every department...so the fault is obviously at their end and my faulty account.

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Anonymous

Feb 16, 2015

It's been better than 24 hrs & section to ask neighbors for building materials has not come on !??!

Also neighbors to send gifts to, has only come up once.

Also, in puzzles there seems to be certain sticky objects that won't come, then after penalty, there it is!

I have iPad 2 .

While I'm at it, I've used my whole team of neighbors for a certain object from time to time, often to come up nil.

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Anonymous

Feb 16, 2015

I bought gold with real money, so I could unlock a featured scene in the game "gardens of time".

I played these scenes for a couple of days.

They were "sleepy hollow" "draculas castle" and "frakensteins den" or something like that.

I am now unable to access these featured scenes, although an icon in my garden instructs me to play them to receive gifts and achievements.

When I try to access these scenes I get a page telling me that "featured scenes are coming soon".

I think this is unfair as I payed about ten dollars for these scenes.

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Anonymous

Feb 16, 2015

Gardens of Time has sucked over 13,000 rep points out of my account, which will make it virtually impossible to open any chapter above 24.

40 bars of gold have been sucked out of my account by random finger movements during actions when the upgrade window was not visible.

Requests posted to Support seem to be answered by robots who spit out random replies having nothing to do with the posted issue.

The GoT Mobile game forum is seething with discontent.

Moderators occasionally check in and offer to try to do something, but no improvements have been noticed.

Rather than fixing obvious errors that are diminishing everyone's enjoyment, staff is cranking out new chapters nobody can play because the grid is too small.

We can't get enough rep points.

Gardens are now ugly.

Many people who…

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Anonymous

Feb 16, 2015

I have completed the first two chapters of Lulu's Winter Wonderland, received the Times Square building, upgraded it to level two and it disappeared.

I am quested to upgrade it to level 3 and it is no where to be found.

I never received the second scene reward for 4 star mastery.

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Anonymous

Feb 16, 2015

After faithfully logging into Gardens of Time 5 days in a row to earn a bonus spin, it now charges 5 gold bars to spin.

The prizes are not worth the price.

Why pay for an earned bonus?

Many of us want to know.

I had 12 gold at last play when log in at 4 AM I only have 1 gold.

Please return my gold, I dont want to have to stop playing this game however past 3 months I had more problems with the game, and no officials, employees of Gardens of time doing anything about, I'm just one of millions having issues.

Why, an hour or two after I have gifted or asked for gifts, do the same names appear again (for both asking and giving gifts)?

Very frustrating especially when the time crystal games have an expiration date!

I would like to use money to further my position in this game, but am…

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Anonymous

Feb 16, 2015

this is about Playdom games several women are being bullied and harassed and stalked on gardens of time game all of us have filed complaints since MAY 2012 with printouts as proof and they have done nothing we have contacted Disney and get the runaround these women are being cusses and stalked and harassed on a daily basis all because they filed a complaint to try and protect a fellow player Playdom says they have zero tolerance for this but have done nothing to stop it since May 2012 . where do I go to get someones ATTENTION about this or do I need to go public against Disney since they own the game .

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Anonymous

Feb 16, 2015

I've upgraded the ice hotel and toy shop but it hasn't registered it on the quest bubble and hasn't given me the winter castle.

Also I never got the dragon tower when I completed that quest either

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Anonymous

Feb 16, 2015

When I click on to receive gifts that peoplel have sent me or if I click a request from someone it just pops back up so I carnt receive any of my gifts that people send or energy it won't go into my box I'm playing at a disadvantage nor can I help someone else

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Anonymous

Feb 16, 2015

I have been playing Gardens of time for some time now, and enjoying myself immensley, Then I was sent a time crystal crafter ...since that time I am unable to make request one on one to my GOT friends or make posts requesting crystals I find this very unsetteling and find that I do not play the game anymore because of this as the whole idea of the game was to complete requests and so on.

On average it was taking me 3 days to get 8 crystals ...so for this reason I am requesting to be removed from the trial pertaining to the Time crystal crafter.

Thank you Neila Clark

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Anonymous

Feb 16, 2015

Here is my rant for the day: I wish the Portal would hurry and expire, I am tired of seeing it.

I wish the scenes did not take so blankety blank many times to complete, I really get tired of the scene by the time the third star is finished.

I wish they would stop giving nothing after playing any of the scenes.

I wish they would take that blankety blank stamp off the garden entrance.

I wish when you click on one of the areas asked for, it would give you credit the first time you click it.

I wish they would stop robbing us of gold, energy, levels, and inventory.

I wish they would put up some new scenes to play to earn rep and to challenge.

I wish when you are free gifting, they would not repeat the same crap over and over.

I wish when you are free gifting, they would not throw up…

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Anonymous

Feb 16, 2015

It's too difficult to get all of the pieces and gems to complete all of the handbooks.

I'm getting way too frustrated, and I never finish in time to complete it so I can have the final prize in my garden.

Enough already.

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Anonymous

Feb 16, 2015

The game is a wonderful, fantastic game to play.

But when you have a gadzillion pop-ups to get through just to make it to the actual game itself it makes you want to not play at all.

I just went through 7 pop-ups to reach the game itself.

So very annoying!

Reduce the amount of pop-ups to maybe 2 or 3, that should be more than enough.

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Anonymous

Feb 16, 2015

Yeah I have been playing this game for well close to two months now ,and my experience points on the more stuff I upgrade keeps disappearing .

I am well over what it says cause every time I get back on it there is a few thousand missing off it which makes it hard for me to unlock new levels this high up .

I would really like to continue playing this game but I will not do so if I continued to be cheated ,please fix it to where my actual score is there and my levels that I have earned are unlocked please and thank you .

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Anonymous

Feb 9, 2015

Gardens of time: 05/01/2012.

Here is my complaint about the game, I am not impressed, Gardens has been stealing my gold.

At first it was a brick or two every so often.

A week or so ago it was a 12 brick bite and a few days later another nine brick bite.

One day it bought me the conquistador { for 25 gold, I believe it was}.

As far as I can figure it has taken at least 65 gold , if not more.

Just a suggestion, but when buying something with gold it would be nice if we could get a conformation, to protect our gold from being taken.

I have to be honest and say I am very disappointed in achieving the crystals in the game Gardens of Time.

The rules state that every time you post for crystals needed, you are suppose to get 2 crystals for every person who likes.

Unfortunately this is not…

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Anonymous

Jan 18, 2015

I made tokens in the time Lab, then I went to play and the screen kept going round and round and never opened.

I bought tokens and still nothing happened.

I love playing Gardens of Time but this might be the most frustrating thing ever in this game1

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Anonymous

Jan 18, 2015

Inner circle payment for the 2 July 2013 (R151.

38 ZAR) I.

D. no: 386584914788465 but did not receive the gift "FERIA DE CABALLO" after i tried several time to complain about this I only keep getting that i'll hear from you in 72 hours...well do the since 2 July until now 3 September it's been 2 months +......please send my the building or some of my money back...other you don't leave me a choice to unsubscribe my inner circle ..thank you very much :) !!

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Anonymous

Jan 18, 2015

I am having a problem with my message center working correctly.

I am able to access Help Requests and Notifications then the screen goes blank.

I cannot access the "All" category.

I have been playing since GoT started and I have lost over 351 million pieces of silver.

It's disgusting.

Why bother playing when I only have thousands of pieces of silver.

Visited garden while moving screen to find Chauncey w gift to hide a blue police box popped up i hover to X out and it took my GOLD and i bought this - overall is too hard to move screen to find place gift in this game and all sorts of things open up while just moving the screen around and too easy to loose GOLD when one is just hovering to X out of a pop up.

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