Sherry
getntwo levels then crashes of course have to start over.
Frustrating
Website
rockyou.comAddress
208 Utah St Suite 300, San Francisco, CA
getntwo levels then crashes of course have to start over.
Frustrating
Gardens of Time is loading slowly and freezing and crashing frequently.
This has been going on for several days.
The game for the past 3 weeks has not worked all we get is a notice saying be patient,,,however they have no problem in taking my money for inner circle and there are no benefits....they are misrepresenting themselves with false promises..it feels like I'm being scammed as well as hundreds of others!
I have been playing for years and the problems began when ROCKU took over
I play Gardens of time and I have played for several years.
Over the past three weeks the game has become increasingly unstable and takes many attempts before it loads.
The time machine, at startup, keeps continually rotating and will not load.
Some days I am unable to open the game and play and it is now coming to a point where I am considering stopping playing a game I have enjoyed playing with friends.
I blitz with my friends and find that toolboxes are not being credited to me.
My User ID: is 1304329682 but when I try to send gifts at the beginning of the game another ID number, not related to mine, states that it is not valid.
Can you please confirm that you are able to fix this problem before i delete and stop playing the game that appears to be focused on advertising rather…
I have played this game before this company took over, I stayed with you, it was a rocky start, but you came through and the game was good for a while, if I tried one, I tried 100 times to get the GOT working, I am not alone in this quest to play your game, many have similar problems, mine, slow to load - when I try to give gifts (I have over 250 players) I get a freeze - I have to completely close down. in the end I just removed the game in sheer frustration - I really would like to play again, maybe a completely new start, it's one of the best games and I was a loyal player even a member for many years - you must have made a fortune off me - ok - lets see what you can come up with - yours sincerely Shirley Fletcher
Every time I send a gift request a pop-up shows up with the name of the person or persons I'm sending them to---how do I stop the pop-up?
I just jumped to another level and made a purchase for over 7k it showed up to place and froze up.
I am frustrated why does this happen and I want my purchased to be given back ID 1000012227813332.
It is very frustrating to try and get a hold of customer service for a game like this when everything is online.
I am thankful I found the complaint department with this information!
Thank you for your help.
I will await your solution.
I subscribed to inner circle but did not receive gold.
Got everything else but the gold.
Also refresh does not work to check messages I have to refresh the whole page. also having problems with moving objects around.
How can I tell this company what is wrong if there is no support phone number online?
Over a week, now not being able to purchase gold bars!
I got new iPad on January 5, everything was transfered only somehow I've lost my purchasing power in gardens of time, I can purchase with silver, not gold bars that cost real cash, WHY?
What happened?
Can it be corrected, I'm on no.
78 ,chapter 31,have oodles in inventory& a full garden, I'm afraid to delete,as I could possibly lose everything and we are talking hundreds of dollars, what can I do?
List the quest needed to be completed to open a new chapter for chrystal chapters.
I spend way to much time completing quest that are not required but not knowig that until it is to late' 2.
Tell me where to find the things you want built in my garden. there are way to many items to scroll through to find the tree or animal or item.
It is easier to play if you tell me something like put a Koala in your garden located in decorations level 39. then I spend less time trying to locate an item that half the time does not look like what you asked me to build.
I was looking for a Koala, not a tree for 3 days, until I relized the Koala was in the tree.
3.
Give me ways to spend my silver and turn it into gold.
I know you need money but I am a kid with out a credit card, I need away to buy…
About half of my neighbors have no face...i don't know who i'm sending gifts to, can't collect from the ones with no face......example: if i have 5 kathey's and only one of them has a face,then i don't know which one to ask / send gift's too. #2...
Crystals disappearing......example: i go into the game to play and at the top it tells me i have 150 crystals, i check my message center and come back to play there is 20 to 40 crystals are gone.
I work hard to get those and i would like for you to fix what ever is wrong with the game..... #3...
Items missing.
I bought 12 bushes and now i only have seven, i don't know where they went and they aren't in my garden. #4....i enjoy playing the game,but it is getting harder to play,because it does not work properly..........please fix what is…
I realize this is a Beta version of this game, but, for Pete's Sake!
It seems like they're just trying to distract players from the fact that they haven't finished the damn thing by sending us off on wild goose chases, like upgrading every single building we've purchased.
Never mind the fact that they constantly encourage us to get "more friends".
Even when you DO get more friends, they put constraints on you - "Sorry.
You've made all the requests you can for materials today.
Come back tomorrow." I loved playing Gardens of Time until the other afternoon, I had just forked out money to join the Inner Circle and was playing a scene in GOT when my computer crashed and BURNT !!
I only had it for 6 months .. my Gardens of Time neighbors are experiencing similar issues and have QUIT the…
Bought stringed quartet& flamenco dancers, on quartet.
Only gray space, on dancers one girl.
This is my second complaint, after the last, they came on for about an half hr then oops gone again, even added some upgrade to quartet nothing.
If I put them in inventory they show up, but once I stick them in garden same old story, please help!
I have played this game for more than two years and have completed it (ranked at 100, the highest).
However, the game continues but Playdom does not expand the grid so that long-time players can continue to put items in the garden; the grid is maxed out.
Adding insult to injury is I pay the monthly fee but don't get the item of the month which, even if I did receive it, I don't have space to place it in the garden.
And, there is nothing on GOT site that allows me to complain.
I am so mad!
I just used 182,250 coins to upgrade Royal Albert Hall to level 5.
All the material requests had been in a completed state.
I was short the last 60,750 needed for the 3 of 4 blueprint!
When I went back to it I no longer had completed materials status & I was back to needing 0 of 4 blueprints.
I have been requesting materials for this upgrade for months now!
I won't buy fake gold with real money sorry!
This is the 3 rd time I have tried to upgrade this item & others & have been cheated by the game!
WTH!!
This game is starting to be a drag!
Enough of the million update arrows as well!
I have played diligently to reach Level 91.
For the first time, the glitches have overpowered my ability to go forward in the game.
The game requires me to complete an art center, and upgrade a hospital, and to advance several buildings to 4 or 5 upgrade levels...otherwise I cannot advance the story.
I can clear screens and earn stars and points, but I want to hear the characters again.
None of my friends seem to be responsive to my request to help me with materials.
This never was a problem before, and now I am "frozen in time" just like Elizabeth.
This is a major pain and there seems to be nothing I can do, but hope that the material requests come through but it is painstakingly slow, and I know something must be wrong with the requests going through because others are compaining…
During the editing process, such as moving objects around/ and or selling off objects or placing objects back in my box for later use, a screen would pop up declaring I updated an object,taking away my gold bars related to said object.
This absolutely was untrue, since I have never did any updates yet since I started playing Garden Of Times since October 2012.
I do not use the updates since I feel that is waisting my gold bars/money!
Due to this assnine error, I, have lost 22 gold bars!
Just wondering if this is just another way for Disney to become even more profitable!
I would like to see the return of my gold bars back in my account but I guess that won't happen!
If this company pulls this stunt on a number of consumers, imagine the profit it would gain.
Yes,I am calling this…
Lost 10,000 points in reputation today.
Played in AM and only needed 60 points for next level.
Signed on in PM and needed over 10,000 points.
One of my friends has been telling me she loses points all the time, but this is the only the 2 nd time I noticed it.
So I found all the items in the London nightclub but the app malfunctioned and it kicked me out.
The energy was gone (ok that's fine I get it...) but I didn't get any closer to another star, no xp or anything.
Grrrrr..
I can't receive gifts or send gifts, so game play is almost nonexistent unless I spend a boatload of money.
I can't afford to play with real money, but now the gifts are broken, so I can't play at all.
I am really upset and will continue to give 1 star reviews as long as you continue to ask me if I want to leave a review, which is every day.
And I will ask my 235 Game Center friends with the same problem to do the same thing.
So, not only does it not work, but there is no contact at all letting us know what is going on.
Please fix it or tell us what's happening.
Player id #6551019 Garden name: Genevieve Von Blitzen I love this game and play on both my iPhone and iPad.
My iPad is buggy.
I've gotten to level 48 and now i'm having several problems; #1- all my gift giving to other people has frozen on my screen.
When I click on the button, it doesn't disappear #2 - I cannot request any gifts anymore.
I send requests to my iPhone to check, and they are not going through. #3 - I have never been able to receive energy as a gift.
I have just accepted playing without it, but it would be nice to have that feature since everyone else gets it.
Things I have already done that usually work, but are not at this time.: I clear my cookies often.
I shut down the game by clicking the - button on the application as well as shutting down my iPad and turing it…
I love playing Gardens of Time, but I do have a complaint or two.
After I have placed items in my garden, I use my gold and get help from my friends to get the items that I need to go to the next level.
I checked all my items and total up what I need to get them into their next level.
I get the amount of gold I need to convert to the next level.
As soon as I upgrade one, they all go back to their original max needs to get to the next level.
I can not believe that the game producers are to greedy that they force you to use the gold to purchase the same things over and over again.
There must be so many people enjoying the game, that this type of stealing should not be necessary.
I also wish there was more area to expand my garden and put my additions better organized.
Why can't we…
I have been using the same email address since I started this game and now ,when I attempt to login, it tells me it does not have this address on file.
I cannot access support since you have to login with your email so I cannot find out what the problem is.
They should have a way to contact them for a problem like this.
This game has been one annoying glitch after another.
I never got time crystals.
Everyone else can request them and other items.
I get nothing!
Why can't I get or request crystals?
Game shuts off whenever it wants anyway.
Am about to delete game!!!
The crystal issue is pissing me off!!!!
I've tried to reset /reload the game.
I've tried waiting a couple days but nothing happens.
I have gotten more gifts etc but the game won't let me accept them.
I'm getting very frustrated.
I have also lost gold.
I purchases $10 worth and like 2 days later I had 1 bar.
I'm not spending another cent for gold to have it disappear!
Can someone tell me what is going on with this game?
I was addicted to it but now it's just getting annoying!
For some reason, the first four quests of chapter 8 won't open.
The hands of the clock spin endlessly; yet quest 5 was available and I was able to purchase the premium scene.
I am at a stand-still.