First Premier Bank

I have been trying to log on to my account to pay my bill.

However, everything is correct and I put my user name and password and then it takes me to the CVV code which I enter then it takes me back to log on page to start over. Never can log on.

My payment is now late on both cards. I have always paid my bill online with no issues. I know you have been calling me because it always shows as unknown caller and you never leave a message. I want to get my pay off info so I can pay them off and cut up the cards to never use again.

I should not have to call and sit on hold. I want online access.

I have been paying $25 a month for about six years in my daughter's credit card. Payments are not posting. I call First Premier customer relations to find out where my money is and they can't give me any information about her account.

I understand that, I want to know where my money is. Hundreds of dollars and they can't talk to me about my money?

I had an account with 1st premier bank. I did have a family emergency which did put me late. First premier called me and I did bring the account way above current. I was told the account was on suspension but they would reopen the account. That was back on May-I have stayed current and I did call today(8/25) about the card and I was told that since it was in suspension for 90 days(which I knew nothing about)-you closed my account. I have not received any letters stating this fact.

Your customer service is very rude and very un-informed. No one ever told me you would be closing my account. You need to be more informative to your customers. I do not feel I should suffer due to your customer service people lack of knowledge-giving wrong information. I need to know how you will remedy this.…

I was deployed to Iraq from 2008-2009. While in combat my current wife Kimberly Brown who has scoliosis of the spine and was hospitalized several times, failed to pay my bill. She at the time also had two master cards or visas from premier in her name. She was able to get her cards reinstated but not mine. This was alarming and I have spoke to your team of experts several times about removing this after paid in full from my credit report. Simple matter it should not have been reported once my ex contacted you and informed them I was in Iraq.

I have since then deployed again several times in both Iraq and Afghanistan and Iraq. I was blown up in 2012 and medically discharged with 100 percent disability. Due to my recommendations of being put in for two Purple Hearts and an Army Medal for…

Sometime in November 2015, I was offer a First Premier Bank credit card. Here is my complaint. I talk to a representative that inform me that the annual fee was 95. 00 dollar. She explain that I had to send the 95.00 dollars first to open the account. First Premier bank took out 95.00 dollars from my US bank checking account. Later I was sent a credit card with a balance of 200.00 dollars.

Which I was told it was a 400.00 credit card. I called the bank and was told an annual fee of 75.00 dollar was added. So in other words the representative manipulated me into getting the credit card. And did not tell me that some more charges was going to be added. First Premier Bank card account number was correct and corporate still screwed me over.