Etsy

I placed the below order on the 7th March. To date it has not been delivered. Can you please resolve?

Peter Cullen PAYPAL ETSY IRELAND -£113.41 7 Mar Payment Paid with Lloyds Bank Club Lloyds Account Debit (VISA Debit Card x-1618) You'll see "PAYPAL *ETSYIRELAND" on your card statement. £113.41 on 7 March 2022 Send to ROBIN SPRATT OTTERS LODGE BAYMORE NORTH UIST WESTERN ISLES HS6 5HX United Kingdom Transaction ID 8P126168JR6580023 Seller information I placed the order below on 07 March 2022 with Etsy. To date it has not been delivered. I have tried to get the contact details of the seller from Etsy to sort the problem out with them.. Despite my requests Etsy has not provided these,

PAYPAL ETSY IRELAND +44 8446593879 http://www.etsy.com [email protected] Purchase details Bowl Handmade…

I placed the below order on the 7th March. To date it has not been delivered. Can you please resolve?

Peter Cullen PAYPAL ETSY IRELAND -£113.41 7 Mar Payment Paid with Lloyds Bank Club Lloyds Account Debit (VISA Debit Card x-1618) You'll see "PAYPAL *ETSYIRELAND" on your card statement. £113.41 on 7 March 2022 Send to ROBIN SPRATT OTTERS LODGE BAYMORE NORTH UIST WESTERN ISLES HS6 5HX United Kingdom Transaction ID 8P126168JR6580023 Seller information On the 7th March 2022 I placed the order below:

PAYPAL ETSY IRELAND +44 8446593879 http://www.etsy.com [email protected] Purchase details Bowl Handmade Teak Wood Kitchen with Copper colour Metal for Fruits from Bali FREE SHIPPING Item number1057479652 £94.51 Tax£18.90 Total£113.41

This order has not yet been delivered. I have tried to get…

Horrible support, closed my store without a reason why and won't answer my emails!

1st Etsy unjustly closed my shop. 2nd they are holding the money I earned for 6 months, even though all orders are shipped. 3rd they refunded 2 customers this week, even though the orders shipping. So now the customer has the product AND got their money back.

In the 1st case they refunded, the closed and refunded within 45 mins not giving me a chance to comment it had shipped. The 2nd case they refunded, I fortunately was in my email when I got the notification. I quickly comment on the case, and directly addressed Etsy to not refund since it had shipped.

They didn't read my comment and refunded the customer within 26 mins. I just want my money I earned now and not in 6 months since I've already have to come out of pocket due to the reserves they placed on all my orders instead of pay…

There is no way to get support or assistance with issues or problems from Etsy. The phone number listed as corporate is an automated message that states it does not accept incoming calls and instructs you to use the website. e.

if you mention shipping you will get the entire shipping policies FAQ pasted into a response email). Trying to reply and engage them only results in a battle of nonsense and useless information and repeated re-verification of your account asking you for your5 account name and email address, even though you need to be logged in to contact them to begin with.

It is clearly a patt4ern to waste your time hoping you will just go away. Currently they will not allow orders to be marked shipped or completed without forcing you to buy shipping labels through Etsy, and they…

Order was for a mixture of sizes on net pot for. order. 2452489341. Sent messages and no response

I have been trying to get a refund for over two months from a buyer that I bought a really unappealing ring from. It was nothing like the photo, no sparkle, no dimension. just ugly. So, I sent it back.

And I sent it back with a tracking number. These people have been dogging my emails left and right and have closed my case already so I cannot even open a case with Etsy to help me try and get my refund they promised to give me back and

this ring was 60 bucks not including the shipping that I now have to swallow. Etsy makes it very difficult to get ahold of them to do any king of transaction; they just care about collecting their share of the money.

Not good business at all. I rather shop on any other site from now on. My pictures are better on Esty messages closed cases.

Etsy has suspended my account when I reported a scammer they’re protecting, cause they make money out of it. They tried to silence and intimidate me by suspending me instead because I spoke out and fought for myself. Scammer has scammed me out of about $2000

Etsy offered zero help or resolve. Etsy protects scammers.

I will NEVER buy anything again on the ETSY platform, as ETSY cares only about what it earns and nothing about the customer's experience

Support does not exist, I have had a problem for more than a month and they keep replying with bots and automatic replies.

I had a problem with an order regarding color of an item. However, the much bigger problem seems to be Etsy's customer service regarding the problem. They apparently do not actually read the complaint and/or message threads and use cut and paste responses that are not appropriate. They eventually closed my case in error apparently due to not reading the thread. After spending much time on the phone explaining to someone at Etsy the issue, they agreed to re-open the claim; but they put me on hold for an additional 45+ minutes before disconnecting me. The claim was not reopened and I was not otherwise contacted.

I like Etsy except for their customer service.

I have 2 problems with Etsy right now. 1. my order #2356137337 is now more than a few days late. 2. using their website to track the item has been a disaster. I have changed passwords several times to no avail.

Can you help?

JD

Date of Suspension: 01/14/22

Appx two weeks ago (just prior to Christmas) HeavensDirt.etsy.com was an account with 5-Star reviews, assigned to me legally. Since then, I haven’t even sold an item as I worked behind the scenes in order of getting the site ready. I even paid to upgrade platform (01/11/22) only to be suspended with no notice, no explanation. And though their Terms of Service clearly state they can remove anyone for any reason— who would think they could (and would) operate with that level of impunity.

And while this is a healthy learning experience, and motivation to sell from my own dot.com— this infarction cost me a bunch of money, and they should be held accountable. Can’t imagine I’m the only one this has happened to. No way.

Star seller program has unethical requirements that make sellers unequal. If you make a mistake by replying to a customer in the old thread you have together already (instead of replying in a new thread the same customer started by mistake), you lose points as if you "failed to reply to that particular new thread", and

you lose your star seller rating. they don't care you have addressed the customer's question. They only care about you replying to all new threads like a stupid robot. Then they count how many sales and how much money you made to decide whether to give you the star Seller Badge, This is unethical.

The badge is given to shops with an "exceptional customer service", we're not chasing after one another in terms of how many sales we've made. This is a big problem. I contacted…

I ordered Christmas paper on Dec 7 from Portland OR. I live in California. She did not send out the paper for over a week and now the mail is slow. I needed that wrapping paper for Monday morning to give a gift to my doctor.

So, I had to go to the store to buy some because of course it did not arrive. I do all my shopping online, even groceries, but I had to drive 25 miles to buy the wrapping paper that I needed for today.

There have been a few problems with other sellers because of the slowness of the mail. When I contacted her, she was very sarcastic, not at all helpful. Didn’t offer a refund, because I no longer need that paper obviously.

She’s a nasty nasty seller and if you look up my history, you will see that I have spent thousands of dollars on Etsy. I am even an investor in your…

The commercial you have on television right now, with the black family and the white Santa Claus commercial is very racist to the white race because of unsatisfactory look and smirk the grandfather does when he's looking at the white Santa distance himself from the Santa

It has been almost a month and Etsy scroll button does not work on the 1 page get shipping labels customers orders. I have called and also chated 4 time now. It works only on tablets and cell phones but not on labtops.

They always say the same thing they are aware of the issue. as you can see that the scroll down button is fadded so you can not scroll down.. why is it taking so long to fix this problem

My overall experience purchasing plant and seed on Etsy is a resounding POOR. The issue is following through on the sale. You make a selection and are expecting to get your plant order processed and it remains in limbo for up to a week.

I figure I could have had seeds delivered in the time it has taken Etsy sellers to ship. But the money flies out of your PayPal account post haste. One seller explained that they are given from 5-7 days to ship an order.

That was not made clear at the time of sale. I have decided Etsy is not the place to order plants and seeds online.

My account got hacked bc someone logged in, changed my password and my email. I contacted Etsy support bc I couldn’t even use my email to register a new account. And my banking information was connected to the said account.

Etsy said they would escalate the situation but didn’t bc I never heard back. They also didn’t close my account. I never saw fraudulent charges from my bank until A MONTH LATER. Over $860 charged to my bank from the person who hacked my account.

And of course I can’t get in touch with an actual person at Etsy to rectify this issue. I have a credit union so of course they are no help either.

I needed help changing my bank account number. Etsy prompts asking for your old bank account number - which is a good thing. But my account is old, and I have no record of my bank account number. The original bank was acquired and mergers occur so there is no way for me to trace it.

I contacted Etsy support and the response was how to deposit money. They didn't even read or understand my issue.

00, I received it, I thought I was missing a piece because it did not match the picture on line or in the package, I wrote her and she said it doesn’t come with the broom, but my friend got stamped pieces of the broom, that’s mis representing in the first place ,then I I started to stamp , I had to tack on my block ,it did not give me a good image, I did that about 6 times, so

then I tried the stamparatus, the same thing the image across the middle wasn’t coming thru, I wrote her again, she said if I knew how to stamp I would know how to do it, rude ! 00 is expensive for what I got, I said I will get my own, she said she didn’t want to hear from me again, well she is going to hear from me again because I’m cancelling my payment for 25$ , the stamp is useless, it sticks to paper, no good…

Horrible company with horrible customer service. Seller sent me the wrong item and now I am out the money without any reasonable resolution, such as a no cost return or a full refund. Etsy support refuses to help and continues to tell me to deal with the seller who is not helping at all.

Save yourself the time, money, and headache and do not shop on Etsy.

I have been suspended since July 20th with no explanation. 7 support tickets submitted and still nothing. I tried numerous times to reactivate which says enter your email address and we will send you a link with instructions. NOTHING

As far as I'm concerned they are very unprofessional.

where are my orders?

Somehow stole my credit card information and made 3 purchases on Esty com for 2 gift cards at $250.00 each and one item at $171.90.

Etsy will not return my money nor give me any information about it.

Will not accept my Visa card info, when I fill it out and try to go to the next (review order) completely wipes out the card info and I have to fill it in again. Same thing happens. Can not get past to card info screen to check out.

Sno I will not be doing business with your company and I will be telling the seller why I can not buy from them. Thank you for nothing

I will never ever do business with this seller again. Buyer beware: she is VERY unreliable & does not communicate the status of your order at all nor sends out the product in time. Prior to placing the order, I had told her I needed the order by 5/14.

She assured me that the size I needed would have to be ordered but that she should have it by the end of the week. ” I placed my order on 5/5 & since then, I have not heard from her.

I understand processing time takes 2-5 days excluding weekends but no update as to if she was able to obtain the size, status of order, nothing. I messaged her on 5/10, 5/11, 5/12 & 5/13 for an update and no response. With priority…

I find it absolutely appalling that you would have the audacity to send such a degrading and offensive email. Not everyone celebrate Mother's Day, Christmas, or any other celebratory day, however you didn't send anything to unsubscribe from those emails. To discredit Father's Day in that manner as if Father's do not matter, is shameful. Not only will I unsubscribe to ALL your emails, I will never shop with you again.

Thank you, No longer a customer

Had a physical sticker shop for 1 year. Heartofmyday. Performed ok at best. Opened a digital planner shop 1 month ago Plannersheart and it outperformed the other shop in revenue and activity within a month. Everything is original art. Ran ads for a while there and yesterday stopped the ads.

This morning the shop is deactivated by Etsy with no email, no way to contact, phone numbers refer you to the website, which you can't sign into (deactivated), the chat session I was able to get on ended abruptly and you can't reenter. Guess they block me AND waaitt for it, yup you guessed it, Etsy owes me money.

I have no way of knowing the issue. #etsyboycot #dontsellonetsy #etsysellersbeware

I am not from the US, but from the Netherlands, so I'm not sure if you can still help me. I'm having issues with Etsy getting in touch with me about verifying my ID. They sent me an email saying they can't verify my ID and then they closed Etsy payments.

They have a computer that checks the IDs so if there's even a pixel out of place in the photo of your ID it fails. Then you need a human to look at it and approve it. So anyway, with Etsy payments closed it means no one can place any orders.

I have contacted them many times the past week asking when can someone look at my case. They just keep saying that they can't call the people trained to look at the IDs, they can only 'escalate' my case. This escalation seems to do nothing.

There are people who wait 4 weeks to get Etsy to approve their…

I ordered and paid for an item from keystreetvintage at Etsy on 4 Aug 20,, today, one week later i messaged the seller and asked if they were thinking about shipping the item,, They immediately cancelled my purchase , refunded my money and replied with a very nasty and belligerent response in which they belittled me and called me names telling me they would never sell me anything ever again,, Wow, I was flabbergasted at their hateful vitriol, I have successfully shopped at Etsy for many years but

these unscrupulous sellers have given them such a bad name that I think I will cease to shop there anymore,,!!!

i ordered a dress for my granddaughter to arrive 10th august but i received a email from seller saying it wont arrive on time due to her having two kids with birthdays this is not a reason to cancel my order and leave me without a gift for my granddaughters birtday

this is discusting customer services and due to this matter i wont bother using etsy again and be informing everyone i know and social media of this matter and advising not to use your company as your customer service stinks

details of the person involved is

hunter and fox clothing

yours LORD Lee Smith

If I could give it a 0, I would. How does a company not correct an issue? This was my first time dealing with Etsy. I placed my order and then got a notification saying I wouldn't get my product for a few weeks due to COVID-19. Understandable.

What's not understandable is not being able to get the product I ordered over a few months ago. I had two accounts - one personal and one for work. I ordered one item for work and another item for my home.

They took it upon themselves to send both items to one address, and they decided to send it to my work address. I was off from work for two weeks, upon my return, neither product showed up. Checked with the office at my apartment, nothing there.

I then emailed them to let them know, and they said there's nothing they can do because the post…

Search feature changed so need to search through too many items, not able to filter like before. Not liking , too time consuming.

There offensive Blue Lives Murder t-shirts being sold on Etsy - this is unacceptable and vile for a group to promote the murder of others. Don't all lives matter??!! Doesn't Etsy review products that sellers are listing for sale? I am appalled and hold Etsy responsible for allowing such a product as this to be on its site - I will not be ordering from any Etsy seller again until these items are removed!

I paid/for/a/hand/painted/denim jacket/by/credit/card/to Olga/at/Nigelola art/onmay4. She/said/she/could/not/do/the/sizing/right/so/she/was/refunding/my/money.never/did! I/cannot/get/her/to/answer/me/and/have/written/her/2x.the/amount/was/$174.90 I/want/a/refund/asap!

I ordered an item from an Etsy dealer.

It came damaged.

The dealer said that he would mail me a prepaid envelope to return in.

The prepaid envelope never arrived.

I want to return the damaged object. Of note. The mailing envelope was not damaged but the item was damaged.

Etsy deactivated my account. Etsy contact person Bernadette (aka Bernie).

Discover CC is checking into this for me as I won't be paying for damaged goods.

I informed Etsy Bernie that this has happened to me before--I received damaged goods and Etsy panders to the seller of the damaged goods and I am stuck with the damaged goods.

Check my account. It is the last item that I ordered.

Photo of damaged goods on my Etsy account. It won't load on this report.

I simply want to return the damaged goods to the seller.

I have not received the Item I paid for and its well overdue. I have not received any help from the seller. I cannot log into my account; every time I try to I get a black and white "non secure site" message.

I keep getting sent in circles on your non-human merry-go-round. The item I ordered was an hand painted Icon from an iconographer Daniel. Sorry, I don't know how to find the specific site while typing this. I'm sure Esty has a record of my purchase.

I would very much a response from a real person. Thank you.

I have made three orders with Etsy, two on December 3 (at different times) and one on Dec. 6. When I made my second order on Dec. 3, I received a Thank You after the order was placed. No order number was on it, nor did I receive an e-mail confirmation. Surprisingly though, the amount of $21.17 was taken out of my checking. This order was for a white, Tesla tee, women, size small.

On that same date, (my first order) Dec. 3, I ordered a Honda Civic SI tee, Men's small, order number 1549636421. I have received that order.

On December 6, I ordered another Tesla tee shirt, women's small, in turquoise, order number 1542606080 in the amount of $21.17. This too has been processed through my checking.

Please look into why I never received an order number for the white Tesla women's tee, small,…

I ordered bridal dress buttons from a company called Timeless Findings and they debited the money out of my account on April 12. They said it would be 2 day shipping and It is now May 19 and I have still not received the buttons.

I have contacted Timeless findings and they told me they are not responsible for the item once it goes to the post office. I also ask for my money back but they have ignored me. The item was to be delivered by USPS and I have also contacted them to no avail.

The tracking # is 9300189843901372843440. I no longer need the buttons as I ordered them from Wawak sewing supplies and did receive them in 2 days. I would like my money refunded and if the buttons ever come I will return them to Timeless Findings.

I ordered a shirt and it is just a sticker on it and peeled off easily. bad shirt

i ordered a rainbow moonstone ring from bansiwala jewels on december 9th it was sent out december 12th. i still have not received it. i keep being told to wait. i think this could be a scam. please let me know if it is

I ordered a Christmas engagement ornament in November, thinking I had plenty of time to receive it before Christmas. It is December 26 and I never got it to give to my granddaughter for Christmas. It was from Snazzy Nest and I was never told that it would take over a month to receive it (if I ever do) I am very disappointed and was not told how long it would take for this to arrive.

I doubt if I will ever order anything from Esty again.

I ordered a pattern for stuffed elephants, simplicity pattern #7140, from Nancy's Creations, in Portland Oregon, 10 days ago. It has not arrived as of today, 12-18-2018. I have sent her two emails, and got no response either time. Ad said one day shipping, which I doubted anyway, but wanted these to make our grand kids a Christmas present.

As of 11:40 am, here in Victoria, Texas,77904, I have no pattern, and have still not heard from the seller. The seller still shows patterns exactly like the one I ordered. " I'm very disappointed with this vendor at this time.

I realize that due to the timing, usps is probably over run with mail. I did expect an email response back. just verifying that it was mailed, but did not recieve one.

I ordered 1 gal azalea plant Mrs. G.G. Gerbing, but was sent 1 quart plant instead. I want the 1 gal plant I ordered OR I will take 2--1 quart plants in exchange.

Let me hear ASAP.

I’m hoping someone can please assist me with my ongoing problem that I have been concerned over for many days now. The problem is with Etsy not depositing my funds into my account since the technical issue that occurred on the 6th due to Etsy changing agencies.

Since then I have entered my bank details correctly several times but I have had no luck in receiving my funds. I have called my bank and checked my details and there is nothing wrong from my end. Etsy is not responding or resolving my problem.

There are other Etsy sellers that are having the same issues. It’s nearly Christmas and the worst time for this to be happening. I want my funds into my account. I am worried over bills I have to pay and I am very concerned about where the money is going to come from so that I can cover the…

there is a seller who lists ejiko kokeshi dolls.... 90% are on reserve ( 14 items) right now. this is so rude to have to scroll through the same items every day that are not for sale. the seller honors the reserve for up to 28 days. sorry i thought etsy was a shopping site not a layaway department... please tell me you agree and let me know how to avoid these sellers.

thank you

seller name JapanCraftsMS

2.95Ct Translucent 6 Ray Star 100% Natural Unheated Reddish Pink Star Ruby cab Item #: 588199958

I have purchased the above item on 31st August 2018, but till now I have not received my order.

Receipt No: 4909-0593-5927-2739

This is the receipt number of my order.Kindly help me to get my order delivered to me as soon as possible.

Monish Kaushal + 91 9769750581 Mumbai India

Placed my order on July 18, 2018 and paid for it on that date. I have never received it. Amber gave me 3 different dates that she supposedly mailed out to me. Still haven't received. Told her I wanted my order or my money back and now she won't respond to me at all.

I placed an order on July 31. Received an email. Aug 1 confirmation of order, shipping date of Aug. 8 with est. Delivery of Aug 9-11. After the 11th came and went and no delivery, I checked my account to discover it never shipped.

When I sent Jenny Mortimer and email from my account inquiring about status she replied back with her apologies of mine convenience after 13 days and told me that it would ship on Tuesday was that okay with me. What can I say I guess it's okay I asked if they would expedite the shipping as it was a gift.

Instead they cancelled it and told me it was a mutual agreement. The cancellation was not mutual in anyway yes I was disappointed that they gave me false information and didn't take responsibility for that and turned around childless Lee and unprofessionally…