How many complaints does Electrolux have?

Electrolux has 4 consumer complaints filed on HissingKitty. Customers have reported various issues ranging from customer service to product quality.

What is Electrolux's rating?

Electrolux has a rating of not yet rated based on 4 customer reviews and complaints.

How do I file a complaint against Electrolux?

To file a complaint against Electrolux, visit HissingKitty.com and click "File a Complaint". You can describe your experience, rate the company, and share details about what happened. Your complaint will be published and can help other consumers make informed decisions.

Is Electrolux legitimate?

Based on 4 customer complaints and a rating of not yet rated, you can review real customer experiences with Electrolux on this page. Read through the complaints and company responses to make an informed decision.

Electrolux

4 complaints

Phone

1 877 435-3287

Website

www.electroluxappliances.com

Address

10200 David Taylor Dr , Charlotte, NC, 28262

Customers are experiencing significant delays in obtaining replacement parts for malfunctioning Electrolux refrigerators, with parts frequently on backorder for weeks or months. Multiple complaints involve temperature control failures requiring part replacements, leaving customers without working appliances for extended periods. Additional quality control concerns include contaminated shipments and inadequate customer service responses.

Generated 6 days ago

Common Issues

50% (2)

back orderpartwrong part

50% (2)

refrigeratorfreezernot freeze

25% (1)

three monthswithout a refrigeratorgoing on

25% (1)

antswarehousefumigate

25% (1)

fix it or replace itgive me my money backneed to speak with someone

Complaints

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Nick Vozos

Aug 11, 2023

I bought a fridgidaire refrigerator in August of 2022 from Lowes in June of 2023 it would not freeze water or keep things cool in the lower compartment I called customer service they sent a repair man he said I needed a new evaporator they sent the wrong part now they are telling me the part is on back order going on three weeks and they don't know when it will be available I have been without a refrigerator going on three months now either fix it or replace it or give me my money back I bought in good faith hold your end up

Giorgia Fontanelli

Aug 13, 2022

QR1304 on 7th Aug 2022. Special service for place 17 was changed. Please refund QR830 on the 7th Aug 2022was 8 hours in delay (left on the 8th Aug) . Please compensate. Details attached

joe galea

Sep 20, 2021

I wanted you to alert the public of what I believe is a scam that Electrolux is engaging in with their customers. Until a month ago, I enjoyed my recently purchased Electrolux refrigerator. Approximately two weeks ago my Electrolux refrigerator began showing fluctuating temperatures in the freezer and refrigerator .

I called a tech who contacted Electrolux and arrived at the need to replace the control unit. My tech said that he ordered the part but it was not in stock and it could take 2-3 weeks. I immediately called Electrolux and could not get through.

I tried to chat with Electrolux and could not get through. I emailed customer service and received an email that a rep would contact me in three days. A week passed and I emailed the CEO Jonas Samuelson. Elizabeth finally called me and…

Yvonne C Ross

Jun 7, 2021

need to speak with someone in charge! I then started spraying my couch where I opened the package and floor to rid my house of these hundreds of pests!!!! you need to fumigate!!! hopefully no one else will be attacked by these ants!!!!

The led bulb is extremely expensive and I did not appreciate the way I received it along with the unwanted pests! Order Number - 35461309 Part # 5304511738

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